Basic Requirement: You must have information technology related experience demonstrating each of the four competencies listed below.
1. Attention to Detail--Is thorough when performing work and conscientious about attending to detail.
2. Customer Service--Works with clients and customers to assess their needs, provides information or assistance, resolves their problems or satisfies their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication--Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving--Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience Requirement: In addition to meeting the Basic Requirement above, you must also have at least one full year of specialized experience equivalent to the GS-12 level in the Federal service. Your experience must include: assisting with the design and development of information systems that employees use to perform fundamental business processes; overseeing successful requirements gathering and review technical program documents; conducting analyses of business processes for which systems are being developed and enhanced and assisting the customer in selecting the most effective methods for specifying program and data requirements; consulting with customers to refine functional requirements and translate functional requirements into technical specifications; developing user and technical documentation; evaluating information systems for efficiency, economy and accomplishment of stated goals and objectives; and planning and directing team studies in order to develop recommendations and proposals for management.
Only experience obtained by the closing date of this announcement will be considered.
Status candidates must meet time in grade requirements (52 weeks at the next lower grade level.)
HOW YOU WILL BE EVALUATED:
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
-Skill in applying systems analysis principles and techniques.
-Ability to assess new system design methodologies to improve software quality and accurately represent customer requirements.
-Knowledge of IT systems development life cycle management.
-Knowledge of systems testing and evaluation principles.