This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Financial Literacy and Outreach Analyst

Agency:National Credit Union Administration

Job Announcement Number:OCP-12-MP-505MB

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$83,880.00 to $139,799.00 / Per Year


Thursday, August 23, 2012 to Wednesday, September 5, 2012




Full Time - Permanent




1 vacancy in the following location:
Alexandria, VA United StatesView Map


All current and former federal employees with competitive status, reinstatement eligibles, Interagency Career Transition Assistance Program (ICTAP) eligibles, Veterans (VEOA and 30% Disabled), and special non-competitive appointment eligibles (e.g., Persons with Disabilities, Certain Military Spouses, Peace Corps and Vista Volunteers, etc.). This position is also being advertised under vacancy announcement OCP-12-DEU-405MB for all U.S. Citizens.



Invest in your nation's future, make a difference in your community...gain from the experience. At the National Credit Union Administration (NCUA), you're not just a number, working to make quotas or improve the bottom line, you have the opportunity to make a difference. NCUA is the federal agency that charters and supervises federal credit unions and insures savings in federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF), a federal fund backed by the full faith and credit of the United States Government.

The Financial Literacy and Outreach Analyst position is located in the National Credit Union Administration (NCUA), Office of Consumer Protection (OCP). The incumbent serves as a technical advisor for financial literacy and education. The incumbent assists in the development and implementation of financial literacy and education policy and programs.


  • You must be a U.S. Citizen.
  • Must be able to lift and carry up to 50 pounds
  • Suitable adjudication of background/Security Investigation is required.
  • Relocation expenses are authorized for NCUA employees only.
  • A probationary/trial period may be required.
  • Mobility Agreement is required.


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- Prepares education materials and meets with consumer organizations and other consumer advocate groups to stay current with emerging consumer protection issues.

- Analyzes, evaluates, and provides technical assistance with respect to financial literacy and outreach intimates. Recommends policy options and initiatives for presentation to the OCP Director and the NCUA Board.
- Analyzes, reviews, and implements initiatives to ensure the objectives, approaches, and practices conform to current national and agency requirements and policies.

- Analyzes and evaluates the need for policy initiatives in financial literacy and outreach and identifies deficiencies in existing policies and regulations.
- Advises the Director of Consumer Compliance Policy and Outreach and other senior NCUA officials regarding the need for new or improved policies.
- May represent the agency on working groups, task forces, committees, or at conferences and other events iinvolving financial literacy and outreach matters.


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One full year of specialized experience equivalent to CU/GS-12 level that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience is defined as knowledge of the credit union industry, consumer protection and consumer compliance laws and regulations in order to analyze, evaluate, and provide technical assistance with respect to financial literacy and outreach initiatives relating to the financial industry AND experience representing the organization at meetings, conferences and other events involving financial literacy and outreach.

You cannot qualify for this position based on education. You must meet the specialize experience as outlined in the vacancy announcement "See Qualifications".

You must meet the qualifications for this position by the closing date of this announcement. KNOWLEDGE, SKILLS, AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of the Credit Union Industry.
2. Ability to communicate effectively orally and in writing.
3. Ability to conduct effective workshops and educational programs.
4. Knowledge of consumer protection and consumer compliance laws and regulations.


First, your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation).  You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.  Second, if you have a complete application package, your RESUME will be reviewed to determine if you meet the basic qualifications and specialized experience requirements (see "Qualification and Evaluations" section).  You must provide specific details in your resume as to how your experience meets the specialized experience.  Third, if you are determined to be qualified for the position, your resume and supporting documentation will be compared to your responses to the assessment questions.  The numerical rating you received is based on your responses to the questions.  If upon review it is determined that your resume and supporting documentation do not support your responses to the questions, your numerical rating may be adjusted and you may be excluded from consideration for this position.



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NCUA participates in all Federal Benefits programs including but not limited to: Leave, Health Benefits, Life Insurance, Retirement Benefits, Long Term Care and Flexible Spending Account.


SALARY: Pay will be set using NCUA's Compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes a locality rate of 24.87 percent for the Alexandria, VA geographical area.



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To apply for this position,
click the "Apply Online" button and follow the prompts to create or log in to your USAJOBS account.
1. Submit your resume.
2. Complete the online questionnaire (See "Qualification and Evaluations" tab).
3. Submit all required documents (see "Required Documents" section).

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience. Failure to provide details will result in an ineligible rating. YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in a lower or ineligible rating.

To begin the process, click the Apply Online button to create an account or login to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

NOTE: To return to a previously Saved or Incomplete application you may use the following link:

To Fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID: (729786). Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, and

2. Print the 1203FX form to provide your responses to the assessment questionnaire and

3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


PLEASE REVIEW THE REQUIRED DOCUMENTS SECTION CAREFULLY AND FOLLOW THESE DIRECTIONS TO ENSURE YOUR APPLICATION IS COMPLETE. PLEASE NOTE: 1. After you have answered the online questionnaire, you will be prompted to submit required documents. 2. You have three options for submitting your documentation: you can upload documents from your USAJOBS account; upload documents from your personal computer; or fax documents. Please follow the system prompts to submit your documents. 3. Not all documents will apply to you and you only need to submit those that are applicable to your situation. 4. Each document type must be uploaded separately. All required documents must be received by 11:59:59 PM EST on the closing date of the announcement. TO RECEIVE CONSIDERATION FOR THIS ANNOUNCEMENT:

If you wish to be considered under the VEOA, VRA, 30% DISABLED Veteran's Authority, you must submit a copy of your Veteran's Documentation (DD-214 (Member 4 Copy), VA letter, SF-15). Please annotate on your application the type of non-competitive appointment you are seeking.

SPECIAL EMPLOYMENT CONSIDERATION: You can apply for a non-competitive appointment if you meet the eligibiity requirements for a special appointment such as those authorized for the severely disabled, disabled veterans, certain military spouses, and Peace Corps or Vista volunteers, etc. Please annotate on your application the type of appointment you are seeking and submit proof of your eligibility to be considered under that special appointing authority.

SF-50: Current and former federal employees must submit a Notification of Personnel Action, SF-50, that indicates grade, status and tenure. Please do not submit an SF-50 for a cash/time off award.

NON-COMPETITIVE PROCEDURES: If you wish to receive consideration under NON-COMPETITIVE PROCEDURES, you must submit a copy of your SF-50 reflecting the effective date of your grade level to the CU-11 or higher, or an SF-50 that reflects you competed and were selected for a position with the target grade level of CU-11 or higher on a permanent basis in the competitive service.

ICTAP/CTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:

  • Copy of agency notice;
  • Most recent performance rating; and
  • SF-50 noting current position, grade level and duty location.

To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must receive an 85 or above on the rating criteria for this position. For additional information, click CTAP.

DISABILITY: You can apply for a noncompetitive appointment if you meet the eligibility requirements. You must submit proof or your disability and a certification of job readiness. If you are a veteran with a disability, you should contact a Department of Veterans Affairs vocational rehabilitation counselor for proof of disability and certification of job readiness.





Lisa Bazemore
Phone: (703)518-6578
Agency Information:
National Credit Union Administration
1775 Duke Street
Third Floor
Alexandria, VA


You will receive an email that your resume has been received from the USAJobs website. You can check the status of your application by logging back into your USAJobs account.

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