• Help




    This National Guard position is for a SUPPORT SERVICES SPECIALIST, Position Description Number PDT5901700 and is part of the Mississippi National Guard.

    Learn more about this agency


    As a SUPPORT SERVICES SPECIALIST, GS-0342-9, you will provide Information Management (IM) support to the Group. Incumbent coordinates with State HQ, National Guard Bureau (NGB), overseas Major Commands (MAJCOMs), and out-of-country organizations. Incumbent provides leadership and oversight to the unit orderly room function. The incumbent plans and provides war-skills and master-task training to all Unit information management and personnel specialists. Incumbent requires increased levels of quality and information management skills in order to accomplish mission objectives and work in close association with all sections of the AOG, AIS, AOS, AND ACOMS organizations, the host data processing organization, State Headquarters, lead and gaining MAJCOMs, and forward assigned location. Due to the unique mission of the cNAF, this PD cannot be used in any other organization.

    1. Serves as the Group Orderly Room Manager, functioning as senior advisor to the Group Executive Officer for all orderly room and information management unit support functions. Initiates workday reports and manages orders publications procedures. This includes preparing, tracking, publishing, and distributing civilian and military travel orders, annual training orders, special training orders, and other orders to include special authorizations. Directs and provides administrative training in Air National Guard automated order systems for all Unit Orders Clerks. Reconciles orders publication with the workday accounting program. Maintains orders files for all unit personnel. Advises the Unit Resource Advisor on the status of workday account balances. Provides technical guidance to all personnel on matters pertaining to the various administrative requirements associated with orders production. Incumbent ensures that unit-wide disposition of records (including such records as state and federal activation, travel, promotion, awards and decorations, and Military Personnel Authorization [MPA] orders) is in accordance with USAF and ANG regulations. Manages transmission of record groups to staging facilities and ultimately to permanent storage facilities at the National Personnel Records Center. Establishes overall orders publication procedures and ensures orders clerks receive initial, advanced, and update technical training for all types of orders handled by the organization. Schedules workday report reviews and manages the coordination between orders publications clerks, host base travel and military entitlement offices, the primary resource advisor, and appointed workday control officers to minimize overdue commitments and obligations.
    Formulates, develops, and directs the implementation of IM policies and procedures. Recognizes need, initiates action, directs or personally formulates new administrative policies and procedures, and recommends changes designed to improve administrative efforts or services. Analyzes AF, NGB, ANG Instructions, memoranda and directives pertaining to correspondence and mail management, preparation of correspondence and messages, and other administrative services and determines their effect upon the AOG. Develops and establishes procedures to implement these changes. Provides technical guidance to the AOG on matters pertaining to the various elements of the IM function. Conducts research on difficult information management issues within the unit, provides technical and specialized data, background material and references; recommends solutions and courses of action to be followed.

    2. Incumbent is responsible for the accuracy and content of the individual computerized personnel records system for all assigned Air Operations Group personnel. Utilizes the computerized personnel records systems to track individual personnel issues or status and to generate such specialized reports as strength data and Weight and Body Fat Management Program (WBFMP) reports. Ensures the latest Operations Tempo (OPSTEMPO) guidance is updated and accurately used through the automated personnel information systems. Confers with the Wing Military Personnel Flight to research and resolve procedural discrepancies and upgrade specialty knowledge within the IM section.

    Plans, organizes, and implements electronic media systems and computer systems throughout the unit. This includes electronic records management, electronic publications distribution on the Local Area Network (LAN), automated maintenance of the base and functional libraries (on computer disks), use and application of computer generated graphics, desktop publication, etc. Works with Base Network Control Center (BNCC) Manager installing/deleting user software.

    3. Performs other duties as assigned.

    Details of the duties and responsibilities are contained in the applicable position description located online, on the FASCLASS website. https://acpol2.army.mil/fasclass/search_fs/search_fasclass.asp

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status


    Promotion Potential


  • Help


    Conditions Of Employment

    Participation in direct deposit is mandatory.

    For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license.


    1. Must be able to obtain and maintain the appropriate security clearance of the position.

    2. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.

