This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply


Department:Department Of Homeland Security

Agency:Immigration and Customs Enforcement

Job Announcement Number:DAL-INV-743373-MP-TRV

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$96,690.00 to $125,695.00 / Per Year


Wednesday, September 26, 2012 to Tuesday, October 09, 2012




Full Time - Permanent




1 vacancy in the following location:
Houlton, ME United StatesView Map




Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Immigration and Customs Enforcement is the principal investigative arm of the U.S. Department of Homeland Security (DHS) and the second largest investigative agency in the Federal government. Created in 2003 through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE now has more than 20,000 employees in more than 400 offices in the United States and 47 foreign countries around the world. ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to 


NOTE:  It is important that applicants provide a valid email address and thoroughly read all correspondence.

Who May Apply: Current U.S. Immigration and Customs Enforcement employees in a permanent GS-1811-14 position with competitive status and current U.S. Immigration and Customs Emforcement employees that have formerly served in a permanent GS-1811-14 position with competitive status. *This is not for promotional opportunity but for reassignment.*


Organizational Location: This position is located in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations, SAC Boston, MA, RAC Houlton, Maine.


·         The ICE Homeland Security Investigations (HSI) directorate is a critical asset in the ICE mission, responsible for investigating a wide range of domestic and international activities arising from the illegal movement of people and goods into, within and out of the United States.

·         HSI investigates immigration crime, human rights violations and human smuggling, smuggling of narcotics, weapons and other types of contraband, financial crimes, cybercrime and export enforcement issues. HSI special agents conduct investigations aimed at protecting critical infrastructure industries that are vulnerable to sabotage, attack or exploitation.

·         In addition to criminal investigations, HSI oversees the agency’s international affairs operations and intelligence functions. HSI consists of more than 10,000 employees, consisting of 6,700 special agents, who are assigned to more than 200 cities throughout the U.S. and 47 countries around the world.

·          HSI conducts criminal investigations against terrorist and other criminal organizations who threaten national security. HSI combats worldwide criminal enterprises who seek to exploit America’s legitimate trade, travel and financial systems and enforces America’s customs and immigration laws at and beyond our nation’s borders.

Relocation ExpensesRelocation expenses are authorized pending availability. 



This position is approved for Secondary Law Enforcement coverage under 5 USC 8331 and 840 (17). Previous experience in a primary (rigorous) law enforcement position or equivalent outside the Federal Government is a prerequisite. Coverage is extended only if this position immediately follows service in a law enforcement positions. FERS applicants for this position must have completed three (3) years of service in a rigorous position (AKA primary) position in order to continue coverage upon selection.


  • U.S. Citizenship
  • Ability to pass Background Investigation and Drug Screen for Fed employment
  • Relevant experience (see Qualifications and Evaluations Tab)
  • Complete application package (see How to Apply Tab)


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As a Supervisory Criminal Investigator (RAC) you will perform the following duties:


  • Serve as Resident Agent in Charge (RAC) of an Immigration and Customs Enforcement (ICE) satellite or sub office;
  • Be responsible for the administration, management and conduct of all investigative activities, programs and special operations within the assigned area of responsibility;
  • Supervise investigative and/or intelligence gathering functions;
  • Plan and develop national and special investigative programs, making recommendations for the introduction of new programs, conduct of pilot programs and acceleration of existing programs;
  • Conduct or direct the conduct of continuous comprehensive assessments of various investigative activities, personally observing field operations or planning and directing the conduct of field inspections and surveys and the review and analysis of reports and recommendations;
  • Perform the administrative duties and human resource management functions relative to the staff supervised; plan and schedule on-going workload assignments; set and adjust work to be accomplished by subordinates; adjust program and project priorities; and prepare schedules for work completion. Establish guidelines and performance expectations for staff members, which are communicated through the formal employee performance management system; provide informal feedback and periodically evaluates employee performance;
  • Provide advice, counsel, and/or instruction to staff members on both work and administrative matters, interview candidates for position to be filled in the organization; recommend or approve appointments, selections, or reassignments to position appropriate to the selection authority delegated. Effects disciplinary measures as appropriate to the authority delegated in this area. Carry out Equal Employment Opportunity (EEO) policies and program activities.



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You qualify at the GS-14 level if you possess one (1) year of specialized experience performing duties such as:

  • Directing complex criminal investigations with interregional/national/international dimensions;
  • Providing leadership and training to lower level agents;
  • Planning and conducting criminal investigation with extensive jurisdictional problems;
  • Developing criminal investigation strategies in cooperation with federal, state, and local law enforcement operations;
  • Devising new investigative techniques.

