This position serves as Program Manager/Chief for Communication & Visitor Experience in the NPS Chesapeake Bay Office. The primary focus of this position is the oversight, direction, and management of all communications and outreach, interpretive and educational strategies, programming and materials, and youth programs.Learn more about this agency
This permanent, full-time position serves as Program Manager/Chief for Communication & Visitor Experience in the NPS Chesapeake Bay Office. The primary focus of this position is the oversight, direction, and management of all communications and outreach, interpretive and educational strategies, programming and materials, and youth programs. The incumbent performs diversified professional duties involved in a broad and, in many cases, highly technical variety of problems over a broad geographic area (six states and the District of Columbia). The work is complicated by requirements to comply with highly detailed standards established by Congress and other Federal agencies. The incumbent's work requires the consideration of many resources, complex inter-related ecological processes and visitor use considerations. The employee must be very skilled at setting priorities to ensure that critical issues receive adequate treatment. This involves weighing the relative merits of a wide range of planning and resource management projects, dealing with many complex issues, each having its own degree of urgency, significance and scope of influence.
Occasional travel - You may be expected to travel for this position 1- 5 nights per month.
Job family (Series)
Conditions Of Employment
- You must be a U.S. citizen or national.
- Appointment subject to background investigation and favorable adjudication.
- May be subject to a one-year probationary period, including a one-year supervisory probationary period.
- All requirements must be met by the closing date of this announcement.
- Status candidates must meet-time-in-grade requirements.
- You will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
- A valid state driver's license is required.
- You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
QualificationsIn order to be qualified for this position, you must possess one year of specialized experience, equivalent to at least the GS-12 level in the Federal service, developing new exhibits, curricula, or communications materials to support educational or interpretive programs; collaborating with external groups to improve program visibility or partner on joint projects; providing guidance to other staff on educational/interpretive techniques; and preparing a variety of digital communications (e.g. website posts, videos, social media content, etc.) on behalf of an organization.
You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".
Travel, transportation, and relocation expenses will be paid if the person selected for the position is from outside the local commuting area and is otherwise eligible for reimbursement of relocation expenses under the Federal Travel Regulations (such as current permanent Federal employees).
If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (Member Copy 4) or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' hiring authorities visit the Feds Hire Vets website.
Males born after 12-31-59 must be registered or exempt from Selective Service
Interagency Career Transition Assistance Program (ICTAP) or Career Transition Assistance Program (CTAP): For information on how to apply as an ICTAP or CTAP eligible see http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position.
Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the closing date of this announcement. Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
This announcement may be used to fill one or more positions.
How You Will Be Evaluated
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of an additional assessments, consisting of a subject matter expert resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of an additional assessments, consisting of a subject matter expert resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job.
Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.
Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Communications and Media
- Education and Training
- Managing Human Resources
- Planning and Evaluating
Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.
If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
The following documents are required and must be received by the closing date of this announcement:
1. Your Résumé which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade. Note: Please ensure that your resume contains your full name, address, phone number, employment information such as employer name and location; from and to dates (or to present for current position), which includes the month, year, and hours worked per week for each description of experience, with pay plan/grade, if applicable education and training, etc. Failing to include the employment information listed above may affect your eligibility for this position. Please ensure your resume/employment history includes all the information listed above. We encourage you to use the USAJobs Resume Builder. You will not receive credit for experience that does not indicate the exact hours worked per week or is listed as "varies". Part-time hours are prorated. Your description of experience and education must be able to support any claim for qualifying for this position. In describing your experience, please be clear and specific. We may not make any assumptions regarding your experience. If your resume does not support your questionnaire answers, we will not allow credit for your response. For more information visit the USAJOBS website.
2. A complete Assessment Questionnaire
3. Other supporting documents, if applicable
- Due Weight for Performance Appraisals and Awards: All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor or, if one is unavailable, a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level). Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
- Current/Former Federal employees: Federal employees must submit a copy of their latest SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure, such as the initial hire, promotion, or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 unless it provides the necessary information) and, if different, an SF-50 showing highest permanent grade ever held. Time in grade will be determined by reviewing your resume and required SF-50's.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess the one-year time-in-grade, as required by this announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade, such as a Within Grade Increase.
- Land Management Workforce Flexibility Act Eligibles: SF-50(s) showing career/conditional tenure and competitive service status Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
- Veterans Employment Opportunity Act (VEOA); Veterans Recruitment Appointment (VRA) - applies to GS-11 and below; and 30% Disabled Veteran Eligible: DD214 (Mem Copy 4); dated VA letter and SF-15 if claiming 10 pt. preference; OR if you are currently on active duty, a certification of expected discharge or release from active duty from the military branch headquarters stating you are expecting to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days from the date of application.
- CTAP/ICTAP: Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; AND most recent performance evaluation; AND SF-50 documenting your separation or the position you will be separated from.
- Schedule A, Persons with Disabilities Appointment Eligibles: Schedule A letter from a physician, local, state or federal rehabilitation or benefits office citing disability - eligibility under 5 CFR 213.3102 (u).
- Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each individual interchange agreement.
- Other noncompetitive or special appointing authorities (e.g., Peace Corps, Boren Fellows, etc.) must provide substantiating documentation as required.
Visit our website for more information regarding appointment eligibility and requirements for documentation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
A complete application package must be received by 11:59 PM (EST) on 07/23/2021 to receive consideration.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
- To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
- To return to saved application at a later date, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
Philadelphia Services Branch
AddressChesapeake Bay Office
410 Severn Avenue
Annapolis, MD 21403
The position will be located in the National Park Service Chesapeake Bay Office. Information about programs managed by this office can be found at http://nps.gov/chba. This office represents the NPS in the state/federal Chesapeake Bay Program partnership, coordinated by the U.S. Environmental Protection Agency, in Annapolis, MD. Information about the Chesapeake Bay Program may be found at http://www.chesapeakebay.net/.
Annapolis, Maryland's capital, is located approximately 25 miles east of Washington, DC and 20 miles south of Baltimore. Celebrated as America's sailing capital, Annapolis sits on the Chesapeake Bay and has a deep and lengthy maritime heritage. The city has 37,000 residents but, as a tourist destination, attracts many times that number annually. The county surrounding Annapolis has over 500,000 residents. Educational institutions include St. John's College and the US Naval Academy. The city has a large number of restaurants, shops and all amenities associated with a state capital near a large metropolitan area. Summer temperatures are generally warm and humid and winters are usually mild. Please visit Chesapeake Bay Office for park information.
Visit our careers page
Learn more about what it's like to work at National Park Service, what the agency does, and about the types of careers this agency offers.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. Based upon your score, you may be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview. You will receive notice once this process is completed (generally 4-6 weeks).
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/607197600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.