This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Administrative Assistant (Office Automation)

Department:Department Of Labor

Agency:Occupational Safety and Health Administration

Job Announcement Number:DE-13-SF-OSHA-020

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$42,199.00 to $54,862.00 / Per Year


Friday, November 16, 2012 to Friday, November 30, 2012




Full-Time - Permanent




1 vacancy - San Diego, CA, USView Map


Applications will be accepted from United States citizens. Applications for this vacancy will be accepted on-line by clicking the Apply Online button.


Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow.  DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient and effective transactions.

The mission of the Occupational Safety and Health Administration (OSHA) is to ensure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance.

This position is located in the DOL, OSHA, San Diego Area Office, in San Diego, CA. The incumbent of this position provides administrative services, actively performing a wide variety of office support and miscellaneous clerical and assistance duties to support the mission and operational requirements of an Area Office. The incumbent also performs administrative, computer and technical work in support of the activities of an Area Office.

The full performance level of this position is GS-07. This position is outside the bargaining unit. Spanish language fluency is desired, but not required.

This position is also being advertised under job opportunity announcement Number MS-13-SF-OSHA-026 for status applicants, i.e., current or former career or career-conditional federal employees and individuals eligible under special appointing authorities.  To receive consideration for both announcements, you must complete the application process for each announcement separately.


  • U.S. Citizenship.
  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • Requires a qualified typist (at least 40 wpm).


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At the full performance level, the incumbent serves as the Area Office central point of contact on matters pertaining to OSHA programs and administrative work processes. Serves as the Area Office management assistant on office budget and fiscal matters. Provides administrative support for organizational budgeting and financial management activities. Coordinates Area Office procurement services for all Area Office property, equipment, security and supply matters. Oversees the requisitioning and maintaining of adequate office supplies, departmental and agency standard forms, as well as publications and equipment, space control and communication services. Answers questions related to travel for Area Director and staff. Maintains records pertaining to employees' travel activities.

Receives all visitors and telephone calls. Determines nature of call or business of visitors, handling non technical inquiries and referring callers with technical inquiries to the Area Director or appropriate staff. Makes travel arrangements for Area Director, including arranging schedules, hotel reservations and notifying organizations and officials to be visited. Prepares training authorization and evaluation forms for Area Office personnel. Maintains calendar of scheduled training activities based on Individual Development Plans, IDPs, for office staff. Receives, reads and reviews all incoming correspondence, directives, documents, etc., determining conformance with regulations, completeness, grammar, format, and special policies of the agency.

Advises on the potential benefits and uses of automation to improve the efficiency of administrative support operations. Maintains the office LAN, doing program updates as well as solving problems associated with LAN malfunctions or problems. LAN management includes duties such as: installing components to the PC and making sure the software works, correcting corrupt files and modifying system files to allow users more prompt and efficient access. Troubleshoots office automation problems for the Area Office, ensures that software applications are working, installs software application updates for the NCR as instructed, troubleshoots newly installed software. Assures the proper establishment and maintenance of active and closed inspections files in accordance with prescribed directives. Generates and retrieves periodic electronic reports in connection with inspection activity for the Area Director, team leader and team.


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Applicants must have one (1) year of specialized experience equivalent to at least the GS-06 level in the Federal Service.

Specialized experience is experience that equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position as described above. Typically, such specialized experience is in or related to the work of the position being filled. However, the experience need not be with the Federal Government.

Examples of specialized experience include: applying a full range of administrative rules and regulations to coordinate and perform all the clerical and administrative functions of an office; experience that demonstrates knowledge of grammar, punctuation, format and style to prepare correspondence, memorandums, and other documents utilizing word processing and other automated systems; and responding to requests for information, receiving calls, greeting visitors, and providing directives, and serving as a focal point of contact in an office; and experience maintaining and troubleshooting computer systems.

For additional information, refer to the Office of Personnel Management Operating Manual for Qualification Standards,Group Coverage Qualification Standards for Clerical and Administrative Support Positions.

There is no substitution of education for experience for this position.


This position requires a typing speed of at least 40 wpm. You must document your typing speed in your resume or you may lose consideration for this position.

Applicants must meet all legal, regulatory, and qualifications requirements by the closing date of the vacancy announcement to be eligible for consideration for selection.


If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):

Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience. Conveys information and ideas in an effective and timely manner.

Interpersonal Skills: Demonstrates understanding, professionalism, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Administrative Program Knowledge: Knowledge and application of administrative programs, principles, practices, guidelines, systems and other techniques.

Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Receives corrective criticism in a positive manner.

Technology Application: Uses computers and computer software applications.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).  The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration.  ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".

Click Application of Veterans Preference for Category Rating Jobs for more information.

Please refer to OPM's Fact sheet for tips on putting your best foot forward on a federal resume. Click Ten Tips.

To preview questions please click here.


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The Department of Labor (DOL) offers a great benefit package to eligible employees.  The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year.  We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more.  For a comprehensive site about all federal benefits, please refer to OPM.  For specific DOL benefits information, please refer to DOL BENEFITS.


The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, PROBATIONARY PERIOD, FORMER FEDERAL EMPLOYEES


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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, click How To Apply Detailed Instructions Document or How To Apply Video.  For help, refer to the Vacancy Contact in the "Questions about this job" section.  SAVE your information before the 60 MINUTE TIMEOUT!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.

STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date


The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  You are not required to submit a document if it does not apply to you.Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty)  Without this documentation, you will not receive veteran's preference.  For more information, go to:

- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP Eligibility.

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.


Rebecca Huey
Phone: 415-625-2387
Fax: 000-000-0000
TDD: 800-877-8339
Agency Information:
Labor, Occupational Safety and Health Admin
90 7th Street
Suite 12-300
San Francisco, CA
Fax: 000-000-0000


Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.  Candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome.  A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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