This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Case Manager

Agency:District of Columbia Courts

Hiring Organization:District of Columbia Courts

Job Announcement Number:10-12-068

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$51,630.00 to $67,114.00 / Per Year

OPEN PERIOD:

Friday, November 09, 2012 to Thursday, November 29, 2012

SERIES & GRADE:

JS-0986-09

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

10

DUTY LOCATIONS:

1 vacancy - Washington, District Of ColumbiaView Map

WHO MAY APPLY:

US Citizens and Non-Citizens

JOB SUMMARY:

 

To apply, candidates must submit a District of Columbia Courts application, documentation of education, and answers to the supplemental Application form (ranking factors) listed on the job vacancy announcement.

For more information about vacancies or to obtain an application visit us on the web at http://www.dccourts.gov/jobs  or call 202-879-04896.

Read the announcement carefully and note if any ranking factors will need a response. Describe experience, education or training which indicates your level of qualification for each factor.  You must submit with your application, the SUPPLEMENTAL APPLICATION FORM (SAF), on which you must describe experience, education and/or training that indicates your level of qualification for each factor (you may attach description responses on additional paper if required). Failure to submit the SAF with your application will disqualify you from further consideration.

Please submit District of Columbia Courts¿ application, documentation of education, and answers to SAF to: District of Columbia Courts, Human Resources Division 500 Indiana Avenue NW, Washington, DC 20001. You can also fax it to 202-879-4212. In addition, applications and accompanying documents can now be attached to an email and sent to jobs@dcsc.gov.

DC Courts non-judicial employees receive federal retirement and benefits.

The District ofColumbia Courts, comprised of the Court of Appeals, Superior Court, and theCourt System constitute the Judicial Branch of the District of Columbia. TheDistrict of Columbia Court of Appeals is the highest court of the District ofColumbia. The Superior Court of the District of Columbia is the court ofgeneral jurisdiction over virtually all local legal matters, includingcriminal, civil, family, probate, tax and traffic. The administrative supportfunctions comprise the Court System.

The goals of the District of Columbia Courts are to provide fair, swift, andaccessible justice; enhance public safety; and promote trust and confidence inthe justice system.

 

KEY REQUIREMENTS

  • One year Probationary Period
  • Criminal Background Check

DUTIES:

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Promotional Potential to JS 10

 

BRIEF DESCRIPTION OF DUTIES:  The Case Manager is responsible for the review and management of cases processed in the Legal Branch, Probate Clerk’s Office, or Quality Assurance Office, addressing technical issues related to the use of software which, through guided interviews, automatically creates and files documents, and provides statistical report generation and review.  Assigns pleadings and filings received by mail, and updates and reviews mail database to ensure compliance with Branch/Office procedures.  Performs quality review of docket entries made by clerks, returns work product for correction, and monitors to ensure timely and accurate completion of same.  Processes for submission certain pleadings as assigned by supervisor.  Assists in the planning, development, and organization of training programs for Branch/Office staff.  Provides back-up coverage to staff in the assigned area, as needed and assists in the development and updating of Standard Operating Procedures within the Branch/Office.  Performs other duties as assigned.

 


QUALIFICATIONS REQUIRED:

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MINIMUM QUALIFICATIONS: Five (5) years of administrative, clerical, or paralegal experience,  including three years in a court, law firm, or justice agency coordinating, managing and/or tracking cases OR bachelor’s degree in business, management, public administration or a related degree plus one year’s experience in a legal or court environment. Documentation of education (copy of HS diploma, G.E.D. certificate, or college transcript or degree) must be submitted with your application or your application will not be considered. Please submit a copy of your most recent performance evaluation, if available, with your application.


To qualify based on education, submit copy of transcript or list of courses with credit hours, major(s), and grade-point average or class ranking. Application materials will not be returned. Submit proof of your education with a transcript or list of courses with credit hours, major(s), and grade point average or class ranking. We will be unable to return these to you. You can receive credit for education received outside the United States if you provide evidence that it is comparable to an accredited educational institution in the United States when you apply.

SUPPLEMENTAL RANKING FACTORS:  The following factors will be used to rate your qualifications for the position.  You must complete, and submit with your application, the attached SUPPLEMENTAL APPLICATION FORM (SAF), on which you must describe experience, education and/or training that indicates your level of qualification for each factor.  Failure to submit the SAF with your application will disqualify you from further consideration.

 

PLEASE NOTE:  Your ranking factors will be separated from your application and “blind scored”.  Therefore, do not put your name on your ranking factors.  Instead put the last four numbers of your social security number as your identifier.

 

  1. Ability to review entries and written documents for completeness and correctness, analyze data, report findings and indentify training needs.
  2. Ability to meet deadlines and complete tasks competently and effectively with a minimal amount of supervision.
  3. Ability to provide effective customer service by responding professionally and courteously to telephone and personal inquiries from Court management and staff, the judiciary, and the public.
  4. Ability to apply procedural guidelines and manage workflow exercising independent judgment.