    3. Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.

    4. May occasionally be required to work other than normal duty hours; overtime may be required.

    5. The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.


    This is an indefinite position, tenure 3, with a time limit determined by the needs of the agency. Any permanent military technician who is selected for this position will become tenure 3. The selectee will receive the same benefits and entitlements as the tenure 1 employee, but will be considered tenure 3 for purposes of reduction in force. If a permanent resource becomes available, incumbent may be converted to a permanent appointment without competition.

    GENERAL EXPERIENCE: Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning, organizing work, and skill in dealing with others in person-to-person work relationships. Experience using computer and automation systems.

    SPECIALIZED EXPERIENCE: Must have at least 24 months experience in dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved. Experience planning and directing a variety of clerical operations. Experience using methods and procedural steps, and working under general instructions to meet the objectives of support services programs.

    If your resume does not include a narrative description of how you meet the GENERAL, SPECIALIZED experiences, and OTHER requirements, you may lose consideration for this position. Ensure that the Questionnaire is completed online in Application Manager.


    a. Include any volunteer work experience in your resume. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

    b. Final selection will be based upon qualifications, suitability, and available manpower resources.

    c. This employer will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.

    d. Multiple vacancies may be filled from this announcement.

    e. If this announcement results in a temporary promotion for the selectee, it may become permanent at any time without further competition dependent on funding and manpower requirements.


    You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

    Substitution of Education for specialized experience
    - A master's or equivalent graduate degree is creditable for GS-9

    Additional information

    If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

    If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information

    How You Will Be Evaluated

    Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

    Background checks and security clearance

    Security clearance


    Drug test required


  • Help

    Required Documents

    To apply for this position, you must submit a complete Application Package which includes:

    1. Resume
    Your resume may be submitted in any format and must support the specialized experience described in this announcement.
    If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
    For qualifications determinations your resume must contain SALARIES, HOURS WORKED PER WEEK, AND THE DATES OF EMPLOYMENT FOR EACH JOB.
    $55,000 per year; 40 hours per week, January 2001-July 2009 or January 2001-present.
    If your resume does not contain this information, your application will be marked as incomplete and you will not receive consideration for this position.

    2. OF 306 Can be found at

    3. DD214
    If you have recently retired from military service in the last 180 days, you must upload your retirement DD 214 with your application.

    4. Veterans' Preference (if applicable): When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. Disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" AND required proof as stated on the form. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" AND required proof as stated on the form. Documentation is required to award preference. An SF-50 is not sufficient to adjudicate preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

    5. SF 50
    If you are a CURRENT OR FORMER Federal employee, a copy of your most recent SF-50 is required. The SF-50 must indicate proof of status (for example, whether you were a career or career-conditional Employee); proof of duty station location, and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If you have previously held a higher grade and are applying based on that grade, you must provide a copy of the SF-50 showing you held the higher grade IN ADDITION to your last or most recent SF-50 indicating proof of current status. If you are a prior Federal employee, you are responsible for enclosing a copy of at least 2 SF-50's to determine Time-in-Grade. For example, a WGI/WGI SF-50 showing that you went from a step 1 to a step 2 would prove that you held the grade for at least 52 weeks. Do NOT submit an award SF 50, or a General Adjustment SF-50 for proof of Time in Grade. Award/General ADJ SF-50's do not show a step change and do not prove you held the job for more than 52 weeks. Current MSNG applicants can verify your eligibility, by retrieving a copy of your Notification of Personnel Action, Standard Form 50 (SF 50) from MyBiz, https://compo.dcpds.cpms.osd.mil OR eOPF, https://eopf.opm.gov/nationalguard/.

    6. You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Help


    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.


    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Help

    How to Apply

    To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11050402~

    A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

    To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

    Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

    After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

    You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

    To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

    Agency contact information

    Billy Murphy


    MS 186 ARW
    6225 M Street
    Meridian, MS 39307-7112
    Learn more about this agency

    The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!

    Visit our careers page

    Learn more about what it's like to work at Air National Guard Units, what the agency does, and about the types of careers this agency offers.


    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/593880300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.