This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/466323000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
IT SPECIALIST (CUSTSPT)
41 IBCT
Clackamas, OR United States 1 vacancy
Appointment Type: Excepted Service Permanent
Official Position Description #: D0268000
Series/Grade: GS-2210-11/11
Salary Range: $63,815.00-$82,956.00
*Candidates must be able to obtain and maintain a Top Secret Security Clearance*
*Candidates must have a valid state driver's license*
*PCS is not Authorized*
MEMBERSHIP IN THE NATIONAL GUARD IS REQUIRED: This is an Excepted Service position that requires membership in the Oregon National Guard as a condition of employment. Selectee will be required to wear the military uniform. Acceptance of an Excepted Service position constitutes concurrence with these requirements as a condition of employment. Unit of military assignment is any supporting unit of 41 IBCT. Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Acceptance of a permanent or indefinite position with the Oregon National Guard will cause termination from any Guard Recruitment Bonus or Guard paid student loan. A law enforcement background check may be required prior to appointment to this position. By submitting a resume or application for this position, you authorize this agency to accomplish the check. This is a dual-status position and membership in the Oregon National Guard is required. By submitting this application you are affirming to the validity of the information you have provided.
AREAS OF CONSIDERATION:
1st Area: Current permanent full time support personnel of the Oregon Army National Guard (ARNG)
2nd Area: All members of the Oregon Army National Guard (ARNG)
Application materials must be received in our office by Friday, April 14, 2017. Failure to provide complete information may result in your not receiving consideration for this position. Please refer to the Qualifications and Evaluations section to understand the qualification requirements, and How To Apply Section for detailed instruction on applying.
03/22/2017 to 04/14/2017
$63,815 - $82,956 per year
GS 11
1 vacancy in the following location:
Occasional travel - For job training and organization mission requirements.
No
Permanent - Excepted Service Permanent
Full-time - Full Time
No
ORAF17-239 778325
466323000
INTRODUCTORY:
This position is located in an information management organization. The purpose of this position is to serve as the primary interface between the incumbent's assigned organization and all information systems customers associated with the C4 mission. Responsible for management of the organization's customer support help desk and maintenance of the workload accounting database using help desk software.
MAJOR DUTIES:
--Serves as a technical expert on all supported automated systems utilized throughout the state. Provides solutions to customer requests for assistance in resolving hardware and software problems. Systems used include personal computers, mini computers and mainframes.
--Develops and maintains the customer service database for all service requests. Receives, analyzes, and assigns control numbers to all incoming customer requests. Determines if equipment is covered by warranty or maintenance contract and processes accordingly. Uses a process for quickly assessing and determining the actual problems and either solves or assigns unresolved requests to appropriate specific functional area. Follows up with the functional areas to ensure problems are resolved and requests are completed. Ensures continual contact and update of status with the user.
--Performs intensive collection and analysis of data from the customer service database to create trend reports, performance reports, and future requirements for all areas of Information Management. Provides database maintenance on the customer support database. Participates in the analysis of requests for new and modified applications. Determines equipment demands and number and kind of requests received: data communications requests, telecommunications requests, visual information requests, and information services requests.
--50% COMSEC Custodian
1. Prior to Application
a. Standardized COMSEC Custodian Course (SCCC)
b. Local COMSEC Management Software Course (LCMS)
c. Key Management Infrastructure Course (KMI)
d. Information Assurance Level II Certification (within 6 months of hire)
e. Secret Clearance
2. Top Secret Clearance Capable
--15% WIN-T
1. Prior to Application
a. Minimum 2 years' experience operating and maintaining WIN-T System Components.
2. Signal Digital Master Gunner Course (SDMG) within 1 year of hire date.
--15% Mission Command
1. Mission Command Digital Master Gunnery Course (MCDMG) preferred (or within 1 year of hire date)
2. Minimum 1 year experience working in a Tactical Operation Center (TOC) with emphasis on setup and inter-operability of Mission Command Systems.
--10% HF/FM Radio
1. COMSEC
2. Antenna and Propagation Theory
3. Automatic Link Establishment (ALE) Configuration
4. Automated Communications Engineering Software (ACES) Configuration
3. Basic setup and operation
--10% BFT / JCR
1. Basic understanding of required setup, maintenance, and operation.
--5% Additional Duties as required
1. Working Knowledge of Microsoft Office Suite
2. Coordination for system support with military and civilian organizations.
*The above description only mentions a limited amount of the position's official duties. For a full comprehensive document that covers all the duties of the position, please contact one of the Recruitment Specialist at the bottom of the announcement.
