This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Program Analyst

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:LP-13-MZa-791055

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$52,852.00 to $68,702.00 / Per Year


Wednesday, November 21, 2012 to Wednesday, November 28, 2012




Full Time - Term NTE 13 MONTHS


1 vacancy in the following location:
Los Angeles, CA United StatesView Map


United States Citizens


VacancyID: 791055 

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

America's Veterans need you!

To find out more, go to


  • You must be a U.S. citizen to apply for this job.
  • You will be subject to a background/suitability investigation.


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NOTE: This is a TERM appointment (not-to-exceed 13 Months). Term appointments are non-status, nonpermanent appointments of limited duration. Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage. Term appointments may be extended without further competition.

The Program Analyst will be working at the VA Greater Los Angeles Healthcare System, Los Angeles, CA. The primary purpose of this position is to provide data management and program analysis support to the Mental Health Care Line, Community Care Careline, and the HUD-VA Supported Housing Program (HUD-VASH). This position is for a Program Analyst for the Greater Los Angeles Healthcare System, Mental Health Care Line, and Community Care Service. You will work independently and report to the Community Care Director of Research/Evaluation, the Chief, Community Care, and the Chief, Mental Health.

Major duties and responsibilities include:

  • Responsible for data management and program analysis in the following areas:
  1. DSS (Decision Support System) Labor Map Maintenance for VA GLA Mental Health Care Line.

a.        Updating and maintaining labor maps for over 300 staff in 50 mental health programs to ensure accurate labor cost data.

b.       Review Data with all Mental Health Program Coordinators and make corrections.

c.        Cross validate results with Social Work, Nursing, Psychology, and Psychiatry Services.

   2.   HUD-VASH Database Oversight  

Responsible for oversight of two large databases on secured network drives

a.        HUD-VASH voucher database

   1.     Work in collaboration with seven Public Housing Authority POCs

   2.     Produce data summaries on the utilization of over 1,800 Section 8 vouchers by VASH participants.

   3.     Generate weekly, monthly, and quarterly reports for VA Central Office.

 HUD-VASH Client database:

a.        Maintain database of over 1,800 HUD-VASH participants.

b.       Generate reports from database to inform HUD-VASH program planning.

  • Provide assistance to Mental Health Program Analyst
  • Develop procedures and systems for establishing, operating, and assessing the Mental Health local and national databases.
  • Generates, collects, organizes, and interprets complex databases in order to assist the Mental Health care line for decision making.
  • Providing assistance to Community Care Evaluation Director.
  • Staffing Mental Health Data Committee – and support chair.
  • Lead Task Force on ALBCC Labor mapping cross-validation effort for Committee.

WORK SCHEDULE: Monday - Friday - 8:00 AM - 4:30 PM



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minimum REQUIREMENTS FOR GS-9: You must have specialized experience and/or education directly related to this position, which has equipped you with the particular knowledge, skills, and abilities to successfully perform the assigned duties. When answering the questionnaire, remember that your experience and/or education is subject to verification by investigation. You must show this experience in your resume/application, you may be asked to provide specific examples or documentation of experience or response by a practical demonstration of your claimed ability to perform a task.

You must possess one (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform the duties of this position. To be creditable, this experience must have been equivalent to the next lower grade level in Federal service. Examples of specialized experience may include but are not limited to: Analyzes data for management of clinical and administrative processes and programs to improve organizational effectiveness and compliance with performance measures; assess productivity, effectiveness, and efficiency of program operations, developing plans, goals, and objectives for the long range implementation of administrative and clinical programs; interprets data and develops an action plan for improving compliance with the required initiatives or mandates; utilizes computerized data management systems to collect, format, calculate and disseminate findings; collect, analyze, and monitors data that is required for clinical and administrative inquiries, reports and initiatives; provides recommendations to management on organizational improvement, performance measures and program effectiveness; maintain data bases, interpret data and assists with trend analysis, interpret legislation governing health care and adjunct activities; makes modifications that reflect policy changes as determined by leadership; writes local policies regarding health care processes; assists with training sessions and seminars for staff on ways to improve compliance using performance measures, etc.



Possess 2 years of progressively higher education leading to a master's degree or masters or equivalent graduate degree or LL.B. or J.D., if related to the position. This education must have been obtained in an accredited college or university. (TRANSCRIPTS REQUIRED)


combinations of experience and education

Possess a combination of specialized experience and education to qualify at the GS-9 level as described above. This education must have been obtained in an accredited college or university. (TRANSCRIPTS REQUIRED) 

A full year of work is considered to be 35-40 hours of work per week.  Part-time experience will be credited on the basis of time actually spent in appropriate activities.  Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

A transcript or course listing must be submitted if you are basing all or part of your qualifications on education.   See Step 3 under "How to Apply" for a description of a course listing.  Applications submitted without this information may not be considered. 

To calculate the combination of education and experience, determine the amount of experience you have as a percentage of the experience required for the grade level.  Then determine the amount of education you have as a percentage of the education required for the grade level.  Only education in excess of the amount required for the next lower grade level is qualifying.  Add the two percentages; the total percentage must equal at least 100% to qualify for the grade level. 

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAO's) as part of the assessment questionnaire for this position: (DON'T RESPOND TO THE KSAO's, ONLY THE QUESTIONNAIRE ON LINE)



The work is primarily sedentary, although some slight physical effort may be required.       

Work is typically performed in an adequately lighted and climate controlled office. May require occasional travel.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.  WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.  If your resume does not support your questionnaire answers, we will not allow credit for your response(s).


APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:

When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.  If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to and required documentation with your application materials. For more information on Veterans' Preference, please visit



Applicants will be ranked based on four quality groups, as follows:

  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group.  Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group.  Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group.  The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview.  The remaining groups may be referred based on the number of applicants available.


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VA offers a comprehensive benefits package.  This link provides an overview of the benefits currently offered:

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to   For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at: 11301 Wilshire Boulevard
Los Angeles, CA 90073


Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at  

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period.


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To apply for this position, you must provide a complete application (See "Required Documents" section below).  The complete Application package must be submitted by 11:59 PM (EST) on Wednesday, November 28, 2012.

To begin the process, click the Apply Online button on the right side of this screen to create an account or log in to your existing USAJOBS account.  Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process.  Mailed/emailed applications will not be accepted.

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account (, select Application Status and click on the more information link under the application status for this position.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire: .
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 791055.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.


The following documents are required:

  1. Resume
  2. Responses to the Occupational Questionnaire
  3. Other documents - use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), ICTAP/CTAP documentation (for well-qualified, displaced Federal employees), or documentation to support Veterans Preference claims.  You will not be contacted for additional information.


Phone: (501)257-4134
Fax: (478)757-3144
Agency Information:
APPLY ONLINE wwwusajobsopmgov OR
90073 Fax: (478)757-3144


After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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