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    Duties

    Summary

    The Congressional Research Service (CRS), Knowledge Services Group (KSG) seeks a Reference and Digital Services Librarians to join its Knowledge Management Section. The selectee will perform reference and instructional services, and will maintain and develop web-based information tools and services.

    Learn more about this agency

    Responsibilities

    WEB SERVICES

    Facilitates and coordinates communication with stakeholders and collaborates with CRS staff to assist in the development and improvement of web-based information tools and services. Participates in the development and improvement of internal websites, including updating content and assisting in integrating new features and technologies. Applies standard and emerging practices of librarianship and other fields and disciplines related to the organization of information and management of information access.

    Participates in and/or leads the maintenance of digital services such as bibliographic reference management, virtual reference, digital archives and repositories. Organizes information to improve access and retrieval.

    DIGITAL SERVICES PROJECTS

    Contributes to the development or enhancement of information tools to support CRS’s research activities, identifies project-related issues or problems, formulates requirements for tools and systems to address these needs, and liaises with information technology specialists regarding incorporation of these requirements into new or enhanced information systems.

    Participates in digital content and knowledge management projects. Assists with ongoing assessment of CRS’s information services through data gathering and analysis, and exploratory research on standard storage and access options and preservation strategies.  Participates in research and evaluation, and in the planning, design, development, testing, and implementation of new digital services.

    Keeps abreast of developments affecting knowledge management, metadata, and information retrieval.

    INSTRUCTIONAL AND RESEARCH SERVICES

    Provides electronic and print research and reference services. Promotes the use of electronic research materials by staff and coordinates the development of training guides (e.g., library tutorials, web-based instruction, and web pages). Identifies information resources to respond to research needs, instructs clients in the use of digital resources in face-to-face and classroom settings, updates documentation related to content administration and management, and assists with client outreach activities.

    Develops and maintains a broad knowledge of CRS information resources, current events, research activities, and research resources. Integrates this knowledge into designing new tools and technology or facilitating or enhancing use of current tools and technology.

    Candidates with a Master of Library Science (MLS) or equivalent degree or experience; knowledge of current and emerging practices of librarianship or other fields and disciplines related to the organization of information; and an understanding of the principles of information management, metadata, and information retrieval are encouraged to apply.

    CRS works exclusively for the United States Congress, providing policy and legal analysis to committees and Members of both the House and Senate, regardless of party affiliation. As a legislative branch agency within the Library of Congress, CRS has been a valued and respected resource on Capitol Hill for more than a century.

    CRS is well known for analysis that is authoritative, confidential, objective, and nonpartisan. Its highest priority is to ensure that Congress has immediate access to the nation’s best thinking on public policy issues of interest to its Members and Committees.

    The selectee will work a 40-hour week and may be required to provide evening and Saturday reference desk coverage, including Monday through Thursday, 5:00 p.m. - 8:00 p.m., and Saturday, 10:00 a.m. - 5:00 p.m. (Saturday work is required only when Congress is in session). The remaining work hours (non-evening/Saturday) will be determined based on workload and coverage needs, and will contribute to the total of 40 hours per week.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    12

  • Job family (Series)

    1410 Librarian

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    Requirements

    Conditions Of Employment

    No additional requirements to those listed above.

    Qualifications

    Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.


    Ability to apply knowledge of current and emerging technologies and techniques in library and information services.**

    Ability to provide reference and research services.**

    Ability to organize, integrate and present content.**

    Ability to provide instructional services.

    Ability to plan and organize work.

    Ability to communicate effectively other than in writing.

    Education

    All librarians must meet the requirements for professional education in library science or possess equivalent experience and education.

    A: Completion of 1 full academic year of graduate study in library science in an accredited college or university, in addition to completion of all work required for a bachelor's degree;

    OR

    B:  A total of at least 5 years of a combination of college-level education, training, and experience. To qualify on this basis, the applicant must establish conclusively that the education, training, and experience provided knowledge and understanding of the theories, principles, and techniques of professional librarianship; a knowledge of literature resources; and the knowledge and abilities essential for providing effective library and information services.

