This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/466796300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The mission of the Fleet and Family Readiness (FFR) Programs team is to maximize the physical, emotional and social development of the Navy family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness and Housing Programs. We service all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR), Navy Gateway Inns & Suites (NGIS) and Bachelor Housing (BH) throughout the Fleet and Family Readiness Program for the Naval District Washington (NDW) Region.
Learn more about this agency03/29/2017 to 04/14/2017
$13.62 - $15.88 per hour
NS 02
1 vacancy in the following location:
Not required
No
Permanent - 35-40 Hours Per Week, Benefits Offered
Full-time - Full Time
Yes
ANNA 0013-17
466796300
Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities, and maintains written documentation of these inspections. Coordinates with front desk and maintenance personnel to ensure rooms are clean and ready for occupancy. This includes preparing work requests to the maintenance department. The incumbent is responsible for the security of all items in the storeroom and/or assigned storage areas. Determines and places orders for cleaning supplies, in-room amenities, and other materials or equipment needed by the housekeeping staff and ensures items are available when required. Investigates and prepares reports for staff mishaps/accidents. Evaluates performance, recommends awards and/or corrective/disciplinary actions. Ensures all leave requests are in writing and approves/disapproves in a timely manner. Utilizes the Property Management System (PMS) for the preparation of the daily housekeeping report and to schedule housekeepers to ensure all program commitments are met. Conducts training on proper work methods and safety procedures. Fully implements all safety, fire prevention, MSDS, and environmental/industrial hygiene requirements. Interview and recommend applicants for selection or promotion. Handles guest and/or staff suggestions and complaints, resolves problems in a tactful and diplomatic manner, and refers difficult and/or unusual situations to management. Must perform duties of housekeepers, custodial workers, laundry workers, and/or their respective leaders on an “as needed” basis to cover for staff shortages or other unanticipated occurrences. Performs other related duties as assigned.
This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.
This position is subject to the possibility of working on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.
The staff member may be recalled to duty and/or required to work overtime, as necessary to meet mission requirements.
May be required to possess a valid state driver license. Travel to other facilities may be required within the normal scope of duties. Applicants will be notified when this is a requirement for appointment.
This position is subject to a favorable National Agency Check (NAC).
The incumbent is expected to meet the requirements of a Certified Hospitality Supervisor (CHS) within six months of employment and all requirements for housekeeping, custodial services, and/or laundry operations as outlined in the Lodging Career Path Guide.
Ability to satisfactorily complete background investigation - National Agency Check with Written Inquires (NACI), upon hiring and renew every 5 years.
Requires one year of work experience that demonstrates knowledge of basic principles, concepts, standards, regulations and administration related to housekeeping and/or custodial and laundry operations.
Professional knowledge of the lodging organization, administration, policies/procedures, and supervisory practices in conducting day-to-day operations.
Must be skilled in the use of a personal computer and various software programs, including knowledge of the property management system.
Must possess basic math and reading skills.
Must be able to communicate clearly and effectively both verbally and in writing in English.
Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your application that you are asking for spouse preference and submit a copy of current PCS orders. Failure to submit current PCS orders with application will prevent spousal preference from being granted.
Some positions have special requirements. In these cases selection is tentative pending satisfactory completion of these requirements. Applicants may be required to provide proof of education, etc. All selections are contingent upon the obtaining of satisfactory employment reference checks.
As a condition of employment, the selected individual will be required to participate in the Direct Deposit/Electronic Fund Transfer program.
SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31, 1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/default.htm.
The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.
The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.
You will be evaluated for this job based on how well you meet the qualifications above.
Ranking and Rating Criteria of knowledge, skills and abilities will be used for each application.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this position, please submit a resume and any other required documents as indicated in the "required documents" section, by ONE (only) of the following ways:
Directly through USAJobs.gov, click the Apply Online button to create an account or log in to your existing USAJOBS account
OR
By Email to: naf.nsaa.fcm@navy.mil Note: If submitting by email, you must put the announcement number in the subject line.
OR
By US Postal Service to: NAF Human Resources Office, 89 Bennion Rd, Bldg 89, Annapolis, MD 21402
OR
In person to: NAF Human Resources Office, 89 Bennion Rd, Bldg 89, Annapolis, MD 21402
Please note: The Announcement Number for the position you are applying for MUST be specified on your resume. Please write it on the top if submitting via fax, mail, or in person. If emailing, please indicate the announcement number in the subject line. Applications received without an announcement number designated may not be considered.
IMPORTANT: If applying to multiple positions, you MUST submit a separate resume for each vacancy you are interested in.
Before submitting your resume and supporting documents, please review this checklist:
All applicants will be notified regarding their status. Applicants will either be contacted for an interview or sent a letter of non-selection 4 - 6 weeks after announcement closing date. If selected for an interview, applicants can expect to be contacted 3 - 4 weeks after their interview with a position offer or notification of non-selection.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/466796300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training.