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This Position Is No Longer Available

Job Title:  Administrative Support Assistant (OA)
Department:  Department Of The Interior
Agency:  National Park Service
Job Announcement Number:  792579TB

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$31,315.00 to $45,376.00 / Per Year
Wednesday, December 05, 2012 to Wednesday, December 26, 2012
Full Time - Permanent
1 vacancy in the following location:
Big Bend National Park, TX United StatesView Map
Status Candidates (Merit Promotion and VEOA Eligibles)


Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations. For more information about the National Park Service, click National Park Service website.

WHO MAY BE CONSIDERED: Government-wide career or career-conditional employees; Transfer and Reinstatement Candidates, 30% or More Compensable Disabled Veterans, Qualified Handicapped Individuals, Veterans who are Preference Eligibles or who have been separated from the Armed Forces under honorable conditions after three years or more of continuous active service (VEOA) and returned volunteers from the Peace Corps or Vista, etc. You must submit proof of this eligibility with your application.    

This announcement will also be advertised under Delegated Examining procedures shortly.

POSITION INFORMATION:  This is a permanent, full-time position.


  • U.S. Citizenship Required.
  • Appointment subject to background investigation and favorable adjudication.


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This position serves as the Administrative Support Assistant for the Division of Resource and Visitor Protection at Big Bend National Park, Texas.  The position is based in the Chief Ranger’s office in park headquarters at Panther Junction. Budget work comprises the majority of the duties for this position. Working closely with the Division of Administration Budget Analyst, coordinates the Division budget and finance functions; prepares program documents and records expenditures from purchase documents. Duties also include providing monthly statements of commitments, obligations and status of funds, with recommendations to supervisor; recommending program adjustments to resolve discrepancies. The incumbent maintains divisional records and serves as the property inventory coordinator.

Serves as the travel manager for the division: prepares travel documents and makes travel arrangements. Types correspondence, memoranda, reports, work schedules, etc., from drafts or notes provided, using word processors; maintains backup files.

Serves as the payroll coordinator for the division and inputs payroll records into database. Prepares and submits Personnel Actions (SF-52) to the Servicing Human Resources Office.
May provide basic administrative guidance to supervisors and employees within the division. Coordinates procurement and account information with clerical and administrative staff throughout the park. Serves as a back-up for other divisions as needed.

Uses computers and appropriate software for data collection, analysis and collating. Prepares reports, forms and tabular material, providing proper spacing, heading and arrangement for ease of understanding and information processing. Maintains central Division files and office files, including contract and project files; Serves as division receptionist; takes, records and distributes mail, telephone, radio and e-mail messages; makes arrangements for division staff and other meetings. For more information regarding this position, please contact Allen Etheridge at 432-477-2811.

PHYSICAL DEMANDS AND  WORK ENVIRONMENT:  The work is primarily sedentary and is normally performed in an office setting.

AREA INFORMATION/HOUSING INFORMATION: Big Bend National Park is a very remote area of the Chihuhuan Desert situated on the international border with Mexico. It encompasses 801,000 acres with varied scenery and diversity of plant and animal life.  The park community consists of 250 people, including employees of the NPS, Concession , Border Patrol, Postal Service, School, and their families. A state-accredited elementary school (K-8) is located at Panther Junction (park headquarters).  The park has a post office, gas stations, camper stores, restaurant and lodge.  Recreational opportunities include hiking, bird watching, photography, backcountry camping, bicycling, and river rafting.  An active employee/community  association sponsors social events throughout the year.  Elevation at Panther Junction is 3,800 feet.  The climate is generally pleasant with hot summers (90°-100°F) and mild winters (30°-50°F).  Terlingua, TX (a small town 24 miles away), has a state-accredited high school (no bus service).  Lodging, restaurants, gas station, hardware store, small grocery and gift stores, churches, and a bank are available.  Lajitas, TX (47 miles away) has limited shopping, a medical clinic, lodging, restaurants, golf course, and churches.  Alpine, TX (110 miles away), has most necessities, including supermarkets, a variety of stores, a hospital, pharmacies, churches, a movie theater, and a university.  The nearest larger cities (including commercial airports) are Midland/Odessa (225 miles) and El Paso (325 Miles).  Visit our websites for more information at and   Park housing may be available.


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To be eligible for this position, you must possess the basic requirements and qualifying specialized experience as described in the occupational/assessment questionnaire and as outlined below.

You must meet the U.S. Office of Personnel Management, (OPM), Operating Manual Qualification Standards for General Schedule Positions.  The OPM standard is available in any Federal personnel office for review and also on the OPM web site:   All qualifications must be met by the closing date of this announcement Wednesday, December 26, 2012.  Qualifying experience may be obtained in the private or public sectors. 


Specialized Experience:  Possess at least one year of specialized experience equivalent to the GS-04 level in the Federal service.  Specialized experience is experience such as the operation of computerized information systems to perform personnel, purchasing, property management, files maintenance, budget tracking, and preparation of a variety of forms and reports.  To be creditable, your experience must have involved the performance of various office duties, including typing correspondence, memos, reports, and forms from rough drafts, and notes. 

