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This Position Is No Longer Available

Job Title:  Clerk
Department:  Department Of The Treasury
Agency:  Internal Revenue Service
Job Announcement Number:  13CS3-WIX0037-303-2T4-KH

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$10.95 to $17.43 / Per Hour
Wednesday, November 07, 2012 to Friday, January 11, 2013
Temporary - not to exceed 90 days
253 vacancies - Kansas City, MO, US  View Map


WHY IS THE IRS A GREAT PLACE TO WORK? At the IRS, you will use your skills in accounting, business, finance, law enforcement, information technology, advocacy and more to help make America stronger. The IRS is one of the largest financial institutions in the world and the work we do helps fund America. We are counting on bright, talented and dedicated individuals like you to achieve our goals. You will be both challenged and supported so whether you are just starting out or looking for new opportunities, consider the IRS and start making a difference today.

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world.

Come Join the Department of the Treasury and Invest in Tomorrow

WHAT DOES A CLERK DO? Clerks work in various functional areas within the IRS, therefore your specific duties may vary according to assignments. As a Clerk you will perform various clerical duties such as maintaining records, extracting, sorting, numbering, batching, filing tax returns and related correspondence; receive, open, sort and distribute both incoming and outgoing mail; and screen documents, forms, and letters addressed or routed to various offices.

WHAT IS THE WAGE & INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.

Positions are located in Wage & Investment, located at 333 West Pershing Road, Kansas City, MO. The anticipated start date is February 2013 to April 2013.  Tour of duty will be various shifts.

The first 100 applicants in Category (A) who apply and are eligible will be considered first. Thereafter, eligible applicants will be referred on an as needed basis for the remaining number of vacancies based on the time and date that they applied to the announcement. 


This announcment is being extended, due to the number of applications received.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at


  • Click "Print Preview" to review the entire announcement before applying.
  • Alternative work schedule, staggered hrs, or telework may be available.
  • Moving expenses are not authorized.
  • Citizenship will be verified.
  • Must be at least 18 years of age.


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As a Clerk, you will:

  • Perform various clerical duties such as maintaining records,
    extracting, sorting, numbering, batching, and filing tax returns and
    related correspondence.
  • Receive, open, sort and distribute both incoming and outgoing
  • Screen documents, forms, and letters addressed or routed to various offices.
  • Review and process outgoing mail. Maintain appropriate records
    and/or logs for tracking and reconciliation purposes.
  • Conduct searches and other follow up action on delayed shipments.
  • Examine file materials to identify primary subject matter and
    assign proper classification.
  • Locate and withdraw file material or information from records to
    meet the needs of users.
  • Periodically review filed material in the light of ongoing programs or special projects.


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You must meet the following eligibility and basic qualification requirements by the closing date of this announcement. 

Applicants must be at least 18 years of age or older and have graduated from high school or have a certificate equivalent to graduating from high school.  

A. High school diploma or equivalent. OR

B. Three (3) months of full time general experience. This experience should be progressively responsible clerical, office or other work that indicates ability to acquire the competencies necessary to perform the duties of this position. This may be paid or non-paid experience.

A. Six (6) months of general clerical related experience. The experience could have been progressively responsible clerical, office or other work that indicates ability to acquire to perform the duties of this position. This may be paid or non-paid experience. OR

B. Completion of an intensive, specialized course of study of less than 1 year. Courses may have been obtained through a business or technical school, or military training program, and should include up to 40 hours per week of instruction for at least 3 months duration. The course must have been designed specifically as career preparation for the work of the position being filled. OR

C. One (1) year of education above the high school level in any field of study obtained from an accredited junior college, college, university, business, secretarial or technical school. OR

D. A combination of education and experience equivalent to that described above.

A. One (1) year or twelve (12 months) of general experience equivalent to the next lower grade (GS -03) in the Federal government. General experience - Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. OR

B. Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school. OR

C. A combination of education and experience equivalent to that described above.




  1. Your application will be rated based on education, training, and quality of your experience. You will respond to a series of questions designed to assess your possession of the following competencies: Reading, Listening, Conscientiousness, Interpersonal Skills, Flexibility, Teamwork and Customer Service. Please be sure that your resume includes detailed information to support your qualifications for this position. Failure to provide sufficient evidence in your resume may result in a "NOT QUALIFIED" determination for this position. For tips preparing your resume click; for cover letter tips click
  2. You will be tentatively assigned to a category group (A, B, C, etc.) based on your responses to the online questions. Each category group represents a quality level (i.e., A = Superior, B = Highly Qualified, etc.) Candidates will be considered in category group order. Preference eligibles who meet the minimum qualification requirements and who have a compensable service -connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). All other preference eligibles will be assigned based on their responses to the questions and will be referred for selection before non-preference eligibles with the same category. Applicants are tentatively assigned to a category group pending qualifications validation and/or assessment results.
  3. Your final category assignment determines the order in which you are considered for the position(s). Applicants are referred to the selecting manager in category order (A, B, C). You may be required to participate in a selection interview. The IRS will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a score of 80 or Category B or better to be rated as well qualified to receive special selection priority.

