This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Information Technology Specialist

Department:Department Of Justice

Agency:Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Job Announcement Number:13-EDVA-769162-MS

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$37,855.00 to $58,754.00 / Per Year

OPEN PERIOD:

Monday, October 22, 2012 to Monday, November 05, 2012

SERIES & GRADE:

GS-2210-05/07

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

9

DUTY LOCATIONS:

Few vacancies in the following location:
Norfolk, VA United StatesView Map

WHO MAY APPLY:

Current/former permanent competitive service employees in the federal government, including well-qualified surplus and displaced federal employees (CTAP and ICTAP) in the local commuting area. Persons eligible for non-competitive appointment under a special hiring authority or certain veterans may also apply (See "Benefits and Other Information").

JOB SUMMARY:

Are you interested in a rewarding and challenging career? If yes, then come and join the U.S. Department of Justice (DOJ), which has been ranked in the Top 5 Best Places to Work in Federal Government for 2007 ( www.bestplacestowork.org ).

This position is located in the U.S. Attorney's Office, Eastern District of Virginia (EDVA), in Norfolk. EDVA is one of the top prosecutor's offices in the nation. Become part of the U.S. Attorney's Office where you can give back to your community, state and country by making your community safer and stronger. Individuals interested in becoming a part of a well-skilled, knowledgeable, high performance workforce that fosters innovations, rewards performance and creativity should apply.

For more information on the Department of Justice and the United States Attorneys Offices, visit http://www.justice.gov/usao/.

As needed, additional positions may be filled using this announcement.

 

To view the entire announcement, including instructions on how to apply, click on tabs above.

KEY REQUIREMENTS

  • You must be a U.S. Citizen or National.
  • Background investigation, credit check, and drug test required.

DUTIES:

Back to top

  • Provides IT customer service and support in resolving hardware problems.
  • Installs, configures, and troubleshoots commonly used hardware and software systems within the organization.
  • Installs routing updates and patches to existing programs.
  • Monitors compliance and maintains assigned information systems security procedures in accordance to regulations and policies.
  • Installs and maintains equipment for litigation support.
  • Identifies and resolves IT issues and problems.
  • Analyzes telecommunication needs relative to available technology.
  • Configures and maintains office issued mobile devices, in addition providing customer support for office phone systems.

 

Responsibilities will increase and assignments will become more complex as your training and experience progress.

 

Travel Required:  Some travel may be required.


QUALIFICATIONS REQUIRED:

Back to top

To qualify for this position at the GS-05 level, you must satisfy on of the Basic Requirements described in A or B below:

 

A.  EDUCATION*-Possess a bachelor's degree in any field.  You must provide transcripts that clearly show degree(s) awarded, course titles, and credits earned.  Unofficial transcripts are acceptable.

 

OR

 

B.  EXPERIENCE-Demonstrate that you have experience (not necessarily IT-related) in the following competencies: (1) Attention to detail- At the GS-05 level this competency is generally demonstrated by performing basic business or IT principles and practices with a great level of attention to detail and other specified information;

(2) Customer Service-At the GS-05 level this competency is generally demonstrated by acquiring, clarifying or exchanging information needed to complete assignments;

(3) Oral Communication-At the GS-05 level this competency is generally demonstrated by communicating factual and procedure information clearly;

(4) Problem Solving-At the GS-05 level this competency is generally demonstrated by gathering and analyzing basic facts to draw conclusions.

 

To qualify for this position at the GS-07 level, you must satisfy one of the Basic Requirements described in A or B below:

 

A.  EDUCATION*-Have successfully completed one full year of graduate education (18 semester hours or the equivalent); or possess a bachelor's degree that meets the provisions of Superior Academic Achievement.  You must provide transcripts that clearly show degree(s) awarded, course titles, grades, and credits earned.  Both official and unofficial transcripts are acceptable.

 

OR

 

B. EXPERIENCE-Possess at least one full year of specialized experience (equivalent to the GS-05 grade level or higher in the Federal service) that included applying IT principles, concepts, and practices to assignments; maintaining IT systems security documentation; troubleshooting recurring software/hardware problems; and assisting with installing, configuring, and maintaining computer systems for an organization.

 

AND

 

You must demonstrate that you have experience (not necessarily IT-related) in the following competencies:

(1) Attention to Detail-At the GS-7 level, this competency is generally demonstrated by experience that involved adminstering or analyzing the information security/assurance procedures or policies of an IT program;

(2) Customer Service-At the GS-7 level, this competency is generally demonstrated by working with clients to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations;

(3) Oral Communication - At the GS-7 level, this competency is generally demonstrated by experience that involved orally expressing information to individuals or groups effectively, listening to others, and responding appropriately;

(4) Problem Solving - At the GS-07 level, this competency is generally demonstrated by experience that involved recommending corrective action when security deficiencies or violations are suspended or detected.

