This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Social Worker

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:AC-13-MAF-786940-R19

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$61,245.00 to $79,615.00 / Per Year


Tuesday, November 13, 2012 to Tuesday, November 27, 2012




Full Time - Excepted Service Permanent


1 vacancy in the following location:
Wilmington, DE United StatesView Map


US Citizens and Status Candidates


  Vacancy Identification Number (VIN): 786940 

Be part of our team serving our nation's veterans!



Our mission:  To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan"  by serving and honoring the men and women who are America's Veterans.


Delaware has no sales tax.  Wilmington offers easy access to I-95 and cultural and recreational opportunities in Philadelphia, New York & Washington, DC.  Major league sports abound in Philadelphia, sailing on the Chesapeake Bay and swimming at the Delaware Atlantic coast beaches are popular summer activities.  Wilmington is served by major air routes thru Philadelphia and Baltimore and major rail route thru Amtrak and metro liner services. 




  • U. S. Citizenship
  • Must Provide Emergency Room on-call rotation
  • Designated and-or Random Drug Testing required


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Promotion to the GS-11 full performance level requires completion of a minimum of 1 year of post-MSW degree experience in the field of health care social work (VA or non-VA experience) and licensure or certification in a state at the independent practice level.  Or, in additional to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required 1 year professional social work experience in a clinical setting.


Individuals assigned as GS-11 social workers are considered to be at the full performance level.  A GS-11 social worker has a Masters Degree in Social Work granted by a graduate program fully accredited by the Council on Social Work Education (CSWE).




A.  Clinical Functions:  Incumbent is a professional social worker assigned to the WVAMC Primary Care /Behavioral Health Integration Clinic.  The incumbent must use a high level of skill in assessing and treating the complicated psychosocial problems of Veterans.  Social Work responsibilities include the assessment of psychosocial problems often at a time when the Veteran is experiencing crisis and include the provision of short-term, solution focused counseling with Veterans and/or their families.  Referrals typically originate from members of the interdisciplinary team, from Veterans and/or their families coming as walk-ins to seek assistance, and from community professionals.  The incumbent must complete thorough assessments to determine the presenting problem, to determine in-home factors impacting the problem, and to determine obstacles to treatment and/or follow through with recommended treatments.  Case management with members of the outpatient interdisciplinary team is provided in order to coordinate a collaborative effort to meet the agreed upon goals for a Veteran’s treatment needs and include liaison with community professionals regarding needed services for Veterans and/or their families.  Services include but are not limited to homelessness, hospice services, nursing home care, home health services, financial resources, VA benefits, and transportation services.  The incumbent:


(1)     Must have a high level of skill and expertise to establish and maintain effective therapeutic relationships with Veterans in the Primary Care Clinic and/or their families.  The incumbent is able to independently work with Veterans and their families who are experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, and psychosocial problems.


(2)     Must independently complete thorough psychosocial assessments to determine the psychosocial functioning and needs of Veterans and/or their families.  The incumbent must be able to utilize this assessment in facilitating the Veteran’s maximum use of treatment for attainment of the highest level of independence that is possible and practicable. 


(3)     Must actively participate as a member of the interdisciplinary treatment team and actively participate through collaboration with Veterans and family as well as interdisciplinary treatment team members in the development and implementation of treatment goals and interventions. 


(4)     Must possess a working knowledge and experience in use of medical and mental health diagnoses, disabilities, and treatment procedures, including acute, chronic and traumatic illnesses, common medications and their effects/side effects, and medical terminology.    


(5)     Must facilitate action for community placements through collaboration with Veterans and their families as well as interdisciplinary treatment team members to ensure that appropriate community placements are completed in a timely manner.  Community placements can involve but are not limited to referrals to contract nursing homes, Community Living Centers, residential care homes, inpatient and outpatient hospice services.    


(6)     Must serve as a liaison between Veterans and/or their families and VA and community resources in order to ensure thorough delivery of services. 


(7)     Must possess knowledge and ability to independently implement treatment modalities, provide educational classes, and/or supportive groups for Veterans and families. 


(8)     Must provide consultation and education to Veterans and their families regarding community resources, VA benefits and specialty programs, and advance directives.  This includes the incumbent’s knowledge of the process for accessing and/or coordinating community-based services, including information and referral for additional services from other VA programs, other government programs, and community programs.    


(9)     Must be available to provide consultation to other treatment team and staff members regarding psychosocial needs of Veterans and/or their families and the impact of the identified psychosocial problems on the Veteran’s health care planning and compliance with treatment.    


(10) Must maintain knowledge of Veteran’s benefits and services, community resources, and process for making appropriate referrals to community and other governmental programs or agencies. 


