• Help

    Duties

    Summary

    The Office of the Chief Information Officer (OCIO) is a customer service organization dedicated to providing information technology (IT) solutions and leadership to advance DOL’s mission.  More information on the OCIO is available on our website, LinkedIn, and Twitter accounts.

    - Position is outside the bargaining unit.

    - Recruitment incentives may be considered.

    Learn more about this agency

    Responsibilities

    This position will work in conjunction with our federal agency partners as well as national and state workforce agencies to implement American Rescue Plan Act of 2021 (ARPA) unemployment insurance (UI) provisions that respond to the economic effects of the Coronavirus Disease 2019 (COVID-19) pandemic. Specifically, this position will support modification of state workforce computer systems to accommodate the extensions and modifications provided under ARPA. In addition, this position will work to limit fraud through detection and prevention, to promote equitable access and ensure timely payment of benefits to eligible workers, and accelerate claims processing or process claims backlogs due to the pandemic.

    The U.S. Department of Labor (DOL) promotes the welfare of the wage earners, job seekers and retirees of the United States, and its Office of the Chief Information Officer (OCIO) is a customer service organization dedicated to providing information technology (IT) solutions and leadership to advance DOL’s mission. The incumbent oversees enterprise-wide Cybersecurity program policy and procedure activities ensuring Departmental and agency compliance. Major duties for this position include, but are not limited to:

    • Ensures the confidentiality, integrity and availability of systems, networks, and data and enhances information security programs, policies, and tools.
    • Serves as a key advisor on technical and non-technical matters related to the Department's Cybersecurity-related policies, practices and standards and how these interface with those of the Agencies and organizations within the Department, the Chief Information Officer, and other Government Agencies.
    • Provides policy and planning advise to high level Government officials and committees for Cybersecurity related matters and advises other IT specialists on ways to protect their Agency's IT resources.
    • Oversees periodic vulnerability assessments, administers or supports the administration of the Agency Computer Security Awareness Training program, and oversees Agencies' contingency/mitigation plans and incident response capability.
    • Attends meetings with IT security experts to exchange information, collaborate to learn best practices, and maintain contact with other Departments, Government agencies, and industry security consultants.
    • Serves as a Departmental expert on Cybersecurity and is responsible for the coordination and integration of all aspects of the Department's cyber, telecommunications, and information security programs.
    • Ensures effective use of security controls to protect the availability, integrity, and confidentiality of the Department's information systems.
    • Provides direction, management support, and oversight in the development and implementation of a full realm of Cybersecurity privacy policy and procedures, which includes operations, information resource management, and security.

    Travel Required

    Occasional travel - Occasional travel may be required.

    Supervisory status

    No

    Promotion Potential

    14 - This position is at the Full-Performance Level (FPL).

  • Help

    Requirements

    Conditions Of Employment

    • Appointment to this position may require a background investigation.
    • Requires a probationary period if the requirement has not been met.
    • Must be at least 16 years old and a U.S. Citizen.
    • Candidate required to obtain the necessary security/investigation level.

    This position is being filled through Direct Hire Authority. Traditional rating and ranking of applications does NOT apply. Veteran’s preference does not apply. However, we encourage veterans to apply for this position.

    Qualifications

    Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

    Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13, in the Federal Service. Specialized Experience is defined as:

    Experience at the subject matter expert level in the design, implementation, management, and monitoring (including baselining) in the areas of new Application Development and Support utilizing; UNIX/Windows Server, Database and Middle Tier Services (Oracle, SQL, Java, Restful Services and API, SOAP, etc..), and leveraging modern Cloud Technologies and hosting providers such as AWS, Azure, Appian, etc... The incumbent must have experience in providing technical expertise and leadership in these areas at the mile high level, as well as in depth hands on expertise performing tasks on a daily basis. Must also have expert level experience in the evaluation, design and implementation of new technologies in these areas, including and all relevant cloud services.

    Education

    There is no education substitution for this position.

    Additional information

    DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential. Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

    Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs.  Employees participating in telework are subject to the terms and conditions of the Department of Labor’s Telework Program.

    How You Will Be Evaluated

    Evaluation Factors (Competencies)

    For this position, individuals must have IT-related experience demonstrating each of the competencies listed below:

    1. Attention to Detail – Is thorough when performing work and is conscientious about attending to detail.
    2. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral
      presentations; listens to others, attends to nonverbal cues, and responds appropriately.
    3. Customer Service – Works with clients and customers (that is, any individual who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
    4. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.
    5. Technical Competence- Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

    Please review evaluations details here.


    To preview questions please click here.

    Background checks and security clearance

    Security clearance

    Other

    Drug test required

    No

    Position sensitivity and risk

    Noncritical-Sensitive (NCS)/Moderate Risk

    Trust determination process

    Credentialing, Suitability/Fitness

  • Help

    Required Documents

    The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.  Also, do not upload password protected documents. 

    The following documents are required if applicable:

    - Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility.

    - Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

    Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Help

    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    https://www.dol.gov/general/jobs/vacancy-information#ben-perm

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Help

    How to Apply

    To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the "Required Documents" section.

    Follow the steps below to apply. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.

    SAVE your information before the 30 MINUTE TIMEOUT! For help, go to USAJOBS Help Center.

    STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.

    STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the title and click the "Apply"  button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Click “Start Application” and proceed through the 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. At Step 5, click “Continue to Agency Site”.

    STEP 3 – Complete the 2nd part of the application process (DOL) On the Department of Labor (DOL) page, create a DOL Account if you have not already and click “APPLY TO THIS VACANCY”. Continue through the 7 progress steps indicated by circles at the top of the DOL page. The 3rd progress step is where you answer the vacancy specific questions. The 4th progress step "Documents" is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

    STEP 4 – On the “Review and Submit” step, click “Submit Application” The last “Confirmation” step will turn green noting that your application was submitted successfully.

    STEP 5 - Edit Application as needed by 11:59 pm ET of Closing Date by returning to USAJOBS, clicking the vacancy, then “Update Application”.

    Agency contact information

    Joshua Sanders

    Phone

    312-353-4967

    TDD

    877-889-5627

    Email

    sanders.joshua.a@dol.gov

    Address

    Labor, Ofc Asst Sec Admin and Management
    Staffing Service Center Chicago
    Chicago, Illinois 60604
    United States
    Learn more about this agency

    Visit our careers page

    Learn more about what it's like to work at Office of the Assistant Secretary for Administration and Management, what the agency does, and about the types of careers this agency offers.

    https://www.dol.gov/general/jobs/vacancy-information#marketing-statement/

    Next steps

    Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.  Candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome.  A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

    For instructions on how to check the status of your application, go to Step 7 on: Using DOORS and USAJOBS Help Guide.  To sign up for Application Status Updates via email: Click Here for instructions.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/603012500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.