This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory Support Services Specialist

Department:Department Of Justice

Agency:Offices, Boards and Divisions

Job Announcement Number:12-CRD-027 (MPP)

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$89,033.00 to $115,742.00 / Per Year


Thursday, September 27, 2012 to Wednesday, October 10, 2012




Full Time - Permanent




1 vacancy in the following location:
Washington DC Metro Area, DC United States


Applications will be accepted from current and former competitive service Federal employees, (please submit SF-50 (Notification of Personnel Action) in order to confirm your status) VEOA eligible’s and people under special hiring authorities.



The Department of Justice is the principal federal agency charged with enforcing federally-protected civil and constitutional rights. The Division's mission comprises two prongs: (1) vigorous enforcement of the criminal laws prohibiting civil rights abuses, including 'color of law' violations by state officers, trafficking in humans, conspiracy to violate federally protected rights, and criminal interference with housing rights; and (2) defending individuals' federal civil rights through a panoply of means including civil litigation, consent orders, settlements, technical assistance, public outreach, and education programs.

In support of the enforcement responsibilities of the Division, the Administrative Management Section provides a diverse array of management and technical services.  These services include, but are not limited to, personnel administration, budget formulation and execution, facility services, mail and file operations, and automated systems. 

Civil Rights Division (Division) offices are near the Metro transportation system or other public transportation, and are conveniently accessible to restaurants, museums and other Washington, D.C. area attractions.  Most jobs in the Division offer alternative work schedules and other family friendly opportunities.  Most employees who commute by public transportation are eligible for a transit subsidy benefit.




  • U.S. Citizenship.
  • Background and/or Security Investigation required.


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This position is located in the Administrative Management Section of the Civil Rights Division.  The incumbent serves as the Deputy Director, Facilities and Mail Management Staff.  As such, performs the following duties/responsibilities.

  • Coordinates the Division’s space, mail and records management needs.  This includes providing day-to-day management of Division facilities especially in the instances of maintenance of lighting, HVAC and electrical power, interfacing with senior management, lessors and architects.
  • Plans, schedules, and assigns work to subordinates.  Establishes guidelines and performance expectations for staff members; provides feedback and evaluates employee performances.  Provides advice, counsel and/or instruction to staff members.  Effects disciplinary measures as appropriate to the authority delegated in this area.  Carries out Equal Employment Opportunity (EEO) policies and programs. In addition, incumbent is responsible for overseeing the Division’s controlled correspondence process, correspondence tracking system, and maintaining and retrieving Division case records and subject matter files.
  • Analyzes organizational policies and procedures, and makes recommendation for improvements.  Develops a variety of written materials pertaining to service operations.
  • Performs duties related to the management, coordination, and control of property or equipment.  Develops, conducts, and/or implements policies and procedures required to maintain an equipment control program.
  • Follows applicable laws and regulations in performing space planning and design layout.  Performs functions such as gathering data, inspecting allotted locations, developing layout plans, and coordinating the implementation of layout work.
  • Identifies and analyzes telecommunications system requirements.  Analyzes requirements for user communication needs.  Plans, schedules, acquires implements, installs, modifies, and tests both voice and data telecommunications lines as well as associated equipment and services.


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Applicants must have one year of specialized experience equivalent to the GS-12 level in the Federal Service to meet the minimum qualifications for this position. 


Examples of specialized experience include experience that has equipped the applicant with the particular knowledge of the methods and procedures for providing or performing a variety of functions and services.   This includes experience working in AutoCAD systems, updating and revising floor plans, providing detailed AutoCAD drawings for various work request and Facilities Management requirements, knowledge of telecommunications systems, reviewing Architectural and Engineering documents, supervising staff and the ability to multi-task.


You must be a U.S. citizen to qualify for this position.
Entrance on duty is contingent upon completion of a pre-employment security check.  Continued employment is also contingent upon the satisfactory completion of a background investigation, adjudicated by the Department of Justice.
You must meet time-in-grade requirements within 30 days after the closing date of this announcement.
Selectee may be required to serve a 1 year probationary period for supervisory (or managerial) position.


The resume you submit for this position will be reviewed to determine whether your experience is sufficient to meet the specialized experience requirements as outlined in this announcement.  Your resume must reflect that you possess the competencies below.


NOTE:  Applicants who meet the minimum qualifications for this position will be contacted to prepare a written narrative for each of the competencies below.  Your responses to the statements below will be evaluated to determine your rating.

• Knowledge of policies, procedures, and standards associated with space planning, layout, and interior design pertaining to federal buildings.
• Knowledge of the federal regulations relating to handling, disposing, and retrieving of records, cases and materials.
• Ability to supervise.
• Ability to communicate effectively other than in writing.
• Ability to communicate in writing.


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The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. This link provides an overview of the benefits currently offered to Federal employees


You must submit all required information by 11:59 pm EST on the closing date of this announcement.  If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.

The materials you send with your application will not be returned.
Relocation expenses have not been authorized.
All U.S. Department of Justice positions are subject to drug testing. You must successfully pass a drug test in order to be selected.
The Civil Rights Division participates in the E-Verify Program.
One or more positions may be filled from this announcement if identical vacancies occur 90 days from the date of the issuance of the certificates.

Interagency Career Transition Assistance Plan (ICTAP). The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at:

Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at:

Veterans Employment Opportunity Act (VEOA): VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a Veteran Employment Opportunities Act (VEOA) appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under the VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See

Applications delivered using government mail or postage will not be accepted.


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Applicants must either fax or e-mail their application in by 11:59 PM EST on the closing date for this position.  Please submit your application via fax at 202-514-6603 or by email to  If you are submitting your application via e-mail, please indicate the Vacancy Announcement Number and position title in the subject line.  


(are permissible w/ initial application only if specified in announcement.)


  • Resume showing relevant experience (cover letter optional). Applicants should clearly indicate all experience [including dates (month and year) and number of hours spent per week], training; include volunteer work experience, education, and awards relevant to the qualification requirements. Training or self-development activities must reflect course title; classroom hours completed and date(s). Do not send position descriptions. 
  • Veterans' preference documentation, if applicable. 
  • CTAP/ICTAP documentation, if applicable. 
  • SF-50, Notification of Personnel Action

All current Federal employees must provide a copy of their current Performance Appraisal (must be within 15 months from the closing date of the announcement).

Applicants unable to provide their most recent performance appraisal must provide written justification for its absence.



Betsy Allen
Phone: (202)514-3934
Fax: (202)514-6603
Agency Information:
U S Department of Justice Civil Rights Division
Civil Rights Division
600 E Street NW
Room 3105
20004 Fax: (202)514-6603


We will notify you of the outcome after each step of the recruitment process has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.  We expect to make a final job offer within 80 days after the closing date of the announcement.
EEO Statement:

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non-merit factor.


Reasonable Accommodation Statement:

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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Job Announcement Number:

12-CRD-027 (MPP)

Control Number: