All qualification requirements (including any time-in-grade and any applicable selective factors) must be met by the closing date of the announcement.
You must meet the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions. These standards are available in any Federal Personnel Office for review and on OPMs website: www.opm.gov/qualifications
GS-06: You must have 1 year of specialized experience equivalent to the GS-5 grade level in Federal service.
GS-07: You must have 1 year of specialized experience equivalent to the GS-06 grade level in Federal Service.
Specialized Experience: Defined as experience providing resource orientation, disseminating visitor information, and collecting and accounting for fees.
Note: Credit will be given for all qualifying experience regardless of whether compensation was received or whether the experience was gained as a part-time or full-time occupation. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience, you must indicate clearly the nature of your duties and responsibilities in each position and the number of hours per week spent in such employment.
In lieu of the specialized experience requirements you may substitute the following education:
GS-06: Successful completion of at least six months (9 semester hours, 14 quarter hours or equivalent)
of directly related (Business, Sciences, Communications, Education, or Finance) graduate level education.
GS-07: Successful completion of 1 full year of directly related (Business, Sciences, Communications, Education, or Finance) graduate education.
EDUCATION SUBSTITUTION: If you are substituting education for experience, it is your responsibility to provide documentation or proof that you have met the applicable educational provisions. A copy of your college transcript(s); statement from the institutions registrar, dean, or other appropriate official; or equivalent documentation (OPM Form 1170 or a listing of college courses completed) is acceptable. Failure to submit documentation will result in your being determined to be not qualified. An official transcript will be required for verification prior to the effective date of the appointment.
NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Applicants can verify accreditation at the following website: College Accredidation Website All education claimed by applicants will be verified by the appointing agency accordingly.
Special Instructions For Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: Recognition of Foreign Qualifications Website
UNPAID/VOLUNTEER WORK: Credit will be given for unpaid experience or volunteer work such as community, cultural, social services and professional association activities on the same basis as for paid experience.
REQUIRED OCCUPANCY: No
COLLECTIONS OFFICIER: Yes
FINANICIAL STATEMENT FILING: No
TRAVEL: Occasional travel may be required.
GOVERNMENT HOUSING: May be available
WORK SCHEDULE: This position may be required to work holidays, weekends, and evenings.
UNIFORM: Yes - Selectee(s) is required to properly wear a National park Service uniform in accordance with NPS policy. AN allowance will be provided to offset some of these costs.
PROBATIONARY PERIOD: This position requires completion of a one-year probationary period for eligible individuals who have not already completed such a probationary period.
SUPERVISORY PROBATIONARY PERIOD: An employee initially appointed to a supervisory position must serve a one-year supervisory probationary period.
NON-PAY STATUS INFORMATION: In this position, the employee will be guaranteed work at least 26 weeks, but not more than 48 in a service year. Dependent upon park workload needs and funding, individual positions may work more than the 26 weeks. When services are not required, you will be placed in a non-work non-pay status. You will work 40 hours per week when in pay and duty status. Up to two weeks of paid vacation time may be used during part of the furlough period and/or unemployment compensation may be applied for. Salary, vacation and sick leave earnings, which are normally based on year round employment, will be prorated according to the number of weeks actually worked each year. The waiting period of probationary period, within-grade increases, and career tenure will also be extended by a portion of the time spent in non-pay.
BACKGROUND INVESTIGATION: Prior to entrance on duty, a background security investigation will be required for all new hires, as well as, current Federal employees who are not currently covered by a satisfactorily adjudicated Federal background investigation commensurate with the national security, public trust, and/or non-sensitive position. Failure to successfully meet this requirement will be grounds for not hiring you. This may be a lengthy (a few to several months) process.
GOVERNMENT TRAVEL/CREDIT CARD: Travel may be required. If selected, you will be required to obtain and use a government-issued credit card. Travel in Government aircraft may also be required as a part of the duties of this position. If you have a private life insurance policy, travel in a Government aircraft may affect the benefits payable in the event of an accident.
OPERATOR IDENTIFICATION: You will be required to operate a government vehicle, therefore, must be able to acquire and hold a valid state Drivers License.
PHYSICAL DEMANDS/WORK ENVIRONMENT: Most of the work ranges from sedentary, usually performed at a desk, to moderately strenuous; respective duties involve sitting, standing for prolonged periods, and walking and working in uneven terrain. The incumbent may be required to work in extended or irregular work days. Work is performed both indoors and outdoors when performing specific duties around the park. Outside work may be performed under extreme weather conditions with temperatures ranging from 30 to 120+ degrees Fahrenheit.
HOW YOU WILL BE EVALUATED:
To determine if you are best qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The questions are designed to capture the desired knowledge, skills, and abilities for this position. Credit will be given for unpaid experience or volunteer work such as community, cultural, social services and professional association activities on the same basis as for paid experience. Failure to submit a resume will result in ineligibility. Ratings are subject to evaluation and verification. If you rate yourself higher than is supported by your application, you will be assigned a rating to commensurate your described experience. Deliberate attempts to falsify information may be grounds for not selecting you. Do not overstate or understate your level of experience and capability. You should be aware that your ratings are subject to evaluation and verification. Later steps in the selection process may be used to verify your stated level of experience and capability. If a determination is made that you have rated yourself higher than is supported by your resume you will be assigned a rating commensurate to your described experience. Deliberate attempts to falsify information may be grounds for not selecting you.
YOU MUST POSSESS THE FOLLOWING KNOWLEDGE, SKILLS, AND ABILITIES (KSAS)
KSA 1: Ability to plan, coordinate and supervise a fee collection program.
KSA 2: Arithmetic - Performs computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages.
KSA 3: Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness, to others; may include effectively dealing with individuals who are difficult, hostile, or distressed; related well to people from varied backgrounds and different situations.
KSA 4: Uses correct English grammar to organize and communicate ideas in words that are appropriate to listeners and situations; uses body language appropriately.
The following link is a list of questions that will be asked when completing the questionnaire. Your application package will NOT be considered unless the questionnaire is submitted online or by fax by completing the OPM 1203-FX form. For further instructions, see the How to Apply Section. PLEASE DO NOT EMAIL OR MAIL the online questionnaire as it will only be accepted by online submission or fax.
View Assessment Questions
To be considered under CTAP/ICTAP, you must score within the Well Qualified group (prior to veterans preference being applied) on the application questionnaire. For information, click CTAP/ICTAP.