This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory Program Manager (OUTREACH)

Department:Department Of Labor

Agency:Office of Disability Employment Policy

Job Announcement Number:DE-13-HRC-ODEP-037

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$123,758.00 to $155,500.00 / Per Year


Wednesday, November 14, 2012 to Wednesday, December 05, 2012




Full Time - Permanent




1 vacancy - Washington DC Metro Area, DC, US


Current/former federal employees w/ competitive/reinstatement eligibility; ICTAP/CTAP eligibles in local commuting area; Vet's Employment Opportunity Act eligibles; non-competitively under a special hiring authority incl. 30% or more compensable vets; persons w/disabilities; present/former Peace Corps personnel. Also advertised as job # MS-13-HRC-ODEP-037; to be considered for each, apply to BOTH jobs.


Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow.  DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

This position serves as the Supervisory Program Manager for the, Division of Policy Communication and Outreach in the Office of Deputy Assistant Secretary. The Office of Disability Employment Policy initiates and conducts nationwide projects and initiatives designed to increase the employment and economic independence of people with disabilities. The incumbent oversees the development and conduct of nationwide public information programs that increase awareness of the benefits of employing, training and providing employment support services for people with disabilities. Incumbent directs Division functions which focus on constituency relations critical to achieving the mission of the Office of Disability Employment Policy including such activities as: public awareness and education campaigns, outreach activities and events; message development and execution; information and referral; and constituency and stakeholders relations.

This position is at the full performance level.


  • Appointment to this position may require a background investigation.
  • Subject to financial disclosure requirements.
  • Requires a probationary period if the requirement has not been met.
  • Must be at least 16 years of age.
  • U.S. Citizenship.


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Participates with the Assistant Secretary, Deputy Assistant Secretary and other managers in planning and conducting nationwide projects and initiatives that increase the employment of people with disabilities.  Provides expertise and advice in the areas of public awareness and education programs and Web technology activities to ensure that these activities are properly coordinated and integrated with other activities of the Office of Disability Employment Policy

Organizes, initiates, plans, directs, and manages the activities and functions of the Division.  Establishes work groups and teams as necessary, defines short-term and long-range objectives and goals, and monitors projects and initiatives to ensure that deadlines and goals are achieved.  Develops performance standards for subordinates and evaluates staff performance against goals and standards.  Takes whatever action is necessary to ensure effective and efficient project implementation.

Oversees the development and implementation of public awareness programs and outreach initiatives designed to convey the benefits of employing persons with disabilities; to reduce the stigma and prejudice confronted by job candidates with disabilities; and to increase awareness of the benefits of employment, training and employment support services for people with disabilities.

Leads and/or provides oversight to the development, maintenance, and improvement of Web activities for the Office.  Ensures the application of state-of-the art technology to provide a wealth of information needed by people with disabilities and others interested in the employment of persons with disabilities.  Utilizes comprehensive knowledge of the requirements of the Government Performance Act (GPRA) and its application by DOL in its annual and long-term strategic performance planning.

Represents the Office or the Department and establishes and maintains extensive contacts with employers, professional and industry associations, labor unions, customers, advocacy groups, the news media, educational institutions, State and local governments, Federal government agencies, etc., to provide information on Departmental programs, disability organizations, develop cooperative working relationships and promote the mission of the Office of Disability Employment Policy.  Represents the Office of Disability Employment Policy in contacts within DOL such as officials in the Office of Public Affairs, Office of Congressional and Intergovernmental Affairs, etc.


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Specialized Experience required to qualify for the GS-15: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-14, in the Federal Service. Specialized experience is defined as: working in Public Affairs or Public Relations on the issue of disability employment within the Federal Government or other sectors; authoring speeches and testimony; advising senior officials on all aspects of the public affairs program; providing advice, assistance, and guidance to subordinate specialists on all public affairs matters and issues; advising and directing subordinate public affairs personnel; developing, recommending, and executing strategies and approaches and establishing standards for the development and evaluation of all public affairs activities; providing recommendations to senior officials; and coordinating with national and local news media and/or diverse individuals and groups.

College Transcript and Evaluation of Foreign Education - Transcripts (in English) must be submitted if (a) a degree is required for the position, and/or (b) education is used as the basis for qualifying for this position.  The Department of Labor does not recognize academic degrees from schools that are not accredited by an accrediting institution recognized by the Department of Education.  Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If courses were taken at both the undergraduate and graduate levels, or from several different colleges or universities, you must submit all the necessary transcripts. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position.  Click Evaluation of Foreign Education for more information. Education is not a requirement for this position.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.


Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration for special priority selection.  ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review DOL Account Core Questions #24 and 27 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:
Leadership-Influences, motivates, and challenges others; adapts leadership styles to a variety of situations. 

Oral Communication-Effectively speaks to individuals or groups, taking into account the audience and nature of the information (for example, technical, sensitive,controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Writing-Punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information,which may include technical material, that is appropriate for the intended audience.Recognizes or uses correct English grammar.

Project Management-Methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.

Requirements Analysis (Public Affairs)- 

Partners with and advises key senior leadership on strategic communications related matters; compiles and analyzes regulations, policies, and procedures in order to provide an organization with a consistent, well-defined infrastructure; strategically delivers messages by evaluating the most appropriate media channel(s) for the particular needs of the target audience(s); and develops messages for various audiences.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means, such as the interview process. Also, one or more additional assessment tools may also be applied (e.g., a structured interview, panel review, written test, work sample, etc).The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. It is essential that your resume provide sufficient information to substantiate your responses in the self-assessment vacancy questions. If your responses are not adequately substantiated by your resume, the HRO will amend your responses to more accurately reflect the level of competency that is indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments such as an interview.

To preview questions please click here.


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The Department of Labor (DOL) offers a great benefit package to eligible employees.  The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year.  We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more.  Employees on Part-Time work schedules receive all of these benefits on a prorated basis.  For a comprehensive site about all federal benefits, please refer to OPM.  For specific DOL benefits information, please refer to DOL BENEFITS.


The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, FORMER FEDERAL EMPLOYEES The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, FORMER FEDERAL EMPLOYEES


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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, click How To Apply Detailed Instructions.  For help, refer to the Vacancy Contact in the "Questions about this job" section.  You must SAVE your information before the 60 MINUTE TIMEOUT!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.

STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date


The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the How To Submit Supplemental Documentation instructions.  You are not required to submit a document if it does not apply to you.Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. Without this documentation, you will not receive veteran's preference.  For additional information, go to:

- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility.

- Applicants with disabilities (SCHEDULE A) applying under the area of consideration must submit proof of certification by counselors, State vocational rehabilitation agencies or the Veterans Administration.    

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.


- Unofficial Transcript (in English) - submit if using education as a basis for qualifying.  OFFICIAL Transcripts MUST BE RECEIVED prior to selection and report date.  Reference the "Education Section" for College Transcript and Evaluation of Foreign Education.


Gary Moyer
Phone: 202-693-7607
Fax: 000-000-0000
TDD: 202-693-7758
Agency Information:
Labor, Office of Disability Employment Policy
200 Constitution Ave., NW
Washington, DC
Fax: 000-000-0000


Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking.  The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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