This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Program Analyst GS-0343-09/11/12

Department:Department Of Homeland Security

Agency:United States Coast Guard

Job Announcement Number:12-1499-HQ-KB-M

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$51,630.00 to $97,333.00 / Per Year


Monday, May 7, 2012 to Wednesday, July 25, 2012




This is a full-time position. - This is a permanent appointment.




1 vacancy in the following location:
Washington, DC, USView Map


This vacancy is open to Status Candidates and other eligibles in the local commuting area.  Applicants eligible under the Veterans Employment Act, applicants who qualify under special appointing authorities for persons with disabilities, and 30% compensably disabled veterans within and outside the commuting area.

For definitions of terms found in this announcement click here


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling.  DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters.  The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations.  Make an impact; join DHS.

Apply for this exciting position to support the CG missions of safeguarding our Nation's maritime interests in the heartland, in the ports, at sea, and around the globe.

For over two centuries the The U.S. Coast Guard has protected the maritime economy and the environment, we defend our maritime borders, and we save those in peril. This history has forged our character and purpose as America's Maritime Guardian - Always Ready for all hazards and all threats.  

This position is located in the Civil Rights Directorate, Office of Civil Rights Policy, Planning, and Resources, Resources and Management Division, Washington, DC.                                            


  • U.S. Citizenship is required.
  • This position requires travel.


Back to top

In this position, you will serve as the training program manager and authoritative consultant for training material related to Coast Guard Civil Rights and Equal Employment Opportunity/Equal Opportunity Programs.


Being a Coast Guard civilian makes you a valuable member of the Coast Guard team.


Typical work assignments include:
- Selecting and implementing assessment tools associated with managing electronic and instructor-led delivery systems for Sexual Harassment Prevention, Equal Employment Opportunity/Equal Opportunity (EEO/EO) awareness, and other Civil Rights training topics.

- Evaluating the effectiveness of the Coast Guard's Civil Rights training program based on evaluative criteria set in policies, executive orders, directives, laws and regulations issued by the Coast Guard, the EEO Commission, the Office of Personnel Management, and the Department of Homeland Security. Monitoring training programs to identify new innovations or program modifications which best meet program requirements.

- Identifying Civil Rights Training courses from multiple sources including experimental programs for inclusion into the overall EEO/EO course catalog and working with training program specialists to convert selected instructor-led training courses into on-line training courses to enhance accessibility of training delivery for employees.

- Serving as the training program expert in the Office of Civil Rights. Creating long and short-term strategic plans to implement training program objectives inclusive of associated Directorate of Civil Rights goals.

- Identifying and maintaining performance metrics for EEO/EO training courses to measure program effectiveness.

- Preparing and delivering program briefings and resource proposals, and associated reports delineating the status of the overall Civil Rights training program.

- Serving as the authority for establishing guidelines and policy for evaluation and quality assessment of new or modified civil rights instructional programs and communication outreach strategies to the service at-large to increase visibility of training requirements and course availability.

- Evaluating e-Learning strategies and programs for applicability in delivering civil rights training programs. Assessing effectiveness of employee learning via new media learning as compared to traditional instructor-led delivery of training course material.


Back to top

GS-9: One year of specialized experience equivalent to at least the GS-7 grade level in the Federal service. Examples include providing assistance to higher graded analysts by developing background information for studies; researching official documents; compiling and charting statistical data; interviewing employees and supervisors; gathering, summarizing and analyzing information for incorporation into final reports; carrying out specified portions or segments of specific projects; and identifying and recommending solutions to problems.


completed the requirements for a Master’s degree, or at least 36 semester hours towards such a degree, in civil rights or another field that is directly related to this position.  (NOTE: Such graduate education MUST have provided the applicant with the capability to fully perform the duties of this position without more than normal supervision.)


GS-11: One year of specialized experience equivalent to at least the GS-9 grade level in the Federal service. Examples include conducting studies of work processes to identify, analyze, and recommend solutions to problems in organizational structure, staffing, administrative procedures, work processes, or workload distribution; and using qualitative and quantitative analytical techniques such as literature searches, work measurement, task analysis and job restructuring, productivity charting, staff to workload ratios, organization design, space planning, questionnaires, flowcharting, graphing, and statistics to assess factual or procedural issues related to management processes, systems and mission support programs.




completed the requirements for a Ph.D., or at least 54 semester hours toward a Ph.D., in civil rights or another field that is directly related to this position.  (NOTE: Such graduate education MUST have provided the applicant with the capability to fully perform the duties of this position without more than normal supervision.)


COMBINING EDUCATION AND EXPERIENCE:  When an applicant has less than one year of specialized experience as described above, he or she may combine successfully completed graduate-level education  with  experience to meet the total qualification requirements.  Forty hours of work per week in the specialized field for 12 months is equivalent to 1 year of full-time experience, and, generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full-time year of graduate study).  The applicant’s percentage of specialized work experience (for example, 6 months equals 50%)  and the percentage of graduate study  (for example, 45 graduate hours for a GS-11 equals 50% where 18 graduate hours constitute a full-time year) must total at least 100%.


GS-12: One year of specialized experience equivalent to at least the GS-11 grade level in the Federal service. Examples include experience which has provided the applicant with the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency; coordinating and disseminating program planning and reviewing of objectives and schedules; compiling reports, plans, and collecting and evaluating a variety of data and providing information, advice, and/or recommendations on issues reviewed. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.


This position does not have a positive education requirement.

If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

All qualification requirements must be met by the closing date of the announcement. This includes Time-In-Grade requirements for current status employees applying through merit promotion procedures.   

Status applicants applying for a promotion must have 52 weeks of service at the next lower grade.


