The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.Learn more about this agency
As our nation navigates the COVID-19 pandemic, our agency remains committed more than ever to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Driving forward our hiring process to staff mission critical positions continues to be one of our highest priorities. First and foremost, we want to provide you reassurance that CBP is still hiring, despite potential delays with some hiring process steps due to COVID-19 restrictions that impact in-person activities.
This is a targeted announcement for applicants with previous or current law enforcement or military experience. See Qualifications below.
Being a Customs and Border Protection Officer makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. Typical assignments include:
- Enforcing customs, immigration, and agriculture law and regulations;
- Facilitating the flow of legitimate trade and travel;
- Conducting inspections of individuals and conveyances;
- Determining the admissibility of individuals for entry into the United States; and
- Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband
Locations offered are based on operational and mission requirements, and critical agency hiring needs for entry level CBP Officers as determined by the CBP Office of Field Operations. The above preference locations are expected to have vacancies available at the time of final offer, however, if the duty locations do not have vacancies, you may be offered a duty location in another geographic location within the United States.
If you accept one of the below duty locations you may be eligible to receive an additional 15%-25% of your salary each year for the first 3 years of employment in addition to any overtime pay. If you accept the duty location of San Francisco, you may be eligible to receive an additional 25% of your salary each year for the first 4 years of employment in addition to any overtime pay. These incentives only apply to new federal employees and are dependent upon the availability of funds.
Duty locations offering 25% recruitment incentives: Douglas and Lukeville, AZ; Calexico and San Francisco, CA; Jackman, ME; Grand Portage, MN; and Pembina, ND
Duty Locations offering 15% recruitment incentives: Portal, ND
If you accept Portal, North Dakota as your location you will be eligible for the Special Salary Rate based on the Portal ND Special Salary Rate Table
If you accept San Francisco, California as your location you will be eligible for the Special Salary Rate based on the San Francisco Special Salary Rate Table
This is a career ladder position with a grade level progression of GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level. Promotions are at the discretion of the agency. For example you could:
- start as a CBPO in September 2021 as a GS-9 and make $53,433 - $98,433 per year*
- be promoted in September 2022 to GS-11 and make $64,649 - $109,649 per year*
- be promoted in September 2023 to GS-12 and make $77,488 - $122,488 per year*
Occasional travel - Travel may be required based on operational needs.
Job family (Series)
Conditions Of Employment
Firearm Proficiency: Firearm proficiency is required for all CBP Officers and is part of the training provided.
Probationary Period: You must serve a one-year probationary period during the first year of your initial permanent Federal appointment
Formal Training: You will complete a paid pre-academy orientation for approximately 30 days at your home port prior to attending the Federal Law Enforcement Training Center (FLETC) for approximately 17 - 19 weeks at Glynco, GA. Candidates selected for duty locations where they are required to be proficient in reading, writing and speaking Spanish will be required to either pass a Spanish language proficiency examination or attend a 6-week long Spanish immersion class at FLETC.
Uniform/Grooming Standards: While in a duty status, this position requires wearing an officially approved uniform and complying with established grooming standards found here.
Residency Requirement: CBP has a residency requirement that applies to all applicants not currently employed by CBP. You are required to have physically resided in the United States or its protectorates as (as declared under international law) for at least three (3) of the last five (5) years, before completing an application for CBP employment. If you do not meet the residency requirement as stated above and you have been physically located in a foreign location for more than two (2) of the last five (5) years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
- Working for the U.S. Government as a federal civilian or as a member of the military
- A dependent of a federal civilian or member of the military who was working for the U.S. Government
- Working as a contractor employee, a volunteer, consultant or an intern for the U.S. Government
- Participation in a study abroad program sponsored by a U.S. affiliated college or university
Driver's License: You must possess a valid driver's license.
QualificationsThe qualification requirements listed below must be met by the closing date of this announcement.
You qualify for the GS-9 grade level if your supporting documentation shows you possess one of the following:
Experience: A minimum of 1 year of specialized full-time work experience equivalent to at least the next lower grade level that demonstrates the ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States, or enforcement and administration of laws relating to the right of persons to enter, reside in, or depart from the United States; OR
Education Substitution: Two full years of graduate level education (equivalent to 36 semester credits or 54 quarter credits) in a field of study related to law enforcement (e.g., criminology, criminal justice, law enforcement, courts and judicial systems, corrections and rehabilitation, justice studies, homeland security, forensic technology and forensic psychology) at an accredited college or university; OR
Will complete two full years of graduate-level education (equivalent to 36 semester or 54 quarter credits) within 9 months from the closing date of this announcement in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology or corrections and rehabilitation) from an accredited college or university and will upload all official or unofficial transcripts before the closing date of this announcement; OR
Combination of Experience and Education: A combination of specialized work experience equivalent to at least the next lower grade level AND graduate level education completed in a field of study related to law enforcement (e.g., criminology, criminal justice, law enforcement, courts and judicial systems, corrections and rehabilitation, justice studies, homeland security, forensic technology and forensic psychology) at an accredited college or university. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
If you do not have previous or current law enforcement or military experience, you may qualify for the GS-7 grade level announcement: Apply Here!
