This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory Criminal Investigator (Unit Chief)

Department:Department Of Homeland Security

Agency:Immigration and Customs Enforcement

Job Announcement Number:DAL-INV-605761-MP-JP

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$123,758.00 to $155,500.00 / Per Year


Friday, February 10, 2012 to Friday, February 24, 2012




Full Time - Permanent




1 vacancy - Lorton, VA United StatesView Map


ICE 1811 Status Nationwide


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Immigration and Customs Enforcement is the principal investigative arm of the U.S. Department of Homeland Security (DHS) and the second largest investigative agency in the federal government. Created in 2003 through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE now has more than 20,000 employees in more than 400 offices in the United States and 47 foreign countries around the world. ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to 


NOTEIt is important that applicants provide a valid email address and thoroughly read all correspondence.


Who May Apply: Current U.S. Immigration and Customs Enforcement employees currently in the 1811 series with competitive status.


Organizational Location: This position is located in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations, Law Enforcement Support Information Management (LESIM) Division, Technical Operations Unit, Lorton, VA.


The ICE Homeland Security Investigations (HSI) directorate is a critical asset in the ICE mission, responsible for investigating a wide range of domestic and international activities arising from the illegal movement of people and goods into, within and out of the United States.          

  • In addition to criminal investigations, HSI oversees the agency's international affairs operations and intelligence functions.
  • HSI consists of more than 10,000 employees, consisting of 6,700 special agents, who are assigned to more than 200 cities throughout the U.S. and 47 countries around the world.
  • HSI conducts criminal investigations against terrorist and other criminal organizations who threaten national security.
  • HSI combats worldwide criminal enterprises who seek to exploit America's legitimate trade, travel and financial systems and enforces America's customs and immigration laws at and beyond our nation's borders. 


Relocation Expenses: Relocation expenses are authorized.  This includes the guaranteed home sale, subject to availability of funds.


Note: One or more positions may be filled using this vacancy announcement.


  • U.S. Citizenship
  • Ability to pass Background Investigation and Drug Screen for Fed employment
  • Relevant experience (see Qualifications and Evaluations Tab)
  • Complete application package (see How to Apply Tab)


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The mission of Technical Operations (TechOps) Unit is to support HSI Investigations, Operations and Law Enforcement activities worldwide. The TechOps mission is to provide the most innovative, technologically advanced surveillance and intercept equipment and support. TechOps: manages HSI technical surveillance capabilities, including telephone and internet intercept, covert video, covert tracking, body wire systems, and other electronic surveillance technologies; manages emerging surveillance technologies for implementation into HSI programs, and works with other agencies on advancements; develops HSI technical surveillance policies and procedures; supports Technical Enforcement Officers (TEO) Programs; manages the HSI Title III Program, including Translation and Transcription (T&T) for T-III as well as Non-T-III related T&T; oversees various technical investigative programs, including: Telecommunications Linking Systems (TLS); Pen-Link; Telephone Company Subpoena Generator; manages all electronic surveillance equipment purchases for HSI; manages foreign transport and use of electronic surveillance equipment


The unit is currently comprised of four (4) sections to include: Investigative Intercept Section; Electronic Surveillance Section; Technical Investigative Programs Section; and the Title III Intercepts and Linguistics Section.  The TechOps Staff includes Law Enforcement and Professional series Program Management and Analytical Support personnel.  Duties and responsibilities may involve the following:


Directing and coordinating through subordinate supervisors (Special Agent(s), Program Managers and Management and Program Analysts) the administrative, technical and clerical work of employees engaged in the management of national/international the Executive Information Reporting programs and liaison activities;


·      Providing technical and administrative supervision to unit personnel;

·      Perform the following administrative, logistic and human resource management functions relative to the staff supervised: 


o  Establishing guidelines and performance expectations for staff members;

o  Providing advice and counsel to employees;

o  Resolving informal complaints and grievances;

o  Resolving complaints and grievances not requiring referral to higher authority and making recommendations for solution of those referred to the next higher  organizational level;

o  Establishing production standards and preparing performance work plans and  appraisals.

o        Advising employees of the performance requirements of their positions and  keeping them informed of their progress in meeting the requirements and recommending personnel actions as necessary;

o  Effecting disciplinary measures as appropriate;

o  Cooperating in developing and carrying out affirmative action efforts or plans regarding staffing, motivation and training to develop all employees;

o  Ensuring equality in determining qualifications, selections, assignments,   training, promotions, details, discipline and awards to employees;

o  Ensuring that Department personnel policies are observed;


·      Furthering the goals of equal employment opportunity (EEO) by taking positive steps to ensure the accomplishment of agency EEO objectives and by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex, national origin, age or handicap; 

·      Establishing and carrying out specific action plans for accomplishing short-term goals and objectives; 

·      Coordinating with other Division and Unit supervisors and peers to establish unit objectives, goals, priorities and deadlines, and to formulate plans to meet substantial changes in workload;

·      Adjusting work operations to meet priorities or changing programs or production requirements within available resources and with minimum sacrifice of quantity and quality of work;

·      Developing and prescribing procedures and techniques and furnishing policy guidance to subordinates;

·      Assigning and explaining work requirements to subordinate staff to achieve efficiency of services rendered while increasing productivity;

·      Devising new methods or procedures for accomplishing work to solve productivity problems;

·      Making decisions and resolving problems involving interpretation of the law or unusual situations requiring interpretation and application of DHS policy.