We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, your experience, education and training will be rated using the on-line self assessment questions that are based on the following competencies or knowledge, skills, and abilities needed to perform this job: 

Knowledge of training program management and application of leadership principles to plan, organize, coordinate, and evaluate the national EEO/EO training program.


Ability to develop and incorporate metrics to evaluate effectiveness of instruction delivery methods.


Skill using learning tools such as e-Learning initiatives to create informative training programs that enhance employee participation and meet learning objectives.


Knowledge of Equal Employment Opportunity and Equal Opportunity laws, Executive Orders, policies and regulations, and the ability to integrate this information into desired training program goals and to develop course content to achieve performance objectives.


Skill developing, analyzing, and evaluating substantive reports using the Statistical Analysis System.  


Knowledge of financial and budgetary management processes.

Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position. Therefore, you must support your responses to the self-assessment questions by providing examples of past and present experience in your resume.     

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.                                    

To preview questions please click here.


Back to top
DHS offers competitive salaries and an attractive benefits package, including:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to and select "benefits."


Please be aware that applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306.  Certain responses on the form could pose a problem with suitability for employment determinations e.g., an affirmative answer to a conviction of a felony.

If you are selected for this position, you will be subject to a determination of your suitability for Federal employment.

Recruitment incentives may be authorized.

Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit Selective Service Registration

Moving expenses will not be paid.

If selection is made below the full performance level, the incumbent may be promoted up to the target grade without further competition, if all
legal and regulatory requirements are met and when recommended by the supervisor.  However, promotion to the full performance level is not
guaranteed and is dependent on successful performance at the lower grade level(s).

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

All selectees are subject to an appropriate investigation.

For Veterans' preference eligibility, visit Veterans' Employment Resources

Competitive status is not required if the person selected is an individual with a disability who is eligible for appointment under Schedule A of the excepted service.  Visit Opportunities for People with Disabilities

More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

The United States Coast Guard (USCG) is an Equal Opportunity Employer.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, sex, sexual orientation, marital status, age, disability, or  other non-merit factors.

USCG provides reasonable accommodations to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please contact 410-636-3593.  Decisions on granting
reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation


Back to top
Applications (resume and job specific questions) for this vacancy must be received on-line by 11:59 p.m ET on the closing date of the announcement.  There are several parts of the application process that affect the overall evaluation of your application

    Responses to on-line core questions
    Responses to on-line self-assessment
    Supporting documents, if requested

High self assessment in the vacancy questions that is not supported by information in your resume and/or supporting documents may impact you or eliminate you from consideration.  

Applicants who are claiming eligibility under the VEOA and/or VRA authorities are encouraged to submit a DD-214 Member 4 copy at the time of application.  If you are unable to provide the necessary supporting documents at the time of selection it may impact your selection eligibility.

If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date.  You must contact the Help Desk prior to the closing date of this announcement to receive assistance.  Hours of operation:  Monday through Friday, 7:00 a.m. to 7:00 p.m. ET, excluding Federal holidays.


30% Disabled Veterans must submit an SF-15, DD-214 which includes Character of Service AND the VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30 percent or more.  If currently Active Duty and you do not have a DD-214 you may submit a Statement of Service or Proof of Service letter; however, the statement MUST include Character of Service.

The SF-15 can be found at:

For more information about veterans preference click here.Executive Order 13473 Eligibles (noncompetitive appointment of certain military spouses) must submit proof of eligibility. At a minimum to confirm eligibility for purposes of appointment based on relocation under these provisions a spouse of a service member must provide a copy of the marriage certificate or other documentation verifying marriage and a copy of the military PCS orders assigning the service member to a certain post.  The PCS orders must state the member's spouse was authorized on the military orders.  Proof of eligibility based on disability and deaths resulting from active duty service is outlined here.

CTAP or ICTAP Eligibles must submit proof of eligibility consisting of a copy of your agency notice and a copy of your most recent performance rating.  Applicants who have special priority consideration rights under CTAP or ICTAP provisions must be well qualified for the position to receive consideration for special priority consideration.  CTAP or ICTAP eligibles will be considered well qualified if they attain a cut-off score of 85 or above.

For more information about CTAP and ICTAP eligibility click here.

Schedule A Eligibles must submit proof of eligibility.  Federal hiring officials are authorized to use an Excepted Service Hiring Authority, Schedule A, 213.3102(u), to select applicants without going through the competitive examining process, when considering certain people with disabilities (those who have a severe physical, cognitive or emotional disability or a history of having such disabilities or are perceived as having such disabilities).  Visit Opportunities for People with Disabilities

All documentation as outlined above must be received by the closing date of the announcement and must indicate the vacancy announcement number on the documents.  A fax cover sheet will be provided to you from the system, with number and instructions to transmit the requested documents.  The required documents will also be accepted by mail but must be received by the closing date of the announcement.  The mailing address is COMMANDANT (CG-1211HQ),
WASHINGTON DC 20593-7801.


USCG Applicant Support
Phone: 866-656-6830
Fax: 000-000-0000
Agency Information:
United States Coast Guard
Commandant (CG-1211HQ)
2100 2nd Street, SW, Stop 7801
Attn: Civilian Personnel
Washington, DC
Fax: 000-000-0000


Once the announcement is closed, we will conduct an evaluation of your application and qualifications to determine your ranking.  The most qualified applicants will be referred to the hiring manager for further consideration.

To check the status of your application, log on to your USAJOBS account, click on "Application Status," and then click "More Information."  You may also opt to receive email notifications of application status changes by logging into your USAJOBS account and enabling notification alerts.   

Back to top
Print Preview

Job Announcement Number:


Control Number: