This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Park Guide, GS-0090-05

Department:Department Of The Interior

Agency:National Park Service

Job Announcement Number:MWRC-12-OC-0020

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$31,315.00 to $40,706.00 / Per Year


Wednesday, December 7, 2011 to Wednesday, December 21, 2011




Full Time - Term NTE 13 Months




01 vacancy - St Louis, MOView Map


United States Citizens


Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations. For more information about the National Park Service, click National Park Service.

WHO MAY BE CONSIDERED: Open to all qualified United States Citizens

VACANCY IDENTIFICATION NUMBER (VIN): 570413 (Include on all documents). 


Full-time Term position not to exceed 13 months. This position can be extended up to 4 years depending on funding and/or performance without further competition or announcement.

Travel, transportation, and relocation expenses will not be paid. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee, unless otherwise eligible for reimbursement of relocation expenses under the Federal Travel Regulations (i.e., current career/career-conditional federal employee).


  • U.S. Citizenship Required
  • Appointment subject to background investigation and favorable adjudication
  • Valid State Drivers License
  • NPS Uniform Required


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Major Duites:

You will provide front-line visitor services at the Gateway Arch Visitor Center which features 30,000 square foot Museum of Westward Expansion and the 630-foot tall Gateway Arch.  Present talks and Touch Stations and lead tours in Museum providing detailed information on the significance of St. Louis in the 19th century westward expansion movement as well as on the various groups of pioneers and events involved in this movement.  Will conduct research to develop and enhance knowledge of Park Resources and themes.  Will present a limited number of Children’s Education Programs based on pre-developed outlines and training.  Work at variety of fixed stations (Information Desk, Top of the Arch observation room & Museum entrance) as well as roving assignments (Museum & Lobby) initiating visitor contacts, providing information and resolving problems.  Respond to visitor emergencies and visitor complaints providing relief based upon the level of training received.  Participate in special event programming and staff special use permit interpretive activities.  Complete accurate daily visitor statistics and records related to programs and visitor services. 


Area Information:

The Jefferson National Expansion Memorial (90 acres) is located in downtown St. Louis, Missouri on the banks of the Mississippi River.  The park memorializes the city’s role in westward expansion through the 630 foot Gateway Arch and underground Museum of Westward Expansion.  The Old Courthouse commemorates the site where slave Dred Scott began his freedom suit, ultimately leading to the divisive U.S.  Supreme Court decision that polarized the nation and became a leading cause of the Civil War.

“Whether you’re single or have a family, a sports fan or connoisseur of the arts, a fitness fanatic or a film aficionado, St. Louis has something for you.” –St. Louis Regional Chamber & Growth Association.  St. Louis is a sports lover’s paradise, where fans are kept on the edge of their seats all year by a host of professional teams.

With a remarkably low cost of living for the comforts and attractions it affords, St. Louis has a small town feel, but offers all the amenities you’d expect in a major metropolitan area, including top-notch health care and education resources.  The City of St. Louis is relatively small, but the surrounding metropolitan area with nearly two million residents in both Missouri and Illinois offers many suburban and rural counties for easy commutes compared to many metro areas in the country.

St. Louis is home to well over 100 parks and some 200 miles of cycling, running, and walking trails.

Cultural institutions abound in St. Louis.  In Forest Park alone, you’ll find the Saint Louis Zoo, Saint Louis Art Museum, Missouri History Museum, Saint Louis Science Center, the Municipal Opera and more.

Visit the website for more information on living in St. Louis.



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To qualify for this position, you must demonstrate that you possess either 1) the education or 2) specialized experience described below. Equivalent combinations of education and experience may also be used to qualify.

Minimum Qualifications for this position are:

One year of specialized experience equivalent to the GS-04 level.  Specialized experience is:  Oral presentations of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups.  Examples of specialized experience could include Park Guide or tour leader; naturalist; environmental educator or teacher; or other similar work.


Four years of education above high school (120 semester hour or 180 quarter hours) leading to a bachelor's degree with courses related to the occupation, such as in American history, science, and/or public speaking, or that included or was supplemented by at least 24 semester hours in such subjects.

