This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT Specialist (National Domestic Communications Assistance Center-NDCAC) GS 13/14/ (FBI)

Department:Department Of Justice

Agency:Federal Bureau of Investigation

Job Announcement Number:18-2012-0062

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$89,033.00 to $136,771.00 / Per Year


Thursday, April 26, 2012 to Wednesday, May 2, 2012




* - Permanent/Full-Time




2 vacancies - Quantico, VA, USView Map


Open to current FBI employees in all locations.  

This position is being advertised concurrently with Announcement Number 18-2012-0061. Candidates who wish to be considered on External and FBI only certificates must apply to both announcements.

Applications will not be accepted from outside the area of consideration.



Division: Operational Technology Division

Unit: CALEA Implementation Unit

Location: Quantico, VA

Working Hours: 8:00 am - 4:30 pm (but occasional shift work may be required day, swing and midnight)

GS 13:  $89,033.00 - $115,742.00

GS 14: $105,211.00 - $136,771.00



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    GS 13:

    • Develops and maintains technical investigative IT systems supporting helpdesk, technology sharing, training, standards development, solution verification and database management operations.
    • Provides informational assistance, coordination and technical guidance to state, local and other federal law enforcement (LE) organizations.
    • Ensures the integrity, standardization, and accessibility of programmatic data.
    • Monitors contractor efforts in developing, maintaining and enhancing computer application software.
    • Interacts effectively with LE personnel, management, co-workers and the communications industry to ensure that work performed correlates to defined objectives.

    GS 14:


    • Manages technical investigative IT systems supporting helpdesk, technology sharing, training, standards development, solution verification and database management operations.
    • Provides informational assistance, coordination and technical guidance to lower grade ITS personnel, state, local and other federal law enforcement (LE) organizations.
    • Responsible for the security, integrity, standardization, policy compliance and accessibility of programmatic data.
    • Oversees contractor efforts in developing, maintaining and enhancing computer applications software.
    • Interacts effectively with LE personnel, the communications industry and others to meet immediate and long-term customer satisfaction and other operational objectives.




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    Please make sure your specialized experience/requirement(s) can be identified in your resume.

    Applicants must meet the qualification requirements by the closing date of this announcement.

    GS 13: Applicant must have one year of specialized experience equivalent to the GS 12 grade level.

    Specialized Experience:

    • Experience in conducting and/or managing electronic surveillance operations.
    • Knowledge of IT systems/applications, system analysis and equipment operations in providing support to users.
    • Experience in applying technical program/project management principles, methods and practices.

    GS 14: Applicant must have one year of specialized experience equivalent to the GS 13 grade level.

    Specialized Experience:

    • Experience in conducting and/or managing electronic surveillance operations.
    • Skill in evaluating technical electronic surveillance solutions for existing and emerging services and technologies.
    • Knowledge of IT systems/applications, systems analysis and equipment operations in providing support to users by developing applications and programs. 


    Applicants must possess a valid driver's license for state of residence, as well as obtain a government license for the operation of government vehicles, if selected for this position.

    Some travel may be required.

    This position may occasionally require shift work evening, night, and weekend).


    Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement.  If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire.  If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.  If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

    All applicants will be rated on the following Competencies:

    • Electronic Surveillance
    • Leadership
    • Project Management 
    • Problem Solving/Judgement
    • Customer Service

    High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from best-qualified status or result in a lowered score.
    Additional details on the application process can be found at the "How To Apply" section of this announcement.

    To preview questions please click here.


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    Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to a lower grade for a minimum of 12 months.  This policy does not apply to probationary employees.  Probationary employees are generally precluded from being considered for all job opportunities until their 12-month probationary period has concluded.

    All internal FBI candidates being considered competitively or non-competitively for positions at the GS 14 and GS 15 levels are subject to a complete name check of FBI records for any pending or past disciplinary actions and equal employment investigations for the past 3 years.

    Candidates are ineligible to apply if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.

    NO COST TRANSFER require a one-year assignment commitment to be eligible for further FBI transfers.

    Relocation expenses will be borne by the selectee, except FBI employees returning from Legat assignment.

    Employees returning from Legat assignment must advise the Staffing and Administrative Unit, International Operations Division, of their application for this position.

    Applicants should keep their contact information updated on the USAJOBS registration page.

    Any work performed outside normally assigned duties (that would not normally be documented on a SF-50, i. e. , back-up duties), has to be properly documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position.  The following notations must be specified in the documentation (Memorandum of Understanding): (1) % of time worked in the particular position (cannot conflict with main duties); (2) the month/year work began; (3) frequency worked (i.e., daily, monthly, etc. ; and (4) specific duties performed.  Memorandum of Understanding must be submitted by the closing date of this announcement to:HR specialist e-mail.

    Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties. 

    Management has the prerogative to select at any grade for which this position has been announced.

    You must submit a resume with your application.  Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you for consideration.  Additional information will not be requested if your application is incomplete.  Your application will be evaluated solely on the basis of information you have submitted.

    The FBI welcomes and encourages applications from persons with physical and mental disabilities and will reasonably accommodate the needs of those persons. If you need a reasonable accommodation for any part of the application and hiring process, please contact the person on the extension provided above. The decision to grant a reasonable accommodation will be made on a case-by-case basis. The FBI is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit.

    The FBI is an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of color, race, religion, national origin, political affiliation, marital status, parental status, physical or mental disability, age, sex, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism, or other non-merit factors.


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    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. If applying online poses a hardship please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.

    Step 1 - Establish an Account
    On the USAJOBS Web site, select "MY USAJOBS" and click "Create Your Account Now." You will be prompted to provide contact information, establish user access information, and indicate your citizenship and veteran preference information. After entering this data, your personal page will be created. Here, you can choose to create a new resume or set up email notification agents to alert you to new positions posted to USAJOBS.

    Step 2 - Create and Store a Resume
    To add a resume on USAJOBS, use the resume builder provided. There are four steps: Getting Started; Experience; Related Information; and Finishing Up. Resumes created on USAJOBS are saved and can be used to apply for any vacancy within the federal government. You can store up to five resumes on USAJOBS.  You may need to customize your resume to ensure that it supports your responses to the online questionnaire.
    Step 3 - Apply Online
    Click the "Apply Online" button on this announcement and then select the resume you wish to submit with your application. You will be redirected to the FBIJOBs. gov website to complete the application process.

    Step 4 - Answer the Online Questions and Submit Your Application
    If this is your first time on website, you will be prompted to register by answering questions related to your eligibility for federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finish" button.

    Step 5 - Submit Required Documents
    Click on one of the available options: Upload, USAJOBS, Fax, or Reuse existing documents, to submit required documentation.  Follow the instructions provided.

    Step 6 - Review and Confirm Your Submission
    Once you click "Done," you will see a summary of your application for your review. You may also generate a PDF version to print or save for your records. When you click "Finish" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.

    If you run into any technical difficulty during the on-line application process, please contact the USAJOBS helpdesk by clicking on "Contact Us" on any USAJOBS page.


    To apply for this position, you must provide a complete application package by the closing date which includes:
    1. Your resume (required)and cover letter (optional)
    2. A complete assessment questionnaire (required)


    Naomi Riley
    Phone: 202-233-9337
    Fax: 000-000-0000
    Agency Information:
    935 Pennsylvania Ave., NW
    Rm 10197
    Attn: Staffing Unit
    Washington, DC
    Fax: 000-000-0000


    Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The best qualified candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome.

    Status of Your Application:
    You can check the status of your application by accessing the USAJOBS website at and clicking on "Track Your Online Application."

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