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This Position Is No Longer Available

Job Title:  Chief, Pharmacy Service
Department:  Department Of Veterans Affairs
Agency:  Veterans Affairs, Veterans Health Administration
Job Announcement Number:  RQ-13-JH-777261

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$116,233.00 to $145,700.00 / Per Year
Friday, November 09, 2012 to Monday, December 31, 2012
Full Time - Permanent
1 vacancy in the following location:
Little Rock, AR United StatesView Map
US Citizens and Status Candidates


Vacancy Identification Number (VIN): RQ-13-JH-777261

To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.   

How would you like to become a part of a team providing compassionate care to Veterans?


This announcement will be opened from November 9, 2012 thru December 31, 2012. We will do a review on November 30, 2012 for qualified applicants, if we receive a good group of qualified applicants, this announcement will close before December 31, 2012.

DUTY LOCATION/CAMPUS: Central Arkansas Veterans Healthcare System, Little Rock  

TOUR OF DUTY: Monday-Friday 8am-4:30pm

The Chief, Pharmacy Service provides leadership, direction, organization, planning, and implementation of pharmacy programs which promote effective patient care through accurate dispensing and clinical partnerships with other health care providers and services at the Central Arkansas Veteran Healthcare System.  Pharmacy Service provides the highest quality of care by employing dedicated and engaged staff whose mission is to promote safe, effective, and medical necessary use of medications.

Area of Consideration:   All groups of qualified individuals.


  • U. S. Citizenship
  • Pharmacy Degree or PharmD
  • Spoken and Wriiten English Language Proficiency required
  • License to practice Pharmacy
  • Background Investigation and Pre-Employment examination required


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The target competencies deemed most pertinent to this position have been specified under each ECQ description below. It is highly recommended that your resume address your accomplishments in these specific competency areas.

The definitions of the SES ECQs and their underlying competencies can be found at:

Leading Change:  Ability to bring about strategic change to meet organizational goals pertinent to clinical pharmacy programs, both within CAVHS and VISN 16, designed to maximize pharmacotherapeutic benefits from patient outcome and cost perspectives. Ability to establish an organizational vision for Pharmacy Service and to implement a progressively innovative work environment.  Works directly with Deputy Medical Center Director and develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes. Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

Leading People:  Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of CAVHS and VISN 16. Develops the ability in assessing, planning, and evaluating the pharmacy program to ensure proper coordination between the delivery of pharmacy services and overall delivery of health care.  Encourages and supports efforts to publish and present at professional pharmacy meetings and associations. Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals. Directs ASHP accredited pharmacy residency program.

Results Driven:  Ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks with knowledge of pharmaceutics, pharmacokinetics, pharmacodynamics, pharmacoeconomics and pharmacotherapeutics.  Anticipates and meets the needs of both internal and external customers in pharmacy. Delivers high-quality products and services; is committed to continuous improvement.  Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations related to the distribution and control of scheduled and non-scheduled drugs to both inpatients and outpatients (including research and investigational drugs).  This includes but is not limited to basic knowledge of the standards of Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), Department of Veterans Affairs (VA), the State (Territory of District of Columbia, if appropriate),  and The Joint Commission (TJC). Encourages collaborative research activities and interpretation of controlled clinical drug trials or other research related to health care.

Business Acumen:  Strong ability to manage human, financial, and information resources strategically within a large pharmaceutical budget.  Prepares, justifies, and administers the pharmacy budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities for CAVHS and VISN 16 Pharmacy Manager.  Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations of a specialized area of clinical pharmacy practice or specialty area of pharmacy such as quality assurance/utilization review, informatics systems, drug information, etc.  This level of knowledge is usually characterized by at least 1 year of experience in a specialized clinical area or advanced training/certification.

Building Coalitions:   Ability to build coalitions internally, medical affiliate University of Arkansas Medical Sciences (UAMS) School of Pharmacy, and other Federal agencies, State and local governments, nonprofit and private sector organizations to achieve common goals.  Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.  Persuades others; builds consensus through give and take; strong ability to organize and direct the functions of pharmacy staff.  

Relocation Expenses: Relocation expenses are authorized for this position.  The Department of Veterans Affairs offers Permanent Change of Station (PCS) relocation services. Permanent Change of Station is the relocation of a household due to government convenience in connection with a transfer between duty stations or facilities. For more information go to

Appraised Value Offer (AVO – formerly Guaranteed Home Buyout) may be authorized for highly qualified candidate.



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a.  Citizenship.  Citizen of the United States.  (Noncitizens may be appointed when it is not possible to    recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, this part.)

b. Education. 

(1)  Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree.  Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at:

(NOTE:  Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program.  Today the sole degree is Doctor of Pharmacy .) 

