This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/442531000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
**** This vacancy announcement is opening a standing inventory of eligible applicants. It will be used to fill immediate and future vacancies for Supervisory Passport Specialist. If qualified, you will have eligibility for 60 Days. To continue to be considered for this vacancy, you must reactivate your application before the expiration date by logging into Gateway to State and viewing / modifying your core or vacancy questions and clicking the "finish" or "done" button at the end of the application process and wait to be returned to USAJOBS. Your name will be referred for employment consideration based on your rating and geographic availability, if applicable.
Lists of qualified candidates will be referred periodically for employment consideration based on the hiring needs of the Department of State.
NOTE: Applications received by the initial cut-off date, 7/5/2016, will receive first employment consideration. After the initial cut-off date, if necessary, applications will be reviewed after subsequent cut-off dates of 7/19/2016, 8/2/2016, 8/16/2016, 8/30/2016, 9/13/2016, 9/27/2016, 10/11/2016, 10/25/2016, 11/8/2016, 11/22/2016, 12/6/2016, 12/20/2016, 1/3/2017, 1/17/2017, 1/31/2017, 2/14/2017, 2/28/2017, 3/14/2017, 3/28/2017, 4/11/2017, 4/25/2017, 5/9/2017, 5/23/2017, 6/6/2017, and closing date of 6/15/2017.
The incumbent of this position supervises a team of Passport Specialist within the Colorado Passport Agency, Passport Services, Bureau of Consular Affairs (CA/PPT/CO). Under the overall supervision of the Adjudication Manager, the incumbent supervises the acceptance and adjudication of passport applications and authorization of issuance to qualified American citizens and nationals, as provided by the laws and regulations of the United States.
This position is eligible for telework; additional criteria will be required (e.g., supervisory approval).
06/21/2016 to 06/15/2017
$76,341 - $99,243 per year
GS 12
Not required
Yes—Relocation expenses may be authorized.
Permanent
Full-Time
12
Yes
CA-2016-0237
442531000
* Plans, schedules, and prioritizes the work of subordinate staff and adjusts assignments as needed.
* Monitors the overall quality of work of the team by periodically reviewing the performance of each subordinate employee, including thorough review of adjudicated applications before and/or after issuance.
* Works with Fraud Prevention Manager (FPM) to provide guidance on analysis and evaluation of suspected fraudulent passport applications.
* In conjunction with the Customer Service Manager (CSMs), maintains liaison with acceptance agents (clerks of court, postal service officials, military agents) to ensure that subordinates staff are providing timely and accurate technical advice.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5CFR 300, Subpart F.
SOCIAL SECURITY NUMBER - Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name. As allowed by law or Presidential directive, your Social Security Number is used to seek information about you from employers, schools, banks, and others who may know you.
REASONABLE ACCOMMODATION - This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Employee Relations, Disability/Reasonable Accommodations Division, at (202) 261-8163 or reasonableaccommodations@state.gov. The decision on granting reasonable accommodation will be on a case-by-case basis.
EQUAL EMPLOYMENT OPPORTUNITY: The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
All required documents listed below, that are applicable to you, must be submitted to our automated system "Gateway to State" by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
1. Resume - your resume or any other written format you choose should contain the required information as specified in the "How You Will Be Evaluated" section. Insufficient information will result in an ineligible rating.
2. A completed online job specific self-assessment questionnaire through the Department's automated system "Gateway to State".
3. Transcripts - if you are qualifying based on education OR if there are mandatory education requirements listed under the Qualifications and Evaluations section, you MUST submit a copy of your college transcript(s) with your application. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
4. Current eligible Department of State employees (eligibility outlined in 3 FAM 2315) must submit a copy of their SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure or non-competitive eligibility, proof of competitive status, tenure, grade level and step AND a copy of your most recent completed annual performance appraisal that includes the final rating. If a performance appraisal does not exist, is incomplete or unavailable, a Form DS-1812 (Applicant Appraisal) or equivalent form from another agency signed by the current supervisor is acceptable. Mid-year progress reviews will not be accepted.
5. All non-competitive eligible applicants must submit proof of eligibility (i.e., SF-50 documenting the full performance level of a position held on a permanent basis).
6. If you are qualifying based on other criteria listed under the Qualification Section of this announcement, you must submit the required supporting documentation (certificates, certifications, etc.) with your application by the closing date.
7. CTAP eligibles must submit a copy of the appropriate documentation with their application. See link below:
CTAP Considerations
All documentation, applicable to you, must be submitted by the closing date of this announcement. If the information you submit is insufficient to verify your eligibility or you fail to submit any of the required documents, it will disqualify you from being considered for this job opportunity.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please carefully read all the instructions before you begin the application process.
To apply for this job opportunity, you must submit a resume and an on-line application through the Office of Personnel Management's (OPM) application system, USAJOBS. This information will be transferred to the Department of State's Gateway to State Automated Application System.
You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the following four-step application process:
STEP 1: Select the "Apply On-line" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit a detailed resume or any other written format you choose documenting your job-related qualifications, experience, and education (if applicable). Cover letter is optional. If you submit a cover letter, you must also submit a resume. Please see the "How You Will Be Evaluated" section for specific information that should be outlined in your resume.
STEP 3: Answer the job-specific self-assessment questions on-line through the Gateway to State automated application system. These questions will be used to evaluate your qualifications and experience for this job opportunity.
STEP 4: Submit all required documentation, applicable to you, listed in the Required Documents section of this job opportunity to the Department's automated application system "Gateway to State" prior to the closing date of this announcement. For instructions on how to view the status of your supporting documentation, please click here.
Technical assistance with your on-line application can be obtained by contacting the Help Desk at mgshelp@monster.com OR by calling (866) 656-6830 or (703) 269-4944 between the hours of 7:00 a.m. and 7:00 p.m. ET
ALTERNATE APPLICATION PROCEDURES
NOTE: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package by fax. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET, at least two working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement.
NOTE: Paper applications and information sent by mail WILL NOT BE ACCEPTED.
After all application packages have been received, we will review your resume to ensure you meet the basic qualification requirements. After we review and evaluate all applications, the most highly qualified candidates will be referred to the hiring manager for further consideration and possible interviews. After a tentative job offer, we will conduct a suitability and or security background investigation.
You will be notified up to four times during the hiring process:
1. Upon receipt of your application.
2. Upon minimum qualification determinations.
3. After the certificate is issued.
4. After final selection is made.
For instructions on how to view the status of your application, please click here.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/442531000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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