This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory IT Specialist (INET)-OD-MP

Department:Department Of Health And Human Services

Agency:National Institutes of Health

Job Announcement Number:NIH-OD-MP-12-607412

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$105,211.00 to $136,771.00 / Per Year


Saturday, February 25, 2012 to Thursday, March 8, 2012




Full Time - Permanent




1 vacancy - Montgomery County, MD United StatesView Map


Status Candidates (Merit Promotion and VEOA Eligibles)


The NIH is the premier biomedical research center for the world.  Its 27 Institutes and Centers employ approximately 18,000 employees doing a vast array of jobs, all supporting efforts for a healthy nation. For information on the NIH mission, goals, and Institutes and Centers, visit NIH Overview.

The announcement has been modified on 2/27/12 to reflect updated changes to the marketing statement and the duties of the position.

We are looking for an innovative communicator with strong technical and management skills to serve as a Supervisory IT Specialist (INET) to lead the Web Development and Technology Branch, Division of Communication and Outreach (DCO), Office of Planning and Communication (OPC), Office of Extramural Research (OER), Office of the Director (OD), National Institutes of Health (NIH). The DCO provides information on NIH grants processes, policies, and electronic systems to the medical research community at NIH and around the world. The Supervisory IT Specialist (INET) serves as Chief of the Web Development and Technology Branch and is a key member of the DCO leadership team, providing strategic vision for OER’s use of the web to disseminate information and facilitate business processes. The Chief ensures that OER optimizes use of the web as a communication vehicle, providing technical planning, design, development, testing, implementation, and management of OER Internet and intranet sites.


  • Time in grade met within 30 days of closing date.
  • Position is subject to a background investigation.
  • Status candidates must provide a Notification of Personnel Action (SF-50).
  • All supporting documents are due by the announcement closing date.


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As a Supervisory IT Specialist (INET) also serving as the Chief of Web Development and Technology Branch, some of your key duties and responsibilities will include: 


  • Overseeing the design, implementation, maintenance, and daily operation of the OER Grants sites.
  • Supervising the operation of the hardware and software platforms on which OER web sites run.
  • Developing and supervising the development and maintenance of web-based systems that currently use Cold Fusion software with dynamic interface to back-end SQL Server databases.
  • Supervising the development of technical specifications for hardware platforms and information systems and management of server and network security.
  • Troubleshooting and resolving technical problems with the design and delivery of Internet services.
  • Monitoring and coordinating Web site development and maintenance with content providers and users.
  • Meeting with senior NIH staff members regarding policy changed that affect web content.
  • Evaluating use of appropriate technologies to accommodate access to OER web resources through mobile and other new applications.
  • Providing training and assistance in the use of Internet services and performs problem resolution for users of Internet-related systems.
  • Exercising supervisory responsibilities over a staff of IT Specialists responsible for managing the OER Internet and Intranet Web sites, including the OER Grants public site (which includes the NIH Guide), the OER Extramural Intranet, OER Sharepoint sites, and others.



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To qualify for the GS-14:


You must demonstrate in your resume that you have IT related experience and/or training that demonstrates that you possess each of the following four competencies: 1. Attention to Detail – am thorough when performing work and conscientious about attending to detail; 2. Customer Service – Work with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; am committed to providing quality products and services; 3. Oral Communication – Express information to individuals or groups effectively, taking into account the audience and nature of the information; make clear and convincing oral presentations; listen to others, attend to nonverbal cues, and respond appropriately; 4. Problem Solving – identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations. AND, that you have 1 year of specialized experience equivalent to the GS-13 level in the Federal Service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as: Leading the development of IT web design projects for an organization; managing the policies and processes governing IT web design projects; conducting project management meetings with team members to address project schedules, team assignments, and technical issues; applying analytical processes to the planning, design, and implementation of new and improved internet-related information systems; providing design and technical expertise in the development of websites; and coordinating activities with management on the creation and management of websites.  

View Assessment Questions

Males born after December 31, 1959 must be registered with Selective Service.


Evaluation Method


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The federal government offers a comprehensive benefits package including vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  For more information, check out New Employee Benefits at NIH and OPM's Employee Benefits Information.


