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This Position Is No Longer Available

Job Title:  Program Analyst
Department:  Department Of Homeland Security
Agency:  Federal Law Enforcement Training Center
Job Announcement Number:  FLETC-CTMD-2013-0006

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$47,448.00 to $61,678.00 / Per Year
Wednesday, November 14, 2012 to Monday, November 26, 2012
Permanent position. - Work schedule is full-time.
1 vacancy - Glynco, GA, US  View Map

All U.S. Citizens


For definitions of terms used in this announcement click here.



Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

"We Train Those Who Protect Our Homeland." The Federal Law Enforcement Training Center (FLETC) is a unique inter-agency organization that prepares the next generation of law enforcement officers to meet the nation's most pressing security challenges. To see an informational video and learn more about the FLETC's vital Homeland Security Mission, please click here.

The position is located in the Centralized Training Management Directorate (CTMD), Federal Law Enforcement Training Center, Glynco, GA.  The incumbent supports the Assistant Director (AD), CTMD, by providing advisory services and by performing key administrative and management duties related to the CTMD.  

Relocation expenses are not authorized.

This position is open to all Status candidates under announcement FLETC-CTMD-2013-0005.


  • You must be a U.S. citizen.
  • You must successfully pass a background investigation.
  • Current and former Federal employees must submit a non-award SF-50.


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The incumbent advises and provides key assistance to the Assistant Director (AD) and other staff in a variety of complex and sensitive administrative matters essential to the efficient operation of the CTMD.  Maintains files, records, and pertinent information in sensitive/confidential matters including administrative inquiries, investigations, and staff disciplinary proposals and actions.

Serves as the AD's key liaison between the staff of other executive level directorates, department bureaus, agencies, and other organization's headquarters level officials.  Contacts include high-ranking officials from 90 different partner organizations and other Federal agencies, leaders in State and local governments, news media, local and national groups and the general public.

Serves as the authority on regulatory correspondence.  Trains and provides continual advice and assistance in support of the CTMD administrative staff.  Develops and maintains automated tracking systems for action assignments, establishes and monitors workflows, and updates or prepares assignments and responses for the AD’s review.

Participates in a variety of CTMD meetings on important and often sensitive issues and projects, and tracks matters of special concern, e.g. CTMD staff meetings, budget meetings, and conferences or teleconferences requiring the AD’s involvement.

Serves as Internet, SharePoint, and Intranet focal point for the CTMD.  Plans, organizes, coordinates, and manages the technologies utilized by the CTMD and FLETC-wide related to Intranet/Internet presence and provides advice and assistance to managers and staff on all web­ based activities and issues related to system uses.  

Recommends and develops information systems and statistical analysis.  Refines and improves reports and methods of reporting.   

Arranges staff travel and compiles supporting materials or documents needed for meetings and conferences.  Obtains regularly required office supplies and services, e.g., publications, supplies, and office equipment maintenance services. Serves as credit card holder using the electronic access system.  


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For GS-09 grade level:

Applicants must meet the qualification requirements listed below by the closing date of this announcement. Applicants must possess at least one year of specialized experience equivalent to at least the GS-07 grade level in the Federal service performing administrative functions such as making travel arrangements, reviewing and editing correspondence, proposed policy statements, reports and directives.     -OR-

Successful completion of a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree, or L.L.B., or J.D., if related.  Education must be directly related to the work of the position to be filled.  A copy of your transcripts is required. -OR-

An equivalent combination of the specialized experience and the graduate education.  Only education beyond the first 18 semester hours will be combined with the specialized experience.  A copy of your transcripts is required.



We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements described in this announcement.  If you meet the minimum qualifications, your experience, education and training will be evaluated in addition to the online job questionnaire that is based on the following competencies needed to perform this job:

Applying analytical techniques and evaluative methods to issues or studies concerning all administrative matters to improve the efficiency and effectiveness of the Directorate’s operations.

Initiate and maintain effective personal contact and relationships with representatives of Federal, state and local agencies, subject matter specialists, and special interest groups.

Skill in using computer equipment and software programs to develop databases, spreadsheets, etc.

Communicate effectively both orally and in writing.

If you meet the minimum qualifications, you will be placed in one of the following categories:

Best Qualified: This is the highest category and will be used for candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position and demonstrates high proficiency in all of the critical competencies.

Well-Qualified: This is the next lower category and will be used for candidates who possess the type and quality of experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies.

Qualified: This is the lowest category and will be used for candidates who possess the type and quality of experience that meets the minimum qualifications of the position and demonstrates basic proficiency in most of the critical competencies.

If you are determined to be best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be placed in the best qualified category for this position as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Veterans:  Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify.  Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher.  This position is not considered scientific/professional.  For information on veterans’ preference, please click here

To preview questions please click here.


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DHS offers competitive salaries and an attractive benefits package, including:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniforms (if applicable); health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to and select “benefits.”


To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for suitability as a condition of placement into this position. Continued employment is contingent upon favorable adjudication of periodic reinvestigations. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Veterans, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups and need more information, please click on the links above to determine your eligibility and to understand the documentation that would be required with your application.

Physical Demands: The work is sedentary with occasional requirements to lift/move objects (supplies) weighing up to fifteen (15) pounds.

Work Environment: The work is performed in an environmentally controlled office setting.

All employees are required to participate in the Direct Deposit/Electronic Funds Transfer DD/EFT for salary payments.


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Your application must be received by 11:59 PM ET on the closing date of this announcement. To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents. See Required Documents section for more detail.

We strongly encourage you to apply online. If you cannot apply online, you may contact the Human Capital Help Desk at OR by calling (912) 267-2289 between the hours of 7:30 am and 4:30 pm ET (excluding Federal holidays) prior to the closing date of this announcement to receive assistance.


1.  Your résumé

2.  Are you a current Federal employee? You must submit a copy of a recent non-award SF-50, Notification of Personnel Action, noting current position title, series, grade, position occupied, tenure, highest salary (including basic pay) and duty location.

3.  Are you qualifying based on education?  You must submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.  Those with foreign education, click this <a href=>link</a>. 

4.  Are you a veteran?  You submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability.  Applicants who are active duty service members and apply for federal employment shall be considered for competitive service positions and granted tentative veterans’ preference status when they submit a certification, in lieu of a DD-214, when applying for a federal job.  Click for more veterans’ information.

5.  Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  Submit:

  • a copy of your agency notice,
  • a copy of your most recent performance rating, and
  • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location. 


Human Capital Helpline
Phone: 912-267-2289
Fax: 571-258-4052
TDD: 912-267-2289
Agency Information:
1131 Chapel CrossingRroad
Glynco, GA
Fax: 571-258-4052


Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. You will receive an e-mail letting you know your application was received. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final selection within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

For more information on applying for Federal employment, please click here.

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