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    Duties

    Summary

    Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.


    The primary purpose of this position is to serve as the primary point of contact to the squadron commander/director for administrative support programs.

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    Responsibilities

    • Monitors personnel action requests, tracks personnel, manpower, and training transactions as documentation flows through the squadron and provides status reports to management.
    • Performs other clerical and administrative work in support of the office/organization. Provides advice and guidance to staff in the organization on administrative, clerical, and procedural requirements.
    • Directly assists the commander/director in the management of all administrative support program functions. Administers programs and serves as the primary source of information.
    • Serves as the resident subject matter expert for all mandated administrative programs.
    • Serves as the organizational point of contact and liaison with the personnel flight on military and civilian personnel issues.
    • Assists in planning, administering, and monitoring manpower resource requirements.

    Travel Required

    Occasional travel - Work may occasionally require travel away from normal duty station on military or commercial aircraft.

    Supervisory status

    No

    Promotion Potential

    7

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    Requirements

    Conditions Of Employment

    • Recruitment incentives may/may not be authorized
    • U.S. Citizenship Required
    • Males must be registered for Selective Service, see www.sss.gov
    • This posn is subject to provisions of the DoD Priority Placement Program
    • Disclosure of Political Appointments
    • PCS is not authorized
    • Must complete initial online questionnaire and additional assessment
    • All federal employees are required to have direct deposit.
    • Must be able to obtain and maintain a secret security clearance.

    Qualifications

    In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions.

    SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-6, or equivalent in other pay systems. Examples of specialized experience includes experience assisting supervisors, managers, and staff in order to plan and organize management programs and functions of the organization. Experience with administrative support programs such as cybersecurity Liaison (CL), Government Travel Card (GTC) program, Defense Travel Systems (DTS) administrator, drug demand program, Automated Data Processing Equipment (APDE) accounts, security program, supply program, civilian time card program, and unit recognition program; AND experience assisting/supporting on military and civilian personnel issues and manpower resource requirements. Experience using various office automation software programs, tools, and techniques to support office operations. Independently note and follow up on commitments; collect, organize, and compile data in order to recommend actions to supervisors and managers

    FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

    KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
    1. Knowledge of the organizational and functional responsibilities and operations of an organization.
    2. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs.
    3. Knowledge of structure, programs and work methods of organization for personnel/manning issues.
    4. Skill in fact-finding, problem analysis, problem resolutions, and development of concrete action plans to solve problems.
    5. Ability to gather, analyze, and present facts, communicate effectively, using text and courtesy and process the ability to plan, organize work, meet deadlines.
    6. Ability to plan and organize management programs and functions of an organization.

    PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

    VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Education

    This job does not have an education qualification requirement.

    Additional information

    Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

    Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

    120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

    Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected at the full performance level and placed at the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.

    OPTIONAL DOCUMENTS:
    Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record signed by a supervisor.
    Awards for Current Federal Civilian employees - List any awards received within the last 3 years on the resume.
    Note: Applicant must not submit award SF50s-Notification of Personnel Actions (SF50s).

    If you have questions regarding this announcement and have hearing or speech difficulties click here.

    Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. The law made taxable certain reimbursements and other payments, including driving mileage, airfare and lodging expenses, en-route travel to the new duty station, and temporary storage of those items. The Federal Travel Regulation Bulletin (FTR) 18-05 issued by General Services Administration (GSA) has authorized agencies to use the Withholding Tax Allowance (WTA) and Relocation Income Tax Allowance (RITA) to pay for "substantially all" of the increased tax liability resulting from the "2018 Tax Cuts and Jobs Act" for certain eligible individuals. For additional information on WTA/RITA allowances and eligibilities please click here. Subsequently, FTR Bulletin 20-04 issued by GSA, provides further information regarding NDAA FY2020, Public Law 116-92, and the expansion of eligibility beyond "transferred" for WTA/RITA allowances. For additional information, please click here.

    How You Will Be Evaluated

    You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

    General Competencies: Judgement, Interaction, Reasoning, and Reading.

    The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

    APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

    BASIS OF RATING: The assessments for this job will also measure

    • General Competencies: Judgement, Interaction, Reasoning, and Reading.
    • Knowledge, Skills and Abilities (KSA) as listed under Qualifications
    In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

    The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

    Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable.

    Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements
    Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements.
    Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements.

    Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

    Background checks and security clearance

    Security clearance

    Secret

    Drug test required

    No

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    Required Documents

    The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.

