This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:SOCIAL SERVICES ASSISTANT, GS-0186-4/5

Department:Department Of The Interior

Agency:Interior, Bureau of Indian Affairs

Job Announcement Number:AB-13-05

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$27,990.00 to $40,706.00 / Per Year

OPEN PERIOD:

Friday, October 12, 2012 to Friday, October 26, 2012

SERIES & GRADE:

GS-0186-04/05

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

5

DUTY LOCATIONS:

1 vacancy in the following location:
Fort Totten, ND United StatesView Map

WHO MAY APPLY:

AREA-WIDE / INDIAN PREFERENCE ELIGIBLES / CURRENT STATUS EMPLOYEES OR FORMER EMPLOYEES WITH REINSTATEMENT ELIGIBILITY / VEOA ELIGIBLES

JOB SUMMARY:

The Bureau of Indian Affairs is the lead agency for the United States in carrying on a government-to-government relationship with the tribal nations. A challenging and dynamic place to work, it enhances the quality of life, promotes economic opportunity, and carries out the responsibility to protect and improve the trust assets of American Indians, Indian tribes and Alaska Natives.

SOCIAL SERVICES ASSISTANT, GS-0186-4/5,
#1010061A, Great Plains Region, Fort Totten Agency,
Office of the Superintendent,
Fort Totten, North Dakota

 

GS-5:  $31,315 - $40,706  Per Annum
GS-4:  $27,990 - $36,384  Per Annum

 

NOTE: TRAVEL AND RELOCATION EXPENSES WILL BE AUTHORIZED IN ACCORDANCE WITH THE FEDERAL TRAVEL REGULATIONS, WITH THE EXCEPTION OF REAL ESTATE EXPENSES UNDER THE CONTRACTOR-PROVIDED GUARANTEED HOME SALE CONTRACT.

 

INDIAN PREFERENCE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC, Section 472). Verification of Form BIA-4432 must be submitted with the application if claiming Indian Preference. Indian Preference eligibles that are not currently employed with the Federal service will be appointed under the Excepted Service Appointment Authority Schedule A, 213.3112(A)(7).
 

VETERANS EMPLOYMENT OPPORTUNITIES ACT (VEOA): Preference eligibles may apply for permanent positions (career or career-conditional appointments) under merit promotion procedures for VEOA appointments; however, veteran’s preference is not a factor in these appointments. To be eligible for a VEOA appointment, a veteran must be a preference eligible OR veteran separated after 3 or more years of continuous active service performed under honorable conditions. Applicants must submit a copy of their DD-214 for verification of eligibility. For more information, click here:

http://www.fedshirevets.gov/job/shav/index.aspx#veoa 

KEY REQUIREMENTS

  • US CITIZENSHIP REQUIRED.
  • A BACKGROUND SECURITY INVESTIGATION WILL BE REQUIRED FOR ALL NEW HIRES.
  • APPOINTMENT MAY INCLUDE A REQUIREMENT FOR ONE YEAR PROBATIONARY PERIOD.
  • APPLICATIONS WILL ONLY BE ACCEPTED ONLINE OR BY FAX.

DUTIES:

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NOTE:  If the position is filled at a lower grade level, subsequent promotion to the next grade level will be processed without competition under the Merit Promotion Program at such time as performance and qualification requirements are met and classification review discloses the duties being performed properly warrant classification to the next higher grade level.

 

SUMMARY OF DUTIES:   The position serves as the staff support assistant, providing a range of research, technical and administrative support to the Branch of Community Services Program.  The incumbent contributes to the mission of this office by being courteous and professional in greeting clients and providing appropriate information or assistance to the client or public when in contact with them either through office, home visits or telephone calls.
·   Assist the social service program staff in providing services to applicants and recipients of General/Emergency Assistance, Child Welfare, miscellaneous and Service Only Assistance. 

·   Greets clients and provides information or assistance to ensure their application for services are complete. 

·   Acts as receptionist for the Branch in answering incoming telephone calls and refers to the appropriate staff. 

·   Pulls case files and other pertinent records or materials needed by the Social Service Representatives. 