Qualification requirements must be met by the closing date of this announcement. 

Qualification claims will be subject to verification.


  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. 
  • Time in Grade:  Current Federal employees must have served 52 weeks at the next lower grade in the Federal service.  Time-in-grade requirements must be met by the closing date of this announcement.
  • Firearms Requirement: You will be required to carry a firearm while performing duties of this position. Maintaining firearm proficiency is also mandatory. You must satisfactorily complete (or have previously completed) the firearms component of the Criminal Investigation Training Program at Glynco, Georgia. Any person who has been convicted of a misdemeanor or felony crime of domestic violence cannot lawfully possess a firearm or ammunition. Candidates under consideration will be required to certify whether they have ever been convicted of such an offense. False or fraudulent information provided by candidates is criminally punishable by fine or imprisonment.
  • Travel: You will be required to travel frequently.
  • Mobility Agreement: This position may require you to be reassigned to different geographic locations. Accordingly, you will be required to sign a mobility agreement, which will remain in effect through the duration of the assignment.
  • Motor Vehicle Operation: You must possess a valid automobile drivers license at the time of appointment.
  • Law Enforcement Retirement: This position meets the eligibility criteria for law enforcement retirement under both the Civil Service Retirement System (CSRS) and the Federal Employees Retirement System (FERS). Employees covered by either retirement system that reach age 50 or over with at least twenty years of service as a law enforcement officer are qualified for law enforcement retirement. In addition, employees covered by FERS (all new hires to the Federal government) of any age with at least 25 years of service as a law enforcement officer are qualified for law enforcement retirement. Finally, employees who reach age 57 with at least twenty years of service as a law enforcement officer are subject to mandatory retirement.
  • Law Enforcement Availability Pay (LEAP): LEAP is approved for these positions to compensate employees for unscheduled duty in excess of the 40-hour work week.
  • Supervisory/Managerial Probationary Period: You may be required to serve a twelve month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.


We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire.  The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job: expert knowledge of, and skill in applying the laws and regulations that define the programs directed; expert knowledge of, and skill in applying, the investigative, problem-solving, and enforcement techniques of the program; and in-depth, up-to-date knowledge of trends that develop in reaction to social and economic conditions or to pressures exerted by the enforcement program itself; skill in applying this knowledge in developing new methods and approaches in planning, integrating, and evaluating programs for the agency; knowledge and skill to advise other specialists in and outside the agency, as well as top managers and decision-makers, on issues relating to developing, communicating, or enhancing program matters involving interaction with all of the agency's interest groups, both nationally and internationally; demonstrated ability to communicate effectively, both orally and in writing, for purposes of conducting briefings and making reports.


Based on your responses, you will receive a score from the Assessment Questionnaire between 70 and 100.  Those applicants who score the highest will be referred to the hiring manager and may be called for an interview. 



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DHS offers competitive salaries and an attractive benefits package, including:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to and select “benefits.” 


This is a supervisory position, under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a 1-year probationary period. You may also be required to complete an appropriate supervisory training course within the one year of assignment to this position.


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To apply for this position, you need only submit a complete initial Application which includes:

1. Your Résumé
2. A complete Occupational Questionnaire
3. Required documents to support your minimum qualifications and eligibility (see Required Documents section below)

The complete initial Application must be submitted by 11:59 PM (EST) on Tuesday, October 09, 2012. To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. 

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 743373.  Fax your documents to 1-478-757-3144.


If You Cannot Apply Online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.

2. Print this 1203FX form to provide your response to the occupational questionnaire, and

3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


  • Resume showing relevant experience (education, training, and/or work experience; work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
  • If you are a current or former Federal employee, SF-50 or equivalent documenting competitive status.  (Current ICE employees are not required to provide SF-50). 

Applications and supporting documentation will not be accepted by mail or email.  If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Tuesday, October 09, 2012 for further instructions.

You must submit all required information by Tuesday, October 09, 2012.  If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.  Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.


Toi R. Vann
Phone: (214)905-5787
Agency Information:
ICE Dallas Service Center
7701 N Stemmons Freeway
6th Floor
Dallas, TX


Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.  We will notify you by email the outcome after each of these steps has been completed.  Your status will also be updated on your USAJobs and Application Manager accounts throughout the process. We expect to make a final job offer within 90 days after the deadline for applications.  If you are selected, we will conduct a suitability/security background investigation.


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