Age Requirement: In accordance with Public Law 110-161, this position is covered under enhanced retirement provisions. Candidates must be appointed (enter on duty) into the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-08. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
The age restriction does not apply if you are a Veterans' preference eligible. For more information on Veterans' Preference eligibility please see the OPM Veterans' Guide.
Due to the vigorous pre-employment requirements, CBP recommends applicants apply for the Customs and Border Protection Officer position prior to their 38th birthday to support completing all pre-employment prior to meeting their 40th birthday. CBP may disqualify applicants at any time if it is determined that they will reach age 40 before appointment.
Current Federal Employees: Current Federal employees who apply to this announcement will be required to serve a probationary period in accordance with 5 CFR 315 and may be required to accept a change to lower grade, which may reduce their salary based on Federal pay regulations. Re-promotion is not guaranteed. Timeframes and grade level re-promotion is at the discretion of the agency and will be subject to a probationary period.
National Service Experience (i.e., volunteer experience): Refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
The Department of Homeland Security (DHS) is committed to ensuring that all of our employees act in a manner that embodies the Department's Mission Statement: With honor and integrity, we will safeguard the American people, our homeland and our values. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details here.
Refer to the Qualification Section for information on education substitution.
Polygraph Examination: The CBP Officer position is a polygraph-required position. You must take a polygraph exam and have favorable results in order to continue in the pre-employment process. For more information and videos about the polygraph process, please see Polygraph Examination.
Polygraph Reciprocity: CBP may accept the results of a prior Federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation package.
Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation package.
Background Investigation: This position is a sensitive National Security Position and, upon selection, candidates will be required to undergo, and must successfully pass, a Tier 5 investigation or equivalent for placement and retention in this position. For more information, please see Background Investigation.
Pre-Screening Interview: As a part of the suitability process applicants may be required to undergo a pre-screening interview.
Misdemeanor Crime of Domestic Violence: The CBP Officer position is a weapons-carrying position. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition. Therefore, if you have been convicted of a misdemeanor crime of domestic violence, you are not qualified for this position.
Medical/Physical Requirements: You must complete the medical screening process and be found to meet the medical standards for the position. If you do not meet the medical standards for the position, you may request a waiver of the medical standard by demonstrating with non-medical information that, with or without reasonable accommodation, you can safely perform the essential duties of the position. Click here for the specific requirements.
Drug Testing Requirements: This is a drug testing designated position. You must complete a drug test as a condition of employment. Employees are subject to drug testing in compliance with the Agency's Drug-Free Workplace Program.
Physical Fitness Screening: You will be required to successfully pass the Pre-employment Fitness Test. Please see the Pre-Employment Fitness Test Readiness Program for additional information. This is a 6-week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness test.
Interview Process: You will be required to pass a face-to-face structured interview.
If you receive a conditional offer of employment, you will be required to complete an Optional Form 306, Declaration for Federal Employment. Click this link for more information.
How You Will Be Evaluated
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience and training will be rated using an online self-assessment questionnaire that is based on the competencies or knowledge, skills, and abilities listed below. You will receive a score ranging from 70-100 based on your responses. Your entire application package will then be reviewed.
Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position. Candidates will be asked to demonstrate their ability to perform of these KSAOs in their resume. The KSAOs are:
- Knowledge of CBP laws, regulations, and precedents, as well as CBP Officer processes, techniques, activities and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances and merchandise
- Knowledge of proper law enforcement methods including, interrogating, searching, seizing, arresting, and self-defense for use in apprehension of terrorists, illegal aliens, or others suspected of illegal activity
- Ability to control imports and exports to detect and prevent smuggling and fraud
- Ability to perform primary inspection by questioning and observing individuals
- Best Qualified: Applicants possessing the type and quality of experience that substantially exceeds the minimum qualifications
- Well Qualified: Applicants possessing the type and quality of experience that exceeds the minimum qualifications of the position and who demonstrate average proficiency in most of the critical competencies
- Qualified: Applicants possessing the type and quality of experience that meets the minimum qualifications
Background checks and security clearance
Drug test required
Resume: A resume in English is required. It must contain your full legal name, address, phone number, complete work history, a detailed description of your duties, the dates you performed those duties (MM/DD/YY), as well as your hours worked per week. If you are a current or former Federal employee please include your salary, pay scale and pay grade information. NOTE: Most applicants are screened out for insufficient information on their resume. Please see the CBPO Resume Aid for specific information and examples.
Transcripts: Required if basing any part of your qualifications on education and must be in English from an accredited institution. Transcripts from all colleges/universities attended are required. Official transcripts preferred, but will accept unofficial transcripts at the time of application. Official transcripts are required upon receipt of a final offer of employment. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.
