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    Duties

    Summary

    Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov.

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    Responsibilities

    WHAT IS THE HUMAN CAPITAL OFFICEDIVISION?
    A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

    As a Front Line Manager, you serve as first level supervisor for the Enterprise Workforce Planning & Analysis Branch functional workforce planning teams. Generally, you will direct the work operations of subordinates, consult and brief leadership on workforce planning activities and strategies. You will be responsible for assigning, directing, and reviewing the work of subordinates. You will use your leadership skills and management techniques to enable functional collaboration, planning, and execution of enterprise workforce planning operations. You will evaluate workforce planning strategies, work performance and perform various other related administrative functions. You will provide oversight and direction of subordinates including but not limited to the following.

    As a Front Line Manager you will:
    - Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
    - Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
    - Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
    - Give advice, counsel or instruction to employees on work and administrative matters.
    - Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
    - Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
    - Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
    - Identify developmental and training needs of employees, providing or arranging for needed development and training.
    - Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    Yes

    Promotion Potential

    4

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    Requirements

    Conditions Of Employment

    STANDARD POSITION DESCRIPTIONS (SPD):PD92802
    Visit the IRS SPD Library to access the position descriptions.

    -Subject to a 1-year supervisory or managerial probationary period (unless already completed).
    -Subject to a 1-year probationary period (unless already completed).
    -Must successfully complete a background investigation, including an FBI criminal history record check (fingerprint check).
    -Go through a Personal Identity Verification (PIV) process that will require two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
    -Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
    -If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
    -Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
    -Undergo an income tax verification.
    -Obtain and use a Government-issued charge card for business-related travel.

    OTHER INFORMATION:
    - This is a Non-Bargaining unit position.
    -Tour of Duty: Monday-Friday 8:00 a.m. - 4:30 p.m. Hours will be determined at time of selection.
    -Alternative work schedule, staggered work hours or telework may be available; Must meet IRS telework eligibility requirements.
    - We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
    -If you are an IRS/Treasury employee eligible for consideration under the Career Transition Assistance Plan (CTAP), you must submit proof of eligibility by 11:59 PM ET on the closing date of this announcement. If you have any questions concerning your eligibility please refer back to the CTAP Documentation link in the vacancy under How You Will Be Evaluated.
    -Relocation expenses - No

    Qualifications

    You must meet the following requirements by the closing date of this announcement:

    BASIC REQUIREMENTS (FRONT LINE MANAGER): You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate:
    - Experience with management techniques, methods, theories, principles and labor relations concepts, to assure optimum utilization of personnel, equipment and space for the accomplishment of all program objectives with combined technical and administrative oversight;
    - Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled;
    - Experience applying basic budget management principles and practices (i.e. ability to maintain and manage financial resources);
    - Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.

    -Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
    - To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    For more information on qualifications please refer to OPM's Qualifications Standards.

    Education

    EDUCATION DOCUMENTATION
    For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time, but you must provide an SF-50 documenting you held this job series. An official transcript will be required if you are selected.

    A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

    If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

    Additional information

    Positions are located in Human Capital Office, Enterprise Talent Development, Workforce Planning & Analysis.

    How You Will Be Evaluated

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

    Rating: Your application will be evaluated based on the IRS Merit Promotion Plan in the following areas:Business Process Improvement, Customer Service, General Supervision, LSR - Leadership Competency Business Results, LSR - Leadership Competency Leading Improvement, LSR - Leadership Competency Leading Others, LSR - Leadership Competency Personal Leadership, and Organizational Knowledge . Your application will be rated and ranked among others, based on your responses to the online questions regarding your experience relevant to the duties of this position.

    Your rating may be lowered, if your responses to the online questions are not supported.

    Referral: You will be assigned to one of two quality groups. Each group represents a quality level (i.e., Superior-Best Qualified/Highly Qualified, Qualified). Candidates will be considered in quality group order. If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

    If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of Superior-Best Qualified/Highly Qualified or better to be rated as "well qualified" to receive special selection priority.

    Background checks and security clearance

    Security clearance

    Other

    Drug test required

    No

    Position sensitivity and risk

    Noncritical-Sensitive (NCS)/Moderate Risk

    Trust determination process

    Suitability/Fitness

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    Required Documents

    A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

    All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

    VETERANS' PREFERENCE DOCUMENTATION If you are claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.

    CAREER TRANSITION ASSISTANCE PLAN (CTAP) or INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION If you are a displaced or surplus Treasury employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

    IRS Reassignment Preference Program (RPP)
    You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

    PERFORMANCE APPRAISAL/AWARDS: Submit a copy of your most recent, completed annual performance appraisal or equivalent evaluation from a supervisor, which includes a narrative describing your overall performance for a period of time (generally 12 months). If it is not dated within the last 12 months or if you have not received a performance appraisal, please explain why in your application.
    Submit documentation to support any performance related awards received within the past 3 years (i.e., a copy of award SF-50 or documentation that includes company/institution name, date, monetary amount (if any) and reason for award.

    CURRENT AND FORMER FEDERAL EMPLOYEES Documentation Relating to Your Federal Employment: Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The position occupied block on the SF-50 should show a 1 and your tenure block should show a 1 or 2.) Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.

    If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing proof of eligibility. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letter, etc.

    VETERANS EMPLOYMENT OPPORTUNITIES ACT (VEOA) DOCUMENTATION: If you are applying under the Veterans Employment Opportunities Act (VEOA), you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form.

    SPECIAL HIRING AUTHORITIES DOCUMENTATION: If you are applying under a special hiring authority, submit a copy of your proof of eligibility.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    https://www.jobs.irs.gov/resources/benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at http://jobs.irs.gov/seasonal/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

    • To begin, either click the "Create a New Account" button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
    • You will be re-directed to USASTAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN). Also, go to "My Account" to view and update your information, as necessary.
    • To complete, you must verify each section of the application is complete by reviewing the "Review & Submit" page and checking the acknowledgement box and clicking on "Submit Application."
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the Additional Application Information link for this position. The Details page will display the status of your application, the documentation received.
    • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
    If you are experiencing system issues with your application, please contact the USAJOBS Help Desk.

    To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11084523

    Agency contact information

    IRS Austin Internal

    Address

    HCO - Human Capital Office
    1111 Constitution Ave NW
    Washington, DC 20224
    US
    Learn more about this agency

    WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world's biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all. The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged & supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.

    The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

    Next steps

    You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status". For a more detailed update of your application status, you may click on "more information."

    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

    Our comprehensive benefits are very generous. Our benefits package includes:

    • Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
    • Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
    • Access to insurance programs that may be continued after you retire.
    • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
    • A retirement program which includes employer-matching contributions.
    • Learn more about Federal benefits programs at: Pay and benefits.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/600326700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.