OR  Education:  For the GS-5 level you must have four years above high school (120 semester hour or 180 quarter hours).

Combining experience and education may be used to meet total experience requirements at grade GS-5.


Specialized Experience:  Possess one year of specialized experience equivalent to the GS-05 level in the Federal service.  Examples of specialized experience may include the following with little or no supervision:  providing a wide variety of administrative support services to enable efficient operation of a business or program office; the independent operation of computerized information systems; tracking and reconciling fiscal data for programmed accounts versus actual expenditures; preparing and following up on purchase orders and contracts; using computerized personnel systems for personnel actions and administering payroll and time/attendance; preparing a variety of forms and other administrative paperwork; and performing property management work. 

OR Education:  For the GS-6 level, as a general rule, education is not creditable for an Administrative Support Assistant position; however, graduate education of 9 semester hours may be credited where the graduate education is directly related to the work of the position such as Business Administration or similar studies.

SELECTIVE FACTOR:  This position requires the ability to type 40 words per minute.

ADVANCEMENT TO POSITIONS UP TO GS-5. Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks.

TIME-IN-GRADE REQUIREMENTS: GS-6. Time-in-grade requirements must be met by the closing date of this announcement. This requires applicants who have held a GS position at any time within the past 52 weeks to have served at least 52 weeks at the next lower grade level in the normal line of progression for this occupation. 

EDUCATION:  To qualify based on education, you must submit a legible copy of transcripts from an accredited institution by the closing date of this announcement, or you will not be considered for this position.  They must include your name, school name, credit hours, major(s), and grade-point average or class ranking.  Transcripts do not need to be official but if you are selected for this position and you used your education to qualify then you will need to provide official transcripts before you enter on duty. 


NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Applicants can verify accreditation .   All education claimed by applicants will be verified by the appointing agency accordingly.  You can receive credit for education received outside the United States if you provide evidence that it is comparable to an accredited education institution in the United States when you apply. For further information click


1. You may be required to serve a probationary period of 1 year.

2. You may be required to operate a government (or private) motor vehicle as part of your official duties.  Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued drivers license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle.  You will also submit a photocopy of your valid State issued drivers license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists.  Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid drivers licenses, whether current or past, possessed by you.  Please indicate in your application whether you possess a valid State driver's license.

3. Appointment is subject to the applicant's successful completion of a background security investigation and favorable adjudication. 

4. In accordance with PL 104-134, new employees of the Department of the Interior must identify a financial institution for direct deposit of net pay within 30 days of entrance on duty.

5. SELECTIVE SERVICE:  To be eligible for Federal employment, male applicants born after December 31, 1959 must certify at the time of appointment that they have registered with the Selective Service System, or are exempt from having to do so under Selective Service law. To ensure registration or to register, go to

6. Incumbent will travel occasionally.


Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities (KSAs)/competencies required of this position. Please follow all instructions carefully.


Please Note: All answers provided in the on-line process must be substantiated in your application package. Upon review, if it is determined that your work history, KSAs/competencies, and/or supporting documents do not support your answer choices, you may be rated ineligible, not qualified or your score may be modified. Please ensure that your work history provides enough detail to support your answers to the KSAs/competencies. 

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics).


  • Ability to plan and organize work.
  • Ability to perform administrative duties to include mail, purchasing, property, payroll and personnel.
  • Knowledge of desktop computer systems and associated software programs.
  • Ability to process budget documents, record expenditures and reconcile budget.
  • Ability to communicate effectively/Interpersonal skills.


You must include months, years and hours per week worked to receive credit for your work experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".



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The Federal government offers a number of exceptional benefits to its employees.  Such as:

Flexible Spending Accounts

Health Insurance


Life Insurance

Long Term Care Insurance

Retirement Program




1. CTAP/ICTAP: If you are an eligible Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. For additional information go to

2. You must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50 that reflects career or career-conditional tenure, such as the initial hire, promotion; or reassignment, showing position title, series, grade and tenure (do not submit, SF-50s for Awards, Within-Grade-Increase, or Pay Adjustments) or you will not be considered under the merit promotion process. Also, you should submit your most recent performance appraisal. If you cannot submit your appraisal a written justification for its absence must be provided.

3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

4. A Veteran applying under the Veterans Employment Opportunity Act (VEOA), you must submit a copy of your DD-214 showing that you were honorably discharged to be considered. To be eligible for a VEOA appointment, a veteran must be honorable separated and either a preference eligible or have substantially completed 3 or more years of active service. ("Active Service" under this law means active duty in a uniformed service and includes full-time training duty, annual training duty, full-time National Guard duty, and attendance, while in the active service, at a school designated as a service school by law or by the Secretary concerned). A veteran who is released under honorable conditions shortly before completing a 3-year tour is also eligible.

