This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply


Department:Department Of Homeland Security

Agency:Citizenship and Immigration Services

Job Announcement Number:CIS-793204-HCT

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$96,690.00 to $132,862.00 / Per Year


Friday, November 23, 2012 to Friday, December 07, 2012




Full Time - Permanent




1 vacancy in the following location(s):
South Burlington, VT United StatesView Map
Dallas, TX United StatesView Map


Current or Former Federal Employees with Competitive Status; Reinstatement Eligibles; OPM Interchange Agreement Eligibles; VEOA, Disability, Surplus/Displaced Eligibles.


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at


Every day, our Associate Chiefs, Employee and Labor Relations, provide a variety of management services essential to the direction and operation of U.S. Citizenship and Immigration Services (USCIS).  They conduct extensive research into employee and labor relations cases to identify trends, patterns, or aggravating and mitigating circumstances. They also negotiate and administer precedent-setting settlement agreements; and serve as management’s representative in grievances, arbitration cases, and unfair labor practice and impasse hearings.


This position of ASSOCIATE CHIEF (LER), SUPERVISORY HUMAN RESOURCES SPECIALIST starts at a salary of $96,690.00 (GS-14 step 1), with promotion potential to $132,862.00 (GS-14 step 10).  Apply for this exciting opportunity to become a member of the Office of Human Capital and Training, Labor and Employee Relations Division in Dallas, TX and South Burlington, VT within DHS US Citizenship and Immigration Services.


THE ACTUAL SALARY MAY BE HIGHER DUE TO AN ADJUSTMENT FOR LOCALITY PAY.  To view the 2012 Locality Pay Charts click on the following link:


Who May Apply

Status Candidates which include:

  • Federal employees with competitive status and reinstatement eligibles.
  • Persons eligible under an Interchange Agreement (click here to view a list of covered agreements)
  • Veterans’ preference eligibles or veterans who have been separated from the Armed Forces under honorable conditions after substantially completing at least three consecutive years of active duty (click here for information on veterans)
  • Persons that are applying under a Special Hiring Authority (see "Other Information" section of this announcement)
  • For definitions of terms found in this announcement, please click here

USCIS will not pay your relocation expenses.
This position is not in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Relocation expenses are authorized if you are assigned to the RAIO program and have been approved for rotation from an overseas assignment. Relocation expenses for employees assigned to an OCONUS location will be considered on a case-by-case basis.

Note: USCIS may fill one or more positions using this vacancy.


  • You must be a U.S. citizen or U.S. National to apply for this position
  • Successfully pass a background investigation including financial disclosure
  • You must pass drug screening
  • Meet relevant experience and/or education requirements.
  • Current Federal employees must meet Time-in-Grade requirements
  • You must submit resume and supporting documentation


Back to top

As the Associate Chief, Labor and Employee Relations, Office of Human Capital and Training (HCT), Management Directorate for United States Citizenship and Immigration Services (USCIS), you will serve as a senior advisor on all aspects of labor and employee relations for a diverse range of customers.  You will perform the following duties:


  • Supervising a staff responsible for performing the full range of employee and labor relations activities in support of management’s goal to improve the performance and efficiency of the organization and establishing and maintaining effective relationships with labor organizations that represent agency employees.

  • Modifying guidelines to resolve complex, precedent-setting employee and labor relations issues; proposing new policies regarding employee and labor relations.

  • Conducting extensive research into employee and labor relations cases to identify trends, patterns, or aggravating and mitigating circumstances.

  • Negotiating and administering precedent-setting settlement agreements; and serving as management’s representative in grievances, arbitration cases, and unfair labor practice and impasse hearings.

  • Providing guidance and consultation to management on administration of the negotiated agreement(s) and a variety of labor relations issues; and applying a wide range of employee and labor relations theories, principles, methods, and techniques sufficient to address substantive precedent setting issues or problems characterized by complex, controversial, and sensitive matters, and ascertaining their impact on the employee and labor relations program.

  • Planning the work to be accomplished by your subordinates, setting and adjusting short-term priorities, and preparing schedules for completion of the work; assigning work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; evaluating work performance of subordinates; giving advice, counsel, or instruction to employees on both work and administrative matters; interviewing candidates for positions in the unit; recommending appointment, promotion, or reassignment to such positions; hearing and resolving complaints from employees; effecting disciplinary measures; promoting affirmative action/equal employment opportunity programs; identifying developmental training needs of employees, providing or arranging for needed development and training; finding ways to improve productivity or increase the quality of the work directed; and/or developing performance standards.