We will not pay relocation expenses. 


A one-year probationary period may be required upon selection/ placement.


A newly appointed or reappointed employee may receive service credit for prior work experience or active duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee's entrance on duty. The use of this service credit incentive is at the discretion of the selecting official and service credit is granted only for a position deemed hard-to-fill.


Additional selections may be made through this vacancy announcement.  The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program ( E-Verify ).  E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.  The NIH maintains a tobacco free work environment and campus .


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Submission of a resume alone IS NOT a complete application.   You must provide a complete online Application Package which includes:

  • Your Resume (Please provide sufficient details in your resume to enable us to determine if you meet the requirement for qualifying experience (as stated in the Qualifications section) and to support your answers to the online questionnaire.   Providing insufficient details in your resume may result in a lower or ineligible rating.)  
  • A complete Assessment Questionnaire, View Assessment Questions.
  • Other required supporting documents (See the Required Documents section for any additional forms and/or supplemental materials required.)
  • If you would prefer to submit a Curriculum Vitae (CV) for consideration, you may submit a skeletal online resume and Fax your CV.   Submission of a resume/CV alone IS NOT a complete application.   You must complete the online questionnaire that will appear when you begin your application on USAJOBS.   (See the Required Documents section for any additional forms and/or supplemental materials required.)

To begin the online application process, click the "Apply Online" button at the bottom of this screen to log in to your existing USAJOBS account or to create an account if you do not already have one.

  • Follow the prompts to complete the Assessment Questionnaire. Please ensure you click the "Submit My Answers" button at the end of the process.
  • To fax supporting documents you are unable to upload, you must use the fax coversheet found at .    Include the vacancy announcement number for the job to which you are applying, 607412.   Fax your documents to 1-478-757-3144.

If you have questions or require reasonable accommodation during the application process,  please contact the HR staff member listed below.   If you cannot apply online, these are the steps to follow:

  1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, View Occupational Questionnaire.
  2. Print this 1203-FX form to provide your response to the occupational questionnaire
  3. In Section 25 of the Occupational Questionnaire, you may notice that the numbering restarts with number one. When entering your responses on the 1203-FX form please continue to enter your responses on the next available number within this section. The numbers on the 1203-FX will not match the Occupational Questionnaire once it restarts with number one. This issue has been identified and will be resolved as soon as possible.
  4. Fax the completed 1203-FX form along with any supporting documents to 1-478-757-3144. Your 1203-FX will serve as a cover page for your fax transmission.

If you have difficulties with hearing and are seeking assistance, please call a relay operator at 1-800-735-2258 or visit Maryland Relay or AT&T Relay.

For technical difficulties, contact HR Systems Support between 8 AM and 4:30 PM ET Monday through Friday at 301-451-1436 or

Additional Information on How to Apply

Information on Reasonable Accommodation

To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select "My Applications", and click on the "more information" link under the application status for this position.


The following information must be received by 11:59pm on the closing date of the announcement, Thursday, March 08, 2012.  

  1. Resume via USAJOBS.
  2. Responses to online questionnaire.
  3. If applicable, supporting documentation (including DD214 to support Veterans' Employment, CTAP/ICTAP, Schedule A, or other information requested in the announcement such as transcripts). To ensure your information is secure, please block out any Social Security numbers (SSNs). Clean copies may be requested if you are hired.
  4. If submitting a copy of your Notification of Personnel Action (SF-50), or equivalent, submit one that shows the effective date of your current position and the full performance level. You may obtain a copy of your SF-50 from your HR Office or, if you are an HHS employee, from eOPF. If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: Federal Records Center, National Archives and Records Administration, 111 Winnebago Street, St. Louis, MO 63118-4126 or Email CPR, or visit the National Archives Website.


James W. Lee
Phone: (301)496-0363
Agency Information:
National Institutes of Health
2115 E Jefferson St
Bethesda, MD


Within 15 business days of the closing date, Thursday, March 08, 2012, you may check your status online at USAJOBS We will update your status after each key stage in the application process has been completed.

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