Skip to main content Skip to footer site map
This Position Is No Longer Available

Job Title:  Consumer Safety Officer (OVERSEAS), GS-696-11/12/13/14
Department:  Department Of Health And Human Services
Agency:  Food and Drug Administration
Job Announcement Number:  HHS-FDA-OC-MP-13-789478

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$62,467.00 to $136,771.00 / Per Year
Monday, April 29, 2013 to Tuesday, May 21, 2013
Full Time - Temporary Promotion
Many vacancies in the following location(s):
Guangzhou ChinaView Map
New Delhi IndiaView Map
Beijing ChinaView Map
Mexico City MexicoView Map
Hyderabad IndiaView Map
More Locations  (3)
Status Candidates (Merit Promotion and VEOA Eligibles)


Become a part of the Department that touches the lives of every American!  At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere.  It is the principal agency for protecting the health of citizens.  Join HHS and help to make our world healthier, safer, and better for all Americans.  

Who May Apply:  Federal employees with career or career-conditional appointments in the competitive service; former Federal employees with reinstatement eligibility based on previous career or career-conditional appointments; displaced Federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Program (ICTAP); veterans who are preference eligibles or who have been separated under honorable conditions after 3 years or more of continuous active service; Military Spouses; PHS Commissioned Corps Officers; individuals eligible for VRA appointments (at the GS-11 and below grade levels); and individuals with disabilities.


This position is located in the Department of Health and Human Services (HHS), Food and Drug Administration (FDA), Office of Global Regulatory Operations and Policy (GROP), in the Office of International Programs (OIP), FDA foreign post location.  This position has 8 different locations: New Delhi, India; Mumbai, India; Mexico City, Mexico; Santiago, Chile; Shanghai, China; Beijing, China, Hyderabad, India or Guangzhou, China.

  This announcement will be used to fill multiple positions in various geographical locations.

This vacancy is also being announced concurrently with vacancy announcement HHS-FDA-DE-13-789710 under competitive procedures.  Please review that announcement to see if you are eligible for consideration under competitive procedures.  NOTE:  Applicants must apply separately for each announcement in order to be considered.


This position is Full-Time - Temporary Promotion, Temporary Reassignment or Term.

Overseas Assignments:  Overseas assignments are for two years and a rotational agreement must be signed.  The assignment may be extended based on the needs of the agency. Upon completion of the overseas assignment, FDA employees on temporary promotion/assignment will be placed in accordance with FDA placement procedures.   Subsequent employment for other FDA positions must be through the appropriate competitive process or special employment program hiring authorities.

  · This position is eligible for special pay allowances (e.g., post differential, cost of living, housing, relocation expenses, etc.).  Refer to Department of State, Office of Allowances at .

  ·  Immunizations are required and will be administered by the FDA before relocating overseas, when applicable.

  ·  Before relocating overseas, the selectee may remain stateside until all clearances have been approved.  

  ·  Employment is contingent on passing required medical and security clearances.

  ·  Security clearances are required for the selectee only and medical clearances are required for selectee and all family members before being posted overseas.  

   · Citizens or permanent residents of the host country are not eligible to be considered. 

   · Current permanent status FDA employees will be processed using the appropriate temporary promotion or other temporary assignment authority for permanent employees FDA.  The selectee will have statutory return rights to their permanent FDA position title, series, and grade once the overseas assignment is completed.  Returning to the last position before foreign posting is not guaranteed.  However, Investigators selected from ORA staff have the option of returning to their original stateside duty station at the conclusion of their rotational assignment.

   · Other current permanent status Federal employees will be hired on a term appointment.  There are no statutory return rights.  Subsequent employment for FDA positions must be through the appropriate competitive process or special employment program hiring authorities.

   · All other selectees (e.g., reinstatement eligible, veterans, persons with disabilities, etc.) will be hired through a term-appointment.  Subsequent employment for FDA positions must be through the appropriate competitive process or special employment program hiring authorities. 

     Additional information on living and traveling abroad may be found at  

Although this vacancy announcement is advertised for multiple grade levels, it is not intended to convey any implication nor expectation that positions will be filled at all grade levels. Based upon the position responsibilities and/or Department of Health and Human Services hiring office, the full performance level of the position.


