This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/466014000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
See our interactive facility map: http://interactive.medmaps.com/site/sierranevada_va
If you have never been to Reno, let us tell you: it is nestled at the foot of the Sierra Nevada Mountains with easy access to the Pacific Crest Trail. We are just 30 minutes from beautiful Lake Tahoe offering most any water sport you can imagine: fishing, kayaking, paddle boarding in addition to skiing and snowboarding (where many Olympic athletes do their training). We are the home of a dynamic art and event scene: Artown, Hot August Nights, Street Vibrations, Rib Cook off, Balloon Races and that's just July September! Humidity is low so temperatures remain (or at least feel) moderate.
The Reno VA is the teaching affiliate of the University Of Nevada School Of Medicine, the state's only medical school. The Davidson Academy, the state designated "university school for profoundly gifted pupils", is located on the UNR campus. Additionally TMCC offers accessible post high school classes and degrees and offers the opportunity to continue higher education through UNR.
We encourage you to consider VA employment in Reno, NV, join a team that values a healthy home/work life balance and be rewarded by the role you'll play in keeping the promise to those who served.
Oh! Did we mention that we don't pay state income tax in Nevada or our fabulous culture of all-you-can-eat sushi?
VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
03/16/2017 to 04/05/2017
$36,611 - $47,598 per year
GS 06
2 vacancies in the following location:
Not required
No
Permanent
Full-time - Full Time
No
654-17-AYG-1922612-BU
466014000
The incumbent works as an Advanced Medical Support Assistant (MSA) for the VA Sierra Nevada Health Care System. The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model. The Advanced MSA coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments. The Advanced MSA develops/maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; facilitate/process secure messaging with the patient and team; notify patients of normal lab results; develop and manage a tracking system for follow up care such as consults, tests, etc.). Other assignments at this level include, but are not limited to: participating in team huddles and team meetings to manage and plan patient care; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; may work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record; monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); managing electronic wait list to verify and validate accuracy and resolve issues; participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions; participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care; evaluating patient information and clinic schedule lists to determine whether patient is vested; educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.
Work Schedule:Monday through Friday 8:00 A.M. to 4:30 P. M.
Functional Statement Title/#: Advanced Medical Support Assistant
This position is covered by the Bargaining Unit.
Physical Requirements:The work is sedentary. Typically, the employee sits to do the work. However, there may be some walking, standing, bending, and carrying light items such as papers and books. No special physical demands are required.
Basic Requirements:
Citizenship
Experience and Education
Specialized Experience: GS 06 Requires. In addition to the basic requirements, this position requires at least one (1) year of specialize experience equivalent to the next lower grade level. Specialized experience is further defined as: advanced knowledge of the technical health care process as it relates to access to care, managing a clinic, policies and procedures associated with the operational activities that affect patient flow, patient care, and the revenue process, and advanced medical terminology due to the technical nature of language utilized by clinicians; clerical or office work in a hospital setting or medical office as scheduling, canceling, or rescheduling appointments, data entry for outpatient registration, or update insurance information; responding to urgent or emergent written (faxed) request for medical information from hospitals and/or doctors, process emergency or non-emergency transfers to other facilities or to private hospitals; or perform basic co-pay or pre-authorization requirements for various insurance coverage?
Part-Time Experience. Part-time experience as a MSA is creditable according to its relationship to the full-time workweek. For example, a MSA employed 20 hours a week, or on a 1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks of service.
(*Your experience must be detailed in your résumé to receive full credit.)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Demonstrated Knowledge, Skill, and Abilities. Candidates must demonstrate all of the KSAs below in order to be considered for this position:
1. Ability to collaborate, communicate, set priorities, and organize the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
2. Ability to communicate tactfully and effectively, both orally and in writing, in order to meet program
objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
3. Advanced knowledge of the technical health care process as it relates to access to care.
4. Advanced knowledge of managing a clinic.This includes independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment.
5. Advanced knowledge of policies and procedures associated with operational activities that affect the patient flow, patient care, and the revenue process.
6. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
References: VA Handbook 5005, Part II, Appendix G45, MEDICAL SUPPORT ASSISTANT QUALIFICATION STANDARD, dated June 7, 2012
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
This position does not require filing a financial disclosure report.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
All applicants are required to submit the following supporting document type(s):
·Resume
Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, etc. You will not be contacted for additional information.
Faxing Applications or Supporting Documents: You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 1922612.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online.
To apply for this position, you must complete the View Occupational Questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Wednesday, April 05, 2017 to receive consideration.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You
may check the status of your application at any time by logging into your USAJOBS
account and clicking on Application Status. For a more detailed update
of your status, click on more information. Information regarding applicant
notification points
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/466014000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
Vacancy Identification Number (VIN): 1922612
OUR MISSION: To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?