This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Deputy Director of Human Resources

Agency:National Credit Union Administration

Job Announcement Number:NCUA-SSP-MP-12-13

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$152,337.00 to $201,085.00 / Per Year


Monday, September 10, 2012 to Wednesday, October 10, 2012




Full Time - Permanent




01 vacancy - Alexandria, VA United StatesView Map


All current and former federal employees with competitive status, reinstatement eligibles, Interagency Career Transition Assistance Program (ICTAP) eligibles, Veterans (VEOA and 30% Disabled), and special non-competitive appointment eligibles (e.g., Persons with Disabilities, Certain Military Spouses, Peace Corps and Vista Volunteers, etc.)).




Introduction to the Agency: Invest in your nation's future, make a difference in your community....gain from the experience.  At the National Credit Union Administration ( NCUA) you're not just a number, working to make quotas or improve the bottom line, you have the opportunity to make a difference,  NCUA is the federal agency that charters and supervises federal credit unions and insures savings in the federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF), a federal fund backed by the full faith and credit of the United States Government.

As the Deputy Director of Human Resources, the incumbent has responsibility for assisting the Director in planning, directing and implementing a comprehensive human resources management program for NCUA.  The incumbent will also function as a senior advisor to NCUA senior management and the NCUA Board on the formulation, development and implementation of NCUA-wide human resources, human capital management, and diversity management program matters.


  • You must be a U.S. Citizen.
  • Suitable adjudication of Background/Security Investigation is required.
  • Relocation expenses are authorized for permanent NCUA employees only.
  • You must complete a Public Financial Disclosure Form.


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As the Deputy Director of Human Resources you will:

Provide expert advice and assistance to the Director, OHR, agency executive staff, and managers and supervisors on the interpretation of human resources laws, rules, and regulations, particularly as they relate to staffing and recruitment, classification and position management, employee relations and employee benefits, performance management, compensation, labor relations, background investigations and security clearances, and human resources automated personnel records systems.


Work in partnership with management to develop new ways to improve customer service.  Originate and lead human resources practices and objectives that will provide a customer service, employee-oriented, high performance culture that emphasizes empowerment, quality, productivity, goal attainment and the recruitment and on-going development of a superior workforce.


Develop clear and concise written materials, including policies, procedures, memoranda, etc., which assist in the operation of the agency and the achievement of agency goals. Provide assistance to the Director in establishing objectives and goals in support of NCUA's strategic plan.


Assume assigned responsibilities from the Director, OHR related to reviewing, establishing and monitoring completion of OHR program goals, objectives, and priorities.


Work on special projects for the Director, Executive Director, or other senior staff that have agency-wide impact. Recommend long range program plans, goals objectives, and milestones which serve as basis for substantive change in the organization and administration of programs.





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One year ( 12 months ) equivalent to the CU-15 level ( GS-15 or SL equivalent) in the federal service which included experience managing federal human resources programs; advising agency management on human resources programs, developing human resources policies and procedures, supervising a human resources staff; planning and coordinating major aspects of a human resources program, such as recruitment and staffing, job evaluation and position management, compensation, employee relations, labor relations, and training and development.


You must meet the qualifications for this position by the closing date of this announcement. 


You must provide specific details in your resume as to how your work experience meets the specialized experience for this position. Please include the month, year, and hours worked for each position held. Failure to provide specific details in your resume will result in an ineligible rating due to not meeting the specialized experience.

Ensure that your experience and accomplishments reflect the Executive and Technical Competencies.


Please provide the names, current addresses, and telephone numbers of three professional references.

EXECUTIVE/TECHNICAL COMPETENCIES: You must clearly demonstrate in your resume that you possess all the executive competencies listed below. We recommend that your resume emphasize your level of responsibilities, the scope and complexity of
programs managed, and your program accomplishments, including the results of your actions. Do not submit separate statements addressing these competencies.

1. Leading Change. This competency encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity.

2. Leading People. This competency involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals.

3. Results Driven. This competency stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies.

4. Business Acumen. This competency involves the ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organization's mission, and to use new technology to enhance decision-making.