·   Establishes and maintains case records and other office files. 

·   Researches and gathers facts for technical and statistical reports. 

·   Enters and retrieves data to and from established automated data systems and programs. 

·   Encodes client file updates for weekly runs for the welfare assistance payments. 

·   Composes and types on own initiative, routine letters of correspondence with grammatical correctness, punctuation, and spelling from rough draft to final form.

·   Handles all incoming and outgoing mail, including picking up, opening incoming mail, date stamping, determining proper distribution, and retaining matters of a routine nature for personal handling. Examines outgoing mail for corrections, signatures, proper assembly, enclosures, and attachments.


QUALIFICATIONS REQUIRED:

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EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual, Qualification Standards for Technical and Medical Support Positions, and Individual Occupational Requirements for GS-0186: Social Services Aid and Assistant Series).  For more information, go to:  http://www.opm.gov/qualifications/Standards/IORs/gs0100/0186.htm

 

GS-5:   1 year of specialized experience equivalent to at least GS-4 OR successful completion of a full 4-year course of study leading to a bachelor’s degree that (a) included at least 24 semester hour in any combination of subjects directly related to the work of the position; (b) included a major in social behavior, or health care.

 

GS-4:   6 months of general experience and 6 months of specialized experience OR successful completion of 2 years of study that (a) included at least 12 semester hours of subjects directly related to the work of the position, or (b) was supplemented by experience in activities that afforded the opportunity to acquire and demonstrate the skills required by the position.  (The supplementary experience may have been gained, for example, in part-time or summer employment, in volunteer social welfare or recreation programs, or in community organizations.)

 

SPECIALIZED EXPERIENCE:  Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA’s) to perform successfully the duties of the position, and is typically in or related to the position to be filled.  Examples of qualifying specialized experience include: Group leader to community or residential recreation or training programs; counselor in a youth summer camp; instructor in a training program for the development of job skills; work that demonstrated the ability to be responsible for and to lead and train members of a job crew; group activities leader in the Armed Services; unit leader-monitor-proctor for a dormitory group in a boarding school or other residential facility; aid or assistant to professional specialist staff in such fields as personnel (private or government), employment guidance in a vocational or academic institution, social service, or manpower development; aid or assistant to professional or associate staff engaged in work of a social services nature in private, public, welfare, government program, or community organizations, or in voluntary activities; aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs. 

 

GENERAL EXPERIENCE:  (1) Any type of work that demonstrates the applicant’s ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. 


 

SUITABILITY, CLEARANCE & REQUIREMENTS:  A background security investigation will be required for all new hires.  Appointment will be subject to the applicant’s successful completion of a background security investigation and favorable adjudication.  Failure to successfully meet these requirements will be grounds for termination.

 

OTHER:   Incumbent is required, as an incidental duty, to operate a government-owned or leased motor vehicle, in the performance of duties, therefore, a valid driver’s license is required.  Incumbent must have a safe driving record within the three-year period immediately preceding submittal of GSA Form 3607 and be able to meet the safe driving requirements of the Bureau of Indian Affairs. 

 

The Bureau of Indian Affairs has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.

HOW YOU WILL BE EVALUATED:

As part of the application process, you are required to respond to a series of questions designed to assess your possession of the following competencies:

·   KNOWLEDGE OF APPLICATION INTAKE PROCESS.

·   APPLY REGULATIONS AND GUIDELINES ON GATHERING PERTINENT INFORMATION.

·   SKILL IN COMMUNICATION.

·   GENERAL KNOWLEDGE OF COMPUTER SYSTEMS, SOFTWARE AND OFFICE MACHINES.

·   KNOWLEDGE OF LOCAL RESOURCES AND LOCATIONS.

We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If you rate yourself higher than is supported by your resume, your score may be adjusted to more accurately reflect your abilities. 


BENEFITS:

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The Bureau of Indian Affairs offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc

 



OTHER INFORMATION:

CTAP & ICTAP APPLICANTS: Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) participants who are well qualified may apply for this position. To be eligible for consideration under CTAP, an applicant must provide written notification that they will be losing their current federal position. To be eligible for consideration under ICTAP, an applicant must provide proof that they have lost their federal position within the last year. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible. For more information regarding CTAP & ICTAP, please visit:
 
http://www.opm.gov/rif/employee_guides/career_transition.asp

 

NOTICE TO MALE APPLICANTS: Section 1622 of the Defense Authorization Act of 1986, prohibits any male born after December 31, 1959, from being appointed to a position in an executive agency if he has knowingly and willfully failed to register with the Selective Service System. Male applicants born after December 31, 1959, will be required to complete a certification document to confirm their Selective Service registration status, if selected for appointment.

 



HOW TO APPLY:

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To Apply Online:

  • Click the Apply Online button and follow the prompts to register
  • Answer the Questionnaire and click on SUBMIT my answers
  • UPLOAD all required documents and other supporting documents
  • To return to your saved application, log in to your USAJOBS account at www.usajobs.gov
  • Click on Application Status
  • Click on the position title and select Apply Online to continue

We strongly encourage you to apply online. However, if you cannot apply online, you may FAX your assessment questionnaire, resume and supporting documents to (478) 757-3144 by following the steps below.

 

To Apply by Fax:

  • Print a copy of the OPM Form 1203-FX
  • Answer the assessment questionnaire View Occupational Questionnaire
  • When faxing a completed OPM Form 1203-FX, this will serve as your fax cover and must be placed on TOP of your application and other supporting documents. No other fax page is required. Simply make sure all six pages of the completed OPM Form 1203-FX are on top of all other documents being faxed

 

Combination Online/Fax:

  • Click the Apply Online button and follow the prompts to register
  • ANSWER the Questionnaire and click on SUBMIT my answers
  • Include the Vacancy Identification Number 765975, SSN, and full name to ensure that your documents are associated with the rest of your application
  • Fax your US Government Application Cover Page, application, and supporting documents to (478) 757-3144

Please note that it is the applicant's responsibility to verify that all information entered, uploaded, or faxed (i.e., questionnaire responses, resume, and any supporting documents) are complete and accurate.

 

All electronic submissions and/or faxes must be completed by Friday, October 26, 2012.

 

NOTE: Submission of a resume alone is not a complete application. This position requires the submission of additional forms as described under the REQUIRED DOCUMENTS section. Failure to provide the required information and/or documentation may result in your application not being considered for employment.



REQUIRED DOCUMENTS:

  • Resume showing relevant experience and education.
  • References - List three people who are not related to you and are not current or previous supervisors.
  • Form BIA-4432, Verification of Indian Preference for Employment, if claiming Indian preference. No other form will be accepted.
  • Form DD-214, if claiming veterans preference; and VA letter and Standard Form 15, if claiming 10 point preference.
  • Copy of most recent SF-50, Notification of Personnel Action.
  • College Transcript is required for verification of qualifying education. Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time.
  • GSA Form 3607, Motor Vehicle Operator's License and Driving Record (optional during the application process; however, selectees will be required to submit as part of the pre-appointment process).

NOTE: Persons submitting incomplete applications will be given credit only for the information they provide. The applicant is responsible for submitting all required documentation in support of their application in order to receive full credit for their Indian preference, veteran preference, experience, training, and/or education. ADDITIONAL INFORMATION WILL NOT BE SOLICITED FROM THIS OFFICE.

 

AGENCY CONTACT INFO:

Betty A. Kauley
Phone: (405)247-1518
Email: BETTY.KAULEY@BIA.GOV
Agency Information:
BIA Center for Recruitment Anadarko
DO NOT MAIL APPLICATIONS
PLEASE FAX TO 478-757-3144
XXXXX, OK
73005

WHAT TO EXPECT NEXT:

Once the online questionnaire is received, you will receive an acknowledgement email notifying you that your submission was successful. After a review of your application is made, you will be notified regarding your rating and referral to the hiring official. If further evaluation or interviews are required, you will be contacted.


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Job Announcement Number:

AB-13-05

Control Number:

328728200