To preview questions please click here.


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We offer a workplace that is respectful, fair and values diversity. Our comprehensive benefits are very generous - helping you to reach your personal goals by supporting your professional growth, health, well-being and your family needs. We also offer challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards. For additional information view and learn more about our benefits package at:


If you need a reasonable accommodation for any part of the application and hiring process, please contact Kimberly Harding at 816-291-9400. Decisions on granting reasonable accommodation will be made on a case-by-case basis. If the State Rehabilitation Center or the State Commission for the Blind has certified you as eligible for reasonable accommodation, you may wish to contact your counselor to apply for employment through the IRS Disability Employment Program in addition to applying for this vacancy announcement.


If selected for this position, you will be required to:

  • Complete a one-year probationary period (unless already completed).
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
  • Provide information to successfully complete a background investigation.  Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 (; one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.
  • Undergo a pre-employment federal income tax verification. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Internal Revenue Service (IRS) participates in e-Verify (Employment Verification). IRS will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from your Form I-9 to confirm work authorization. If it cannot be confirmed that you are authorized to work, we will provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.


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The application process has 6 STEPS:
STEP 1: Create an account at: 
STEP 2: Develop a Resume using the USAJOBS "Resume Builder" or "Upload" your Resume into USAJOBS.
STEP 3: Search for IRS Vacancy Announcements. To find this announcement, go to, copy and enter the announcement number in the key word search field. Select "Yes", if you are a current or former Federal civilian employee who holds or held a non-temporary appointment. Click "Search for Jobs." Click "Apply Online" on the announcement screen, follow all instructions provided, and click "Apply for this position now!"
STEP 4: Complete all 5 steps in the CareerConnector Account Creation: 1) Personal Information; 2) Military Service & Veteran Preference; 3) Core Questions 4) Demographic Information and 5) Resume Information. Click "Apply to this Vacancy".
Apply to the Vacancy. Respond to the questions for each of the following sections: Series, Grade, Location; Grade Specific; & All Grade Questions.
STEP 6: Submit Documents and Review Application. Timely submit the supporting documents requested. Click one of the available options in CareerConnector: Upload; USAJOBS; Fax; or Reuse existing documents. Follow ALL instructions provided. Next, review the summary of the application you completed. Scroll down & click "Finish" at the bottom of the page. You will be automatically redirected to USAJOBS where you can track the status of your application.


  1. Log into My USAJOBS at with your user name and password.
  2. Click on "Application Status".
  3. Click "more information" under the "Application Status" column of the announcement.
  4. Click "Review and Update the documents if needed", on the "Application Detail" page.
  5. Select "Upload", "USAJOBS", "Fax", or "Reuse existing document" for each document to be submitted. Ensure you carefully follow ALL instructions provided.
  6. Click "Finish" to save this change.


EDUCATION DOCUMENTATION For positions with an education requirement, or if you are qualifying for this position by substituting education for training or experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree must be accredited (or pre-accredited) and recognized by the U.S. Department of Education. Please refer to: www.ope.ed.govaccreditation/search.aspx. Note: If the position has specific education requirements and you are not currently or have not previously been in the series to be filled, please submit a transcript demonstrating you have the basic education required. If you are qualifying based on foreign education you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to:

CTAP/ICTAP DOCUMENTATION If you are a displaced or surplus Federal employee eligible for consideration under the click here. you must submit proof of eligibility. 

VETERANS' PREFERENCE DOCUMENTATION For additional information see link at bottom of announcement.



Kathy Hite
Phone: 816-291-9400
Fax: 000-000-0000
Agency Information:
333 W. Pershing
Kansas City, MO
Fax: 000-000-0000


You can expect a communication from us concerning your application via email. If you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communications that could affect your consideration for this position. If your contact information changes after the closing date of the announcement, please notify the Employment Office (contact provided in this announcement) and update your USAJOBS profile. You can check the status of your application for this position at any time by logging onto your "My USAJOBS" account and clicking on "My Application."

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