5. Building Coalitions/Communication. This competency involves the ability to explain, advocate and express facts and ideas in a convincing manner, and to negotiate with individuals and groups internally and externally. It also involves the ability to develop an expansive professional network with other organizations, and to identify the internal and external policies that impact the work of the organization.



Mastery of federal human resources management principles, practices, methods, techniques and statutory and regulatory requirements to design, implement, and manage a comprehensive human resources management program that includes the full range of human resources areas to support an agency's goals and objectives while ensuring compliance with federal laws, rules, and regulations. ( MANDATORY)



First, your application package will be reviewed for completeness (resume and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this announcement. Second, your resume will be reviewed to determine if you meet the basic qualification/specialized experience requirements. Third, if you meet those requirements, your resume will be evaluated by a NCUA Executive Resources Board (ERB) rating and ranking panel to determine the extent to which you possess the required executive and technical competencies. Best Qualified candidates will be referred to a NCUA ERB interview panel for a possible interview. The ERB interview panel will make recommendations on final selections to the appointing authority.


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NCUA participates in all Federal Benefits programs including but not limited to: Leave, Health Benefits, Life Insurance, Retirement Benefits, Long Term Care and Flexible Spending Account.


SALARY: Pay will be set using NCUA's Compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR)which includes a locality rate of 21.87 percent for the Alexandria, VA geographical area. Salary is set by the NCUA Board, unless delegated to the Executive Director, and is based on the position's and the individual's potential contribution to the agency's overall strategic goals and the executive qualifications of the successful candidate.  


Other Key Requirements: You must serve a one-year managerial probationary period if you have not done so. A managerial probationary period must be completed even if you have completed a supervisory probationary period.

Relocation: If you are a current NCUA employee, your relocation expenses are authorized in accordance with NCUA relocation policies. If you are not a current NCUA employee, NCUA will pay to move your household goods in accordance with NCUA relocation policies.


If selected, you must complete a Public Financial Disclosure Form.




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To apply for this position, you must provide a complete Application Package which includes:

1.  Your Resume

2.  A complete Assessment Questionnaire

3.  Other supporting documents as outlined in this vacancy announcement


To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the assessment questionnaire.  Please ensure you click the Submit My Answers button at the end of the process.


Note:  To return to a previously Saved or Incomplete application you may use the following link:

To fax supporting documents you are unable to upload, compete this cover page using the following Vacancy ID  739709.  Fax your documents to 1-478-757-3144.


If you cannot apply online:

1. Click the following link to view and print the assessment questionnaire  View Occupational Questionnaire, and

2.  Print this 1203FX form to provide your response to the assessment questionnaire and

3.  Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.





VETERANS: If you wish to be considered under the VEOA or 30%DISABLED Veteran's Authority, you must submit a copy of your Veteran's Documentation (DD-214 (Member 4 Copy), VA letter, SF-15).

SPECIAL EMPLOYMENT CONSIDERATION:  To receive consideration for a special appointment authority (severely disabled, Peace Corps or Vista volunteers, certain military spouses, etc.) you must submit all required documents supporting your claim.

SF-50: ( All current and former Senior Executive Service federal employees): Since NCUA's SS positions are career positions in the competitive service, you must also submit a Notification of Personnel Action, SF-50, from a previous federal position held with permanent tenure in the competitive service (i.e. and SF-50, from a previous GS-15 position). Holding a career SES appointment alone does not give you eligibility to be considered under this announcement.

ICTAP/CTAP: Federal employees seeking ICTAP/CTAP eligibility must submit proof of their eligibility:

·          Copy of agency notice;

·          Most recent performance rating; and

·          SF-50 noting current position, grade level and duty location.

To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must receive an 85 or above on the rating criteria for this position. For additional information, click CTAP .

PLEASE NOTE: You have three options for submitting your documentation: 1) you can upload documents from your USAJOBS account; 2) upload documents from your personal computer; 3) or fax documents.  Please follow the system prompts to submit your documents.  Not all documents will apply to you and you only need to submit those that are applicable to your situation.


Lisa Bazemore
Phone: (703)518-6578
Agency Information:
National Credit Union Administration
1775 Duke Street
Third Floor
Alexandria, VA


You will receive an email that your resume has been received from the USAJobs website. You can check the status of your application by logging back into your USAJobs account.

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