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This Position Is No Longer Available

Job Title:  Student Trainee (Loan Specialist/Realty)
Department:  Department Of Veterans Affairs
Agency:  Veterans Benefits Administration
Job Announcement Number:  JZ-796542-TT

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$28,110.00 to $45,894.00 / Per Year
Monday, December 03, 2012 to Thursday, December 06, 2012
Multiple Schedules - Internships
2 vacancies in the following location:
Houston, TX United StatesView Map
Student/Internship Program Eligibles


Vacancy Identification Number (VIN)796542

OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.

For more information on the Department of Veterans Affairs, go to

The Department of Veterans Affairs (VA) values the contributions made by students of all ages and backgrounds. 

This announcement is for a position being filled under the Pathways Internship Program for students in an accredited high school, college, university, community college, and junior college; professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.

The Pathways Internship Program provides managers a ready source of student employees and potential permanent employees upon completion of the program requirements. It also provides the student with work experience directly related to their curriculum studies and career goals while offering eligibility for non-competitive conversion to permanent employment upon completion. To be eligible for conversion, the student employee must be capable of working at least 640 hours prior to completion of their degree requirements. Only applicants that are pursuing a qualifying degree or certificate, within the commuting distance of Houston, TX, who are enrolled at least half-time in an accredited institution and seeking degrees in finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology.

Full requirements for Conversion:

  • Complete at least 640 hours of work experience acquired through the Internship Program.
  • Complete their degree or certificate requirements.
  • Meet the qualification standards for the position to which the Intern will be converted.
  • Meet agency-specific requirements as specified in the Participant's Agreement. 
  • Perform their job successfully.
  • Must possess US citizenship in order to be converted to a career/career conditional appointment.

Internship Work Options:  When a student is initially hired into the Pathways Internship Program, a work schedule is documented on his/her agreement. Students will work a parallel work schedule that allows them to work while continuing their education during the semester. Students should also take into consideration the required 640 hours of work that must be completed prior to the student's graduation, so that upon graduation the student will be eligible for conversion into a permanent position. For more information on the Pathways for Students go to 


  • U.S. citizen, non-citizen, national or legal permanent resident.
  • Subject to a background/suitability investigation.
  • A complete application package; Resume, Vet Pref (if applicable), etc.
  • A completed Occupational Questionnaire.
  • Enrolled half-time in a degree program for the Fall/Spring semester.
  • Must live/go to school within commuting distance of Houston,TX.


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The Loan Assistant (Realty) Student/Trainee (GS -1165 - 03/04/05 Target 05) position is a developmental position and will perform the same duties and responsibilities similar to other Loan Assistants and/or Loan Specialist, in the Loan Administration Section of the VA Regional Loan Center of the Veterans Benefits Administration, at the VA Regional Office, in Houston, TX.

Major Duties:

  • Uses knowledge and skill to apply techniques to obtain and evaluate a borrowers ability (or lack thereof) to reinstate a delinquent loan and to conclude whether a borrower has the potential to repay the loan.
  • Use electronic systems to input data relating to the delinquent loan  updates, foreclosure information, liquidation information and to document contacts.
  • Audit delinquent/terminated loans for quality of servicing and timeliness.
  • Analyze available data and serves as a liaison between the homeowner and servicer of the loan to establish an option to avoid foreclosure or alternatives to foreclosure.
  • Process Conveyances when a servicer conveys the property to the organization.
  • Prepare Acquisitions for payment.
  • Conduct a detailed examination and review of the loan file, claim, and supporting documents to determine the propriety of the claim.
  • Responsible for credit risk analysis and evaluating lending/servicing principles in connection with VA guaranteed loans.

Applicants will be required to undergo and successfully complete a background investigation (NACI).

PHYSICAL REQUIREMENTS: The work is primarily sedentary; some walking and light lifting within the work area may be required.



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To qualify for this position, applicants must meet all requirements by the closing date of the announcement.

Minimum Qualification:

GS-03: 1 academic year (equivalent to 30 semester credit hours) of post-high school study.

GS-04: 2 academic years (equivalent to 60 semester credit hours) of post-high school study. 

GS-05: 4 academic years (equivalent to 120 semester credit hours) of post-high school study, OR (3) years of general experience, one of which was equivalent to at least the GS-04 grade level, OR a combination of the required education and/or experience. 

General Experience that equipped the applicant with the particular knowledge, skills and abilities (KSAO's) to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. General Experience includes but is not limited to: gathering and analyzing facts and figures, and presenting the information or conclusions in clear oral and written language; or that provided a knowledge of the principles of financial analysis or of insurance laws, such as contract, property, life, casualty, or marine insurance. Such experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Experience in substantive and relevant secretarial, clerical, or other responsible work may be qualifying as long as it provided evidence of the knowledge, skills, and abilities (KSAO's) necessary to perform the duties of the position to be filled. Experience of a general clerical nature (typing, filing, routine procedural processing, maintaining records, or other non specialized tasks) is not creditable.

