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    Duties

    Summary

    The United States Agency for International Development Office of Inspector General (USAID OIG) is seeking a highly qualified applicant to fill a Information Technology Specialist (Network) position located in the Office of Management (M), Information Management Division (IM), Washington, D.C. 

    Learn more about this agency

    Responsibilities

    As an Information Technology Specialist (NETWORK), you will:

    • Serve as an expert and technical authority on complex hybrid Microsoft Azure cloud and virtualized network environment with oversight responsibility to provide guidance for advanced system design, evaluation, implementation, and sustaining all network operations and systems.
    • Provide expert guidance in the architecture of Local and Wide Area networks (LAN and WAN) and command datacenters across various locations, as well as network telecommunications to include IP subnetting and DMZ design, Cisco Router and Switches.
    • Utilize a comprehensive knowledge of Microsoft Azure and )365 cloud technologies, VMware virtualization systems, ESX server provisioning, EMC storage Area Network (SAN), Exchange Online administration, Active Directory and network security services in order to provide expert guidance and advice to Director in the day-to-day management of network management and operations.
    • Apply Azure cloud-based and on-premise network monitoring tools to control the performance, utilizations and status of network critical resources.
    • Utilize Azure DevOps to support the progression of Information Technology projects and implementation efforts.
    • Administer and Monitor OIG's network for unclassified information for optimum security. Oversee the activities involved in quality resolution of complex technical issues.
    • Provide technical guidance for both government and contractor personnel providing analysis on existing, new and emerging automation technologies for both short and long term impact upon OIG customers and connecting automated systems.
    • Provide annual network design changes for budgetary and staff hour requirements to senior IT management for planning purposes.

    Travel Required

    Occasional travel - International and overnight travel will be required.

    Supervisory status

    No

    Promotion Potential

    14

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    Requirements

    Conditions Of Employment

    • U.S. Citizenship is required.
    • Must be able to obtain and maintain a Secret security clearance.
    • Relocation expenses WILL NOT be paid.
    • Designated and/or random drug test required.
    • Males born after 12/31/1959, must be registered with the Selective Service.
    • Must be willing and able to travel domestically and internationally.

    Qualifications

    To qualify for the GS-14:  Applicants must possess one year of specialized experience equivalent to the GS-13 or higher in the Federal service or equivalent.  Specialized experience is defined as: (1) Expert skill in utilizing Microsoft Azure Cloud Technologies, specifically within a Hybrid Network Environment (2) Expert knowledge of the architecture of Local and Wide Area networks (LAN and WAN) and command datacenters across various locations, (3) and, experience administering and monitoring agency network for unclassified information for optimum security.

    There is no substitute of education for specialized experience for the GS-14 position.

    Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent.

    Applicants must meet basic eligibility requirements such as minimum qualifications, and other regulatory requirements by the closing date of the announcement.

    Education

    There is no substitution of education for specialized experience for this position.

    Additional information

    IMPORTANT: If you are found to have rated your self-assessment higher than the information in your on-line application, supporting documentation narratives, and/or other relevant part of your application package; including attachments, a score will be manually determined that reflects your documented experience. This may result in a lowered score and may also eliminate you from the best qualified list.

    The U.S. Agency for International Development is a participant of E-Verify. E-Verify provides an automated link to Federal databases to help employers determine employment eligibility of new hires and the validity of the social security numbers.

    Please note that travel and relocation expenses will not be paid.

    DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

    TESTING DESIGNATED POSITIONS: These are Testing Designated Positions (TDPs) under the Agency's approved Drug-Free Work Place Program. All applicants selected for this position will be subject to random drug testing once they begin working for the Agency.

    SELECTIVE SERVICE: The Defense Authorization Act of 1986 requires that all male applicants born after 12/31/59 who are required to register under the Military Selective Service Act, be registered or they are not eligible for appointment to this position. For further information concerning Selective Service requirements, please visit http://www.sss.gov/.

    Interagency Career Transition Program/Career Transition Program (ICTAP/CTAP): This program applies to Federal workers whose positions have been deemed 'surplus' or no longer needed, or an employee has been involuntarily separated from a Federal service position within the competitive service. For information on how to apply and what documents to submit as an ICTAP or CTAP eligible, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp. ICTAP/CTAP candidates must be rated well-qualified for the position to receive consideration for special priority.

    Interchange Agreement with Other Merit Systems: An agency may noncompetitively appoint an employee covered by an interchange agreement to a career or career-conditional appointment subject to the conditions listed below. For more information to determine if you meet this criteria, please go to: http://www.opm.gov/hr_practioners/lawsregulations/appointingauthorities/index.asp#InterchangeAgreementsWithOtherMeritSystems

    To be eligible for a VEOA appointment, your latest discharge must be issued under honorable conditions (this means an honorable or general discharge), AND you must be either: (1) a preference eligible (defined in title 5 U.S.C. 2108(3)), OR (2) a veteran who substantially completed 3 or more years of active service. Points are not adjudicated and preference is not applied under this type of appointment.