Back to top

GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience that equipped you with the skills needed to perform the job duties. This experience must have been equivalent to at least the GS-13 grade level and include experience performing the following duties:

  • Reviewing agency employee and labor relations policies and procedures to ensure consistency in their application and recommending modifications;

  • Analyzing and resolving particularly complex and sensitive employee and labor relations problems and issues such as those involving apparently conflicting laws or other requirements and those involving vague and untested areas of case law;

  • Recommending employee and labor relations case strategies that have agency-wide impact;

  • Developing valid techniques for measuring the success of an agency employee and labor relations program;

  • Providing staff advisory services on agency-wide issues pertaining to the impact of negotiations and third-party decisions on management rights; and assessing the impact and implication of pending disputes before third party authorities;

  • Providing labor relations advice on strategic plans and complex organizational issues such as reconfigurations of mission workload, and union representation issues.

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

The qualifications for this position must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Friday, December 07, 2012).

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.  The Time-in-Grade requirement must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Friday, December 07, 2012).


Supervisory/Managerial Probationary Period:  You may be required to serve a twelve-month probationary period upon appointment to this position.  You may also be required to complete an appropriate supervisory training course within the one year of assignment to this position.


You will be evaluated for this position based upon information reflected in your resume.  Your resume must support your responses to the job specific assessment questionnaire, level of education claimed, experience, and/or training.  To remain in consideration for this position, please ensure your resume covers this requirement and that your application has been successfully submitted as part of your on-line application. 

Creation of this package includes completing the on-line assessment questionnaire, uploading your resume, and uploading any required supporting documents.

NOTE: Your resume and supporting documentation will be verified.  If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully.  Errors or omissions may affect your rating or consideration for employment.

If you are found best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.  To preview the job questionnaire, click here View Assessment Questions

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM’s Career Transition Resources website.  To be considered well qualified under CTAP/ ICTAP, you must be rated at a minimum score of 95 for this position.  In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Veterans:  Certain veterans are eligible to apply as a status candidate under the Veterans Employment Opportunity Act (VEOA).  For more information, please click here


Back to top

DHS offers competitive salaries and an attractive benefits package, including:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to




Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy.  To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.  This may include (e.g. a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.)


Special Hiring Authorities:  Veterans, Peace Corps/VISTA volunteers, and individuals with disabilities  possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement.


USCIS uses E-Verify to confirm the employment eligibility of all newly hired employees.  To learn more about E-Verify, including your rights and responsibilities, please visit



Back to top

Your application must be received by 11:59PM EST on Friday, December 07, 2012.  To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents.  See Required Documents section for more detail. 


If you are a Federal employee and have received a current performance rating, it is strongly encouraged that a copy accompanies your application submission. Doing so allows the selecting official access to all information surrounding your potential to fulfill the duties and responsibilities commensurate of the position being considered for. Failure to provide may impede the selecting official's understanding of the qualifications and experience that you possess.


We strongly encourage you to apply online.  If you can not apply online, you must contact the Human Resource office listed below at least one day prior to the closing date for instructions.  Applications will not be accepted by mail.


To Fax a Resume or Supporting Documents:

If you previously uploaded documents to this vacancy, please do not FAX the same documents. If you need to fax a part of your documentation:

  • Use the official FAX coversheet found here.
  • Make sure that you include the 8-character vacancy identification number: "MB793204”
  • Provide your SSN, name, and address in the blocks provided or we will not be able to associate your document(s) with the rest of your application.
  • Print your SSN and Name neatly using the exact name as the one used when you filled out the assessment questionnaire.
  • The fax number is 1-478-757-3144.


  • Your resumé
  • Are you a veteran?  Submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability.  Click here for more veterans’ information.
  • Are you a current or former Federal employee?  Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document that shows your appointment in the competitive service, your tenure and full performance level. SF-50B print screens from NFC are not official documents and are not acceptable. All current DHS employees can print their own SF-50's by accessing If you are a current CIS employee and need access information to eOPF, please contact For all other agencies please see your servicing Human Resources office.
  • Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  Submit:

    ·         a copy of your agency notice,

    ·         a copy of your most recent performance rating, and

    ·         a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location


Phone: (802)660-1145
Agency Information:
US Citizenship and Immigration Services
70 Kimball Avenue
South Burlington, VT


Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final job offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

For more information on applying for Federal employment, please click here. 

Back to top
Print Preview

Job Announcement Number:


Control Number: