This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Secretary (Office Automation)

Agency:U.S. Agency for International Development

Job Announcement Number:12-0195-DM

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$56,857.00 to $73,917.00 / Per Year


Friday, September 28, 2012 to Friday, October 05, 2012




Full-time - Permanent




1 vacancy - District Of Columbia County, DC, USView Map


USAID employees only, meaning, those individuals who are currently on competitive status (career or career-conditional) appointments at USAID or who are on Foreign Service appointments at USAID with no time limitation and who have career tenure, or CTAP eligibles, as described under "Other Information" in this vacancy announcement.


"Since it's founding in 1961, the US Agency for International Development (USAID) has invested in innovative, cost-effective solutions that save millions of lives..." 

USAID is an independent Federal Government agency that receives overall foreign policy guidance from the Secretary of State.  With headquarters in Washington, D.C., USAID fosters transformational development around the world to support economic growth and trade; agriculture and the environment; education and training; democracy and governance; global health; global partnerships and humanitarian assistance.  The Agency operates in four regions of the world:  Sub-Saharan Africa; Asia and the Near East; Latin America and the Caribbean; and Europe and Eurasia.  USAID employees in the Civil Service and Foreign Service, as well as individuals employed through Personal Service Contracts, must adhere to our Counter Trafficking in Persons Code of Conduct.  For more information on USAID please click on the following link:

The Bureau for Global Health, Office of the Assistant Administrator (GH AA) is recruiting a Secretary who will become a part of a dynamic team of professionals.  In this role, you will assist the Bureau's Assistant Administrator with coordinating all clerical and day-to-day administrative support activities required to accomplish the work of the organization.  You will act as an office manager for the immediate office, ensuring that policies and practices are implemented which facilitate the mission of both the GH AA and the Administration.  For more information on the more specific job functions of this position, please see the job "Duties" section of this vacancy announcement.

If you are interested in this position, please read the vacancy announcement in the entirety and follow the instructions listed under "HOW TO APPLY". 


  • Must meet time in grade by the closing date of this announcement
  • Must be able to obtain and maintain a SECRET level security clearance
  • Males born after 12/31/1959, must be registered with the Selective Service
  • May be required to complete any remainder of a 1 year probationary period


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  • Acts as Office Manager for the immediate office of the Assistant Administrator (AA), insuring that policies and practices are implemented which facilitate the mission of both the AA and the Administrator; insures that procedures used by secretaries in subordinate offices are consistent Bureau-wide.
  • Coordinates extensively with disparate organizational elements to direct the administrative work of the organization, based on knowledge of the Agency's mission, function, and substantive programs.
  • Serves as the first contact point with the Assistant Administrator (AA), handles all incoming calls and visitors in a professional and courteous manner; screens publications, directives, periodicals, and newspapers for significant information and brings it to the attention of the AA, when appropriate.
  • Arranges conferences for the AA; including preparing agendas, assembling briefing materials, notifying participants, and arranging luncheons and similar activities. As necessary, attends and records minutes of meeting/conference for later summarization and distribution; checks to insure that commitments made at meetings/conferences are met and keeps the AA informed on progress.
  • Drafts official correspondence, social and personal acknowledgments, congratulatory letters, acceptance letters, and routine office reports for the AA's signature, or responds under own signature when correspondence does, not need the personal attention of the AA.
  • Performs duties in connection with travel of the AA, to include: preparation of travel authorizations, advances of funds and itineraries; arranges for hotel reservations, visas, passports, and tickets; prepares travel vouchers for reimbursement.
  • Provides office automation, transcription, advice, guidance, and assistance to staff; works with users to define required data elements, desired format, and any arithmetic manipulation needed for the specified output; evaluates the office automation needs of the immediate work area and suggests off-the-shelf solutions or participates in documenting the requirements for developing a specialized application.



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In order to qualify at the GS-10 level, you must meet 1 year of specialized experience in the Federal service equivalent to the GS-9 grade level.  Examples of qualifying specialized experience include the following: prepared complex correspondence within a Bureau, Office or Division; managed a supervisor's calendar; scheduled meetings and coordinated meeting logistics; prepared agendas, screened callers and greeted visitors, monitored and evaluated incoming correspondence, disseminated information and responded to inquires; prepared reports and narratives of data and/or statistical materials; acted in a collaborative capacity with other work units to ensure the flow of information to and from the supervisor and/or the supervisor's work unit; performed travel functions such as requesting travel advances, preparing itineraries, arranged hotel reservations, airline ticketing and prepared travel expenses; prepared meeting minutes and used transcription devises.    

TYPING REQUIREMENT:  This position has an office automation (typing) requirement of 40 wpm. 

Multiple selections may be made  from any certificate of eligibles that result from this announcement.


We will us a multi-step process to evaluate and refer applicants:   Qualified applicants receive a score of 70 to 100.  You will be rated on your qualifications for this position as evidenced by your work experience, and the training you report on relative to this position that shows the degree to which you possess the competencies listed on this vacancy announcement.  USAID must be able to conduct reference checks as part of its assessment process.  Applicants who do not permit reference checks from previous employers may be disqualified.  

The assessment questionnaire is designed to measure the following competencies that are required for this position:

  • Clerical/Administrative
  • Customer and Personal Service
  • Technology Application
  • Planning and Evaluation
  • Oral Communication
  • Written Communication

Note:  Your answers to the assessments questions must be clearly supported in your resume.   Your resume must also support that you meet specialized experience requirement for the job.

To preview questions please click here.


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Working for USAID offers a comprehensive benefits package You may explore the major benefits offered to most Federal employees at by clicking on the link: Federal Benefits.

METRO ACCESS: This position is located at the USAID headquarters in the Ronald Reagan Building & International Trade Center, at 1300 Pennsylvania Ave., Washington, DC, within close proximity to metro access. 



WITHIN CLOSE PROXIMITY TO: Washington, D.C.'s historic monuments


DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

SELECTIVE SERVICE:  The Defense Authorization Act of 1986 requires that all male applicants born after 12/31/59 who are required to register under the Military Selective Service Act, be registered or they are not eligible for appointment to this position.  For further information concerning Selective Service requirements, please visit

TESTING DESIGNATED POSITIONS: These are Testing Designated Positions (TDPs) under the Agency's approved Drug-Free Work Place Program. All applicants selected for this position will be subject to random drug testing once they begin working for the Agency. 

CAREER TRANSITION PROGRAM: This program applies to Federal workers whose positions have been deemed 'surplus' or no longer needed, or an employee has been involuntarily separated from a Federal service position within the competitive service.  For information on how to apply and what documents to submit as a ICTAP or CTAP eligible, go to:

For more information please click on the following links:

EEO Policy Statement

Reasonable Accommodation


People with Disabilities


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Applications for this position are being processed through this on-line applicant assessment system that has been specifically configured for US Agency for International Development applicants. To begin the application process, please click on the "Apply Online" button to the right. All applicants will be considered without regard to race, color, religion, national origin, marital status, political affiliation, age, sex, sexual orientation, physical disabilities, membership in an employee organization, or any other non-merit factors. USAID provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process. The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:30 p.m., Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

Step 1 - Create or Upload a resume with USAJOBS ( - We suggest you go to the end of the Qualifications & Evaluation section of the job announcement to preview the online questions that you will answer in Step 3. You may need to customize your resume to ensure that it supports your responses to these questions. - You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.

Step 2 - Apply Online Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the USAID's CareerConnector website to complete the application process.

Step 3 - Answer the Online Questions and Submit Your Online Application this is your first time on USAID's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.

Step 4 - Review and Confirm Your Submission You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.

Step 5 - Submit Required Documents You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit. Document Upload: You may upload supporting documents in one of two ways: 1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. Or 2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you have located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded. In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS. Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet.  You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.


  • Resume showing relevant experience
  • Most recent copy of your SF-50 (Notification of Personnel Action)


Deborah Melton
Phone: 202-712-0949
Fax: 202-216-3345
Agency Information:
United States Agency for International Development
1300 Pennsylvania Ave NW
Washington , DC
Fax: 202-216-3345


Applicants are evaluated using an automated applicant assessment system.  After determining basic eligibility and qualifications, the supplemental questionnaire will be used to identify the best qualified applicants to be referred to the hiring manager for consideration and possible interviews.  We will notify you of the outcome after each of these steps.  After making a tentative job offer, we will conduct a suitability/security background investigation.  A final job offer is contingent upon a favorable suitability determination and a favorable SECRET level security clearance investigation and determination.

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