This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Management Analyst (Web Manager)

Department:Department Of Agriculture

Agency:Food Safety and Inspection Service, USDA

Job Announcement Number:W-CPAO-2012-0009

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$51,630.00 to $115,742.00 / Per Year


Friday, March 16, 2012 to Friday, April 6, 2012




Full Time - Permanent




2 vacancies in the following location:
Washington, DC, USView Map


This vacancy is advertised under Delegated Examining (DE) procedures and is open to US Citizens. This vacancy is also being advertised under Merit Promotion procedures for status candidates under W-CPAO-2012-0008. Candidates who wish to be considered under both DE and MP procedures MUST apply to both vacancy announcements.


JOIN A GREAT FSIS TEAM!! The Food Safety and Inspection Service (FSIS) is a public health regulatory agency of the U.S. Department of Agriculture (USDA). Our mission is to protect consumers by ensuring that the commercial supply of meat*, poultry, catfish and egg products moving in interstate commerce or exported to other countries is safe and correctly labeled and packaged. We offer opportunities for future merit-based promotion, career enhancement and professional development; flexible work schedules; and transit subsidies in some locations. For more information about the agency, visit FSIS.

* The "Food Conservation and Energy Act of 2008", also referred to as the "2008 Farm Bill", was signed into Law on June 18, 2008. The Farm Bill amends the Federal Meat Inspection Act (FMIA) to include Catfish as an amenable species under the Act. This position is located on the Web Services Staff of the Office of Public Affairs and Consumer Education (OPACE). The function of this office includes: managing all websites including the intra and internet sites, site analytics, and usability/customer satisfaction. This position is covered by the Public Health Human Resource System (PHHRS) Demonstration Project. Effective July 19, 2009, FSIS began operating under the PHHRS, a Pay Banding and Pay for Performance Demonstration Project, in which non- bargaining unit positions will be classified by career path, occupational series, and pay bands rather than the traditional General Schedule (GS) grades in the Federal Service. The AP-3 pay band is equivalent to the GS-9/11 and the AP-04 pay band is equivalent to the GS-12/13 grade levels. PHHRS will allow FSIS the flexibility to offer exceptional candidates higher salaries than most other Federal agencies. Additionally, employees will be eligible to receive an annual pay increase based upon performance. If you are found to be one of the top quality candidates or a non-competitive referral and will be referred to the selecting official for job consideration, you may be asked to develop a written response to narrative/essay type questions in the second round of the application process. If this applies to you, you will be contacted by an agency representative. Please keep your records updated with your current email address. For more information on PHHRS, including information on its pay tables and how it will benefit employees, please visit PHHRS.


  • This announcement may be used to fill one or more vacancies.
  • Relocation expenses will not be paid.
  • You must be a U.S. Citizen to apply for this job.


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This position may be filled as an AP-3 or AP-4 multi-band ladder. At the development band level, assignments will be of a more limited scope, performed with less independence, and may reflect limited complexity and personal contacts. At the development level, the incumbent will be acquiring the background necessary to function at the full performance level. At the full performance level, your duties will include: Functions as Web Manager includes team leadership on one or more of the following areas: internet, portal/cross-agency sites, extranets and customer service satisfaction/performance measures.  In this capacity the incumbent:

Defines project scope, requirements, and deliverables, consulting with project customers, working groups, professional associations, or trade association representatives as needed;
Develops, modifies, or provides input to project plans;
Implements project plans to meet objectives;
Coordinates and integrates project activities;
Manages, leads, or administers project resources, including any contracted or detailed resources;
Monitors project activities and resources to mitigate risk;
Implements or maintains quality assurance processes, including monitoring and managing customer service and usability programs;
Makes improvements, solves problems creatively and professionally, and takes corrective action when problems arise;
Oversees site content management;
Makes changes to or revises sites;
Gives presentations or briefings on all aspects of a project;
Participates in phase, milestone, and final project reviews;
Identifies project documentation requirements or procedures;
Leads cross-functional teams of internal and external content managers and developers;
Stays up-to-date on laws, directives and policies affecting Web site management and eGovernment initiatives to include industry trends and best practices;

Develops and maintains government and private-sector work contacts;

Provides expertise for developing and recommending policies, guidelines, and objectives for creating, managing, maintaining, and disseminating FSIS Web based information, including mobile web. Uses best practices and follows current agency, USDA, and OMB guidance, directives, and style guides on the sites to ensure that they best meet the needs of their customers;

Serves as liaison between program areas providing site content and requesting specific functionality and the Office of the Chief Information Officer providing technical services;

Provides assistance and training when needed to others in the agency who are involved in Web page development, including HTML software, appropriate script writing, page templates, Section 508, multimedia, collaboration, and Web-
based applications;

Performs other information technology and computer-related duties, as assigned.