5. Promotion Potential: This position has promotion potential to the target grade level of GS-6.  Applicants selected for career ladder positions may be promoted to the target grade without further competition when all statutory and regulatory requirements have been met, performance is satisfactory and promotion is recommended by the supervisor. Promotion to the next higher grade is not guaranteed and is contingent upon the above criteria. Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for and performance of higher-level duties.

6. Travel, transportation, and relocation expenses may be paid if the person selected for the position is from outside the local commuting area and is otherwise eligible for reimbursement of relocation expenses under the current Federal Travel Regulations; however, there will be no guaranteed home sale.

7. Number of Vacancies: This announcement may be used to fill additional similar vacancies if necessary within 90 days. 

NOTE: Applicants must submit their application packages electronically or by fax. Applications/resumes and supporting documentation sent by mail (including email) WILL NOT BE ACCEPTED.


Applicants are advised that a variety of public facilities such as schools, public libraries, state employment offices and regional job centers provide access to computers at no charge. Help may also be available to targeted groups through a variety of public assistance agencies.


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STEP 1:  To apply for this position, you must provide a complete Application Package, which includes:


1. Your Resume - We encourage you to use the USAJobs online resume builder to ensure that all required information is in your resume.  If you choose to use your own resume make sure it lists all of the required information needed.
2. A complete Occupational Questionnaire
3. Additional Required Documents (see Required Documents section below)

The complete Application Package must be submitted by 11:59 PM (EST) on Wednesday, December 26, 2012.


To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.


To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 792579. Fax your documents to 1-478-757-3144. 


Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. 


Note:  If you receive an email stating that there was a technical problem uploading your documents, you should fax the applicable documentation to OPM at 478-757-3144.  Be sure to use the fax cover sheet that was linked in the vacancy announcement, include the appropriate Office Code (OZ) and VIN (six digit code) so that the fax is processed properly and promptly. For further questions regarding applying online or by fax, please contact OPM at


If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire, and
2. Print this 1203FX form to provide your response to the occupational questionnaire and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

Note: If you are only submitting supporting documents see the Submitting Documents instruction in Step 2 below.               




    • Resume- We encourage you to use the USAJOBS Resume Builder at This online resume builder will ensure that all required information is in your resume. If you choose to use your own resume make sure it lists all of the required information needed (including hours per week worked and month and year of employment).
    • Transcripts - If applicable with the qualifications described and if qualifications are based on education, you must submit a copy of your transcripts to be considered for this position (may be unofficial).
    • Other - Example, typically used for licenses or other documents that attest to the qualifications of the applicant, or any supporting document that does not already have its own type listed.
    • DD-214, SF-15, Other Veteran Documents - Legible copy of DD-214 that shows honorable discharge, VA letter dated 1991 or later, SF-15 plus proof required by that form, if applicable.
    • Response to Assessment Questionnaire
  • SF-50 - Federal employees must submit proof of their status (SF-50 showing current grade and tenure) and an SF-50 showing highest (permanent) grade ever held, if different.
  • Performance Appraisal (Provide under "Other") - Please provide a copy of your current Performance Appraisal (must be within 15 months from the closing date of the announcement). If no evaluation is enclosed, a written justification must be provided for its absence.
    • DO NOT SEND PHOTOGRAPHS.  Any resumes with these attachments cannot be forwarded to the hiring official.

      Submitting Documents

      If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account for this vacancy announcement. Your documents will display under the Details tab in the Document area. 


      Faxed documents will take 2-3 business days to process. To fax documents, you MUST use the special cover page. Print the pre-populated cover page at to print a copy of the cover page. When faxing documents, follow these procedures: 

      •Include the 8-character Vacancy Identification Number 792579

      •Provide your Social Security Number and full name in the spaces provided or we will not be able to associate your document(s) with the rest of your application.

      •You may submit multiple documents for the same vacancy announcement using one cover page.

      •Fax your cover page and documents to 1-478-757-3144.

      Faxed documents submitted with missing information will not be processed.


      The following will prevent your documents from being processed:    

      •Not using the special cover page mentioned above.

      •Missing, incomplete, or invalid Vacancy Identification Number

      •Missing or incomplete Social Security Number or name

      Note: If you have documents in your Application Manager account from a previous vacancy announcement they can be opened, copied and saved then reused as an upload file for this vacancy. Uploading your documents will speed the processing of your application for this announcement.


      Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name.  As allowed by law or presidential directive, your SSN is used to seek information about you from employers, schools, banks, and others who may know you.  Failure to provide your SSN on your application materials will result in your application not being processed.



Intermountain Region Santa Fe
Phone: (505)988-6076
Fax: (478)757-3144
Agency Information:
Intermountain Region Santa Fe
Human Resources Office
Apply Online or by FAX only
Please call with questions
Thank You, NM
00000 Fax: (478)757-3144


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.


Instructions for answering the questions in the Occupational Questionnaire: If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.

View Occupational Questionnaire

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