This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Director, United States Computer Emergency Readiness Team (US CERT) Operations

Department:Department Of Homeland Security

Agency:National Protection and Programs Directorate

Job Announcement Number:CHCO-12-011-DHS-612924

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$119,554.00 to $179,700.00 / Per Year


Wednesday, February 22, 2012 to Wednesday, March 7, 2012




Full Time - Permanent


1 vacancy - Arlington, VAView Map


United States Citizens


In today’s interconnected world our country’s security challenges are constantly evolving.  To meet these challenges, the U.S. Department of Homeland Security (DHS) fosters a culture that values and promotes diversity, teamwork, flexibility, and innovation.  With a diverse and critical mission, we lead the unified national effort to secure America.

The mission of DHS is carried out every day by dedicated men and women who answer the noble call to public service with superior courage.  Come be a part of the best in preventing and deterring terrorist attacks, protecting against and responding to potential threats, ensuring safe and secure borders, welcoming immigrants and visitors, and promoting the free-flow of commerce. 

For an overview of the diverse responsibilities DHS carries out within the Government, we welcome you to visit our website at


This position is located in the Headquarters  Office of the National Protection and Programs Directorate (NPPD), U.S. Department of
Homeland Security. 


The Director, United States Computer Emergency Readiness Team (US- CERT), National Cyber Security  Division (NCSD) in the Office of the Assistant Secretary, Cybersecurity  and Communications (CS&C)  reports directly to the Director, NCSD. The Director, ,US-CERT Operations is responsible  for  building and maintaining  a robust national level cyber security operations center to effectively  operate the US-CERT to provide 24-7 watch center capabilities as well as a national cyber security response capability to respond to incidents of national significance.


  • U.S. Citizenship Required
  • Must be able to obtain/maintain a Top Secret/SCI security clearance
  • A one-year SES probationary period may be required
  • If selected, Executive Personnel Financial Disclosure (SF-278) is required


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The Director for US-CERT Operations manages 24X7 US-CERT Operations Incident Handling Center to execute the DHS responsibilities directed in the national Strategy to Secure Cyber space and the Comprehensive National Cyber security Initiative. This includes conducting daily analysis and situational monitoring to provide information on incidents and other events, as they are detected and unfold, to better raise awareness and understanding of the current operating environment.


The Director for US-CERT Operations oversees and manages the National Cyber Alert System (NCAS) which provides all citizens-from computer security professionals to home computer users with basic skills-with free, timely, actionable information to better secure their computer systems.  These alerts are distributed to stakeholders through the NCAS and Information Sharing and Analysis Centers (ISACs).


Leverages information technology to automate sharing of critical information for the entire federal government, analyze traffic patterns and behavior and provide cyber-rleated situational awareness.


Enhances data sharing among Federal government agencies and enable strategic cross-agency assessment of anomalous activity and enhance Federal Agencies ability to take immediate corrective measures to protect their systems.


Provides critical leadership and direction to the US-CERT in the accomplishment of its mission under the Federal Information Security Management Act. Manages crises in response to incidents involving US Federal, State, local and tribal governments and US cyber Critical Infrastructure/Key Resources (CI/KR).


Provides technical assistance to other government entities and the private sector with respect to emergency recovery plans for cyber incidents involving US Federal, State, local and tribal governments and US cyber CI/KR. Recommends measures necessary to protect the critical infrastructure and key resources of the United States against cyber crime, computer hacking, and the use of technology to create terrorism threats.  Coordinates activities and programs closely with Federal agencies and organizations, and cooperate with State and local government agencies and authorities, the private sector, industry, and other entities in area of common interests.


Oversees public-private sector information sharing to help prevent, detect, mitigate, or recover from the effects of an attack, interference, compromise, or an incapacitation problem related to critical cyber infrastructure or protected systems.


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As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Technical Qualifications and Executive Core Qualifications listed below.  Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent in the private sector.
To meet the minimum qualification requirements for this position, you must show in your resume that you possess the five Executive Core Qualifications (ECQs) and the Technical Qualifications (TQs) listed below:

We recommend that your resume emphasize your level of responsibilities, the scope and complexity of the programs managed, and your program accomplishments, including the results of your actions.
The application process used to recruit for this position is RESUME-ONLY although you should not address the ECQs or TQs separately, evidence of each must be clearly reflected in your resume.
Any information in excess of 5 pages WILL NOT be considered.

Executive Core Qualifications
ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
ECQ 4 - BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.
ECQ 5 - BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Additional information on the Executive Core Qualifications is available at
Technical Qualification(s) - Mandatory

TQ-1: In-depth operations experience and expert knowledge of cyber security programs, national cyber risk management programs, and the leveraging of government and private industry stakeholders to secure and protect the nation's cyber infrastructure from manmade and natural attacks or other emergencies.


TQ-2: Expert operational knowledge and experience implementing the principles of the Federal Information Security management Act, National Strategy to Secure Cyberspace, the Comprehensive National Cybersecurity Initiative, the national Strategy for Homeland Security, and the national Infrastructure Protection Plan, and other national departmental, agency, or directorate guidance, plans, or direction.


Ability to obtain a Top Secret/SCI security clearance is required for this position.

5-Page Resume adressing the 2 TQs and 5 ECQs.


Please click on the link below to view a sample 5-Page SES Resume.


You will be evaluated on the quality and extent of your total accomplishments, experience, and education.  Your resume will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and a reference check.  The DHS Executive Resources Board (ERB) will review results and make recommendations on final selections to the appointing authority.  Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB before appointment can occur. 


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Working for The Department of Homeland Security offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees.   To find out more click here


Relocation expenses WILL be paid.


Probationary period: You will serve a one-year probationary period unless you previously completed the probationary period in the SES.


1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.


DHS is an equal employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences. 

DHS provides reasonable accomodations to applicants with disabilities. If you need a reasonable accomodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accomodation will be made on a case-by-case basis.


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To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé
2. A complete Occupational Questionnaire

The complete Application Package must be submitted by 11:59 PM (EST) on Wednesday, March 07, 2012.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID  612924.  Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire ,
2. Print this 1203FX form to provide your response to the occupational questionnaire, and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


A 5 page resume and occupational questionnaire.


Synthia W. Morant
Phone: (202)357-8115
Agency Information:
Department of Homeland Security Headquarters
Washington, DC


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official.  If further evaluation or interviews are required you will be contacted.  

Instructions for answering the questions in the Occupational Questionnaire:

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.

Social Security Number

Enter your Social Security Number. Providing your Social Security Number is voluntary, however we can not process your application without it.

Vacancy Identification Number

The Vacancy Identification Number is: 612924

1. Title of Job

Director, United States Computer Emergency Readiness Team (US CERT) Operations

2. Biographic Data

3. E-Mail Address

4. Work Information

5. Employment Availability

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade level (00-00) you will accept.


11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

If you are applying by the OPM Form 1203-FX, leave this section blank.

15. Dates of Active Duty - Military Service

If you are applying by the OPM Form 1203-FX, leave this section blank.

16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

The occupational specialty will be selected for you if there is only one, otherwise, select/enter at least one occupational specialty code for this position. The specialty code for this position is:

001 US Citizens

21. Geographic Availability

The geographic location code will be selected for you if there is only one, otherwise, select/enter at least one geographic location in which you are intrested and will accept employment. The location code for this position is:

0003 Arlington, VA

22. Transition Assistance Plan

If you are applying by the OPM Form 1203-FX, leave this section blank.

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

1. Are you willing to be subjected to drug testing?

A. Yes
B. No

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