This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Office Assistant

Department:Department Of The Interior

Agency:Interior, US Fish and Wildlife Service

Job Announcement Number:PH-NM-12-643796

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$30,849.00 to $44,864.00 / Per Year


Monday, April 16, 2012 to Friday, April 27, 2012




Full Time - Permanent




1 vacancy - Hadley, MA United StatesView Map


United States Citizens


Office Assistant, GS-0303-04/05 

Working for the U.S. Fish & Wildlife Service is more than a career.  It is a commitment shared by more than 9,000 men and women representing a diverse range of professions, backgrounds, and specialties who are dedicated to conserving, protecting, and enhancing fish, wildlife, plants, and their habitats.  From the Arctic Ocean to the South Pacific, the Atlantic to the Caribbean, Service personnel are working hard to ensure future generations will be able to enjoy nature's beauty and bounty.

You too can make a difference in our world. The work of the US Fish and Wildlife Service is meaningful and varied. Want to know more about what it is like to work for us? Click here to watch a short podcast called Meet Your New Boss!

One or more positions may be filled using this vacancy announcement.


  • U.S. Citizenship Required
  • Moving expenses are not authorized.
  • A flexible work schedule is available.


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As an Office Assistant in the Regional Office in Hadley, MA, you will be responsible for:

  • Receiving telephone calls and visitors and directing them to the appropriate individual for handling;
  • Sorting, distributing, and tracking incoming mail and packages;
  • Using word processing software to produce forms, reports, and correspondence;
  • Maintaining office calendars;  and
  • Assisting with personnel functions, such as scanning or uploading documents to official personnel files, processing personnel actions, closing out case files, and notifying applicants of their status


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All applicants must be able to type 40 words per minute with three or fewer errors in a five minute sample AND have experience and/or training using word processing, database management, electronic spreadsheet, electronic mail, electronic calendar, and/or other types of office automation software, for composing, drafting and finalizing documents, accessing files, formatting reports, tracking time and attendance, and/or creating directories and logs.


In order to be qualified at the GS-04, you must possess one of the following:

A. Two years of post-high school education at an accredited business, secretarial or technical school, junior college, college or university. - OR -
B.  One year of progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.   - OR -
C. A combination of education as described in "A" and general experience as described in "B" that, when combined, equal 100% of the total requirement.

In order to be qualified at the GS-05, you must possess one of the following:

A. A Bachelor's or higher degree in any field from an accredited institution of higher learning.  - OR -
B. One year specialized experience comparable to the GS-04 level or higher, performing most of the following duties with close supervision: providing receptionist services; keeping time and attendance records for an office; maintaining a filing system; and preparing correspondence, memos, ore reports using word processing software.  - OR -
C. A combination of experience as described under letter B above and education as described under letter A above which, when combined, is equivalent to 100% of the qualification requirement. (Only education in excess of the first 60 semester hours may be used in this calculation). To calculate your percentage of education, first determine the total number of semester hours that exceed 60 semester hours, then divide the total number of your excess semester hours by 60. To calculate your percentage of qualifying experience, divide your total number of months of qualifying experience by 12. Now, add the two percentages together. The sum of the percentages must equal at least 100%.


ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims.  Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

Foreign Education: For education completed in foreign colleges or universities to be used to meet qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:


Only experience obtained by the closing date of this announcement will be considered.

All new employees of the U.S. Fish & Wildlife Service must identify a financial institution for direct deposit of pay prior to appointment.

New employees who are expected to travel on official business are required to apply for a Government travel charge card within 30 days of their appointment.

A background security investigation MAY be required for all new hires.  Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.  Failure to successfully meet these requirements will be grounds for termination.

Appointment to this position may require a one-year probationary period.


To determine if you are among the best qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire.  Qualified candidates will be assigned to a quality category: Best Qualified, Well Qualified, or Qualified.  Although veterans do not receive additional points, veterans' preference is still applied b y placing them ahead of non-preference eligible within each category.  Preference eligible who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 per cent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher). The category assignment is a measure of the degree in which your background matches the competencies required for this position.  Please follow the instructions carefully.  Errors or omissions may affect your category assignment.  Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Technical Competence - Administrative Skill
  • Information Management/Organization
  • Written Communication



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The Federal government offers a number of exceptional benefits to its employees. This link provides an overview of the benefits currently offered to Federal employees.  


1.  If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.  For more information on veterans’ preference see

2.  Males born after 12-31-59 must be registered or exempt from Selective Service (see ).

3.  Interagency Career Transition Assistance Program (ICTAP):  For information on how to apply as an ICTAP eligible see  To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. 

4.  If you are eligible for a special appointment authority, such as those authorized for the severely disabled and certain Vietnam era and disabled veterans, and you meet the qualification requirements for this position, you may be able to receive additional consideration for this position under a non-competitive hiring authority. Please contact the U.S. Fish and Wildlife Service, Region 5, Human Resources Office in Hadley, MA.   (

For information regarding eligibility for special appointment authorities, refer to the following OPM website:  

5.  In addition to applying through competitive procedures certain applicants with disabilities may be considered non-competitively under a Schedule A hiring authority.  To qualify for employment under Schedule A, an applicant must provide proof of disability and  certification of job readiness.  As proof of disability and certification of job readiness, applicants may provide records, statement, or other appropriate information issued from a licensed medical professional (e.g., a physician or other medical professional duly certified by a State, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., State or private); or an Federal agency, State agency, or an agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.  Proof of disability and certification of job readiness must be included in the application package.


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To apply for this position, you must provide a complete Application Package which includes:


1. Your Résumé

2. A complete Assessment Questionnaire

3. Other supporting documents:

         - Veterans Preference Documentation, if applicable

   - College transcript(s), if qualifying based on education


The complete Application Package must be submitted by 11:59 PM (EST) on Friday, April 27, 2012.


To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.


Note: To return to a previously Saved or Incomplete application you may use the following link:


To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 643796.   Fax your documents to 1-478-757-3144.


If you cannot apply online:

  1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire and
  2. Print this 1203FX form to provide your response to the assessment questionnaire and
  3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


For this job announcement the following documents are required: 

  • Resume
  • Transcripts, if qualifying based on education 
  • Qualifications Questionnaire
  • Veterans documentation, if applicable



Philadelphia Services Branch
Phone: (215)861-3074
Agency Information:
Philadelphia Services Branch
US Office of Personnel Management
600 Arch Street
Philadelphia, PA


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.


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