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You qualify at the GS-15 level if you possess one (1) year of specialized experience performing duties such as:

·         Serving as a senior agent responsible for planning and directing broad investigations of national or international scope

·         Providing administrative and technical supervision over a staff of journey level criminal investigators

·         Planning, organizing, administering, and coordinating the full spectrum of investigative activities

·         Representing the organization as a recognized authority in the investigations field in  conferences, meetings, and presentations involving issues of considerable importance

Qualification requirements must be met by the closing date of this announcement.  Qualification claims will be subject to verification.

Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. 

Time in Grade:  Current Federal employees must have served 52 weeks at the next lower grade in the Federal service.  Time-in-grade requirements must be met by the closing date of this announcement.

Security Clearance: This position requires a Top Secret / Secure Compartmented Information (TS/SCI) Security Clearance. If selected for this position, you must be able to obtain and maintain a TS/SCI Clearance.


Travel: You will be required to travel frequently.


Mobility Agreement: This position may require you to be reassigned to different geographic locations. Accordingly, you will be required to sign a mobility agreement, which will remain in effect through the duration of the assignment.


Motor Vehicle Operation: You must possess a valid automobile drivers license at the time of appointment.


Law Enforcement Retirement: This position meets the eligibility criteria for law enforcement retirement under both the Civil Service Retirement System (CSRS) and the Federal Employees Retirement System (FERS). Employees covered by either retirement system who reach age 50 or over with at least twenty years of service as a law enforcement officer are qualified for law enforcement retirement. In addition, employees covered by FERS (all new hires to the Federal government) of any age with at least 25 years of service as a law enforcement officer are qualified for law enforcement retirement. Finally, employees who reach age 57 with at least twenty years of service as law enforcement officers are subject to mandatory retirement.


Law Enforcement Availability Pay (LEAP): LEAP is approved for these positions to compensate employees for unscheduled duty in excess of the 40-hour workweek. 


Drug Testing: If you have not already done so, you must submit to a drug test and receive a negative drug test result before you can be appointed into this position.   After appointment, you may be subject to random testing for illegal drug use.  


Medical/Physical: You must pass a pre employment medical examination -- unless you are already working in a position covered under 5 USC 8336(c) with the Bureau of Immigration and Customs Enforcement. Prior to appointment, the person selected for this position must be determined physically fit by an authorized government physician to perform strenuous and physically demanding duties; and also pass a medical examination (which includes vision, hearing, cardiovascular, and mobility of extremities) given by an authorized government physician. 


Fitness Program: This job is covered by the agency Mandatory Fitness Program for law enforcement positions. You will be required to undergo regular physical examinations. You may, in the future, be required to maintain a level of physical fitness in accordance with the standards and policies of the agency; failure to maintain such a level of fitness may lead to removal from the position or other actions as may be specified in the Program.


Firearms Requirement: You will be required to carry a firearm while performing duties of this position. Maintaining firearm proficiency is also mandatory. You must satisfactorily complete (or have previously completed) the firearms component of the Criminal Investigation Training Program at Glynco, Georgia.   Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition [Title 18, U.S.C., Section 922(g)(9)].   A "misdemeanor crime of domestic violence" is generally defined under the statute as any offense involving the use or attempted use of physical force, or the threatened use of a deadly weapon, committed by the victim's current or former domestic partner, parent, or guardian.   The term "convicted", as defined in the statute, excludes any person whose conviction has been expunged, set aside, or pardoned or any person whose civil rights have been restored unless the pardon, expungement or restoration of civil rights expressly prohibits the possession of firearms or ammunition.   Candidates who have been convicted of a misdemeanor or felony crime of domestic violence within the meaning of the referenced statute are not qualified for this position.   Candidates under consideration will be required to certify whether they have ever been convicted of such an offense.   False or fraudulent information provided by candidates is criminally punishable by fine or imprisonment [Title 18, U.S.C., Section 1001].


We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire.  The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job which are; ability to direct and coordinate operational activities of an Investigative program, establish and maintain liaisons, formulate and develop program plans, objectives, and procedures, ability to communicate orally and in writing, knowledge of immigration and customs laws and regulations, ability to determine and manage resources are required for the job for which you are applying.

Based on your responses, you will receive a score from the Assessment Questionnaire between 70 and 100.  Those applicants who score the highest will be referred to the hiring manager and may be called for an interview. 


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DHS offers competitive salaries and an attractive benefits package, including:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to and select “benefits.” 


Promotion Potential : When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

This is a supervisory position, under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a 1-year probationary period. You may also be required to complete an appropriate supervisory training course within the one year of assignment to this position.


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To apply for this position, you need only submit a complete initial Application which includes:

1. Your Résumé
2. A complete Occupational Questionnaire
3. Required documents to support your minimum qualifications and eligibility (see Required Documents section below)

The complete initial Application must be submitted by 11:59 PM (EST) on Friday, February 24, 2012. To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. 

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 605761.  Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.

2. Print this 1203FX form to provide your response to the occupational questionnaire, and

3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


  • Resume showing relevant experience (education, training, and/or work experience; work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
  • If you are a current or former Federal employee, SF-50 or equivalent documenting competitive status.

Applications and supporting documentation will not be accepted by mail or email.  If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Friday, February 24, 2012 for further instructions.

You must submit all required information by Friday, February 24, 2012.  If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.  Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.


Julie Perkins
Phone: (214)905-8721
Fax: (214)905-5599
Agency Information:
ICE Dallas Service Center
7701 N Stemmons Freeway
6th Floor
Dallas, TX
Fax: (214)905-5599


Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.  We will notify you by email the outcome after each of these steps has been completed.  Your status will also be updated on your USAJobs and Application Manager accounts throughout the process. We expect to make a final job offer within 90 days after the deadline for applications.  If you are selected, we will conduct a suitability/security background investigation.


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