SUPPLEMENTAL QUALIFICATION REQUIREMENTS:
--If any supplemental documentation for education or certifications are required it will be listed here.
--If the position requires a driver's license, applicant will be expected to obtain and maintain a satisfactory State of Oregon Driver's License. Driver's licenses from other states will be accepted pending they are recognized by the State of Oregon DMV and adhere to National Guard Technician Personnel Regulations.
--If position requires security clearance. Individuals must currently possess or obtain and maintain a satisfactory Secret or Top Secret Security Clearance in accordance with position requirements.
--Applicants are subject to Police Record Check. Applicants can pre-emptively fill out the PDF form below at the link.
http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage84.html
On the Police Records Check Form DD-369 please fill out sections 2 through 9, sign block 11, and leave line 10 blank. Once complete please upload along with application packet.
GENERAL EXPERIENCE:
This series covers two-grade interval administers that manage, supervise, lead, administer, develop, deliver, and support information technology (IT) systems and services. This series covers only those positions for which the paramount requirement is knowledge of IT principles, concepts, and methods; e.g., data storage, software applications, networking. Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
SPECIALIZED EXPERIENCE:
Applicants applying at the GS-11 level must have 36 months of general and specialized experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
Education Requirements:
None to list for this position.
Substitution of Education for Specialized Experience:
None to list for this position.
For Any Questions or Concerns in regards to this announcement, please contact the following personnel at the Oregon Military Department:
SSG Velasquez, Pedro
Human Resources Specialist (Recruitment/Placement/Compensation)
Oregon Military Department JFHQ-Human Resources Office
Salem, OR 97301
Business Number: (503)584-3926; DSN: 355-3926
Business E-Mail: pedro.velasquez.mil@mail.mil
SSG Chitwood, Edward D.
Human Resources Specialist (Recruitment/Placement/Compensation)
Oregon Military Department JFHQ-Human Resources Office
Salem, OR 97301
Business Contact: (503)584-3841; DSN: 355-3841
Business E-Mail: edward.d.chitwood.mil@mail.mil
You will be evaluated for this job based on how well you meet the qualifications above.
EVALUATION INFORMATION:
Once the application process is complete, a review of your application will be made to ensure you meet all necessary job requirements. To determine if you are qualified for this job, a review of your resume' and supporting documentation will be made and compared against your responses to the occupational questionnaire. The rating you receive is based on your responses to the questionnaire, resume, and supporting documents. If, after reviewing your resume' and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.
Failure to provide complete information, may result in an applicant not receiving consideration for this position. The following:
Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
The Human Resource Office needs certain information to evaluate your qualifications and determine if you meet the requirements for Federal employment in this position. If your resumé or application does not provide all information requested in the Position Vacancy Announcement or through the USA Jobs Assessment process you may not receive full consideration for this position. As a minimum your application should include the following:
1. Personal Information: Full name, mailing address with zip code, home and work phone numbers, country of citizenship, highest Federal civilian grade held (indicate whether grade held as permanent, indefinite or temporary), current military unit of assignment, duty MOS/AFSC, and military grade.
2. Work Experience: Provide job title (include series and grade for Federal employment and MOS/AFSC and grade for military); duties and accomplishments; employer's name, address, supervisor, and phone number; start and end dates (month and year) with hours of work and ending salary. Include both paid and volunteer work.
Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
1. To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is 1923060
2. Fax your documents to 1-478-757-3144.
If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, April 14, 2017 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire
2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf .
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants for a Technician position will apply through USA Jobs.
To apply for this position, you must provide both of the following parts:
1. You must complete the assessment questionnaire.
2. Submit all required documents specified in the required documents section.
The complete application package must be submitted by 11:59 PM (EST) on Friday, April 14, 2017 to receive consideration.
-- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
-- Click the Submit My Answers button to submit your application package.
-- It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
-- To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
-- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are unable to complete the application process online, you can contact one or both of the point of contacts listed below. The secondary application process is subject to adequate time and mailing. It must be completed and received in our office by the closing date of the announcement Friday, April 14, 2017.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/466323000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
OREGON ARMY NATIONAL GUARD
STATEWIDE TECHNICIAN VACANCY ANNOUNCEMENT
For more information on the Oregon National Guard please visit:
Oregon Military Department
OREGON NATIONAL GUARD CORE VALUES:
Character, Confidence, Courage, Commitment (CCCC)
OREGON NATIONAL GUARD VISION:
Oregon National Guard will provide the citizens of the State of Oregon and the United States with the ready force of citizen soldiers and airman, equipped and trained to respond to any contingency natural or manmade. When we are needed, we are there.