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To qualify at the AP-3 level, you must have at least 52 weeks of specialized experience equivalent to the next lower GS grade level (GS-7 or 8) in federal service, or have at least 52 weeks of specialized experience equivalent to the next lower PHHRS pay band (e.g. Band 2) level in the federal service, or have at least 52 weeks of specialized experience equivalent to the next lower comparable pay band in another pay system, or have a closely related master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related, or have a combination of education and experience that meet the qualifications for AP Band 3 (GS-9) Ex: An applicant has 9 mos. of specialized experience equivalent to GS-7 and less than 2 years, but 1 1/2 or more years of creditable graduate education (closely related to the position). The 1/2 year of graduate education beyond the first year needed to qualify for GS-7 and the 9 months of specialized experience together meet or exceed the total requirement, or have a combination of pay band and GS experience that meets the specialized experience requirements, or have at least 52 weeks of specialized experience equivalent to the next lower level of the following: I have Non-Federal (private sector) or a combination of Non-Federal and Federal (GS or pay band) experience that meets the specialized experience requirements. I understand that my resume must clearly reflect this experience, including the number of months of full-time work or percentages for combinations of work that clearly show that I meet the specialized experience requirements.To qualify at the AP-04 level, you must have one year of specialized experience equivalent to the AP-03 level (GS-11 or equivalent in another pay system)in the Federal Service. Examples of specialized experience level include experience that has demonstrated advanced knowledge and experience in website development and management of web-based scripts/programs/databases; superior knowledge and demonstrated proficiency with Web systems architecture, configuration management, access and security controls, and hardware and software installation, maintenance and support; highly developed skills in Web authoring practices and presentation techniques including layout, design, and illustration; established skill in writing for the Web and managing internal Web communications; advanced skills in developing pages for use by or with IIS, Windows NT systems and applications, CGI/Perl, C or JavaScript, and Macromedia Flash; expert knowledge of Adobe PhotoShop and Macromedia HomeSite, etc. All qualification requirements must be met within 30 days after the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. Click here: for more information. 

A master's or equivalent graduate degree OR two full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related, may be substituted for the experience requirements at the AP-3 level. Equivalent combinations of education and experience are qualifying for all grade levels for which both education and experience are acceptable. Official copies of transcripts are acceptable at this time; however, you will be required to provide official transcripts (if selected) upon entry of duty. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Refer to the Office of Personnel and the U.S. Department of Education websites. Click here for more information. for more information

All supporting documents in the "How to Apply" section must be submitted by 11:59 PM (Eastern Time) on the closing date of the announcement.