    1. Online Application: Questionnaire
    2. Resume: For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees should list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume.
    3. Transcripts/Registration/License: If qualifying based on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license.
    4. Veterans: If claiming VEOA, VRA or 30% Disabled Veteran - Submit VOW certification memo or copy of the official DD-Form 214, which must include the character of service (i.e., with an honorable or general discharge). This will be annotated in block 24 on member copy 2, 4, or 7 of the DD-Form 214. If claiming 30% Disabled Veteran, you must also submit a VA Letter or a disability determination from a branch of the Armed Forces. NOTE: All veterans claiming 10-point preference must also submit a SF-15.
    5. Current or Former Federal Civilian Employees (includes current Air Force employees): You must submit a legible copy of a SF-50, Notification of Personnel Action. The SF-50, block 24 must contain "1" or "2" AND block 34 must be a "1". Employees eligible under an OPM approved interchange agreement, block 34 may contain a "1" or "2".
    6. Promotion Consideration: If you wish to be considered as a promotion candidate and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one-year time-in-grade requirements. You will need to provide additional SF-50s which clearly demonstrate you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within Grade/Range Increases, and SF-50s with an effective date more than one year old).
    7. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here
    8. Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible: You must include a copy of the Military Spouse PPP Self-Certification Checklist along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.
    Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    https://www.usajobs.gov/Help/working-in-government/benefits/

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    Please read the entire announcement and all instructions before starting the application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the 05/19/2021 the announcement to receive consideration. The application process is as follows:

    To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11116774

    1. Answer the questions presented in the application and attach all necessary supporting documentation.
    2. Click the Submit Application button prior to 11:59 PM (ET) on 05/19/2021.
    3. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification.
    4. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments.
    5. Click here for Computer System Requirements.
    6. Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
    To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

    To verify the status of your application both during and after the announcement open period, log into your USAJOBS account here. Your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any email correspondence sent related to this application. Simply click on the + in front of the job title to open the information and click "Additional Application Information" option. The system will route you to your application. Once your application page opens, scroll to the bottom of the page under "Notifications" to review copies of all email correspondence. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, click here.

    PLEASE NOTE: Within a few hours of submitting your application, you should receive an email advising of the requirement to take an additional assessment or advising all assessments are complete. If you do not receive an email within a few hours, you can view all emails in your application by logging into your USAJOBS account and clicking "Additional Application Information" as described above or you may email helpdesk@usahire.opm.gov BEFORE the announcement closes and request the email be resent. It is your responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date and to review all email correspondence sent to you. You can access your USAJOBS account by clicking here. Uploaded documents may take up to one hour to clear the virus scan.

    Human Resources WILL NOT modify or change any answers submitted by an applicant.

    Agency contact information

    Total Force Service Center

    Address

    McChord AFB
    100 Col Joe Jackson Blvd
    Suite 1006
    JBLM - McChord Field, WA 98428
    US
    Learn more about this agency

    The mission of the United States Air Force is: To fly, fight, and win ... Airpower anytime, anywhere. To achieve that mission, the Air Force has a vision of Global Vigilance, Global Reach and Global Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

    Click here to view the AF Civilian Employment Eligibility Guide:

    • 30 Percent or More Disabled Veterans
    • AF DCIPS Interchange
    • AF Internal Employee
    • DIBF or MRTFB
    • DoD Transfer (Excluding Air Force)
    • EO 12721 Certain Former Overseas Employees
    • EO 13473 Appointment of Certain Military Spouses
    • Former Federal Employees (Reinstatement)
    • Interagency Career Transition Assistance Plan
    • Land Management Employee
    • Military Spouse Preference
    • National Service (Peace Corps and VISTA)
    • Non-AF DCIPS Interchange
    • Non-Appropriated Fund
    • Non-DoD Transfer
    • Other (Interchange Agreements)
    • People with Disabilities, Schedule A
    • Veterans Employment Opportunities Act
    • Veterans Recruitment Authority

    Next steps

    Once your application package and online questionnaire is received you will receive an acknowledgement email.

    Based on your application and your responses to the application questionnaire, you may be presented with instructions to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).

    Your results will be kept on record for use when applying for future jobs that require the USA Hire Competency Based Assessments for same occupational series and grade. You will not be allowed to re-take them for one year. Before attempting to take the USA Hire Competency Based Assessments, click here to determine if the computer you are using is likely to experience any issues during testing. If you have questions about the computer requirements or require technical assistance, please contact helpdesk@usahire.opm.gov. If you accidently deleted the invitation to the USA Hire Competency Based Assessments or otherwise need the information re-sent (e.g., you feel you have not received it due to a SPAM filter), you should contact helpdesk@usahire.opm.gov to request the invitation to be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by helpdesk@usahire.opm.gov BEFORE the close of the Job Opportunity Announcement.

    To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.

    If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be mailed to you.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/601320100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.