This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Administrative Assistant (CYS)

Department:Department of the Army

Agency:Army Installation Management Command

Job Announcement Number:SWNAFEI13772155

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$11.00 to $13.78 / Per Hour


Tuesday, November 13, 2012 to Friday, November 16, 2012




Part Time 20 hours - Permanent




3 vacancies in the following location:
Fort Carson, CO United StatesView Map


US Citizens and Non Citizens


Be an Army Civilian - Go Army! The Army's Directorate of Family and Morale, Welfare and Recreation (DFMWR) vision is to be the driving force for programs and services that provide for the Army's home and enhance the lives of its Soldiers, Families, Civilians and Military Retirees. Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations.

These Administrative Assistant positions are located at the Timbelrine, East and Ivy Child Development Centers (CDC).   One vacancy per facility.  Regular Part Time positions are required to work a guaranteed minimum of 20 hours per week, but may be scheduled up to 39 hours per week.  The employee must be able to work between the hours of 5:30 AM through 7:30 PM Monday-Friday and is subject to an IRREGULAR tour of duty to include nights, weekends and holidays.  This position is inclement weather essential. 

The position may be converted to Regular Full-Time (40 hpw) without further competition.


  • Direct Deposit is required
  • Social Security card is required


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Receives children, youth, parents, and other visitors in a courteous manner. Answers telephones, ascertains nature of call and directs caller to appropriate staff, takes a message or personally provides desired information. Provides customer service expected in a "First Choice" organization. Utilizes an electronic cash register system and calculator to compute and record individual transactions for customers.  Enters data into predefined categories for regulatory signed statistical reports.  Tracks incoming data as it pertains to the Child Youth and School Service (CYSS) program, as required. Inputs data into the Child and Youth Management System (CYMS) as required. Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for CYSS personnel. Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings, daily activity reports and other reports required for day-to-day operation. Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling.  Maintains records, files, statistical data, and the suspense system. Initiates Civilian Personnel actions and helps track background clearance checks. Assists in maintaining leave records and time and attendance records. Prepares invoices, supply and equipment requests. Uses E-mail to send and retrieve messages. Understands and articulates policies relating to patron fees, waiting lists and program events. Coordinates vacancies and reservations for the hourly care program as required. Works cooperatively to track program vacancies and occupancy rates as required. Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed. Monitors supplies and resources. Orders office supplies. Assists in facility key control. Performs other duties as assigned.


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Minimum Qualifications:

-Skill in operating a manual or electric typewriter and current automation system and software (Microsoft Windows, Word, Power Point, Excel) required.

-Must be able to type 40 words per minute.
-Knowledge of grammar, spelling, capitalization and punctuation and composition techniques needed to accurately type a variety of material from written sources or voice recordings.
-Possess the ability to communicate effectively in English (oral and written).


Candidates possessing knowledge of formats, forms, typing policies and common terminology of a child and youth group program facility will be given first consideration.  Best qualifying experience must be reflected on your resume. 


Experience, knowledge and skills that support your qualifications must be reflected on your resume.  Failure to do so may result in an ineligible rating.

Conditions of employment:


1. A one-year probationary period may be required upon selection.

2. You must meet all qualification requirements by the closing date of this announcement.

3. E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" system. Federal Law requires DHS to use the E-Verify system to verify the employment eligibility of all new hires, and obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system as a condition of continued employment. The U.S. Department of Army is an E-Verify Participant.

4. All local background record checks must be successfully completed and maintained to include a Childcare National Agency Check (CNACI) and State Criminal History Record Checks (SCHR).

5. A health assessment and immunizations are required.

6. Social Security Card must be presented at time of appointment.

7. Successful completion of training (transition and/or annual).

8. Travel on and off post is required.


Your qualifications will be evaluated on the following competencies:  


Minimum Qualifications

Best Qualified

Knowledge of Administrative Operations for a child and Youth Group Programs

Customer Service Skills



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Nonappropriated Funds (NAF) Regular positions include the following NAF Benefits:  Annual and Sick leave, Retirement Plan and 401(k) Plan, Health and Life Insurance, Long Term Care Plan Insurance and Flexible Spending Account.  For additional benefits information please refer to



Credit will be given for appropriate unpaid experience or volunteer work.

    • The Department of the Army provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit. Requests for reasonable accommodation are made on a case-by-case basis. 


    Refusal of a military spouse to participate in established recruitment procedures (e.g. interview, KSA's, where required, etc.) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor.  To claim Military Spouse Preference you must have been married to the sponsor prior to the reporting date on the orders.


    Payment of Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government interest. 


    The Department of Army Nonappropriated Fund Instrumentalities are an Equal Opportunity Employer.


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    To apply for this position, you must provide a complete Application Package (see Required Documents section below).


    The complete Application Package must be submitted by 11:59 PM (EST) on the closing date reflected on the announcement.


    To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.


    Note: To return to a previously saved or Incomplete application you may use the following link: After applying, return to Application Manager or your member account in USAJOBS to see the status of your application, including any messages that may have been sent to you.


    If you cannot apply online:

    1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire,

    2. Print this 1203FX form to provide your response to the occupational questionnaire,

    3. Fax the completed 1203FX form along with any supporting documents to (478)757-3144. Your 1203FX will serve as a cover page for your fax transmission.


    To fax supporting documents you are unable to upload:

    1. Complete this cover page using the following 772155

    2. Fax your documents to (478)757-3144.



    The following documents are required:


    1. Your Résumé

    2. A complete Occupational Questionnaire


    In order to claim various preferences, you must submit the following documentation corresponding to the preference you would like to claim; 


    -DD214 or equivalent documentation is required for applicants requesting Veterans preference or Involuntary Separated Military Preference.

    -PCS Orders of equivalent documentation is required for applicants requesting Military Spouse Preference.

    -DA3434 is required for applicants requesting Current or Former NAF employee preference.

    -SF50 is required for applicants requesting Current APF employee consideration.


    Optional Forms:

    Résumé or Optional Application for Nonappropriated Employment (DA 3433/DA3433-1).

    For Child and Youth Services positions the DA 3433-2 must be submitted as well.

    Certificates, licenses and additional documentation as outlined in the qualifications of this announcement may be submitted.

    Use this checklist to make sure you've submitted everything!


    NAF Human Resource Office
    Phone: (719)526-4445
    Agency Information:
    DFMWR Child Youth and School Services
    1626 Ellis Street
    Bldg1118 Rm142
    Fort Carson, CO


     After we receive your completed application package (including all required documents), your qualifications will be reviewed and assigned an initial rating. We will also review your application to make sure that your résumé supports the answers given in the questionnaire. If your résumé does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking or numerical score, you may be referred to the hiring manager for further consideration and possible interview. You will be notified when your rating is determined.  If a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for the position.  Please follow all instructions carefully; errors and omissions may affect your eligibility. 

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