IMPORTANT: It is your responsibility to show how you satisfy the course/education requirements. If you do not provide TRANSCRIPTS that include your name, school name, credit hours, major(s), and grade-point average or class ranking, you will be rated ineligible. Your rating will be based solely on the information you submit with your application. (A copy of your official transcripts will be required before entrance on duty, if selected).


An equivalent combination of education and experience. NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to 1 year of specialized experience. For example, I have 6 months of the specialized experience described above (50% of the experience requirement), and 3 years of college study from an accredited institution (50% of the qualifying education) which included at least 12 semester hours of related coursework as specified above (50% of the related coursework required).

QUALIFICATIONS: To be eligible for this position, you must possess the qualifying specialized experience and/or education as well as selective factors as described in the occupational/assessment questionnaire.


(1)  JOB INFORMATION:  announcement number, and title and grade of the job for which you are applying;

(2)  PERSONAL INFORMATION:  Full name, mailing address (with ZIP Code) and day and evening phone numbers (with area code); last four of your social security number; country of citizenship; veterans preference; reinstatement eligibility (you must attach SF 50 for proof of your career or career conditional status.); and highest Federal civilian grade held (Also give job series and dates held.)

(3)  EDUCATION:  High school name, city, state, (zip code if known) and date of diploma or Ged; name and city and state (zip code if known) of colleges and universities attended, with majors, type and year of any degrees received (if no degree, show credits earned and indicate whether semester or quarter hours);

(4)  WORK EXPERIENCE:  Give the following information for your paid and nonpaid work experience related to the job for which you are applying: (a) job title (include series and grade if Federal job), (b) duties and accomplishments, (c) employer's name and address, (d) supervisor's name and phone number; Indicate if we may contact your current supervisor, (e)starting and ending dates (month and year), (f) salary and  (g) hours per week, Failure to include hours will result in your application/resume not being considered and you will be ineligible.

(5)  OTHER QUALIFICATIONS:  Job related training courses (title and year); job related skills (for example; other languages, computer software/hardware, tools, machinery, typing speed); job related certificates and licenses (current only); and job related honors, awards, and special accomplishments (for example, publications, memberships in professional or honor societies, leadership activities, public speaking, and performance awards) give dates but do not send documents unless requested.

Your application contains information subject to the Privacy Act (P.L. 93-579, 5 USC 552a). The information is used to determine qualifications for employment and is authorized under Title 5, USC, Section 3302 and 3361.

Applicants are responsible for providing documentation that the applicable educational provisions have been met. To qualify based on education, you must submit a legible copy of transcripts with your name, school name, credit or semester hours, major(s), and grade-point average or class ranking. Official transcripts are required upon selection if you qualified based on education.

Education must have been obtained from an accredited or pre-accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Education completed in foreign colleges or universities may be used to meet the above requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States.  For further information on creditable education, visit:  and

1.  You must be U.S. Citizen to be eligible for the position.

2.  Applicants must possess a valid state driver's license. This position requires that you operate a government (or private) motor vehicle as part of your official duties.

3.  Pre-Appointment Certification Statement for Selective Service Registration

4.  New employees of the Department of Interior must identify a financial institution for direct deposit of net pay.

5.  Probationary Period:  Upon appointment to this position, you may be required to serve a one-year probationary period or a two-year trial period, depending on the authority under which you are appointed.

6.  NPS uniformed position. Employee will be required to wear a uniform and comply with National Park Service uniform standards.

7.  Working Evenings, Weekends and Holidays may be required.  Some overtime may be required.

8.  Selectee will be required to complete a background investigation and be favorably adjudicated, if not already done so, before an entrance on duty date can be set.

9.  Position requires employee to be standing and walking for long periods of time.  You will be working indoors and outdoors.  You must have the ability to walk down 1,076 steps from the Top of the Arch in an emergency situation.




The rater will not make assumptions, guess, or use personal knowledge about your experience or education in the rating process. The rater will use the written information that you provide in your application to verify your responses to the Occupational Assessment Questionnaire. Therefore, you should provide detailed evidence and descriptions of your experience, training, education, awards, hobbies, self-development achievements, pertinent unpaid or volunteer work, and any other aspect of your background as it relates to the position. It is important that you indicate the diversity, level of difficulty, and complexity of your experience.

