This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Clerk

Department:Department of the Army

Agency:U.S. Army Medical Command

Job Announcement Number:NCNAFFR12801311

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$8.71 to $10.00 / Per Hour

OPEN PERIOD:

Wednesday, December 05, 2012 to Tuesday, December 11, 2012

SERIES & GRADE:

NF-0303-02

POSITION INFORMATION:

Intermittent - Intermittent

PROMOTION POTENTIAL:

02

DUTY LOCATIONS:

1 vacancy in the following location:
Fort Buchanan, PR United StatesView Map

WHO MAY APPLY:

US Citizens and Non Citizens

JOB SUMMARY:

US Army Veterinary Services operates as a subsidiary of Public Health Command. Their mission is to provide military veterinary services in support of United States Army Medical Command and Department of Defense missions. The civilian function of the Veterinary Services is a supplemental mission which exists to assist soldiers and their families in the field of animal health and care.

This is a  FLEX 00 position at the Fort Buchanan, Veterinary Treatment Facility.  Our goal is to provide quality, affordable healthcare to active duty and retired military personnel throughout the island. The VTF currently has 1500 patient records. There are two civilian staff, and four military staff running the VTF. Our clinic performs preventative care, basic surgery and radiological services. The Clerk is responsible for the organization and smooth running of the VTF. They schedule appointments and move the flow of clients from the beginning to the end of their appointment. They are the first and last employee that our clients interact with, and have a huge impact on client satisfaction. The Clerk is expected to be helpful and friendly to all clientele. Excellent communication skills are required. Applicants must be willing to work with many types of animals, and be willing to perform as needed cleaning throughout the work day. Applicants must be comfortable with computer systems, handling money and daily reporting requirements.   Applicants must be flexible and adaptable. Applicants must be able to multitask; often they will be required to attend to the phones as well as to clients in the clinic, while taking requests from the veterinarian.  Applicants will be required to receive the rabies vaccination series.

KEY REQUIREMENTS

  • Direct Deposit is required
  • Social Security card is required

DUTIES:

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Performs a variety of administrative and clerical functions in support of the activity to which assigned. Receives and reviews incoming documents for completeness taking or coordinating and tracking required action. Establishes and maintains offices files in accordance with regulatory guidance/procedures. Responds to customer inquires and complaints providing general information and assistance concerning office function, established procedures, etc. May be responsible for automated time and attendance processing.

May perform a variety of complex typing.

 


QUALIFICATIONS REQUIRED:

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Progressively responsible clerical experience, which involved the use of calculations and personal computers to include Microsoft Office. Ability to type 40 WPM.

 

 

 

 

 


Conditions of employment:

1. You must meet all qualification requirements by the closing date of this announcement.

2. E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" system. Federal Law requires DHS to use the E-Verify system to verify the employment eligibility of all new hires, and obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system as a condition of continued employment. The U.S. Department of Army is an E-Verify Participant.

3. All required background check of AR 215-3 must be successfully completed and maintained. Satisfactory completion of a National Agency Check and Inquiries (NACI) that will be initiated prior to appointment to a NAF position.

4. Required to obtain a rabies vaccination.

HOW YOU WILL BE EVALUATED:

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Highly Preferred Criteria, Best Qualified Criteria,  Customer Service Skills, Written Communication, Interpersonal Skills, Cash Controls and Managing/Organizing Information.

 

Highly Preferred Criteria: Ability to speak using the Spainish Language.

Best Qualified Criteria: Possess experience working in a Veterinary Clinic or equivalent.

 

Credit will be given for appropriate unpaid experience or volunteer work.

 

Applicants meeting the best qualified criteria will be referred first to the Selecting Official.  All other applicants will be referred for consideration if the certificate (referral list) is returned with no selection.

 

 

 

 


BENEFITS:

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Flexible positions are not entitled to Army NAF Benefits.

 

Conversion of employment category (from Flex to RPT/RFT) may be accomplished without further competition in accordance with AR 215-3.



OTHER INFORMATION:

To successfully claim veteran's preference, your resume/supplemental data must clearly show your entitlement. Please review the information listed under the Other Requirements link on this announcement or review our on-line Job Application Kit.

The Department of the Army provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit. Requests for reasonable accommodation are made on a case-by-case basis.

To claim Military Spouse Preference you must have been married to the sponsor prior to the reporting date on the orders. Upload Sponsor Orders and Marriage Certificate under Other.

Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

The Department of Army Nonappropriated Fund Instrumentalities are an equal opportunity employer.



HOW TO APPLY:

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To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé

2. A complete Occupational Questionnaire

3. Additional Required Documents (see Required Documents section below)

 

The complete Application Package must be submitted by 11:59 PM (EST) on the closing date reflected on the announcement.

 

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

 

Please Note: To return to a previously Saved or Incomplete application you may use the following link: https://applicationmanager.gov/. After applying, return to Application Manager or your member account in USAJOBS to see the status of your application, including any messages that may have been sent to you.

 

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire,

2. Print this 1203FX form to provide your response to the occupational questionnaire http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf, and

3. Fax the completed 1203FX form along with any supporting documents to (478)757-3144. Your 1203FX will serve as a cover page for your fax transmission.

 

To fax supporting documents you are unable to upload:

1. Complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following 801311

2. Fax your documents to (478)757-3144.

 

Please Note: The numbering on the OPM Form 1203-FX will not match the Occupational Questionnaire. Section 25 of the Occupational Questionnaire restarts with number one, so when entering your responses please continue regardless on number sequence. This issue has been identified and will be resolved as soon as possible.

 

Applicants are responsible for ensuring their responses are transferred accurately. It is the applicant’s responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is received, accurate and submitted by the closing date. You may verify your documents have been process by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Faxed documents take 2-3 business days to process.



REQUIRED DOCUMENTS:

The following documents are required:

 

All applicants are required to submit the following supporting document type(s):
   ·Resume

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·DD-214
   ·Other (Marriage Certificate, Sponsors Orders, DA Form 3434)
   ·SF-50
   ·Transcript

 

- Résumé or Optional Application for Nonappropriated Employment (DA 3433/DA3433-1).

 

- Questionnaire must be completed.

 

- Veterans' and Involuntary Separated Military Preference documentation (DD-214 member 4 copy or equivalent)required.

Upload under DD-214 

- PCS Orders for Military Spouses requesting Spouse Employment Preference (SEP) required. If your name is not on your sponsor’s orders, a copy of the marriage certificate must also be submitted to verify your preference eligibility. Upload under Other

 

- Certificates, licenses and additional documentation as outlined in the qualifications of this announcement must be submitted.

 

Use this checklist to make sure you've submitted everything!

AGENCY CONTACT INFO:

Army Ft Sam Houston NAF HRO
Phone: (210)221-0639
Email: USARMY.JBSA.HQDA-CPAC.MBX.NAF@MAIL.MIL
Agency Information:
Fort Buchanan Veterinary Treatment Facility
676 Sally Port
Fort Buchanan, PR
00934

WHAT TO EXPECT NEXT:

After we receive your complete application package (including all required documents), your qualifications will be reviewed and assigned an initial rating. We will also review your application to make sure that your résumé supports the answers given in the questionnaire. If your résumé does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking or numerical score, you may be referred to the hiring manager for further consideration and possible interview. You will be notified when your rating is determined.  If a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for the position.  Please follow all instructions carefully; errors and omissions may affect your eligibility. 


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Job Announcement Number:

NCNAFFR12801311

Control Number:

332868800