This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply


Department:Department Of Veterans Affairs

Agency:Veterans Benefits Administration

Job Announcement Number:362-12-1402-JZ783654

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$28,110.00 to $45,894.00 / Per Year


Tuesday, November 20, 2012 to Monday, November 26, 2012




Part Time 16 hours - Internships




2 vacancies in the following location:
Houston, TX United StatesView Map


Students (Student Program Eligibles/Interns) accepted for enrollment or currently enrolled in a degree-seeking program in a U.S. accredited education institution on a full or half-time basis.


LOAN ASSISTANT REALTY (Pathways Student Internship), GS-1199-03/4/5

Vacancy Identification Number (VIN) JZ783654


OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans? 



The Houston VA Regional Office is one of the largest Offices in the Veterans Benefit Administration system, and spreads over a large geographical area.  The Houston based operation has responsibility for all US Armed Forces Veterans residing in south Texas, as well as an ever-growing population of US Veterans residing in the Republic of Mexico, Central/South Americas, and the Caribbean.  In addition, the Houston VA Regional Loan Center is responsible for all US Veterans in Texas, Oklahoma, Louisiana, and Arkansas.  The total number of Veterans serviced by the Houston VA Regional Office exceeds 900,000.


As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.

For more information on the Department of Veterans Affairs, go to


  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Term of Internship Program is a probationary period.
  • Employees are required to have federal payments made by direct deposit.
  • Must be enrolled or accepted for enrollment as a degree-seeking student.
  • Must be 18 years or older at the time of appointment.


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This LOAN ASSISTANT REALTY - PATHWAYS INTERNSHIP PROGRAM (GS - 1199- 03/4/5) is located in the Veterans Benefits Administration, Houston VA Regional Office, Houston, TX.


PATHWAYS PROGRAM OVERVIEW:   This is a Student Internship opportunity under the Pathways Internship Program.  The Internship Program provides managers a ready source of student employees and potential permanent employees upon completion of the program requirements. It also provides the student with work in the Federal civil service by providing meaningful developmental work.  The program provides agencies with the opportunity to convert Interns who successfully complete the Program and academic requirements to any competitive service position for which he/she is qualified.   


Work Schedule:  Schedule will be set between 7am – 5pm , minimum 16 hours per week., depending on school schedule



As a Student Trainee (Loan Assistant Realty), you will learn the overall Veterans Benefits Administration Loan Guaranty Program (Loan Administration and Loan Production) by carrying out actual business line work under the guidance of Loan Guaranty professionals.  The trainee carries out the simple and less technical work in support of journeyman and master level staff members, and through these tasks, learns the VBA business line.
- Carries out clerical aspects of the Loan Production and Administration Programs
- Receives incoming calls from lenders, industry officials, veterans, and other internal/external customers, members, clients, with courtesy and tact.
- Develops knowledge of loan instruments, liquidation appraisals, statements of account, credit reports, loan packages, etc.
- Provide assistance to Loan Specialists and Senior Loan Technicians

Additional learning is through research scenarios, hands-on assignments (both clerical and entry-level technical), and training.  The student trainee becomes familiar with, and able to apply VA, State, local, and general Federal regulations to the VA home loan program.  The position’s training and work focus is located in the Loan Administration and Loan Production Sections of the Loan Guaranty Division.


Physical Requirements: This position is primarily sedentary with some walking, standing, bending, and carrying and lifting of lightweight items (i.e. folders, files, etc.).


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To qualify for this position, applicants must meet all eligibility and qualification requirements by the closing date, Monday, November 26, 2012, of the announcement.




Student Status : The applicant must be enrolled or accepted for enrollment in an accredited two-year or four-year college or university, graduate or professional school (go to verify accreditation status).  Individuals who are enrolled must be taking at least a half-time academic, vocational, or technical course load leading to a degree, and the applicant must provide evidence of enrollment/acceptance.   If enrolled part-time, the applicant must also provide the school's policy on what is defined as half-time enrollment.


Degree Major Study:  Finance, Business Administration, Economics, Accounting, Insurance, Engineering, Mathematics, Banking and Credit, Law, Real Estate Operations, Statistics or other fields such as Agriculture, Agriculture Economics, Farm, Livestock or Ranch Management, or Rural Sociology.

