The ideal candidate for this position will have experience in basic food and beverage preparation and service, excellent customer service and communication skills. This position starts at a salary of $15.96 (WG-02), with promotion potential to $18.92 (WG-04). Apply for this exciting opportunity to become a member of the Mount Weather Emergency Operations Center (MWEOC) team within FEMA.
View common definitions of terms found in this announcement.Learn more about this agency
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
When disaster strikes, America looks to the Federal Emergency Management Agency (FEMA). Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. FEMA prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.
In this position, you will serve as a Food Service Worker providing food and beverage preparation and service. Typical assignments include:
- Preparing simple foods and beverages following portioning guidelines;
- Ensuring that proper holding temperatures are maintained on all ready-to-serve hot and cold foods, adhering to all appropriate food safety practices, rules and guidelines, including utilizing the temperature danger zone to keep hot foods hot and cold foods cold;
- Following established Standard Operating Procedures according to established recipes, including maintaining time and temperature logs for their assigned areas;
- Ensuring proper storage of food and supplies including rotation of inventory (FIFO Method); ensuring that food is covered, dated and stored properly using industry standard and work unit practices, and is easily accessible; determining appropriate storage areas, and ensures that food is promptly carried to the appropriate storage location;
- Performing all industry standard and work unit approved cleaning and sanitizing to ensure that the work unit maintains high standards of cleanliness and sanitation required in the Food Service industry which includes breakdown, cleaning and re-assembly of all standard kitchen equipment, including but not limited to dishwashers and conveyor lines, slicers, mixers, blenders, choppers, toasters, sandwich grills and food processors.
Promotion Potential: Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
All MWEOC staff have emergency assignments and are considered deployed in place. Exercises and activations are planned and unplanned, and may require long hours, nights, weekends and holidays.
All MWEOC employees are: (1) required to use a government-issued electronic device (to include cellular phones); (2) subject to recall during emergency situations; and (3) required to perform work in locations both above and below ground.
EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
Occasional travel - This position may require minimal non-emergency travel up to 5%.
Job family (Series)
Conditions Of Employment
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation.
- Selective Service registration required.
- You must be able to obtain and maintain a Government credit card.
- Please review "Other Information" section for additional key requirements.
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for a TOP SECRET clearance as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations.
Please ensure you meet the qualification requirements described below.
The qualification requirements listed below must be met within 30 days of the closing date of the announcement.
Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standard. Although a specific length of time and experience is not required for most trade and labor occupations, you must meet any screen-out element listed, and show through experience and training that you possess the quality level of knowledge and skill necessary to perform the duties of the position at the level for which you are applying. Qualification requirements emphasis is on the quality of experience, not necessarily the length of time.
Working Conditions: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and humidity. The work area is well lighted, but is usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. The incumbent is regularly exposed to hot liquids, sharp cutting blades, hot surfaces and extreme temperature changes when entering walk-in refrigeration and and/or freezer units. Also exposed to extreme weather during Food Cart Operations in the winter months.
Physical Effort: Will be required to perform heavy lifting and moving and hard work such as scouring and scrubbing large utensils, pots and pans. Moving and unloading heavy carts and pallets. Frequently lifts or moves objects weighing up to 40 pounds to load and unload Food Service Delivery vehicles.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.
Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.
- This position has been identified as a Testing Designated Position (TDP) because of its security, public health, and/or public safety sensitivity, you are subject to random drug testing under FEMA's Drug-Free Workplace Plan (DWP). Refusal to be tested will result in disciplinary action up to and including removal from federal service.
- If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
- DHS uses E-verify, an internet based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
- This announcement may be used to fill one or more vacancies.
- A one year probationary period is required for new Federal competitive service employees and new supervisors and managers.
- MEDICAL EXAMINATION: All selectees are required to pass a pre-employment medical examination provided at government expense.
- If selected for this position, and you have not previously completed these requirements, you are subject to (1) completion of a 2 day onboarding program at your primary duty location; and, (2) completion of a subsequent, multiple day orientation program within 90-120 days of hire, at a location to be determined. Travel associated with the orientation portion of this requirement may be at FEMA’s expense.
- The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
- Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
- This is a Bargaining Unit position.
How You Will Be Evaluated
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will use your responses to the job questionnaire to place you in one of three categories based on your experience, education, and training. The competencies or knowledge, skills, and abilities needed to perform this job are:
SCREEN OUT FACTOR:
- Ability to do the work of a Food Service Worker without more than normal supervision.
- Work Practices
- Technical Practices
- Ability to Interpret Instructions, Specifications, etc.
- Ability to Use and Maintain Tolls and Equipment
- Knowledge of Materials
- Dexterity and Safety
If you meet the minimum qualifications, you will be placed in one of the following categories:
- Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF), and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
- Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPF’s and appropriate QRFs as determined by the job analysis.
- Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Veterans: Qualified veterans with a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference.
Interagency/Career Transition Assistance Plan (ICTAP/CTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP/CTAP eligible. View information about ICTAP/CTAP eligibility on OPM’s Career Transition Resources website. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and, 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility (see “Required Documents” section of this announcement). Well-Qualified is defined as those applicants whose experience clearly exceed the minimum qualification requirements for the position and demonstrates acceptable proficiency in all critical competencies, Selective Placement Factors and Quality Ranking Factors as determined by the job analysis
Interview Requirement. Interviews may be required for this position. Failure to complete the interview may result in removed from further consideration.
To preview questions please click here.
- Your resume.
- Your responses to the job questionnaire - You will be directed to the online job questionnaire once you begin the application process for this position.
- Are you a veteran? Submit Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference may fill out the SF-15 and/or provide documentation that demonstrates preference eligibility. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans’ information.
- Are you claiming special priority selection rights under the Agency Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Plan (ICTAP)? Submit:
- a copy of your agency notice,
- a copy of your most recent performance rating, and
- a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
- Are you a current or former federal employee? Submit a copy of your most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current grade; your highest grade held; your current promotion potential and proof of permanent appointment if applying based on an interchange agreement. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. (see Note 1).
- Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
- Position Title
- Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)
- Beginning and ending dates of appointment
Note 1: Examples of applicable SF-50's for submission include appointment, promotion, and with-in-grade/range increases – award SF-50’s will not be accepted.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select “Benefits.” Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English.
Applications and supporting documentation will not be accepted by mail or email. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on the posted closing date of this job opportunity announcement, or at 11:59 PM eastern standard time on the date the application limit has been reached, whichever occurs first.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application.
We strongly encourage you to apply online. If you cannot apply online or do not have access to the internet (e.g., applicant experiencing documented system issues, applicant does not have access to the internet, etc.), you may be able to submit a paper application and the required forms. To do so, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of this announcement.
Agency contact information
AddressFEMA - Federal Emergency Management Agency
Please read the entire announcement
Round Hill, Virginia 20141
The Mount Weather Emergency Operations Center (MWEOC) is a unique FEMA facility which plays an important role in building a culture of preparedness and readying our Nation for all-hazard events. In performing this role, the MWEOC provides a wide array of support to its Mission Partners in classified and unclassified operating domains, both above and below ground. The facility is located in the Blue Ridge Mountains of Virginia, approximately 60 miles west of Washington, D.C., within over 600 acres of cleared and wooded land.
FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and possible interviews. We will notify you by email after each of these steps has been completed.
We expect to make a tentative job offer within 30 days after the deadline for applications.
If you are selected, we will conduct a suitability/security background investigation.
View more information on applying for federal employment.
Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/613463400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.