This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Director of Management Services

Agency:National Credit Union Administration

Job Announcement Number:RI-12-DEU-437DDW

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$55,874.00 to $107,669.00 / Per Year


Monday, October 29, 2012 to Friday, November 09, 2012




Full Time - Permanent




1 vacancy in the following location:
Albany, NY United StatesView Map


All U.S. Citizens. This position is also being advertised under vacancy announcement RI-12-MP-545DDW for current and former federal employees with competitive status, reinstatement eligibles, Interagency Career Transition Assistance Program (ICTAP) eligibles, Veterans (VEOA, VRA and 30% Disabled), and special non-competitive appointment eligibles (e.g., Persons with Disabilities, Certain Military Spouses, Peace Corps and Vista Volunteers, etc.).



Invest in your nation's future, make a difference in your community...gain from the experience. At the National Credit Union Administration (NCUA) you're not just a number, working to make quotas or improve the bottom line, you have the opportunity to make a difference. NCUA is the federal agency that charters and supervises federal credit unions and insures savings in federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF), a federal fund backed by the full faith and credit of the United States Government.

This position is located in the Regional Office, Division of Management Services, National credit Union Administration. The incumbent serves as the primary advisor and analyst to regional management on matters relating to budget and administrative matters ( e.g., management advisory services, employee relations, recruitment and staffing, salary administration, etc.) in support of the programs and operation of the region. 


  • You must be a U.S. Citizen.
  • Suitable adjudication of background/Security Investigation is required.
  • Relocation expenses are not authorized.
  • A probationary period is required.
  • Supervisory probationary period required


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You will serve as the primary advisor and analyst to regional office management on matters relating to budget and other administrative matters in support of the programs and operation of the regional office. You will manage the overall administrative program in the areas of budget, procurement, personnel management, records management, space and property management, etc; provide advice and guidance to managers and employees in matters regarding conduct and performance based actions, grievances, EEO complaints, and other related matters; oversee the overall compensation program in the region; develop policy statement and instructions for issues affecting regional staff; make recommendations for the acquisition, maintenance and use of office space and equipment; prepare and coordinate budget requests into final regional budget; monitor budget expenditures and reporting any significant variances; and supervise, plan and assign work to subordinates.


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To qualify for the CU-11 grade level: BASED ON SPECIALIZED EXPERIENCE: You must have at least one full year of specialized experience equivalent to the CU/GS-09 level in where you have direct experience in two or more areas of administrative management (e.g., budget, procurement, personnel management, etc.), space management or supervising subordinates, etc., requiring analytical and decision-making skills.

To qualify for the CU-12 level: You must have at least one full year of specialized experience equivalent to the CU/GS-11 level in where you have direct experience in the following administrative management functions: budget, personnel management, (i.e., staffing, employee development, employee relations, performance management, etc.), and supervising subordinates. Such experience would include formulating division/office budgets, administering a personnel-staffing function, providing technical advice in the areas of employee relations, such as adverse actions based on performance and conduct, performance appraisal system, and employee benefits.

GS/CU-11 BASED ON EDUCATION: Must possess a PhD or equivalent doctoral degree or three (3) full years of progressively higher level graduate education leading to such a degree; or LL.M., with courses related to the duties of this position to qualify at the GS-11 grade level. One (1) year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one (1) year of full-time study. If that information cannot be obtained from the school, 18 semester hours will be considered as satisfying the one (1) year of full-time study requirement.(Transcripts Required) OR GS/CU-11 COMBINATION OF EXPERIENCE AND EDUCATION: You must possess a combination of specialized experience and graduate education beyond the first two years of graduate study that together meet the requirements for this position.(Transcripts Required)

You must meet the qualifications for this position by the closing date of this announcement. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of planning, programming, and budgeting cycle to assist in the development of annual budget.
2. Skill in directing multiple administrative functions such as budget procurement personnel management, records, management, space and property management.
3. Knowledge of overall human resources management including compensation, staffing, performance management, employee development.
4. Knowledge of the relationships between programs budgeted for and program objectives policies to prepare and present a budget which is consistent with all interests, and meets short and long-term goals.
5. Knowledge of budget, procurement, fiscal management, property management, space management, and administrative work to assist, supervise and operate as part of an office management team.


Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation).  You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.  If you meet the qualification requirements, your application will be placed in one of three categories:  Best Qualified, Better Qualified, or Qualified.  Within these categories, applicants eligible for veterans' preference will receive selection priority over non-veterans. 


Do not overstate or understate your level of experience and capability.  You should be aware that your ratings are subject to evaluation and verification.


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NCUA participates in all Federal Benefits programs including but not limited to: Leave, Health Benefits, Life Insurance, Retirement Benefits, Long Term Care and Flexible Spending Account.


Explore the major benefits offered to federal employees at


If selected, you must complete a Financial Disclosure Form 450.


If you are selected for this position at the CU-11, or CU-12, you may be non-competitively promoted to the next level through CU-12 level provided that you have fulfilled the necessary qualification requirements including any applicable certification processes. Promotion is not automatic and is conditional on demonstrated ability to perform the higher grade level duties, a current written performance appraisal rating of "fully successful" or better, fulfillment of the necessary qualification requirements, and sufficient work at the higher grade level position. SALARY: Pay will be set using NCUA's Compensation policy. The salary range shown is NCUA's National Pay Rate (NPR) which includes a locality rate of 13.32 percent for the Albany, NY geographical area.This is a non-bargaining unit position.  NCUA IS A COMPETITIVE SERVICE AGENCY.



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To apply for this position, click the "Apply Online" button and follow the prompts to create or log in to your USAJOBS account.
1. Submit your resume.
2. Complete the online questionnaire (See "Qualifications and Evaluations" tab). 
3. Submit all required documents (see required documents section).

4. Click the "Submit My Answers" button at the end of the process. 

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. Please ensure that your resume includes the month and year that you began and ended and hours worked per week for each position held. Failure to provide details will result in an ineligible rating.  YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in a lower or ineligible rating.

NOTE: To return to a previously saved or incomplete application you may use the following link:
To Fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID:773531. Fax your documents to 1-478-757-3144.
If you cannot apply online:
1. Click the following link to view and print the assessment questionnaire  View Occupational Questionnaire, and
2. Print the 1203FX form to provide your responses to the questionnaire and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


You will not be considered for this position if you fail to submit all of the above documents.  Please put your name and vacancy identification 773531 on all documents.


If you experience technical issues with completing your online application, please email the Application Manager Help Desk at:




PLEASE NOTE: You have three options for submitting your documentation: (1) you can upload documents from your USAJOBS account;(2) upload documents from your personal computer; (3) or fax documents. Please follow the system prompts to submit your documents. Not all documents will apply to you and you only need to submit those that are applicable to your situation. Each document type must be uploaded separately.



(1) VETERANS' PREFERENCE DOCUMENTS (if claiming veteran's preference):

  • For 5-Point Preference: DD 214 (Member 4 Copy) or if you are currently active duty: an official statement of service from your command.
  • For 10-Point Preference: DD-214 (Member 4 Copy), VA letter and SF-15 for 10-Point preference.
(2) ICTAP/CTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
  • Copy of agency notice;
  • Most recent performance rating; and
  • SF-50 noting current position, grade level and duty location. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must receive an 85 or above on the rating criteria for this position. For additional information, click CTAP.

TRANSCRIPTS: Unofficial transcripts are acceptable (if qualifying based on education or combination of specialized experience and education) from an accredited college or university recognized by the U.S. Department of Education to verify that you meet the basic education requirement. You must submit a legible copy of transcripts or list of college courses with your name, school name, credit or semester hours, major(s), and grade-point average or class ranking. Failure to provide transcripts will result in non-consideration for this position. Official transcripts are required upon selection if you qualified based on education. For graduates of foreign universities, an evaluation of all course work from and organization recognized as specializing in interpretation of credentials is required.


Deborah Wise
Phone: (703)518-6653
Agency Information:
National Credit Union Administration
1775 Duke Street
Third Floor
Alexandria, VA


You will receive an email that your resume has been received from the USAJOBS website. You can check the status of your application by logging back into your USAJOBS account.



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