This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply


Department:Department Of Homeland Security

Agency:Customs and Border Protection

Job Announcement Number:MHCBPDE-658993-JTO

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$15.59 to $18.18 / Per Hour


Friday, May 18, 2012 to Thursday, May 24, 2012




Full Time - Permanent




1 vacancy - El Paso, TX United StatesView Map
1 vacancy - McAllen, TX United StatesView Map


United States Citizens


Customs & Border Protection (CBP):  Securing America's Borders

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling.  DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters.  The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations.  Make an impact; join DHS.
Discover a challenging and rewarding career in CBP, the sole organization responsible for securing the nation's borders.  At U.S. Customs and Border Protection, we:
•Screen passengers, vehicles, and shipments entering our country
•Seize illegal narcotics, vehicles, and agricultural products
•Prevent unauthorized entry into the country
•Rescue individuals who fall into dangerous conditions traversing our border
For more information about CBP's mission, activities, and careers, please see
This position will allow you to use your expertise in warehouse, forklift and inventory services to CBP.  This position starts at a salary of $15.59 per hour.  Apply for this exciting opportunity!
Who May Apply:
•Open to all U.S. Citizens.  Individuals who are eligible under a Special Appointing Authority should refer to the “Special Appointing Authority” paragraph in the” Other” Section of this vacancy announcement.
•Status candidates may also apply at
•For definitions of terms found in this announcement, please see
Organizational Location:  This position is located within U.S. Customs and Border Protection, Office of Border Patrol, McAllen Station, McAllen, TX and El Paso Sector Headquarters, El Paso, TX.
The following link displays the locality pay tables by geographic area:
One or more selections may be made using this job opportunity announcement.


  • You must be a U.S. Citizen to apply for this position
  • You may be required to successfully complete a background investigation
  • Males born after 12/31/1959 must be registered with Selective Service
  • You may be required to pass initial and random drug testing
  • You must be able to meet job-related medical standards
  • You must possess a valid driver’s license


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Your duties will include:
•You will pack, unpack, sort stack warehouse bins and move items;
•maintain stock and inventory and enter and maintain an automated inventory system;
•determine material hold locations most suitable for assembling each shipment as well as locating trucks and other conveyances to transport materials. 
•Perform routine inspection checks for any freight damages and promptly reporting to contractor for immediate action. 
•You will operate trucks from ½ ton to less than 4-ton capacity to transport equipment and materials assuring that cargo is property loaded, distributed, and secured;
•operate forklifts to move, load or unload, transfer, transport, and stack palletized goods, materials and supplies from one location to another.


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You will be evaluated on your ability to perform the duties of the position rather than the length of experience.  Eligibility will be determined by the relevance, scope and quality of all experience and training, regardless of where or how acquired.
You must have experience receiving, storing, assembling for issue or shipment; shipping a variety of supplies and materials, and equipment; processing material into and out of a supply system, including tallying items against shipping documents, palletizing, stacking, and otherwise placing and arranging items in storage locations in consideration of their size, weight, quantity, type, stock number and other factors; and an understanding of procedures to be followed.
You must meet all qualification requirements, including education and any selective placement factors, subject to verification at any stage of the application process by Thursday, May 24, 2012.

Physical and Environmental Conditions: You will work on hard surfaces and in work areas that require standing, stooping, bending and working in tiring and uncomfortable positions.  You will frequently lift and carry supplies, materials, and equipment that weigh up to 70 pounds.  You may occasionally handle items that weigh over 70 pounds and work around hazardous material.
Warehousing work is performed inside and outside.  You may work in areas that are hot, cold, damp, drafty, poorly lighted.  You may work in bad weather in such outside areas as open docks and storage yards.  The work may be dirty, dusty, and greasy.  You will be frequently exposed to the possibility of cuts, scrapes, bruises, falls or injury from falling objects, collisions, shifting loads, overturning, mechanical conveyor systems or other material handling equipment.


We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, we will use an online self-assessment questionnaire to place you in one of three categories based on your experience, education and training.  The knowledge, skills, and abilities needed to perform this job are:
•Ability to communicate orally and in writing.
•Ability to organize and arrange stock in the storage area, conduct and maintain inventory of supplies and equipment.
•Knowledge of IBM compatible computer systems.
•Ability to determine program needs after analyzing information
If you meet the minimum qualifications, you will be placed in one of the following categories:
1.Best Qualified:  Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
2.Well-Qualified:  Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
3.Qualified:  Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.  To preview the job questionnaire, see View Occupational Questionnaire.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found at:  To be considered well qualified under CTAP/ICTAP, you must be placed in the well qualified category for this position, as described above.  In addition, you must submit the supporting documents listed in the "Required Documents" section of this announcement.
Veterans:  Veterans with 5 point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify.  Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.  This position is not considered scientific/professional.  For information on veterans' preference, please see:


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DHS offers competitive starting salaries and an attractive benefits package, including: health insurance, Thrift Savings Plan (similar to a 401(k)), Flexible Spending Account, retirement plan, life and long-term care insurance, Employee Assistance Program, personal leave days and paid Federal holidays.  Other benefits may include: flexible work schedules, telework, tuition reimbursement, transportation subsidies, uniform allowance, health and wellness programs, and fitness centers.  DHS is committed to employee development and offers a variety of employee training and development opportunities.  For more information, go to and select "Benefits".


