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This Position Is No Longer Available

Job Title:  Webmaster (New Media Manager)
Agency:  National Capital Planning Commission
Job Announcement Number:  2012-DE02

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$74,872.00 to $97,333.00 / Per Year
Wednesday, December 05, 2012 to Friday, December 28, 2012
Full Time - Permanent
1 vacancy in the following location:
Washington DC, DC United StatesView Map
All eligible U.S. Citizens (Relocation Expenses Will Not Be Paid)


Join the National Capital Planning Commission (NCPC) team if you are a highly motivated and experienced web and new media manager looking for a challenging career.

"Federal Planning Agency for the Nation's Capital"

NCPC, through planning, policymaking, and development review, defines and protects the federal government’s interest in the development of the National Capital Region. The federal interest is broad and multi-faceted, from ensuring government agencies have adequate facilities and their employees have good workplaces, to protecting the environment, public parks, and the region’s historical and cultural resources.  The Webmaster (New Media Manager) is primarily responsible for providing professional and technical support related to the agency’s web and social media activities.  You will serve as the agency webmaster and social media expert with responsibilities for developing, coordinating, and implementing a comprehensive internet program in support of NCPC’s activities and public engagement goals.

Great Benefits:  Paid vacation, sick days, and holidays.  In addition, NCPC offers flexible work schedules, a public transportation subsidy, telework, and on-site physical fitness facility, etc.


*The salary range is representative for the GS-12 grade level, steps 1 through 10.  Salary will be set in accordance with applicable pay setting regulations. Pay for first appointment to the federal service is generally set at the Step 1 of the grade.


  • Must indicate U.S. Citizenship or National status
  • Must submit resume and all required documents (How to Apply)
  • Must be registered in Selective Service, if applicable (Other Information)
  • Must be suitable for Federal employment
  • Must successfully pass a drug screening
  • May be subject to one-year probationary period


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As the Webmaster (New Media Manager), duties and responsibilities include, but are not limited to:

  • Writes and edits content for the agency’s website, email, and social media channels, using an engaging style and tone appropriate for NCPC’s various audiences. Ensures that content is current and accurate, as well as clear and audience-friendly.
  • Develops, recommends, and implements strategies, policies, and procedures to manage NCPC’s web content and platform. Ensures that all relevant federal laws, regulations, and guidelines are incorporated in agency policies and procedures, including Section 508 requirements for accessibility.
  • Utilizes cutting-edge web 2.0 technologies and tools like HTML, CSS, JavaScript, AJAX, XML, WebAPIs, Apache web server, Adobe Fireworks/Dreamweaver, etc. to design, build and maintain NCPC’s website and ensure its functionality, integrity, and security.
  • Plans for, prepares and integrates new web pages and tools that drive public engagement – including online feedback and crowdsourcing tools. Designs and develops interactive user interfaces and multimedia applications for the web, including mobile devices. Creates multimedia content such as podcasts and videos to enhance the NCPC website, and supports agency audio and video streaming initiatives.
  • Manages the agency’s social networking presence on Facebook, Twitter, YouTube and other similar sites. Monitors trends and recommends new agency initiatives in social media tools, applications and strategy.
  • Monitors the agency’s website for acceptable performance and user accessibility. Seeks out feedback for website improvements and enhancements.  Routinely measures and prepares site usage and digital outreach metrics and statistics, and recommends site design and content improvements to attract more users and deepen the level of citizen engagement.
  • Provides technical expertise in analyzing, diagnosing, and resolving problems in support of agency web platforms and applications, including the agency’s intranet. Works with technology support staff to address and resolve technical issues and discuss new directions and technology.
  • Trains agency staff to use web and social media products effectively to better engage and inform citizens and partners.
  • Provides ongoing support for agency public engagement activities including meetings, forums and other events.


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In order to be basically qualified for this position, applicants must meet the following Selective Placement Factor:

Experience in both web development AND web content design & management.

In addition to the Selective Placement Factor, applicants must have one year of specialized experience equivalent to the GS-11 or higher level in the Federal Service. Specialized experience is extensive experience with web and social media tools, including web development, web content design and content management, blogging, and online campaigns; expertise to create content and graphic effects that enhance the multimedia presence of an organization, including online video and podcasts; and, extensive experience in Adobe Dreamweaver, Adobe Creative Suite (Fireworks/Photoshop, Illustrator, Flash, Acrobat), Microsoft Office, and other related tools.