  • U.S. Citizenship is required.
  • Security and medical clearances required.
  • Background investigation required.
  • Travel is required.
  • Salary information listed does not include locality pay.
  • You MUST submit unofficial transcripts or a list college courses completed.


Back to top

This is primarily an investigator position, and for inspection work, the incumbent will receive inspectional/investigational assignments and technical supervision directly from the Office of Regulatory Affairs (ORA) Headquarters following established procedures (with the exception of those selected for positions in Shanghai, Guangzhou, or India post may receive assignments from a Supervisory Consumer Safety Officer). 


As Consumer Safety Officer, you will:


- Serve as an Assistant Country/Regional Director in foreign investigation/inspection assignments (primarily foods, feed, medical devices, clinical trials/research, drugs or biologics) in one of FDA Foreign Post locations.


- Serve as the focal point within FDA to whom headquarters and field service may turn for authoritative guidance and consultation regarding inspectional and investigational methods and procedures necessary to accomplish compliance objectives in their major functional area and country of assignment.


- Make recommendations that may affect the status or decision of the Agency as to the status of domestic or foreign products or to permit the entry of the inspected product.


- Provide a focal point within FDA to whom foreign manufacturers may turn to for technical expertise regarding inspectional activities and how to comply with GMPs or other regulatory requirements and investigation methods and procedures necessary to accomplish compliance objectives.


- Regarding technical and scientific matters, inspectional/investigational issues, policies, and laws for industry representatives, foreign governments and local officials.


- Conduct on-the-job  and other training for investigators, supervisors, compliance officers, district or regional personnel, and other FDA personnel regarding technical and scientific matters, inspectional/investigational issues, policies and laws.


- Gather information on the regulated industry, preventive controls and industry practice in their major functional area and country of assignments.


- Serve as an operational focal point to facilitate the establishment of an auditing and certification program within the host country.


- Work directly with the local or foreign national government to communicate standards and conduct public health systems evaluations.

- Conduct audits that consist of follow-up inspections, and systems audits designed to evaluate the effectiveness of the foreign government's regulatory oversight process and of public and private sector certification processes for helping ensure that exported products meet FDA standards .


Back to top

Basic Requirements: 

1.  Degree: that included at least 30 semester hours in one or a combination of the following: biological sciences, chemistry, pharmacy, physical sciences, food technology, nutrition, medical science, engineering, epidemiology, veterinary medical science, or related scientific fields that provided knowledge directly related to consumer safety officer work. The 30 semester hours can include up to 8 semester hours in statistics, or course work that included the principles, theory, or practical application of computers or computer programming.


2.  Combination of education and experience -- courses consisting of at least 30 semester hours in the fields of study described in A above, plus appropriate experience or additional education. 

Additional Qualifications for the GS-11: 

A.  Applicants must have one year of experience, equivalent to at least the GS-09 level in the Federal service,  reviewing, gathering and performing standard analysis of scientific data; evaluating scientific data for efficacy and safety; and preparing reports on scientific/technical study findings primarily in foods, feed, medical devices, clinical trials/research, drugs or biologics.


B.  Three years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree related to the position being filled.


C.  A combination of experience as described in "A" above and education as described in "B" above. 

Additional Qualifications for the GS-12: 

Applicants must have one year of experience, equivalent to at least the GS-11 level in the Federal service, gathering and performing standard analyses of scientific data related to the laws and regulations protecting consumers from products that violate the Food, Drug, and Cosmetic (FD&C) Act and related regulatory policy primarily in foods, feed, medical devices, clinical trials/research, drugs or biologics; ensuring the accuracy and reliability of scientific data included in reports, applications, and/or other scientific documents; preparing reports on scientific/technical study findings and/or delivering presentations to various audiences on scientific or technical data related to enforcement and quality management programs.

Additional Qualifications for the GS-13:

Applicants must have one year of experience, equivalent to at least the GS-12 level in the Federal service, experience related to the laws and regulations protecting consumers from products that violate of the Food, Drug, and Cosmetic (FD&C) Act and related regulatory policy primarily in foods, feed, medical devices, clinical trials/research, drugs or biologics; managing regulatory enforcement program activities carried out by subordinate units, such as consumer affairs, enforcement and quality management programs, which directly impact regulated industries. 