 

SELECTION PROCESS:  After review of applications and ranking factor responses, a structured oral interview and a writing exercise may be required of the highest qualified candidates.

 

Submit D.C. Courts Application and Ranking Factor Responses:

Mail to D.C. Courts, Human Resources Division, 500 Indiana Avenue, NW, Washington, DC  20001;

Hand-deliver to D.C. Courts, HR Division, Gallery Place (7th Street, NW between H & F Streets), Sixth Floor

For a court application, call (202) 879-0496, Fax (202) 879-4212 or visit our website at www.dccourts.gov

HOW YOU WILL BE EVALUATED:

To apply, candidates must submit a District of Columbia Courts application, documentation of education, and answers to the supplemental Application form (ranking factors) listed on the job vacancy announcement.

For more information about vacancies or to obtain an application visit us on the web at http://www.dccourts.gov/jobs  or call 202-879-04896.


Read the announcement carefully and note if any ranking factors will need a response. Describe experience, education or training which indicates your level of qualification for each factor.  You must submit with your application, the SUPPLEMENTAL APPLICATION FORM (SAF), on which you must describe experience, education and/or training that indicates your level of qualification for each factor (you may attach description responses on additional paper if required). Failure to submit the SAF with your application will disqualify you from further consideration.

Please submit District of Columbia Courts¿ application, documentation of education, and answers to SAF to: District of Columbia Courts, Human Resources Division 500 Indiana Avenue NW, Washington, DC 20001. You can also fax it to 202-879-4212.
In addition, applications and accompanying documents can now be attached to an email and sent to jobs@dcsc.gov.

DC Courts non-judicial employees receive federal retirement and benefits.


BENEFITS:

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The District of Columbia Courts consists of the Court of Appeals, the Superior Court, and the Court System, constitutes the judicial branch of the District of Columbia and are separate and distinct from the Executive and Legislative Branches.

We are an independent agency and we do not report to the City Mayor or the Council. Our appropriation comes directly from Congress. For our benefits, non judicial employees are considered federal employees in the following programs:  Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.

Here is the link to the OPM (Office of Personnel Management) website:
http://www.opm.gov/Insure/health/enrollment/new_employees.asp

The above link will have information online on the following benefits:

  • Health Insurance
  • Dental & Vision
  • Flexible Spending Accounts
  • Life Insurance
  • Long Term Care Insurance
  • Retirement Program 
  • Designations of Beneficiary

The DC Courts has their own Human Resources Division and has their own policies and procedures. Here is information about leave policy:
Annual Leave is used for vacations, rest and relaxation, and personal business or emergencies. New full-time employees earn 4 hours of annual leave each 2 week pay period. When you have 3 years of service this increases to 6 hours every 2 weeks, and at 15 years it increases to 8 hours every 2 weeks. Most military service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 30 days of annual leave into the next leave year.

Sick Leave is used for personal medical needs, care of a family member, adoption related purposes. Full-time employees earn 4 hours of sick leave every 2 weeks. You can accrue this leave without limit.
We are closed on all federal holidays and we have two additional holidays: DC Emancipation Day, April 16th and Employee Appreciation Day (Friday after Thanksgiving Day). Employee Appreciation Day is approved by our Executive Officer on a year by year basis.
In addition to the federal plans, we offer our employees supplemental vision and dental plans. Also, we have 26 pay periods in the year.  If you choose to use Metro, we offer commuter transit benefit subsidy to a maximum of $120 a month.

You will be required to serve a probationary period of one year.





 



OTHER INFORMATION:


This job is being filled by an alternative hiring process and is not in the competitive civil service.

You must submit all required information by the closing date. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.



HOW TO APPLY:

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Submit D.C. Courts Application,Ranking Factor Responses and proof of education mail to D.C. Courts, Human Resources Division, 500 Indiana Avenue, NW, Washington, DC  20001; Hand-deliver to D.C. Courts, HR Division, Gallery Place (7th Street, NW between H & F Streets), Sixth Floor, Email to Jobs@dcsc.gov. Fax to (202) 879-4212 or visit our website at www.dccourts.gov. For further information call (202) 879-0496.



REQUIRED DOCUMENTS:

  • District of Columbia Courts Employment Application Form
  • Supplemental Application Form
  • Documentation /Proof of Education (copy of HS diploma, G.E.D. certificate, or College transcript or degree)

AGENCY CONTACT INFO:

Octave Ellis
Phone: 202-879-0496
Fax: 202-879-4212
Email: jobs@dcsc.gov
Agency Information:
District of Columbia Courts
500 Indiana Avenue NW
Washington, DC
20001
US
Fax: 202-879-4212

WHAT TO EXPECT NEXT:

Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 30 to 60 days of the closing date of this announcement. You will be notified of the outcome.

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Job Announcement Number:

10-12-068

Control Number:

331117600