Method of rating will be Category based.

Category rating procedures will be used to rate and rank candidates. Candidates will be ranked into 3 categories:
Category Group I (Best Qualified) - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position.  
Category Group II (Well Qualified) - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job.
Category Group III (Qualified) - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all of the requirements of the job.
You will be evaluated based upon the responses you provide on the job specific questionnaire that is required as part of the application process for this position. You will be rated based on your responses and assigned a score ranging from 70 to 100 points.

The scores will be used to determine the best qualified candidates who will be referred for selection. Best qualified applications rated with a score of 85 or above, will be referred to the selecting official. Additional names from the well qualified list may be added to the referral list if we do not receive enough best qualified candidates.

Your qualifications will be evaluated on the following Tasks.  Note: Your resume must support your responses to the occupational questions. The occupational questionnaire was developed from these tasks.

  • Present formal and informal interpretive programs and services
  • Research and prepare interpretive and educational programs
  • Compiles visitor use statistics
  • Operate a visitor center/information desk
  • Presents educational programs



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The Federal government offers a number of exceptional benefits to its employees. The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.

This link provides an overview of all the benefits currently offered to Federal employees.


1. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 95 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

2. Veterans' Preference: If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. For more information on Veterans' Preference please visit

3. Number of Vacancies: This announcement may be used to fill additional similar vacancies if necessary.

4. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service. NOTE: If you are current federal employee applying under VEOA you are subject to meeting the time-in-grade restrictions.

Applicants are advised that a variety of public facilities such as schools, public libraries, state employment offices and regional job centers provide access to computers at no charge. Help may also be available to targeted groups through a variety of public assistance agencies.


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All the information you provide may be verified by a review of the work experience and/or education as shown on your application forms, by checking references and through other means, such as the interview process. This verification could occur at any stage of the application process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.

Your Application Package status must be Completed and submitted by midnight eastern time on Wednesday, December 21, 2011. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

NOTE: If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account for this vacancy announcement. Your documents will display under the Details tab in the Document area.

Apply Online:

1. To begin the application process on-line, click the Apply Online Button at the bottom of this screen to create an account or log in to  your existing Application Manager account 

2. Follow the prompts to complete the Assessment Questionnaire.  Please be sure to click the Submit My Answers button at the end of the process.

3. In addition to submitting the Assessment Questionnaire you must upload a resume/application and any other supporting documents to determine your qualifications.

Note:  If you receive an email stating that there was a technical problem uploading your documents, you should fax the applicable documentation to OPM at 478-757-3144.  Be sure to use the fax cover sheet that was linked in the vacancy announcement, include the appropriate Office Code (NI) and VIN (six digit code) so that the fax is processed properly and promptly. For further questions regarding applying online or by fax, please contact OPM at

Faxing Instructions:

1.   Click the following link to view and print the Assessment Questionnaire View Occupational Questionnaire

2.   Print the 1203FX form to provide your response to the Assessment Questionnaire. Your 1203FX will serve as a cover page for your fax transmission if you are faxing ONLY the 1203FX form. 

3. If you are faxing supporting documents (e.g. transcripts, resumes, etc.) complete this cover page,

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

Fax your documents to 1-478-757-3144 using this Vacancy ID Number:570413

Note: you will be allowed to apply more than once but the last application is the only one that will be used.

DO NOT SEND PHOTOGRAPHS.  Any resumes with these attachments cannot be forwarded to the hiring official.


      The following documents are required:

      1. Resume or application

      2. Responses to the Occupational Questionnaire

      3. Copy of official transcripts if you are using education to qualify

      4. If you are a veteran, the following documents are needed: 1) Legible copies of DD-214s (showing honorable or general discharge):  2) If claiming veteran's preference: 2) SF-15: Application for 10 Point Veterans Preference with required proof as stated on the form if applying as a disabled veteran or other veterans eligible for 10-point preference.    

      5. CTAP/ICTAP eligible's - you must submit proof of this eligibility with your application.


Midwest Region Central SHRO
Phone: (402)661-1562
Agency Information:
Midwest Region Central SHRO
Call or e-mail us with your questions
Thank you, NE


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.


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