Citizenship:  Student Intern must be a United States citizen.

Pathways Participant Agreement:  All interns are required to sign the Participant Agreement, to include the requirement of currently having a cumulative academic GPA of 2.5 or higher and at minimum, maintaining the same academic standard throughout the Internship program.   






GS - 03: One (1) academic year of post-high school education in one of the major fields of study listed above. 

GS - 04: Two (2) academic years of post-high school education or Associate’s Degree in one of the major fields of study listed above. 


GS - 05: Four (4) year course of study leading to a Bachelor’s degree or a Bachelor’s degree in one of the major fields of study listed above. 
General Experience (for GS-5):
  Three (3) years of experience, One (1) year of which was equivalent to at least the GS-4 level that required gathering and analyzing facts and figures, and presenting the information or conclusions in clear oral and written language; or that provided a knowledge of the principles of financial analysis or of insurance laws, such as contract, property, life, casualty, or marine insurance.
: Applicants may also combine education and experience to qualify for the GS-5 level only.  To calculate, first identify the percentage of education you have earned, then identify the percentage of required experience you possess.  Add the two percentages.  The total percentage must equal at least 100 percent to qualify for the GS-5. For example, an applicant who has 2 years (67%) of general experience and 45 earned semester hours of undergraduate level education (i.e. 38% of education required) would exceed 100% of the total requirement and is qualified for the position.


A clear legible copy of your official/unofficial transcript (reflecting institution, major, grades, credit hours and grade point average or class ranking) must be submitted with your application if you are basing all or part of your qualifications on education.


You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs)  as demonstrated in your resume.

1.  Skill in using correct English grammar, punctuation, and spelling; communicates information (i.e. ideas, messages, etc.) in a succinct and organized manner, produce written information which may include technical information or material appropriate for t intended audience.
2.  Knowledge to understand and interpret written material, including technical information, rules, regulations, instructions, reports, charts, graphs or tables; apply what learn from written material to specific situations.
3.  Ability to show understanding, friendliness, courtesy, tact, empathy and politeness to others; experience dealing with difficult or distressed individuals, relate well to individuals from varied backgrounds, sensitive to cultural diversity differences.
4.   Skill using a personal computer to produce word processing documents, store and retrieve data, research issues on the internet, and perform other work related tasks as required.
5.  Ability to accept direction from senior/experienced personnel, using efficient learning techniques to acquire and apply new knowledge and skills.  This includes participating fully in learning scenarios and taking personal responsibility for self learning and development.


If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or be contacted for an interview.

For more information on these qualification standards, please visit OPM's web site at

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

FOREIGN EDUCATION: To receive credit for education completed outside the United States, you must submit original official college transcripts from an accredited educational institution that specializes in the interpretation of foreign educational credentials and that education has been deemed at least equivalent to that gained in conventional U.S. education programs.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).  List job title, series, grade, pay, pay grade(military rank), hours per week, employer’s name and address, supervisor’s name and phone number, starting and ending dates of employment (month/year format), salary, and description of duties.  Ensure sufficient detail is documented to show your level of experience and accomplishments.  Indicate whether your supervisor may be contacted. 


Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.  Additionally, Veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.


Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form.  For more information, please review the information for disabled Veterans in the application checklist or visit



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Working for the Department of Veterans Affairs offers a comprehensive benefits package. This link provides an overview of the benefits currently offered. For more information please visit us at


CONVERSION ELIGIBILITY:  This appointment may be extended until the selectee's educational program requirements have been completed, at which time the individual may, at agency discretion, be converted to a term or permanent appointment without a break in service.  There is no guarantee for conversion.  To be eligible for conversion to the competitive service after completion of the program, the Intern must:
1)  Be a United States Citizen
2)  Have completed educational requirements from a qualifying institution, evidenced by an awarded qualifying degree.
3)  Have completed the required minimum of 640 hours of work experience under the Internship Program while enrolled as a full time or part time degree seeking student.
4)  Meet the OPM qualification standard requirements for the position to which the Intern may be converted.
5)  Maintain acceptable performance under the Agency's approved performance management system, to include the Pathways Participant Agreement.
6)  Receive favorable recommendation for conversion from supervisor/manager.


Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.  Selection at a lower grade level does not guarantee promotion to the full performance level, but depends on the selectee’s demonstration of the ability to perform the duties of the higher grade to the satisfaction of the supervisor and the availability of ceiling, funding, and enough work to support the targeted position.


Placement Policy:  The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion.  The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.  Management may use any one or any combination of these methods to fill the position.


This announcement has been amended to remove the “Special Employment Consideration” statement under the Benefits & Other Info section.  This announcement is an Internship position for Student Program Eligibles.   


Interagency Career Transition Assistance Program (ICTAP).  The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies.  If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if:  1) this vacancy is within your ICTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy.  Well-qualified is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position. Such as possessing broad and in-depth working knowledge and experience in the banking and lending industry, insurance and/or agricultural industries, or other related industry.  Experience may have been in the position of a property/casualty insurance agent, real estate agent, mortgage loan administrator, broker, etc. You must provide proof of eligibility with your application to receive selection priority.  Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form.  Information about ICTAP eligibility is on OPM's Career Transition Resources website at


Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.  VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.  Such credit must be requested and approved prior to the appointment date and is not guaranteed.


Relocation Expenses: Relocation expenses are not authorized for this position.

This job opportunity announcement may be used to fill additional vacancies.


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To apply for this position, you must submit a complete Application Package (See “Required Documents” section below). The complete Application Package must be submitted by 11:59 PM (EST) on Monday, November 26, 2012.


This announcement has been amended to remove the “Special Employment Consideration” statement under the Benefits & Other Info section.  This announcement is an Internship position for Student Program Eligibles. 


To begin the process, click the Apply Online button, to the right of your screen and log in to your existing USAJOBS account ( You will complete the occupational questionnaire online and attach your documents. Please ensure you click the Submit My Answers button at the completion of your application. Note: If you have never applied through USA Jobs for a position with the Federal Civil Service, you will need to create a USA Jobs account.


If you cannot apply online through USA Jobs: You will need to complete the View Occupational Questionnaire manually by faxing your answers on the OPM 1203FX Form to (478)757-3144. The 1203FX form is only used when you are submitting your answers to the occupational questionnaire manually. Keep a copy of your fax receipt in case verification is needed.


To fax supporting Required Documents:


After submitting your answers to the Occupational Questionnaire online, complete the required fax cover page using Vacancy ID 783654. This cover sheet is only used when faxing the application document(s) separately to upload into USA Jobs. (Do not use the above 1203FX form when sending supporting documents.) Fax your documents to (478) 757-3144. Keep a copy of your fax receipt in case verification is needed. Mailed/emailed applications will not be accepted.


Uploaded resumes must include the following: applicant contact information and educational and professional background information including dates of employment and education, salary (and Federal grade level, if appropriate), and work schedule (i.e., FT/PT).


The following documents are required:

1.  Résumé or online Resume  
2.  Responses to the Occupational Questionnaire.
3.  Veterans' Preference documentation such as DD-214 or equivalent, SF-15 and VA Letter, as appropriate. (If applicable)
4.  Official/Unofficial college transcript(s).  Note: An official college transcript will be required before being hired.
5.  If current or former Federal employee, a copy of your most recent SF-50. The SF-50 must indicate proof of status (for example, you were a career or career-conditional employee) and should identify your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted).   Personnel Action SF-50s meeting requirements (i.e. Promotion, Transfer, Reassignment, Change to Lower Grade not General Adjustment, Awards, FEGLI Change, etc.)  


Uploaded resumes must include the following: applicant contact information and educational and professional background information including dates of employment and education, salary (and Federal grade level, if appropriate), and work schedule (i.e., FT/PT).


You will not be referred without applicable documentation. Use this checklist to ensure you have submitted everything. You will not be contacted for additional information. Failure to submit any of the required documents may result in your not receiving credit for your Veterans Preference, Education,Experience or No Consideration.


Tonee M. Mitchell
Phone: (313)596-7200
Fax: (313)596-7247
Agency Information:
VBA Detroit HRC MP
Dept of Veteran Affairs VBA
477 Michigan Ave
Room 1120
Detroit, MI
48226-1223 Fax: (313)596-7247


After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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