To calculate the combination of education and experience, first identify the percentage of required education you have earned. Then identify the percentage of required experience you possess.  Add the two percentages. The total percentage must equal at least 100 percent to qualify for the GS-05 grade level. For example, an applicant who has 90 semester hours of undergraduate level education (i.e. 50% of undergraduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. 

It is the applicant's responsibility to provide documentation or proof that he or she has met the applicable educational requirements for substitution. Applications submitted without the required supporting documents will not be accepted. An unofficial transcript; statement from the institution's registrar, dean, or other appropriate official; or equivalent documentation is acceptable at the time of application. Education submitted must be appropriately accredited by an accredited body recognized by the Secretary of the U.S. Department of Education. For additional information, refer to the U.S. Department of Education web site at

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAO's)  as demonstrated in your resume.

    • Ability to communicate effectively both orally and in writing with people from a variety of backgrounds and with various levels of understanding being able to formulate information, interpret, diagnose, counsel, negotiate and report findings factually.
    • Understand, interpret and apply written material, including technical material; laws, regulatory requirements, directives, policies, procedures, instructions, reports, charts, graphs, or tables.
    • Ability to employ interpersonal skills that demonstrates understanding, friendliness, courtesy, tact, empathy, concern and politeness to others.
    • Skill in using personal computers and software programs; including applications to maintain a system of records, to input, maintain/retrieve data and operate word processing systems.
    • Ability to apply directed and indirect learning, including ability to organize work, establish priorities, meet deadlines, apply judgment, maintain complete and accurate records, and use own discretion. 

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or be contacted for an interview.

For more information on these qualification standards, please visit OPM's web site at

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).


After the vacancy announcement closes, applicants are evaluated against the questionnaire responses and placed in one of the three quality categories; Best-qualified, Well-qualified, or Qualified. Qualifying Veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. All other qualified veterans will be placed at the top of the appropriate quality group, based on responses to the questionnaire.  

Veteran’s Preference: When applying for Federal Jobs, eligible Veterans should claim preference, for 5pt (TP) or 10pt (CP/CPS, XPP, XP) ...etc, on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.  Documentation is required to award preference. (See "Required Documents" section)

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as listed on page two (2) of the form.  For more information, please review the information for disabled Veterans in the application checklist or visit


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Working for the Department of Veterans Affairs offers a comprehensive benefits package. This link provides an overview of the benefits currently offered. For more information please visit us at


Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.  VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.  Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Relocation expenses are not authorized for this position.

This job opportunity announcement may be used to fill additional vacancies.


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To apply for this position, you must submit a complete Application Package (See “Required Documents” section below). The complete Application Package must be submitted by 11:59 PM (EST) on Thursday, December 06, 2012. To begin the process, click the Apply Online button, to the right of your screen and log in to your existing USAJOBS account. You will complete the occupational questionnaire online and attach your documents. Please ensure you click the Submit My Answers button at the completion of your application. Note: To change or update your application, simply reapply through My USAJOBS, before the closing date. To check the status of your application, log into your USAJOBS account (, select Application Status and click on the more information link under the application status for this position. Note: If you have never applied through USA Jobs for a position with the Federal Civil Service, you will need to create a USA Jobs account. 

If you cannot apply online through USA Jobs: You will need to complete the Occupational Questionnaire (View Occupational Questionnaire) manually by faxing your answers on the OPM 1203FX Form to (478)757-3144. The 1203FX form is only used when you are submitting your answers to the occupational questionnaire manually. You may attach all supporting documents (see “Required Documents” section below) with the 1203FX form at the same time using page two (2) of the form as a cover page for the fax transmission. Submitting duplicate occupational questionnaires (online or 1203FX) will override prior submissions and may result in your not receiving consideration for this position. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents: If you were unable to upload your “Required Documents” to USA Jobs, after submitting your answers to the Occupational Questionnaire online, complete the required fax cover page using 796542. This cover sheet is only used when faxing the application document(s) that you were not able to upload into USA Jobs. (Do not use the 1203fx form sending supporting documents.) Fax your documents to (478)757-3144. Keep a copy of your fax receipt in case verification is needed. Mailed/emailed applications will not be accepted.


The following documents are required: Résumé / or online Resume, responses to the Occupational Questionnaire, Veterans' Preference documentation such as DD-214 or equivalent letter from the appropriate branch of service, SF-15 and VA Letter, as appropriate (which include dates of service and character of discharge). An unofficial college transcript from an accredited institution recognized by the U.S. Department of Education, if education is used to qualify. Use this checklist to ensure you have submitted everything. You will not be contacted for additional information. Failure to submit any of the required documents may result in your not receiving credit for your Veterans Preference, Education and or Experience.


Tammi-Lynn Tennant
Phone: (313)596-7226
Fax: (313)596-7247
Agency Information:
VBA Detroit HRC MP
Dept of Veteran Affairs VBA
477 Michigan Ave
Room 1120
Detroit, MI
48226-1223 Fax: (313)596-7247


After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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