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    Duties

    Summary

    This position is located in the Office of Information Technology at the U.S. Holocaust Memorial Museum in Washington, DC. 

    Learn more about this agency

    Responsibilities

    -Leads the Security architecture, design, implementation and maintenance of the Museum’s Network infrastructure and other communication initiatives.

    -Oversees the development of technical data, estimates, statistics, suggestions, and other information useful to higher level managers in determining which goals and objectives to emphasize.

    -Exercises delegated authority to oversee the overall planning, direction, and timely execution of the Museum Network security operations. Decides the methodologies to use in achieving work goals and objectives, and in determining other management strategies.

    -Leads Museum’s network design activities and maintains appropriate documentation. 

    -Serves as the Museum's primary expert on technical matters concerning network deployments and other communication technology.

    -Prepares criteria and specifications for system modifications and testing of new equipment and services. Anticipates the probable implications that technological change will have for units and programs. 

    -Researches existing and emerging technologies to determine and directly implement appropriate methods of content delivery and presentation. Advises on technologies and systems.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    14

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    Requirements

    Conditions Of Employment

    • You must be a U.S. Citizen or National to apply
    • You must meet the Selective Service requirement (See Other Information)
    • You must submit your complete application and all supporting documents
    • You will be subject to a background/suitability investigation/determination
    • A one year probationary/trial period may be required
    • Payment of relocation expenses is/is not authorized.

    Qualifications

    BASIC REQUIREMENT: To be eligible for the position, you must meet the Basic Requirement for the position of IT Specialist. Individuals must have IT-related experience demonstrating each of the four competencies listed below.

    • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
    • Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available cybersecurity products and services; is committed to providing quality products and services.
    • Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
    • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

    Specialized Experience for GS-14: You must have one (1) year of specialized experience equivalent to the GS-13 level in the federal service that clearly demonstrates knowledge, skills and abilities

    ·       Managing an organizations network infrastructure security including administration, design, and architecture;

    ·       Developing and revising policies and procedures for an organization’s networking solutions; and

    ·       Conducting extensive research of new vulnerabilities and insecurities discovered in network operating systems, infrastructure and boundary protection devices.

    Education

    There is no positive education requirement for this position.

    Additional information

    Selective Service: This link provides information on the Selective Service System Registration. http://www.opm.gov/fedregis/1999/64r28713.pdf If you are an Interagency Career Transition Assistance Program (ICTAP) eligible, you may receive selection priority. You must apply and be found to be well-qualified.

    How You Will Be Evaluated

    If you meet the minimum qualifications, you will be placed in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview. To preview the assessment questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11074433

    The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

    -Applying network systems design and management methods including end-to-end performance monitoring, network architecture, Cisco networking, and related technologies in order to plan, design, develop, and enhance highly efficient network systems that respond to the Museum’s business requirements.

    -Experience with IT systems security principles, concepts and methods, including state-of-the-art and emerging techniques and products, in order to utilize appropriate technical strategies to resolve complex and persistent IT security challenges.

    -Knowledge of all phases of data center and server implementations and various server and workstation operating systems, specifically Microsoft, UNIX, Linux, and related technologies in order to ensure adequate network services throughout the Museum. 

    -Experience in planning and project management in order to manage new deployments and/or upgrade technology.

    -Knowledge of data and communication technologies, server, workstation, and network hardware systems, in order to architect networks and associated components.

    The Category Rating Process does not add veteran's preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). 

    Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp


    To preview questions please click here.

    Background checks and security clearance

    Security clearance

    Not Required

    Drug test required

    No

    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process

    Credentialing, Suitability/Fitness, National security

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    Required Documents

    Resume showing relevant experience; cover letter optional.  Your resume must include information about your paid and nonpaid work experience related to this position including: job title, duration of employment (mm/dd/yy – mm/dd/yy), hours per week, duties and accomplishments, salary, and your education. For work in the Federal service, please include the grade level for the position/s. Your resume may be used to validate your responses to the scored occupational questionnaire.

    If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 stating disposition of discharge or character of service or other valid proof of eligibility (i.e., statement of service that shows service dates AND character of service). If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference see http://www.opm.gov/staffingPortal/Vetguide.asp#VeteransEmploymentAct1998.

    Active Duty Service Members- You must submit a statement of discharge/certification of release or an official written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days from the date the announcement closes. Enlisted Record Briefs and military identification do NOT qualify as official documentation. If the appropriate information is not submitted to confirm the discharge status, dates of service, etc., you will not be considered for this job opportunity under Veteran Preference procedures. To gain access to your DD-214 online please visit http://www.archives.gov/veterans/military-service-records

    Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation if applicable (see other information).

    Education.  If this position requires proof of higher education, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: Education completed in foreign colleges or universities must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website. You MUST provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation by the closing date of the announcement will result in lost consideration.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

    Explore the benefits offered to most Federal employees

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    NOTE: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in you not being considered for employment.

    Agency contact information

    Chanel Cabiness

    Phone

    202-488-6163

    Fax

    202-314-0311

    Email

    Careers@ushmm.org

    Address

    U.S. Holocaust Memorial Museum
    100 Raoul Wallenberg Place, S.W.
    Attn: Division of Human Resources
    Washington, District of Columbia 20024
    United States
    Learn more about this agency

    THE UNITED STATES HOLOCAUST MEMORIAL MUSEUM is America's national institution for the documentation, study, and interpretation of Holocaust history, and serves as this country's memorial to the millions of people murdered during the Holocaust. The Museum's primary mission is to advance and disseminate knowledge about this unprecedented tragedy; to preserve the memory of those who suffered; and to encourage its visitors to reflect upon the moral and spiritual questions raised by the events of the Holocaust as well as their own responsibilities as citizens of a democracy. The US Holocaust Memorial Museum is located within walking distance of the Metro and Mass Transit and offers it's employees Metro Transit Subsidy, flexible work schedules, complimentary passes to the Museum as well as access to Museum sponsored events and activities. Employees receive a 20% discount at the Museum Shop and Café, and are allowed access to some of the cultural tourist attractions/events for free or at a discounted rate. To find out more information about the US Holocaust Memorial Museum, visit our website at www.ushmm.org

    Next steps

    Once your complete application package (including all required documents) is received, we will conduct an evaluation of your qualifications and determine your ranking. Based on your ranking or numerical score, you may be referred to the hiring manager for further consideration and possible interview.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/612258000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.