Once your complete application is received, it will be evaluated to determine qualifications for the position. If you meet the basic qualification requirements, your application will be placed in one of three categories using category rating procedures based on your score: Highly Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran’s preference with the applicable supporting documentation receive selection priority over non-preference eligibles. Unpaid and/or voluntary experience related to the position will be considered in determining qualification and ranking. Ranked applications will receive a numerical rating of (70-100 points) based on the quality of your experience. The applicant’s record must demonstrate the capacity to perform the duties of the position. Your relevant personal, educational, and work experiences will be evaluated on the following fundamental competencies, which should be supported in your application submission:

  • Knowledge of writing for the web and content management practices in an enterprise environment.
  • Proficiency in web development and management techniques to support an enterprise/organizational website.
  • Experience with social media platforms, multimedia content, and web and search performance metrics to promote public engagement.
  • Ability to write, edit, analyze, and present information that is clear and meaningful to the intended target audience


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NCPC's comprehensive benefits package includes: paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System; as well as flexible work schedule, Public Transportation Subsidy of up to $125 per month, Telework, on-site Physical Fitness Facility, etc. To find out more, the following web address is provided for your reference to explore the major benefits offered to most Federal employees:


Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See

* Relocation expenses will not be paid.*


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Click the “Apply Online” button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire in Application Manager. Please ensure you click the “Submit My Answers” button at the end of the process.

Application Materials include:

  • Cover Letter
  • Resume
  • Assessment Questionnaire Responses
  • Current Performance Appraisal or Two (2) Letters of Reference (none older than 15 months)
  • Veterans Preference Documentation (i.e. DD-214 and/or SF-15) (if applicable)
  • Interagency Career Transition Assistance Plan (ICTAP) Eligibility Notice (if applicable)

*Please see “Required Documents” section.*

You must upload the Required Documents and any applicable supporting documents online in order to complete this Application Package.

Note: To return to a previously Saved or Incomplete application you may use the following link:

If you experience technical issues with the Application Manager system, you may email the Application Manager Help Desk at:

IF you encounter technical problems uploading the required documents, or have questions:
FIRST, before faxing any documents, contact NCPC’s Human Resources Assistant.

Camille L. Parks, Human Resources Assistant, 202-482-7200,

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 477696. Contact the agency Human Resources representative for further fax instructions.

If you cannot apply online, due to technical difficulties:
1. Click the following link to view and print the full assessment questionnaire View Occupational Questionnaire; and,
2. Print this 1203FX form to provide your response to the assessment questionnaire; and,
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

All electronic submissions must be submitted and received by 11:59 p.m. Eastern Standard Time (EST) December 28, 2012. Resumes received after the closing date will not be considered.


To apply for this position, you must provide a complete Application Package Online by the closing date of the announcement. A complete application package includes:

1. Your Resume, which must include dates of employment, job title, and detailed description of your duties and responsibilities and demonstrated experience in the fundamental competencies listed.
2. A complete Assessment Questionnaire
3. If applicable, Supporting Documents:

    - Veterans Preference Documentation (if applicable)

  • If applying for veterans preference, you must provide acceptable documentation of your preference or appointment eligibility, which include a copy of your DD-214, "Certificate of Release or Discharge from Active Duty" and, if claiming 10-point preference, the Standard Form (SF-15) "Application for 10-point Veterans' Preference."

    - Interagency Career Transition Assistance Plan (ICTAP) Eligibility Notice (if applicable)

  • Reduction-in-Force (RIF) Separation Notice

**You will be rated ineligible for this position and will not receive further consideration, if you fail to submit all the required applicable information.**


Camille L. Parks
Phone: (202)482-7200
Agency Information:
National Capital Planning Commission
Office of Administration
401 9th Street NW
Suite 500 North Lobby
Washington, DC


All application packages received by the closing date will be reviewed to determine basic qualifications. Each application that meets the basic qualifications will be rated and ranked to determine the best qualified candidates for further consideration.  Highly qualified candidates may be interviewed to facilitate the selection process. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 60 days after the deadline for applications.

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