Residency:  If you are not currently a CBP employee, you must meet one or more of the following primary residency criteria for the last three years prior to applying to this announcement:
1.Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations);
2.Worked for the United States government as an employee overseas in a federal or military capacity; or
3.Been a dependant of a United States federal or military employee serving overseas.
Exceptions may be granted if you provide complete state-side coverage information regarding participation in "Study Abroad" programs, overseas church missions, or state-side addresses of anyone who worked or studied with you overseas.  You must provide information and related documentation at the time of application.
Special Appointing Authority:  Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs.  To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. 
Military spouse:
Individuals with Disabilities:
Peace Corps/VISTA and other miscellaneous hiring authorities:
Separate referral lists may be generated for applicants eligible to be appointed under a non-competitive special appointing authority.  You must provide documentation supporting your eligibility prior to the closing date of this announcement (please see "Required Documents").  If you have any questions regarding your eligibility, please contact the Human Resources Specialist listed at the end of this job opportunity announcement.
Background Investigation:  To ensure the accomplishment of our mission, CBP requires every employee to be reliable and trustworthy.  To meet those standards, selected applicants may be required to undergo, and must successfully pass, a background investigation for placement into this position.  This may include a polygraph examination, a review of financial issues, and disclosure regarding criminal offenses and illegal use or possession of drugs.
Probationary Period:  All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.  Current and former federal employees may also be required to serve or complete a probationary period.
CBP uses E-Verify to validate all newly hired applicants' ability to work legally in the United States.  To learn more about E-Verify, please follow this link:,pdf.
Relocation expenses will not be paid.
Follow U.S. Customs and Border Protection on Twitter @CustomsBorder


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To begin your online application, click the "Apply Online" button and follow the prompts to register or sign into Application Manager.  Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation.  Please see the "Required Documents" section below for additional information.  All application materials, including transcripts, must be in English.
We strongly encourage you to apply online.  If you cannot apply online, you may fax your resume, assessment questionnaire, and supporting documents to (478) 757-3144.  You must print a copy of and document your responses to the assessment questionnaire View Occupational Questionnaire using OPM Form 1203-FX, and the official fax cover sheet:  Please include job opportunity announcement ID 658993 and provide your SSN, name, and address using the exact name you used when you filled out the questionnaire.  If you have uploaded documents into Application Manager, you do not need to fax those same documents.
Applications and supporting documentation will not be accepted by mail or email.  The address below is for inquiries only.  You may apply more than once, but the most recent application is the only one that will be used.  You must submit your resume, your online questionnaire, and any supporting documents by 11:59 Eastern Standard Time on Thursday, May 24, 2012.


•Your resume:  A resume describing your job-related qualifications is required and must be in English.  It must contain your full name, address, phone number, and a detailed description of your duties and the dates you performed them (MM/DD/YY), as well as your work schedule and salary.
•Your responses to the job questionnaire
•Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?
  You must submit a separation notice; SF-50B; a current (or a last) performance rating of record of at least fully successful or equivalent; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are required under 5 U.S.C. 8337(h) or 8456.
•Are you a veteran?  To apply veteran's preference you must submit the following proof of eligibility:
•Five Point Preference:  DD 214 (Member Copy 4)
•Ten Point Preference:  DD 214 (Member Copy 4) and supporting documentation as listed on the Standard Form 15 (application for 10-Point Veteran's Preference).  Click this link for a copy of the SF-15:  Veteran's with a service-connected disability must also submit a VA Disability Award letter dated 1991 or later.
•If you are current serving on active duty:  A statement of service from your unit identifying the branch of service, period(s) or service, campaign badges or expeditionary medals earned, and the date you will be separated or be on approved terminal leave.  If you supply a statement of service at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military.
For more information about veteran's preference, please click this link: Please upload veterans documents under miscellaneous documents.
It is your responsibility to verify that any information entered, uploaded, or faxed is received and is accurate.  Human Resources will not modify or change any part of your application.  If a document is not legible, you will not be able to view it in Application Manager and you must again upload or fax it by the closing date.


Staffing Team C
Phone: (952)857-2935
Fax: (478)757-3144
Agency Information:
CBP Minneapolis Hiring Center
5600 American Blvd
Suite 700
Bloomington, MN
Fax: (478)757-3144


Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.  You will be notified by email after each of those steps has been completed.  Your status will also be updated on USAJOBS throughout the process.  To check your status, log on to your USAJOBS account, click on "Application Status" and then click "More Information".  If you are referred, you will receive a final notification of the disposition of the announcement.  We expect to make a tentative job offer within 60 days after the close of the announcement.  If you are selected, we may conduct a suitability/security background investigation.

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