Applicants are evaluated in accordance with Delegated Examining Procedures using category rating. All applicants are rated on the extent and quality of experience, education, and training relevant to the duties of the position. If qualified, you will be placed into a quality category based on how well your background demonstrates examples of the following competencies: attention to detail, critical thinking, problem solving, reading, teamwork, technology application, etc. An automated ranking system, based on the on-line application process, is used. Before a certificate can be issued to the selecting official, the resume is reviewed carefully by an HR Specialist to assure that (a) minimum qualification requirements are met, (b) the resume supports the answers provided to the job-specific questions, (c) the resume addresses experience and education relevant to this position, and (d) copies of any required documents are submitted. Your resume must thoroughly support your responses to the applicant assessment questions. High self-assessment in the applicant questions that is not supported by information in your resume may eliminate you from best qualified status and subsequent referral to the selecting official. If you are found to be one of the top quality candidates or are eligible for special hiring authorities, you may be asked to develop a written response to narrative/essay type questions in the second round of the application process. If this applies to you, you will be contacted by an agency representative. Please keep your records updated with your current email address. The automated system will place applicants in categories based on their responses to the on-line job-related assessment questions, which are based on the duties and competencies required of the position. These categories are "qualified," "well-qualified," and "best qualified." "Best qualified" is the top category. Veterans who meet qualification requirements and have adjudicated veterans' preference will be placed at the top of the category they fall into based on their answers to the assessment questions; this could be one of several categories, however, non-veterans cannot be selected over veterans that are in the same category. Only candidates in the top category are referred to the selecting official, unless categories are merged. Adjudicated veterans are those who meet the requirements for preference and submit legible documentation by the closing date of the announcement. A member 4 copy of the DD-214 must be submitted, or a letter from the Veterans Administration specifying eligibility as a disabled veteran, and in either case, documents must specify discharge under honorable conditions. For disabled veterans, the SF-15 is requested; in the absence of an SF-15, the VA letter specifying eligibility for preference and discharge under honorable conditions is sufficient, assuming all requirements for preference are met. For positions other than professional and scientific at or equivalent to the GS-9 level or higher, qualified CPS and CP preference eligibles are placed at the top of the highest quality category. For professional and scientific positions at or equivalent to the GS-9 level or higher, qualified CPS and CP preference eligibles are placed at the top of the appropriate quality category for which rated. NOTE: If your position involves the performance of more than one type of work, it is essential that approximate percentages of time be identified in your application for those specific duties you feel describe experience which will qualify you for this position as required by the specialized experience described in this announcement. Failure to provide approximate percentages could impact your qualifications determination for this position.
To preview questions please click here.


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Working for FSIS offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees. To find out more visit: Benefit Information.


FEDERAL LAW REQUIRES ALL EMPLOYERS TO VERIFY THE IDENTITY AND EMPLOYMENT ELIGIBILITY OF ALL PERSONS HIRED TO WORK IN THE UNITED STATES. FSIS utilizes E-Verify to verify identity and employment eligibility by providing to the Social Security Administration (SSA) and, if necessary the Department of Homeland Security (DHS) information from each new employee's Form I-9 to confirm work authorization. E-Verify cannot be used to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. If you have concern that there has been a violation of the E-Verify program or you feel you have been discriminated during the verification process based on your national origin or citizenship status, contact the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515). For more information on E-Verify you may contact DHS at 1-888-464- 4218. The U.S. Department of Agriculture (USDA) prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual's income is derived from any public assistance program. (Not all prohibited bases apply to all programs.) Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact USDA's TARGET Center at (202) 720- 720-2600 (voice and TDD). To file a complaint of discrimination, write to USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or call (800) 795-3272 (voice) or (202) 720-6382 (TDD). USDA is an equal opportunity provider and employer. This Agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions on granting reasonable accommodation will be on a case-by-case basis. Employees new to the federal government or the agency will be required to complete a 'Declaration of Federal Employment,' (OF- 306), prior to being appointed to determine their suitability for Federal employment and to authorize a background investigation. False statements or responses on your resume or questionnaire can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service. A background investigation including fingerprints will be required for new Federal employees. The results of the background investigation could impact your initial employment or affect your retention. Selectees may be subject to a probationary period. Male applicants born after December 31, 1959, must be registered with the Selective Service System before they can be employed by an Executive Agency of the Federal Government. Click here: for more information. Before hiring, you will be required to sign and certify the accuracy of the information in your application. False statements can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.


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Please read the instructions carefully before calling with questions. Thank you! You must begin the application process online at USAJobs. You will be required to submit a resume, respond to core questions, and to the online vacancy questions. Completed applications include: 1. Your on-line resume. Resumes are entered into USAJOBS. Resumes can be copied and pasted into the personal information area of your application from other word processing documents at any time prior to 11:59 PM (Eastern Time) on the closing date of the vacancy announcement. 2. Answers to all core questions (completed when registering on-line in USAJOBS and as part of the initial application process). 3. Answers to all vacancy-specific questions (completed for each job). 4. Via fax imaging, providing any supplemental documents needed. Applicants who do not respond to the on-line vacancy questions and who do not submit supporting resumes will be rated ineligible. Questions - click here Common Q & A's About Applying For Federal Jobs on USAJobs.


Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. For those instances where the best qualified lists include applicants with scores less than 85, the well-qualified score becomes the lowest score on the best qualified list. CTAP and ICTAP eligible's must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) noting current position (or position at separation), grade level, and duty location or equivalent that documents separation; a copy of your most recent performance appraisal (at least "fully successful" or equivalent); an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Click here for more information. If you are eligible for veterans preference, you MUST submit proof of your eligibility (member 4 copy of your DD 214, SF 15, and a letter from the Department of Veterans Affairs stating the percentage of your disability, as applicable). Copies of your DD-214 may be requested by calling 800-827-1000 or TDD# 800-829-4833 or online at click here. Future Military Retirees WHO ARE CURRENTLY ON TERMINAL LEAVE: You are required to submit a copy of your retirement DD-214 or a copy of your retirement letter AND a copy of your terminal leave request. Future Military Separatees WHO ARE CURRENTLY ON TERMINAL LEAVE: You are required to submit a copy of your most recent DD-214 and/or a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable). For more information regarding veterans click here. Supporting documentation should be sent using the fax imaging instructions after you have applied for the vacancy announcement. Faxing Supporting Documentation: The next step of the application process is to fax all the required supporting documentation specified in the "Required Documents" section of this vacancy announcement. You do not need to have all of your supporting documentation submitted in order to continue with the on-line portion of the application process. Please carefully follow the instructions below to ensure your supporting documents are properly faxed and received. All required documents must be received by 11:59 PM (Eastern Time) on the closing date of the vacancy announcement. ***Not all of the document types listed will pertain to you and you may not have to submit ANY documents; only submit documents needed to complete your application package. FAX INSTRUCTIONS: Please read the instructions carefully before calling with questions. Thank you! 1. If you have previously faxed supporting documentation the status of those documents will indicate "received". There is no need to resubmit documents which show a status of received unless you are submitting an updated copy. (If a document is resubmitted, it replaces the previous submission, which means the previous document is no longer available to the human resources office. If you are adding to, rather than replacing, a previous submission, you must fax both the old document and the new document for them both to be accessible to HR.) 2. You must use a separate cover sheet for each category of supporting documentation (i.e., transcripts, SF-50, DD-214). Choose the document cover sheet(s) you would like to print by selecting the appropriate check boxes in the Selected Documents column. 3. Click the [Print Cover Sheets] button. A window will pop up containing the fax cover sheet(s) you selected. Print the coversheet (s). NOTE: You must be connected to a printer in order to print the coversheets. Additionally, you must allow pop-ups. 4. Once you have reviewed the list of documents and printed any required fax cover sheets click on [Done]. You will be moved forward in the application process. 5. Before faxing your document(s), take care to ensure the document is legible and all information is complete and signed, if necessary. Fax only documents which are clear and legible. Original documents with light or faded print and/or dark or patterned backgrounds will not be legible upon receipt. Illegible faxed documents cannot be used for qualification or verification purposes. 6. Place the corresponding cover sheet on top of the document and fax the cover sheet and document together to the fax number specified on the cover sheet. NOTE: If you are faxing documents from more than one category of supporting documentation, you must submit them with the appropriate cover sheet. EACH DOCUMENT TYPE MUST BE FAXED SEPARATELY under its corresponding cover sheet. DO NOT FAX ALL DOCUMENTS TYPES UNDER ONE COVER SHEET. (i.e., transcripts are one type of document; fax all pages of your transcript and other education-related documents under the transcript cover sheet; the SF- 50 is another document type, if you are faxing more than one SF-50, fax them all under the SF-50 cover sheet.) 7. Be sure to save these cover sheets in the event you need to re- fax your supporting documents. Each fax transmission includes a unique identification number and bar code, which ensures your document, is processed correctly. 8. You will receive an e-mail confirming the fax has been successfully received by Human Resources. You should retain your e- mail confirmation and confirmation of your fax transmittal report as proof of submission. Your application will be considered incomplete and YOU WILL BE FOUND INELIGIBLE if you fail to submit the required documentation as specified under the required documents section by 11:59 PM Eastern Time on the closing date of the vacancy announcement.


Thomas Mack
Phone: 612-659-8552
Fax: 612-370-2377
TDD: 800-877-8339
Agency Information:
Butler Square West, Suite 420C
100 North Sixth Street
Minneapolis, MN
Fax: 612-370-2377


Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement. PLEASE READ: During this process, WE WILL UPDATE YOUR status FOR EACH VACANCY ON THE USAJOBS WEB-SITE. To view your status, login to My USAJOBS (Tab on USAJOBS Web-Site). Please do not contact for status.

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