    In addition to meeting the basic entry qualification requirements, applicants must have directly related education and/or specialized experience.

    GS- 11

    Three full years of progressively higher level graduate education in library science or doctoral degree (Ph.D. or equivalent) related to the position.

    You must submit a legible copy of your college/university transcripts to your online application. Unofficial transcripts are acceptable at the time of application. Official transcripts will be required if selected. Failure to submit the required legible documentation at the time of application will result in disqualification of your application. 

    Foreign Education – Education completed outside the U.S. must be deemed equivalent to conventional/accredited U.S. education programs to be acceptable for Federal employment. If your college/university is outside the U.S., your transcripts must be accompanied by a report from a credential evaluation service that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credentials Evaluators (AICE). Failure to submit a foreign education evaluation report will result in disqualification of your application.

    Additional information

    The Congressional Research Service, within the Library of Congress, is part of the Legislative Branch of the federal government. As such, all positions are in the excepted service.
    This is a non-supervisory, bargaining unit position.

    The tour of duty for this position is full-time.

    The position description number for this position is 317723.

    The incumbent of this position may elect to work a flexitime or compflex work schedule.


    RELOCATION EXPENSES ARE NOT AUTHORIZED FOR THE PERSON(S) SELECTED UNDER THIS VACANCY ANNOUNCEMENT.

    The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

    Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

    Applicants who are referred for interview will be required to submit a completed OF-306, Declaration for Federal Employment.

    Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 2010-12, an appointee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.

    This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify this agency. The decision on granting reasonable accommodations will be made on a case-by-case basis.

    Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The certificate of disability may be issued by a State Vocational Rehabilitation Office, Disability Services or Career Services office of an applicant's college or university, or the Department of Veterans Affairs. The date of certification must be within one year of the vacancy closing date and must be submitted with your application. For more information view the directive on the Library's Selective Placement Program and/or contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 (voice or TTY) or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

    Are you a veteran? Please indicate the type of Veterans' Preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15, Application for 10-Point Veteran Preference, and provide the required documentation listed on the back of the form. For more information regarding eligibility requirements, please see the Library's Merit Selection Plan, Section X.D. IF REQUIRED SUPPORTING DOCUMENTATION IS NOT ATTACHED, VETERANS' PREFERENCE WILL NOT BE CONSIDERED IN THE APPLICATION PROCESS.

    How You Will Be Evaluated

    The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

    For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: http://www.loc.gov/hr/employment/msp010909.pdf.


    To preview questions please click here.

    Background checks and security clearance

    Security clearance

    Other

    Drug test required

    No

    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process

    Credentialing

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    Required Documents

    Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

    Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.  The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    https://www.loc.gov/careers/working-at-the-library/benefits/

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
    You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.
    Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
    Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
    Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
    Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
    (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
    (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
    IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.
    Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
    If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

    Agency contact information

    Customer Service Center

    Phone

    202-707-5627

    Fax

    000-000-0000

    Email

    JobHelp@loc.gov

    Address

    LIBRARY OF CONGRESS
    101 Independence Ave. SE
    LM-107
    Washington, District of Columbia 20540
    United States
    Learn more about this agency

    The Library of Congress serves the Congress in fulfilling its duties and preserves and promotes knowledge and creativity for the benefit of the American people. It is the nation's oldest federal cultural institution and the world's largest library, with more than 158 million items in its physical collections (including books, manuscripts, prints, photos, film, video, and sound recordings) and over 37 million items online. Located primarily on Capitol Hill in Washington, D.C., the Library is the home of the U.S. Copyright Office, the Congressional Research Service (CRS), the Law Library of Congress, and the National Library Service for the Blind and Physically Handicapped.

    Next steps

    Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/602616000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.