    EEO Policy Statement

    Reasonable Accommodation

    Telework

    People with Disabilities

    OIG prohibits discrimination in the workplace on the basis of race, ethnicity, color, religion, sex (including pregnancy and gender identity), national origin, age, disability, sexual orientation, genetic information, or any other non-merit-based factor.

    How You Will Be Evaluated

    We use a multi-step process to evaluate and refer applicants: Qualified applicants receive a score of 70 to 100. You will be rated on your qualifications for this position as evidenced by the education, experience, and training you report on relative to this positions that show the degree to which you possess the competencies listed on this vacancy announcement. Paid or unpaid experience will be considered.

    USAID must be able to conduct reference checks as part of its assessment process. Applicants who do not permit reference checks from previous employers may be disqualified.

    Note: Your answers to the assessment questions, that attest to your work experience, must be supported in your resume.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates will be referred to the hiring agency.

    For Noncompetitive Applicants: All qualified candidates will be referred to the hiring agency.

    The assessment questionnaire is designed to measure the following competencies that are required for the position:

    • Attention to Detail
    • Customer Service
    • Oral Communication
    • Network Management
    • Technical Competence
    • Problem Solving

    To preview questions please click here.

    Background checks and security clearance

    Security clearance

    Secret

    Drug test required

    Yes

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    Required Documents

    • Resume showing relevant experience.
    • Most recent copy of your SF-50 (Notification of Personnel Action); your document must reflect grade, step, tenure code “1”, and type of position occupied. You can find this information in blocks 24 and 34 of your SF-50.
    • Veterans' documentation, if requesting consideration under any veterans' hiring eligibilities such as VRA, preference point entitlement (e,g, DD214, SF-15, and Veteran's Administration Letter). For a detailed list of documents, click here.
    • Supporting documentation if seeking eligibility based any other special hiring authority (e.g., disabled veteran, Schedule A) For a detailed list of documents, click here.
    • Proof of government service documenting that you have met the time-in-grade requirements (SF-50)
    • A copy of your most recent performance appraisal (if a current or recently separated Federal employee)
    • Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    Applications for this position are being processed through this on-line applicant assessment system that has been specifically configured for US Agency for International Development applicants. To begin the application process, please click on the "Apply Online" button to the right. All applicants will be considered without regard to race, color, religion, national origin, marital status, political affiliation, age, sex, sexual orientation, physical disabilities, membership in an employee organization, or any other non-merit factors. USAID provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process. The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:30 p.m., Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

    Please note that all required documents must be received by the closing date, via online or alternative method, and that we will determine your eligibility and qualifications based solely on the material received by the closing date.

    Step 1 - Create or Upload a resume with USAJOBS (www.usajobs.gov) - We suggest you go to the end of the Qualifications & Evaluation section of the job announcement to preview the online questions that you will answer in Step 3. You may need to customize your resume to ensure that it supports your responses to these questions. - You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.

    Step 2 - Apply Online Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the USAID's CareerConnector website to complete the application process.

    Step 3 - Answer the Online Questions and Submit Your Online Application If this is your first time on USAID's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.

    Step 4 - Review and Confirm Your Submission You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.

    Step 5 - Submit Required Documents You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.

    Document Upload: You may upload supporting documents in one of two ways:

    1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. OR
    2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you have located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded.
    In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS.

    Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the coversheet.

    If you are having difficulty with the Career Connector system and need technical assistance please e-mail the help desk at careerconnectorhelp@treasury.gov. The help desk is available to assist you during the hours of 8:00 am – 4:30 pm EST.

    Agency contact information

    OIG Recruitment

    Phone

    202-712-4189

    Fax

    202-216-3392

    Email

    Recruitmentoig@usaid.gov

    Address

    United States Agency for International Development
    1300 Pennsylvania Avenue NW
    Office of the Inspector General
    Washington, District of Columbia 20523
    United States
    Learn more about this agency

    This position is with the United States Agency for International Development’s (USAID), Office of Inspector General (OIG), Office of Management (M), Information Management (IM) Division.

    Next steps

    Applicants are evaluated using an automated applicant assessment system. After determining basic eligibility and qualifications, the supplemental questionnaire will be used to identify the best qualified applicants to be referred to the hiring manager for consideration and possible interviews. After making a tentative job offer, we will conduct a suitability/security background investigation. A final job offer is contingent upon a favorable suitability determination and a favorable SECRET level security clearance investigation and determination.

    You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." You will receive final notification via email when this vacancy has been filled.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/612176800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.