(11) Must possess skills and knowledge to provide case management services to Veterans and their families throughout the continuum of care.  The incumbent will be able to appropriately utilize principles of human growth and development over the life span and will be able to assist Veterans in coping with the loss and grief experiences from disability and terminal illness.


(12) Must possess and demonstrate ability to communicate effectively, both orally and in writing with people from varied backgrounds.      


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·         U.S. citizenship.  

·         Education:  Have a master's degree in social work (MSW) or equivalent from a school of social work fully accredited by the Council on Social Work Education (CSWE).  NO OTHER DEGREE IS SUBSTITUTABLE.  

·         Licensure:  Persons hired at this grade level must be licensed or certified by a state at an advanced practice level which included an ASWB advanced generalist or clinical examination.

·         Position requires frequent travel requiring candidates to possess a valid, unrestricted driver's license.

·         CADC preferred.


Specialized Experience at the GS-11 level:  A Social Worker Coordinator has experience that demonstrates possession of advanced practice skills and judgment.  At least one (1) year should be in an area of specialized social work or equivalent practice.  This experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.   To be creditable, the experience must have required the use of knowledge, skills, abilities, and other characteristics associated with current professional social work practice.  The experience or education must be post-MSW degree.  Experience and education satisfying this requirement must be active professional practice, which is paid/non-paid employment as a professional social worker, as defined by the appropriate state licensing board.

Quality of Experience.  Experience is only creditable if it is obtained following graduation with a master's degree in social work and if it includes work as a professional social worker directly related to the position to be filled.  Qualifying experience must also be at a level comparable to social work experience at the next lower level.

In addition to the basic requirements for employment, the candidate must demonstrate the following professional Knowledge, Skills and Abilities (KSAs) in subparagraph (b) below within their application package.

1.      In-depth knowledge of the program coordinated, and demonstrated knowledge and ability to write policies, procedures and/or practice guidelines for the program.

2.     Knowledge and skill in management/administration, which includes consultation and monitoring.

3.     Ability to work with individuals from different socio-backgrounds.

4.     Ability to organize work, set priorities, set multiple deadlines, and evaluates assigned program area(s).

5.     Ability to provide consultation and guidance within clinical specialization of practice.




References : Input applicable reference and links.   For example:   VA Handbook 5005/23, Part II, Appendix G39, SOCIAL WORKER QUALIFICATION STANDARD, dated February 2009,  and OPM Group Coverage Qualification Standard for Professional and Scientific Positions at ( or you may use the following generic citation) VA Handbook 5005 available in the local Human Resources Office and OPM Group Coverage Qualification Standard for Professional and Scientific Positions at ]

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Applicants must, therefore, only report attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:  All education claimed by applicants will be verified by the appointing agency accordingly.

*** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

Veterans' Preference:

When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference.  For more information on Veterans' Preference, please visit


You will be evaluated on Performance Based Interviews, which is a selection process that uses interviewing techniques to ask job applicants questions about the knowledge, skills, abilities, and other characteristics they have that are important in order for them to do a good job.  The following website contains information for those preparing for interviews:


Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.   You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at .


This position will be filled on a full-time permanent basis.  Upon completing any required probationary period, the position will be permanent.

This position is in the Excepted Service and does not confer competitive status. 


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To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

YOU MUST INCLUDE VA FORM 10-2850c IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.  Applicants are urged to apply online; this process is much easier and faster.

Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( ) to see the status of your application after applying, including any messages that may have been sent to you.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire: .
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 786940.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.

The complete Application Package must be submitted by 11:59 PM (EST) on TAG: 11/28/2011.


You must provide a complete Application Package which includes:

  1. CV or Resume.
  2. VA Form 10-2850c - Application for Associated Health Occupations (Available at
  3. Occupational Questionnaire
  4. Optional Form 306 - Declaration for Federal Employment (Available at  This is a required form and must be submitted with your application.

  5. If prior military service, include all copies of your DD Forms 214 (required).   Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at  
  6. If currently employed in the VA system, include latest SF-50 - Notification of Personnel Action. (required). 
  7. College Transcripts 


Milton A. Feliberty
Phone: (302)994-2511x4926
Fax: (302)633-5438
Agency Information:
VHA Wilmington VAMC
Department of Veterans Affairs
Human Resources-05
1601 Kirkwood Highway
Wilmington, DE
19805 Fax: (302)633-5438


After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

You will be evaluated on Performance Based Interviews, which is a selection process that uses interviewing techniques to ask job applicants questions about the knowledge, skills, abilities, and other characteristics they have that are important in order for them to do a good job.  The following website contains information for those preparing for interviews:

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