Veterans' Preference Documents: If you claim Veterans' Preference you will be required to submit proof of eligibility (DD 214 Member-4 copy, Certificate of Release or Discharge) showing your Character of Service. Those applying for 10-Point preference must submit documentation that demonstrates preference eligibility. Please see the documentation as listed on the SF-15.
Statement of Service (Certification letter): If you are still on active duty you must submit certification from the Armed Services showing you will be discharged or released from active duty. This certification should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; (2) campaign badges and expeditionary medals earned; and (3) the character of service. View more about Veterans' Preference. Prior to entering on duty, you will be required to provide a final DD-214 showing character of service.
Age Requirement Documents: If you are over 40 years old, you will need to submit proof you are eligible for an age waiver OR you are a preference eligible Veteran.If you are claiming an age waiver based on Federal law enforcement service; you must submit copies of your SF-50s reflecting the beginning date and end date of creditable Federal civilian (not military) service under Title 5 U.S.C. 8331(20), and Title 5 U.S.C. 8401(17). Block 30 of your SF-50 should show Retirement Code M or O. If you do not meet the age requirement and you are unable to provide this required documentation, you will not receive consideration under this announcement. If you are claiming an age waiver based on Veterans' preference, submit the required Veterans' preference documents.
SF-50: If you are a current/former Federal employee it is recommended that you submit your most recent SF-50 "Notification of Personnel Action" form. Please do not submit a Performance Award SF-50.
Are you claiming special priority selection rights under the Career Transition Program (CTAP) and/or Interagency Career Transition Assistance Program (ICTAP)? Please submit:
- a copy of your agency notice,
- a copy of your most recent performance rating, and
- a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location
- Position title
- Type of appointment (Schedule, A, Schedule C, Non-career SES, or Presidential Appointee)
- Beginning and ending dates of appointment
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Apply as soon as possible in order to receive consideration as this announcement will close on 04/30/2021 at 11:59 pm Eastern Time OR on the day we receive 150 applicants (whichever comes first).
To begin your online application, sign into USA Jobs or create a USA Jobs account if you do not already have one. Click Apply and follow the prompts to fill out the online questionnaire and submit your application. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the Required Documents section for additional information. All application materials, including transcripts, must be in English. If you are planning to apply using your phone or tablet, see Browser Compatibility.
Applications and supporting documentation will not be accepted by mail or email. The email address posted below is for inquiries only. Applicants may not update any part of their application after initial submission. You must submit your resume, application questionnaire and any supporting documents at the time of application. Please see the Next Steps section for more information.
CBP has a critical need for CBP Officers in Arizona. View the Arizona Destination Guide to learn about what Arizona has to offer. Watch the following videos where our Officers share their experiences with you!
New York Native CBP Officer Loves Year Round Golf in Arizona
Sheriff Deputy Finds Better Working Conditions as a CBP Officer
College Graduate Finds CBP Officer Career A Perfect Fit
Motorcycle Enthusiast CBP Officer Finds Southern Border Climate Picture-perfect
Career Transition Assistance Program (CTAP) and Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP and/or ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. In addition, to be considered well qualified under CTAP/ICTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position as defined in the Well Qualified category.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
DHS offers competitive salaries and an attractive benefits package. For more information, go to the DHS Careers website and select Benefits. Disabled Veteran Leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
View more information on applying for Federal employment.
View common definitions of terms found in this announcement.
All agency employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
CBP encourages women, minorities, and veterans to apply for an exciting career with U.S. Customs and Border Protection.
Follow U.S. Customs and Border Protection on Twitter @CustomsBorder
Agency contact information
CBP Applicant Contact Center
AddressOffice of Field Operations
Please read entire announcement
Please apply online
Washington, DC 20229
Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the Nation's borders. CBP employees protect our Nation's borders from terrorism, human and drug smuggling, illegal migration, and agricultural pests while simultaneously facilitating the flow of legitimate travel and trade.
The video: Securing America's Ports of Entry emphasizes the importance of CBP Field Operations' frontline role in helping CBP accomplish its mission.
Visit our careers page
Learn more about what it's like to work at Customs and Border Protection, what the agency does, and about the types of careers this agency offers.
You will be referred for selection consideration during the announcement open period as you successfully complete the application, online questionnaire, and upload your documents. Your application and supporting documents will be reviewed to determine if you meet the minimum qualifications for the GS-9 grade level. Applicants who successfully complete the application process will be referred for selection consideration.
Please ensure all required documents are uploaded at the time of application. A valid application does not guarantee selection. Your status will be updated on USA Jobs throughout the process. To check your status, log into your USA Jobs account and go to your home page to view active applications. If you meet the minimum qualifications, you will be contacted for placement into the hiring process.
If you are currently in the pre-employment process for the CBP Officer position at the grades 5, 7 or 9 and you reapply under this announcement and are subsequently referred for a position, all active pre-employment process statuses will be applied to this application (e.g., medical status, background investigation, etc.).
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/596984400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.