 

*Please note:  If you are claiming that education qualifies you for this position, you must submit transcripts with your application.  Unofficial transcripts are acceptable.

 

 

 

 

 

 


Applicants who are claiming education as any part of their qualifications for this position must submit transcripts (unofficial transcripts are acceptable) as verification of their claims.  Failure to provide this documentation may (1) result in your application being marked as incomplete, (2) result in your being rated ineligible, and/or (3) may result in your application not receiving consideration for this position.

 

If selected, you may be required to complete a one year probationary period.

 

Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.

 

All qualification requirements must be met by midnight (Eastern Time) on the closing date of this vacancy announcement.

HOW YOU WILL BE EVALUATED:

Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

 

You will be rated on the following Competencies:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

 

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government).

 

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations.

 

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

The Occupational Questionnaire will take you approximately 20 minutes to complete. To preview the Occupational Questionnaire, click the following link View Assessment Questions


BENEFITS:

Back to top

Payment of relocation expenses will not be authorized.

 

The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. This link provides an overview of the benefits currently offered to Federal employees

http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits.



OTHER INFORMATION:

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/ctap/index.asp

 

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: http://www.opm.gov/ctap/index.asp.

 

Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.

 

Special Employment Consideration- Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click here:Special Hiring Authorities . You must specify in your questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.

 

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/.

 

Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

 

EEO Statement:The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, status as a parent, genetic information, disability, age, membership or nonmembership in an employee organization, or on the basis of personal favoritism.



HOW TO APPLY:

Back to top

You may apply online or fax in your documents. Applying online is the quickest and most convenient way to process your application and track your status.

The complete Application Package to include all required documents listed below must be submitted by 11:59 PM Eastern Standard Time on Monday, November 05, 2012.

To begin the online process, follow these steps:

  1. Click the Apply Online button at the upper right hand corner of this screen.  You will either need to create an Application Manager account or log in with your current user id and password.  Once you log in, follow the prompts to complete the Occupational Questionnaire. You must click the Submit My Answers button at the end of this process.
  2. To fax supporting documents that you are unable to upload, complete this cover page,http://staffing.opm.gov/pdf/usascover.pdf and use the following Vacancy ID, 769162 Fax your documents to 1-(478)-757-3144. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account for this vacancy announcement. Your documents will display under the Details tab in the Document area. Faxed documents will take 2-3 business days to process. Documents submitted with missing information may not be processed.

If you cannot apply online, follow these steps:

  1. Print a copy of this vacancy announcement.
  2. Print the Occupational Questionnaire using the link here so that you can read the questions offline.View Occupational Questionnaire.
  3. Print the OPM Form 1203-FX, in order to provide your responses to the Occupational Questionnaire. You may obtain the form by using this URL link, http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdfYou may omit any optional information; however, you must provide responses to all required questions.
  4. Be sure to double check your application before submission. Fax the completed 1203-FX, resume, and supporting documents to 1-(478)-757-3144. Your 1203-FX will serve as a cover page for your fax transmission. Faxed documents will take 2-3 business days to process. Documents submitted with missing information may not be processed.


REQUIRED DOCUMENTS:

You must provide a complete Application Package, which includes:

Required: Your responses to the Occupational Questionnaire. (Online or 1203-FX)
Required: Your resume showing relevant experience and dates of employment (cover letter optional).
Required if you meet qualifications based on education: An unofficial college transcript.(Note: If you are selected for this position, official transcript will be required prior to your first day.)
Required if you are a current or former Federal employee: a recent copy of an SF-50, Notification of Personnel Action, showing title, series, grade, and full performance level (FPL); AND a copy of your most recent performance appraisal
Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)
Required, if applicable: VEOA documentation (your DD-214, Member Copy 4).

AGENCY CONTACT INFO:

Coleene M. Rychalski
Phone: (703)299-3932
Fax: (703)299-2584
Email: COLEENE.RYCHALSKI@USDOJ.GOV
Agency Information:
Executive Office for US Attys
Do Not Mail Applications
You Must Apply Online
Washington, DC
20530 Fax: (703)299-2584

WHAT TO EXPECT NEXT:

We will notify you of the outcome after each step of the recruitment process has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation, to include a credit check, and drug test by urinalysis. We expect to make a final job offer within 80 days after the closing date of the announcement.

Back to top
Dock
Print Preview

Job Announcement Number:

13-EDVA-769162-MS

Control Number:

329469300