(2)  Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT).

c. Licensure.  Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia.  The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure.  A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.

NOTE:  Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct, professional incompetence or substandard care, or who surrendered such license after receiving written notice of potential termination of such license by the State for professional misconduct, professional incompetence, or substandard care, are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. § 7402(f)).  Effective November 30, 1999, this is a requirement for employment.  This requirement does not apply to licensed pharmacists on VA rolls as of that date, provided they maintain continuous appointment and are not disqualified for employment by any subsequent revocations or voluntary surrenders of State license, registration or certification.

  d. Physical Requirements. Must pass Pre-Employment Examination

  e. English Language Proficiency.  Pharmacists must be proficient in spoken and written English.

  Creditable Experience

        * Knowledge of Current Professional Pharmacy Practices.  To be creditable, the experience must demonstrate the use of knowledge, skills, and abilities associated with professional pharmacy practice.

       * Quality of Experience.  Qualifying experience must be at a level comparable to pharmacy experience at the next lower level. 

  In addition to the basic requirements the following criteria must be met when determining the grade of candidates.

Grade Qualifications:  

GS-15 Pharmacist

       (a)  Experience.   Assignments at this grade level require 1 year of creditable experience at the next lower grade level which is directly related to the position to be filled.

             (1)  One year probationary period required to be completed of all first-time managers and supervisors.

APPLICANTS PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Veterans' Preference:

When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference.  For more information on Veterans' Preference, please visit


Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.   You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at


Awarded the Robert W. Carey Circle of Excellence Award in 2011 and the Robert W. Carey Performance Trophy Award in 2010, the Central Arkansas Veterans Healthcare System (CAVHS) is large integrated health care system that is comprised of two main campuses located in Little Rock and North Little Rock and includes eight Community Based Outpatient Clinics (CBOCs) strategically placed throughout Arkansas in Mountain Home, El Dorado, Hot Springs, Mena, Pine Bluff, Searcy, Conway, and Russellville.

CAVHS serves about 164,000 veterans residing throughout 46 counties in Arkansas. In fiscal year 2012, CAVHS treated 62,000 patients which included 754,000 outpatient visits and 11,900 inpatient discharges. CAVHS has 280 operating hospital beds on both campuses as well as a 152-bed community living center in North Little Rock.   Comprehensive health care is provided through primary, tertiary, and long-term care in areas of medicine, surgery, mental health, physical medicine and rehabilitation, neurology, dentistry, ophthalmology, geriatrics, and extended care, and women's health.   A 119-bed Domiciliary Residential Rehabilitation Treatment Unit provides ling-term rehabilitative care in North Little Rock.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP)  provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified, you must submit appropriate documentation and be found well-qualified for this vacancy.  Information about CTAP and ICTAP eligibility is on OPM's Career Transition Resources website at

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to For additional information on these, and other special appointing authorities refer to the checklist at

Placement Policy:   The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion.  The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.  Management may use any one or any combination of these methods to fill the position.

Receiving Service Credit for Earning Annual (Vacation) Leave:   VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.


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To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

YOU MUST INCLUDE VA FORM 10-2850c IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.  Applicants are urged to apply online; this process is much easier and faster.

Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( to see the status of your application after applying, including any messages that may have been sent to you.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire:
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 777261.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.

The complete Application Package must be submitted by 11:59 PM (EST) on Monday, December 31, 2012.


You must provide a complete Application Package which includes:


1.  CV or Resume.

2. All applicants MUST SHOW that they possess the five Mandatory Executive Core Qualifications (ECQs) and the Technical Qualification(s) outlined in the duties outlined above (not to exceed 2 pages per ECQ).  It is highly recommended that your resume address your accomplishments in these specific competency areas.

3.  VA Form 10-2850c - Application for Associated Health Occupations (Available at (required).

4.  Occupational Questionnaire

5.  Optional Form 306 - Declaration for Federal Employment (Available at  This is a required form and must be submitted with your application.

6.  If current or former Federal Employee, include latest SF-50 - Notification of Personnel Action, from your Official Personnel Folder, noting current grade, salary and position title.

7. Current Licensure

The following documents are required if you are claiming Veterans Preference:

1.  Veterans' Preference documentation

2.  Legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.).  NOTE:  More than one DD-214 may be needed to show all dates of service.  Your Veterans preference will be based on the documents you submit.

3.  SF-15, Application for 10-Point Veteran Preference, complete and signed.

4.  VA award letter of disability indicating certification of entitlement.

You will not be contacted for additional information.


Jacqueline Haygood
Phone: (501)257-1159
Agency Information:
VHA Central Arkansas HCS Little Rock
HRMS - 05
2200 Fort Roots Drive
North Little Rock, AR


After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

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