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    Incumbent serves as South and Central Asian (SCA) Division Director, Voice of America (VOA), U.S. Agency for Global Media. The SCA Division is a major regional subdivision of the VOA network, overseeing broadcasts to the countries of South and Central Asia. Incumbent reports to the VOA Program Director; leads the Division's programming, marketing, management, budget, and administration; and responds to many changing priorities and initiatives in international broadcasting.

    Learn more about this agency


    Duties include, but are not limited to:

    • Programming - Oversees production of programming and digital output that preserves VOA credibility, maximizes audience in a cost. effective manner, maintains the editorial independence of VOA, complies with the VOA Charter and Journalistic Code, provides citizens with accurate and objective news and useful information, and explains the principles of democracy and its role in building a civil society. · Plans, organizes and directs radio, television, Internet, and other digital output, to the targeted region, including placement on local affiliates where possible, with final responsibility for overall quality and content of Division programming, including format, production values, and the use of appropriate media for distribution. · Develops and executes content, placement, advertising and promotion strategies that extend the reach of content in the region's targeted areas - by any medium, whether delivered by broadcast, online, or mobile. · Employs modern communication techniques and technologies, using a multi-media strategy to achieve objectives, using cross-border SW/MW, FM and TV affiliates, TV direct-to-home, Internet-based websites, mobile distribution methods, SMS, and other digital platforms. · Uses advertising and promotion to attract audiences to this content. · Monitors program quality to ensure compliance with the VOA Charter and other VOA standards through internal spot checks and annual performance reviews; uses these and other quality control measures and recommendations to improve programming.
    • Division Strategic Planning, Resource and Organization Management - Exercises delegated authority to oversee the overall planning, direction, and timely execution of Division program and programming through several country service chiefs and their subordinate organizational units, including: · Develops and assigns goals and objectives for supervisors or managers of subordinate organizational units. · Approves multi-year and longer-range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives. · Oversees the revision of long-range plans, goals and objectives for the work directed. · Manages the development of policy changes in response to changes in levels of appropriations or other legislated changes. · Manages organizational changes throughout the Division. · Develops budgetary and staffing requirements; coordinates planning with other organizations; and identifies and resolves any organizational problems. · Exercises discretionary authority, as delegated, to approve the allocation and distribution of funds in the organization's budget. · Develops work requirements; selects contractors; manages any relevant contracts. · Maintains internal controls to monitor and ensure proper and efficient use of funds and resources and to evaluate and improve organizational performance, including improving processes and
    • Human Resource Management - Manages the Division staff through subordinate service chiefs and other Division managers and supervisors: · Ensures effectiveness, productivity, and performance quality of employees by providing timely and accurate performance appraisals, links performance expectations to USAGM and VOA objectives, rewards superior performance; and ensures that Service Chiefs and subordinate managers provide timely and accurate appraisals and reward superior performance. · Oversees recruitment in Division and/or recruits, selects, and on-boards staff and contractors. · Takes steps to develop a diverse, representative workforce in accordance with USAGM standards and other measures as appropriate. Complies with Equal Employment Opportunity laws and policies, and OPM Merit System principles and practices. · Makes decisions on work problems presented by subordinate supervisors, team leaders, other managerial personnel and contractors. · Hears and resolves group grievances or serious employee complaints. · Reviews and approves serious disciplinary actions involving subordinates.
    • Collaboration - Coordinate Division activities within VOA and with elements of USAGM: · Produces and contributes Division data, information, ideas, reports to Office of Performance Review and agency senior management. · Consults with Program Office and CFO officials on the completion of Service analyses and updating performance plans. · Consults with Program Office and USAGM elements on planned and completed target area research, and product placement opportunities and procedures, in making programming, media mix, promotion, and strategic planning decisions. · Stays informed of political and media environment in target region.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status


    Promotion Potential


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    Conditions Of Employment

    • U.S. citizenship required.
    • Candidates MUST meet all qualification requirements by closing date.
    • Applicants must complete online questionnaire.
    • This is a national security position. If selected, this position requires the completion of the SF-86.
    • Suitability Determination: If selected, you will be subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
    • This position is not covered by a union agreement.
    • This position has been designated supervisory requiring that the selectee on an initial appointment as a supervisor or manager serve a one-year probationary period.
    • If selected for this vacancy, you will be required to file the OGE Form 450 (Confidential Financial Disclosure Report).
    • The full performance grade level for this position is GS-15.


    Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS-14 or comparable pay band in the Federal service or equivalent experience in the private sector AND must be fluent (written/spoken/read) in English and one of the other languages listed in which VOA produces content for South and Central Asia Division,(Turkish, Kurmanji, Sorani, Pashto, Dari, Urdu, Azeri, Bengali, Rohingya, Uzbek).