Additional Qualifications for the GS-14: 

Applicants must have one year of experience, equivalent to at least the GS-13 level in the Federal service, providing authoritative guidance on the jurisdictional status of products regulated to Agencies, national, and international organizations in the regulated industry to interpret and implement existing laws, regulations, and management of regulatory enforcement program activities primarily in foods, feed, medical devices, clinical trials/research, drugs or biologics.

Foreign Education:  If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.  For further information, visit:

1. Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

2. E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

3. Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

4. All qualification requirements must be met by the cutoff date and/or closing date of the announcement.

NOTE: Initial cut-off will be 2 weeks from the announcement’s opening date.

5. Financial disclosure statement may be required. Certain positions within FDA are subject to restrictions on financial holdings specifically FDA regulated financial holdings.  This position could be subject to these restrictions.  During the application and interview process, and prior to accepting this position, we advise applicants to seek additional information from the FDA Ethics Office at (301) 827-5511.

6. One-year trial period may be required.

7. Moving expenses authorized: Yes 

8. Bargaining Unit Position: No

9. Drug Screening Required: No

10. Recruitment/Relocation Bonus may be authorized: No

11. Student loan repayment incentive authorized:  Possible    

12. Annual leave for non-federal service authorized: Possible 


Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.  If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.  Please follow all instructions carefully. Errors or omissions may affect your eligibility.  Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified or Qualified. 

The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):  

- Knowledge of Food, Drug and Cosmetic Act, its regulations and policies, inspectional manuals and guidance to serve as an authority with internal and external customers primarily in foods, feed, medical devices, clinical trials/research, drugs or biologics.  

- Skill in analyzing and interpreting inspectional and analytical data concerning foods, feed, medical devices, clinical trials/research, drugs or biologics .

- Ability to communicate orally and in writing on a wide range of issues that are often highly complex.

- Experience related to foreign inspections, particularly including functioning as lead inspector on international inspections.

 - Skill in communicating orally and in writing regarding federal public health regulatory matters. 


Back to top

The Federal Government offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at


If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.  If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.  For more information on veterans’ preference see


Males born after December 31, 1959 must be registered or exempt from Selective Service (see


For information on "People with Disabilities" please visit


Interagency Career Transition Assistance Program (ICTAP):  For information on how to apply as an ICTAP eligible see  To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.


Back to top

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire.  Please ensure you click the Submit My Answers button at the end of the process.


Note:  To return to a previously Saved or Incomplete application you may use the following link:


To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 789478.  Fax your documents to 1-478-757-3144.


If you cannot apply online:

  1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, and
  2. Print this 1203FX form to provide your response to the assessment questionnaire and
  3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.
  4. This agency provides reasonable accommodation to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please contact the Bethesda Center HelpDesk Telephone (888)-478-4340; TTY/TDD: (866)-539-4484; or by email  The decision on granting reasonable accommodation will be made on a case-by-case basis.


To apply for this position, you must provide a complete Application Package which includes:


  1. Your Résumé - You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume.  If you use your own résumé, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed.

  2. A complete Assessment Questionnaire

  3. Other supporting documents:

  4.      - Veterans Preference Documentation, if applicable

         - SF-50 (if you are a federal employee or have reinstatement rights as a federal employee)

         - PHS Commissioned Corps Officer must submit a copy of latest personnel order

         - College Transcripts (this position has a positive education requirement)


Note:  You may submit an unofficial transcript or a list of college courses completed indicating course titles, credit hours, and grades received.  An official transcript from an accredited educational institution is required if you are selected for the position.


For Résumé and Application Tips visit:


The complete Application Package must be submitted by 11:59 PM (EST) on Tuesday, October 29, 2013


FDA Helpdesk
Phone: (888)478-4340
Fax: (478)757-3144
Agency Information:
HHS FDA Center
10903 New Hampshire Avenue
Silver Spring, MD
20993 Fax: (478)757-3144


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.  We expect to make a selection within 45 days of the closing date of this announcement.

You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

Additional Duty Location Info

Many vacancies in the following locations:
Guangzhou ChinaView Map
New Delhi IndiaView Map
Beijing ChinaView Map
Mexico City MexicoView Map
Hyderabad IndiaView Map
Santiago ChileView Map
Mumbai IndiaView Map
Shanghai ChinaView Map

Back to top
EEO Policy Statement | Reasonable Accommodation Policy Statement | Veterans Information | Legal and Regulatory Guidance