    Specialized experience must include work involving all of the following:

    Listed below are the experiences, skills, abilities, and knowledge, which MUST be addressed within the applicants resume in order to be considered:
    • Directing at an executive level the activities involved in managing content creation, journalism, news reporting, and broadcasting to an international audience, using a combination of radio, television, and digital audio/visual/text media.
    • Managing a high-performing news organization including developing and executing the budget, developing and communicating a strategic vision and plan, and reviewing organizational performance to achieve specific metrics.
    • Performing supervision of subordinates, including performance reviews, and correcting substandard performance, demonstrating the ability to smoothly and directly oversee as many as 15 direct reports with responsibility for more than sixty personnel through two or more levels of subordinate supervisors.
    • Demonstrating knowledge of US and world current events, US foreign policy and national security objectives, demonstrating in-depth knowledge of the target area, and demonstrating documented work experience in or with the target area.


    Applicant cannot substitute education for experience.

    Additional information

    1. Current USAGM career or career-conditional employees are not required to submit a copy of their latest SF-50, Notification of Personnel Action and/or a copy of the SF-50 that reflects career or career-conditional tenure, during the current pandemic. Status to apply will be reviewed by HR Specialist for eligibility.
    2. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act. The Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
    3. If selected you will subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
    4. All qualification requirements must be met by the closing date of this announcement.

    How You Will Be Evaluated

    Once your resume or application is submitted, a review of your qualification will be made to ensure you meet the job requirements and competencies required for this position.


    • Administration and Management
    • Communications and Media
    • Journalism
    • Managing Human Resources
    • Multimedia Production
    • Target Area

    Possession of competencies may be addressed in a cover letter and/or resume. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating. Required Documents All applicants are required to submit the following supporting document type(s): Resume Applicants may also submit the following supporting document type(s), which may not be required for all applicants: Cover Letter, Resume, SF-50/ Notification of Personnel Action, and Transcript You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, please contact the Human Resource office.

    Background checks and security clearance

    Security clearance


    Drug test required


    Position sensitivity and risk

    High Risk (HR)

    Trust determination process

    National security

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    Required Documents

    All applicants are required to submit the following supporting document type(s):

    • Resume

    Applicants may also submit the following supporting document type(s), which may not be required for all applicants:

    • Cover Letter
    • Performance Appraisal
    • Resume
    • Separation Notice (RIF)
    • SF-50/ Notification of Personnel Action

    Current USAGM career or career-conditional employees MUST submit a copy of their latest SF-50, Notification of Personnel Action and/or a copy of the SF-50 that reflects career or career-conditional tenure, or you will not be considered under the Merit Promotion process.

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    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.


    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 07/06/2021 to receive consideration.

    • To begin, click Apply Online to create a USAJOBS account or log into your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
    • Click the Submit Application button to submit your application package.
    • It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://login.usajobs.gov/account/signin. The page will display the positions for which you've applied as well as the status of each application. Click on the plus sign (+) next to the job title to expand information about the job, then click on Additional Application Information to see the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
    • To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next click on Update Application to complete the application process.
    Note: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously, including an Assessment Questionnaire. For a preview of the Assessment Questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/11124858

    Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials, by 11:59 P.M. on 07/06/2021 will result in your not being considered for employment.

    Agency contact information

    Sandra Galloway


    South and Central Asia Division
    330 Independence Avenue SW
    Room 4700 Cohen Building
    Washington, DC 20237
    Learn more about this agency

    The United States Agency for Global Media (USAGM), formerly known as Broadcasting Board of Governors, is an exciting, multi-media, multi-cultural, global media agency that carries out all United States civilian international broadcasting. Our media networks complement and reinforce one another in a shared mission vital to U.S. national interests: to inform, engage, and connect people around the world in support of freedom and democracy. Our staff of dedicated professionals serve as an example of a free and independent media, bringing news, information, and relevant discussions to a weekly audience of over 350 million people worldwide in over 61 languages via radio, television, Internet, and social media. USAGM networks include the Voice of America and the Office of Cuba Broadcasting (Radio and TV Marti) and three grantee organizations: Radio Free Europe/Radio Liberty, the Middle East Broadcasting Networks (Alhurra TV and Radio Sawa), and Radio Free Asia.

    Note: Budgetary conditions may delay or otherwise affect filling this vacancy.

    However, all interested candidates should apply now.The USAGM is conveniently located within walking distance to the Green, Orange, Silver, Yellow, and Blue Metro lines.

    Visit our careers page

    Learn more about what it's like to work at U.S. Agency for Global Media, what the agency does, and about the types of careers this agency offers.


    Next steps

    Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/603980200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.